Harbour Hotel & Spa Guildford

Hotels
8.2 (4211 reviews)
3 Alexandra Terrace High Street , Guildford , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Delicious food
Cons:
Noisy nightlife
Room ventilation issues
Additional amenities have extra costs

Categories

Cleanliness
7.66
Reported stale smell in rooms and dark bathroom decor.
Service
9.13
Service was highly praised by multiple reviewers, especially staff members.
Location
8.67
Conveniently situated at Guildford High St but noisy nightlife noted.
Room Quality
7.62
Decor and amenities in rooms described as lacking and uncomfortable.
Amenities
8.15
Self-service breakfast was decent, though extra facilities come at a cost.
Value for Money
7.11
High room price with charges for additional amenities noted.
Food and Beverage
9.16
Food quality, especially during events, received high praise.
Overall Experience
8.13
Mixed feelings due to noise but overall positive service and food experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Luxurious Spa Facilities

Indulge in relaxation at the hotel's spa with a gymnasium, indoor swimming pool, stone oven sauna, aromatic crystal steam room, and relaxation room available for an extra charge.

Gourmet Dining Experience

Savor a variety of menus at The Restaurant, offering breakfast, brunch, lunch, afternoon tea, and dinner options. Unwind with fantastic cocktails and well-chosen wines at the restaurant's bar.

Convenient Location

Located in Guildford town center, explore nearby attractions such as Guildford House Gallery and the Yvonne Arnaud Theatre. With Guildford Rail Station just a 15-minute walk away, Central London is easily accessible within 40 minutes.

Experience luxury, dining, and convenience at Harbour Hotel Guildford. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a non-refundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

All guests are required to provide a government issued photo ID at check-in. A credit card pre-authorization or cash deposit are required upon arrival.

Guests can access the hotel's spa facilities which include a gym, an indoor swimming pool, a stone oven sauna, an aromatic crystal steam room and a relaxation room for GBP 10 per person per hour.

Minimum age is 18 to use the Gym or Spa. Treatments are available to anyone over the age of 18.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4211 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 9.16
Overall Experience: 8.13
N
Neyval family_with_children br
9
2026-08-08 via Nuitee
D
Denise family_with_children gb
10
2026-08-08 via Nuitee
S
Sam solo_traveller gb
10
Pros:

Reception staff fantastic easy parking.
Room lovely bed very comfortable. .
Spa facilities great and staff very helpful.
Great location. Lovely atmosphere in hotel.
Will definitely be back

Cons:

Nothing

2026-08-08 via Nuitee
F
Ferri couple it
8
Pros:

La posizione
La pulizia della camera
Il servizio bar

Cons:

Camera un poco stretta in rapporto al costo

2026-08-07 via Nuitee
H
Helena extended_group gb
8
2026-08-06 via Nuitee
E
Ellie couple gb
9
Pros:

lovely bath and bed

Cons:

food wasn't the best, but was fine and nothing to complain about

2026-08-06 via Nuitee
L
Lee couple gb
7
2026-08-06 via Nuitee
N
Nicole couple gb
9
2026-08-06 via Nuitee
G
Graham couple gb
9
2026-08-05 via Nuitee
R
Riianna family_with_children gb
10
Lovely staff and stay!
Pros:

Staff were very attentive and helpful and the room was lovely!

2026-08-05 via Nuitee
M
MACHEKANYANGA solo_traveller gb
7
Pros:

The staff was great,very clean room

Cons:

Complimentary 2 hrs for the spa but had to pay extra to use facilities

2026-08-05 via Nuitee
V
Van-Dúnem family_with_children ao
10
2026-08-04 via Nuitee
F
Faye solo_traveller gb
8
Pros:

Location, modern feel

Cons:

Not a lot

2026-08-04 via Nuitee
J
Janet solo_traveller gb
10
2026-08-04 via Nuitee
N
Nathan solo_traveller gb
8
Pros:

I booked this as a last minute deal for a conference held at G-Live. I was provided an additional access room, one designed for wheelchair users, which was pleasant.

The room was well equipped and very comfortable. Though I essentially only used it to sleep.

The breakfast buffet was great with a good selection of cooked and continental options.

Cons:

On arrival I was informed by the receptionist that not all facilities were available inclusive of the booking, and there would be additional charges for the gym and spa facilities - which I opted not to use on this basis.

2026-08-04 via Nuitee
K
Kerslake solo_traveller gb
8
2026-08-04 via Nuitee
C
Celine solo_traveller ae
10
2026-08-04 via Nuitee
S
susan couple gb
9
2026-08-03 via Nuitee
P
Paul couple gb
4
Very comfortable bed, good location, BUT very small room, small shower with dirty shower head, poor service at bar and d
Pros:

Very comfortable bed

Cons:

Bedroom was small, shower was tiny and the shower head was dirty.

Bar staff said they would bring our drinks across, rather than having to wait at bar, we waited 25 minutes before getting up and walking out.

Front of house staff were fairly dismissive and matter of fact.

2026-08-03 via Nuitee
K
Keeley extended_group gb
10
2026-08-03 via Nuitee