Scandic Hamburg Emporio

Hotels
•
Scandic
9 (9793 reviews)
Dammtorwall 19 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern and clean hotel
Cons:
High breakfast and parking fees
Some noise from deliveries

Categories

Cleanliness
9.14
Clean and modern, as mentioned in several reviews.
Service
9.61
Staff is very friendly and helpful as noted in multiple reviews.
Location
9.65
Great central location, easily accessible.
Room Quality
8.6
Rooms are nice but some found mattresses too soft.
Amenities
9.13
Amenities are standard for this hotel tier.
Value for Money
8.09
Some reviews noted high prices for breakfast and parking.
Food and Beverage
8.14
Breakfast is highly praised but expensive.
Overall Experience
9.61
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:26

Property Description

Eco-Friendly Design Hotel in Central Hamburg

Unique Room Experience
Rooms at the Scandic Hamburg Emporio are inspired by the theme of water, offering natural wooden furnishings and large windows. Each room includes cable TV, air cooling system, work desk, and a private bathroom.

Delightful Dining Options
The hotel’s H20 Restaurant boasts a bar, lounge, outdoor terrace, and a special children’s section. Guests can watch chefs prepare the Scandic breakfast in the open kitchen. Enjoy a varied breakfast buffet with gluten-free, lactose-free, and organic products.

Convenient Location and Amenities
Situated 200 meters from Gänsemarkt Underground Station, the hotel is near Hamburg’s main boulevards and exhibition center. With a 24-hour reception, free WiFi, gym, and bike rental, Scandic Hamburg Emporio offers a comfortable stay.

Book your stay at Scandic Hamburg Emporio for a memorable experience!

Important information:

Please note that dogs are only allowed in the Standard Double or Twin Room and the Superior Family Room.

Breakfast is free of charge for children up to the age of 12 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 30 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 9793 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 9.61
S
Sylvia • family_with_children • de
8
2026-06-13 • via Nuitee
P
Pia • solo_traveller • dk
9
2026-06-13 • via Nuitee
S
Steffen • extended_group • de
8
Schönes Hotel in praktischer Lage
Pros:

Lage gut für Aufenthalt Richtung Stage Theater / St. Pauli / City

Cons:

-

2026-06-13 • via Nuitee
J
Jakob • extended_group • de
9
Pros:

Super Frühstück! Klasse Service.

Cons:

Zimmerreinigung nicht besonders gründlich. Gebrauchsspuren überall. Teppich im 6. Stock sehr angelaufen.

2026-06-13 • via Nuitee
M
Monika • solo_traveller • de
7
2026-06-12 • via Nuitee
L
Lene • family_with_children • dk
9
2026-06-12 • via Nuitee
D
Dominic • solo_traveller • gb
10
I am so glad I picked the Scandic Hamburg Emporio
Pros:

The room was clean and comfortable, and in line with the sustainable theme of the hotel. The breakfast was really good. A very nice selection, and excellent quality with plenty of space so it felt relaxed even with plenty of people. The staff were amazing - really friendly, attentive, and couldn't do enough for me - first class. The location - perfect - not too far from the city center, a 5 minute walk to the Messe - loved it

Cons:

If I was to have any complaint, I would have liked a wardrobe or drawers in my room. Not really much of a complaint, just a preference.

2026-06-12 • via Nuitee
G
Giulia • extended_group • gb
10
Pros:

The staff were extremely accommodating and the hotel room was incredibly comfortable. I stayed here for the Ironman and would definitely choose this hotel again because if its excellent location, convenience and quality.

2026-06-12 • via Nuitee
B
Bahl • solo_traveller • in
8
Pros:

Staff was friendly and helpful.very close to the ironman village.Very good breakfast .very clean .excellent location .overall great .I would stay there again anyday.

Cons:

To go to my room on the 8th floor directly from the reception I had to take the lift to the 7th and walk up which is fine unless u have a lot of luggage like a big bike in which case u have to go via the 5th and long walks across corridors .the food in the lounge on 8th floor could have had a better choice maybe ? But that's ok

2026-06-11 • via Nuitee
M
montserrat • extended_group • es
10
centric i confortable
Pros:

El lloc i el personal. Es un bon hotel i es pot anar caminant a veure quasi tota la ciutat

Cons:

res

2026-06-10 • via Nuitee
J
Jani • family_with_children • fi
8
2026-06-10 • via Nuitee
I
Ingeborg • solo_traveller • de
8
Pros:

Sehr gute Lage, direkt an einer U-Bahn Station. Zimmer ausreichend groß, jedoch kein Schrank oder Ablagemöglichkeiten. Die Mitarbeiter waren durchweg freundlich und hilfsbereit.

2026-06-10 • via Nuitee
H
Heike • solo_traveller • de
7
2026-06-10 • via Nuitee
G
Gabi • couple • ch
10
Pros:

Sehr saubere Unterkunft. Grosse Zimmer

2026-06-10 • via Nuitee
E
Elisabeth • solo_traveller • de
10
2026-06-10 • via Nuitee
D
Dominik • solo_traveller • de
6
Werde ich nicht wieder besuchen, Preis-Leistungs-Verhältnis stimmt nicht.
Pros:

Gute Lage nicht weit von der Binnenalster.

Cons:

Einrichtung eher im IKEA-Stil, betont skandinavisch, in Wahrheit aber vor allem billig. Dafür ist das Hotel zu teuer. Gäste werden unaufgefordert geduzt, auch das gehört zum skandinavischen Stil - stört ja nicht groß, ist aber in meinem schon etwas gesetzten Alter ein wenig albern.

2026-06-10 • via Nuitee
F
Florian • solo_traveller • de
9
Fantastischer Hamburg Aufenthalt mit Ironman Inspiration
Pros:

Helle, geräumige Zimmer, sehr gute Ablagemöglichkeiten für Gepäck, bequeme Betten, unglaublich nettes Personal an allen Positionen, umfangreiches Frühstück, sogar mit vegan Option, sehr gute Regelung beim Zimmerservice, sehr gute Lage, U-Bahn, direkt um die Ecke in circa 15 Minuten zu Fuß erreicht. Man St. Pauli und die Feldstraße in der Umgebung sind sehr viele Restaurants lokale und Einkaufsmöglichkeiten, Stadtzentrum. Rathaus ist nur wenige Gehminuten entfernt

Cons:

Der Fitnessraum im Hotel ist sehr gut ausgestattet mit Möglichkeiten für für CrossFit Training aber auch an Stationen und auch an Cardio Geräten. Allerdings ist der Raum etwas zu klein für für die Möglichkeiten, die man die man hat mit den ganzen Dingen, die es dort gibt.

2026-06-10 • via Nuitee
A
Albrecht • couple • de
8
Wir waren insgesamt sehr zufrieden.
Pros:

Frühstück war sehr reichhaltig, für jeden etwas dabei. Die Lage aus unserer Sicht sehr gut, alles was wir besuchen wollten war fussläufig erreichbar.

2026-06-10 • via Nuitee
S
Susanne • solo_traveller • de
5
Sehr gute Lage und sauberes Hotel.
Pros:

Tolle Innenstadtlage. Was mir gut gefallen hat, sind die großen bodentiefen Fenster im Zimmer. Ich hatte ein Zimmer mit einer großen, begehbaren Dusche.
Außerdem gab es einen Tiefgaragenstellplatz im Gebäude

Cons:

Hunde sind im Frühstücksraum nicht erlaubt. Leider auch nicht im Außenbereich.
Ich würde es begrüßen, wenn ein Bereich des Frühstücksraumes auch für Gäste mit Hunden zugänglich wäre.

2026-06-10 • via Nuitee
U
Ulrike • extended_group • de
8
Pros:

Frühstück war super und die Lage sehr zentral.
Das Personal war durchgehend freundlich und hilfsbereit.
Insgesamt war das Zimmer sehr sauber.

Cons:

Das Zimmer lag im 1. Stock und das Fenster ließ sich nicht öffnen.
Der Fußboden hatte sehr viele schwarze Striemen.
Die Lampen im Bad haben wenig Licht gegeben.

2026-06-10 • via Nuitee