Makarem Ajyad Makkah Hotel

Hotels
8.7 (1924 reviews)
Ajyad Street , Makkah , SA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Family rooms
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Review Highlights

Pros:
Very close to Masjid al-Haram
Excellent breakfast/buffet
Helpful and friendly staff
Clean rooms reported by many
Convenient location near shops and services
Comfortable and pleasant stays (many repeat guests)
Cons:
Rooms considered small/narrow
Limited or unclear on-site parking (shuttle to remote parking)
Understaffed reception/night service at times
Occasional sewage smell in bathroom/stairs
Unclear pricing/taxes and some high meal prices
Dated furniture and bathrooms needing renovation
Housekeeping sometimes enters without guests present

Categories

Cleanliness
8.5
Generally reported as clean by many guests, though occasional sewage smell in bathroom/stairs and some ventilation issues in bathrooms were mentioned.
Service
9
Staff frequently described as helpful, friendly and accommodating; multiple compliments to named staff. Some reports of understaffed night shifts and busy reception at peak times.
Location
9.8
Consistently praised for being extremely close to the Masjid al-Haram and convenient to shops, landmarks and services.
Room Quality
7.5
Rooms often described as small/cramped with some mentions of dated furniture and bathrooms needing renovation or better ventilation.
Amenities
8.3
Amenities include a strong breakfast buffet, shuttle to external parking and a prayer room; on-site parking is limited and shuttle/service details are not always clearly communicated to guests.
Value for Money
7.8
Mixed perception: some guests call it good value, while others complained about unclear pricing/taxes and high prices for meals.
Food and Beverage
9.2
Breakfast and buffet repeatedly praised as excellent; some guests wished complimentary lunch/dinner were offered.
Overall Experience
9.5
Overall very positive stays with repeat guests and high satisfaction, tempered by operational issues like parking, reception staffing and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:47

Property Description

Luxurious Accommodation and Convenient Location

Makarem Ajyad Makkah Hotel offers a luxurious stay just 300 meters from the Clock Tower, with easy access to the Haram, highways, and airports. The hotel's grand lobby welcomes guests with comfort and elegance.

Diverse Services and Amenities

Guests can enjoy a range of services including a spiritual concierge desk, Starbucks outlet, rent-a-car desk, gift shops, and a library with Islamic books. The hotel also provides 24-hour room service, valet service, a barber shop, and complimentary WiFi.

Culinary Delights and Event Spaces

Indulge in international and Arabic cuisines at the on-site restaurant, or host events in the large banquet hall and multiple meeting rooms. Outside catering facilities are also available for special occasions.

Secure your stay at Makarem Ajyad Makkah Hotel for a seamless and unforgettable experience.

Important information:

Because of local law, only Muslim guests can access the property and the Holy City of Mecca.

Please note that different policies apply when booking 8 rooms or more. Please contact the hotel directly for more information.

Kindly be aware that the credit card utilized for prepayment or on-site charges must belong to the guest staying.

The same card is required for presentation at check-in, along with a valid ID, Passport or National ID for verification purposes.

If the guest is not the cardholder or if the original credit card is not available at check-in, the guest must arrange alternative payment methods.

During Ramadan Iftar will be served in lieu of normal breakfast and Suhur will be served in lieu of dinner.

Please note that maintenance work on the elevator will be carried out till the end of December.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Location

Guest Reviews

8.7
Based on 1924 reviews
Cleanliness: 8.5
Service: 9
Location: 9.8
Room Quality: 7.5
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 9.2
Overall Experience: 9.5
A
ABDUL • extended_group • sa
9
All together it was great, the location the staff and the staff is volunteering to help before it is being asked.
Pros:

The location
The follow up after booking amendment
Specifically’Mr. Fahad @ reception was an excellent help, the service delivered by him is World Class.

Cons:

Hot Water @ bathroom and basin drain was working improperly

2026-10-31 • via Nuitee
S
SAHIM • family_with_children • qa
8
Pros:

All good.

Cons:

All went well

2026-10-31 • via Nuitee
F
Forid • family_with_children • gb
6
2026-10-30 • via Nuitee
A
Aisha • couple • za
8
Stay was good. Thanks so much to the gen. manager, Khalid. Thanks Mojammel Naeem bags help.
Pros:

Location is good, close to gate 79 and the ladies section as well as shops.
We had breakfast twice there and it was a good variety of foods.

2026-10-30 • via Nuitee
B
büşra • extended_group • tr
9
2026-10-29 • via Nuitee
I
Inayat • family_with_children • qa
8
2026-10-29 • via Nuitee
S
salaikha • family_with_children • za
7
A good hotel with friendly front desk staff,facilities were good and clean.
Pros:

It was clean and fresh

Cons:

Housekeeping. Service was slow when called to remove dirty dishes

2026-10-29 • via Nuitee
C
Cisse • family_with_children • fr
8
2026-10-28 • via Nuitee
F
Faisal Shafiq KHAN • family_with_children • pk
9
2026-10-28 • via Nuitee
E
Emad • couple • eg
10
Amazing stay as always, looking forward to book again
Pros:

Very close to Haram, breakfast is amazing, friendly staff, room is spacious and beds are very comfort and big

Cons:

Nothing

2026-10-28 • via Nuitee
T
Tarak • couple • fr
7
Pros:

Le petit déjeuner est très bien
Et son emplacement

Cons:

L’accueil de la réception
Nous avions demandé à Early, checking et préciser notre heure d’arrivée.
Arrivée sur place, le réceptionniste a voulu nous faire payer un supplément pour obtenir notre chambre plus tôt.

Et lorsque j’ai refusé une demi-heure, après, il m’a donné une carte de ma chambre

2026-10-28 • via Nuitee
M
MUNIRAH • extended_group • sa
8
2026-10-27 • via Nuitee
K
KhaledNoor • family_with_children • jo
10
Pros:

جيد جدن مميز

Cons:

لا شي

2026-10-27 • via Nuitee
Z
Zinat • extended_group • ng
5
It was good value for the money
Pros:

The food spread was good

Cons:

It wasn’t very clean and there were flies at the restaurant

2026-10-27 • via Nuitee
M
Muhammad • couple • sa
4
Fair
Pros:

Near haram

Cons:

Room no spacious
Shower old rusted
No fruits basket on reception in room

2026-10-27 • via Nuitee
N
Nada • family_with_children • sa
10
2026-10-27 • via Nuitee
Q
qureshi • solo_traveller • pk
5
2026-10-27 • via Nuitee
F
Fahad Zaman • family_with_children • sa
1
Pros:

The claim 5-Star but I think they deserve 0 Star.

Cons:

The room condition.
The house keeping staff.
The facilities

2026-10-27 • via Nuitee
A
asma • family_with_children • bh
10
Pros:

Location. Admin is friendly. B.f superamazing really enjoyed it

Cons:

Cleaners are rude they didnt cleanup when it was requested

2026-10-26 • via Nuitee
G
Gul Nasar • family_with_children • gb
9
not bad for location and price.
Pros:

triple bedroom was quite spacious. reception area was spacious with a large seating area.

Cons:

quad bedroom was tight. the bathroom were small.

2026-10-25 • via Nuitee