Harbour Hotel & Spa Guildford

Hotels
8.2 (4291 reviews)
3 Alexandra Terrace High Street , Guildford , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Delicious food
Cons:
Noisy nightlife
Room ventilation issues
Additional amenities have extra costs

Categories

Cleanliness
7.66
Reported stale smell in rooms and dark bathroom decor.
Service
9.13
Service was highly praised by multiple reviewers, especially staff members.
Location
8.67
Conveniently situated at Guildford High St but noisy nightlife noted.
Room Quality
7.62
Decor and amenities in rooms described as lacking and uncomfortable.
Amenities
8.15
Self-service breakfast was decent, though extra facilities come at a cost.
Value for Money
7.11
High room price with charges for additional amenities noted.
Food and Beverage
9.16
Food quality, especially during events, received high praise.
Overall Experience
8.13
Mixed feelings due to noise but overall positive service and food experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Luxurious Spa Facilities

Indulge in relaxation at the hotel's spa with a gymnasium, indoor swimming pool, stone oven sauna, aromatic crystal steam room, and relaxation room available for an extra charge.

Gourmet Dining Experience

Savor a variety of menus at The Restaurant, offering breakfast, brunch, lunch, afternoon tea, and dinner options. Unwind with fantastic cocktails and well-chosen wines at the restaurant's bar.

Convenient Location

Located in Guildford town center, explore nearby attractions such as Guildford House Gallery and the Yvonne Arnaud Theatre. With Guildford Rail Station just a 15-minute walk away, Central London is easily accessible within 40 minutes.

Experience luxury, dining, and convenience at Harbour Hotel Guildford. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a non-refundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

All guests are required to provide a government issued photo ID at check-in. A credit card pre-authorization or cash deposit are required upon arrival.

Guests can access the hotel's spa facilities which include a gym, an indoor swimming pool, a stone oven sauna, an aromatic crystal steam room and a relaxation room for GBP 10 per person per hour.

Minimum age is 18 to use the Gym or Spa. Treatments are available to anyone over the age of 18.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4291 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 9.16
Overall Experience: 8.13
K
Konstantinos • solo_traveller • gr
8
2026-10-17 • via Nuitee
T
Tatton • solo_traveller • gb
4
2026-10-15 • via Nuitee
L
Lynda • solo_traveller • gb
10
Pros:

Staff really efficient and friendly

Cons:

Shower room still unsafe

2026-10-15 • via Nuitee
R
Robin • couple • gb
8
2026-10-14 • via Nuitee
C
Crafer • solo_traveller • gb
8
The Harbour Hotel in Guildford was everything I wanted and needed
Pros:

Had an upgrade to a deluxe room. I highly recommend the shower. David on reception was very helpful and accommodating. Had some excellent cocktails and a very nice breakfast

Cons:

There is some building work going on at the moment but that’s a temporary issue

2026-10-13 • via Nuitee
A
Alberto • solo_traveller • il
9
2026-10-13 • via Nuitee
P
Patricia • couple • gb
8
2026-10-12 • via Nuitee
C
Colin • solo_traveller • ie
8
2026-10-12 • via Nuitee
C
Collette • couple • gb
9
2026-10-11 • via Nuitee
P
Peter • couple • gb
8
Good location. Clean and stylish
Pros:

Location
Ambience
Bed very comfortable

Cons:

Staff a bit distracted on check in
Took a while to get drinks in the bar

2026-10-11 • via Nuitee
R
Rachael • solo_traveller • gb
2
Wouldn't stay again
Pros:

Clean room, comfy bed, great breakfast

Cons:

Nightclub right next door, very loud late at night, parking not great, location extremely busy. Staff at reception were very rude, Not child friendly at all. Totally overpriced for what it is

2026-10-11 • via Nuitee
N
Nicky • couple • gb
10
Staff excellent Cory lovely
Pros:

Very nice modern

Cons:

Bed side lamps didn’t work

2026-10-10 • via Nuitee
M
Mark • couple • gb
10
2026-10-10 • via Nuitee
M
Morgan • couple • gb
8
2026-10-10 • via Nuitee
S
Suzanne • couple • gb
8
Pros:

Modern clean good parking and access

Cons:

The pool was very small

2026-10-10 • via Nuitee
Y
Yurii • couple • ua
10
2026-10-10 • via Nuitee
C
Charlotte • couple • gb
8
Great hotel. Staff made it for us!
Pros:

Staff were so friendly and helpful. Bed was extremely comfortable! And breakfast was amazing. Smoked salmon available too

Cons:

Felt the spa could do with a refurb as looked a little worn in places, outdoor poor didn’t feel overly heated.

2026-10-10 • via Nuitee
P
Paul • couple • gb
3
Overpriced understaffed couldn’t deliver what I had paid for
Cons:

Pre booked a premium double room en-suite
Arrived given option of ten room or double with disabled bathroom
Sheets are nylon poor pillows and really cheap
Not what I expected for the price
A Travel Lodge would have been better

2026-10-08 • via Nuitee
C
Cathy • couple • gb
8
Lovely staff ..good location.
Pros:

Location was excellent

Cons:

Room was very warm

2026-10-07 • via Nuitee
N
Natalija • solo_traveller • mc
4
2026-10-07 • via Nuitee