Harbour Hotel & Spa Guildford

Hotels
8.2 (4291 reviews)
3 Alexandra Terrace High Street , Guildford , GB
+44 1483 792300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great location
Excellent service
Delicious food
Cons:
Noisy nightlife
Room ventilation issues
Additional amenities have extra costs

Categories

Cleanliness
7.66
Reported stale smell in rooms and dark bathroom decor.
Service
9.13
Service was highly praised by multiple reviewers, especially staff members.
Location
8.67
Conveniently situated at Guildford High St but noisy nightlife noted.
Room Quality
7.62
Decor and amenities in rooms described as lacking and uncomfortable.
Amenities
8.15
Self-service breakfast was decent, though extra facilities come at a cost.
Value for Money
7.11
High room price with charges for additional amenities noted.
Food and Beverage
9.16
Food quality, especially during events, received high praise.
Overall Experience
8.13
Mixed feelings due to noise but overall positive service and food experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Luxurious Spa Facilities

Indulge in relaxation at the hotel's spa with a gymnasium, indoor swimming pool, stone oven sauna, aromatic crystal steam room, and relaxation room available for an extra charge.

Gourmet Dining Experience

Savor a variety of menus at The Restaurant, offering breakfast, brunch, lunch, afternoon tea, and dinner options. Unwind with fantastic cocktails and well-chosen wines at the restaurant's bar.

Convenient Location

Located in Guildford town center, explore nearby attractions such as Guildford House Gallery and the Yvonne Arnaud Theatre. With Guildford Rail Station just a 15-minute walk away, Central London is easily accessible within 40 minutes.

Experience luxury, dining, and convenience at Harbour Hotel Guildford. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a non-refundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

All guests are required to provide a government issued photo ID at check-in. A credit card pre-authorization or cash deposit are required upon arrival.

Guests can access the hotel's spa facilities which include a gym, an indoor swimming pool, a stone oven sauna, an aromatic crystal steam room and a relaxation room for GBP 10 per person per hour.

Minimum age is 18 to use the Gym or Spa. Treatments are available to anyone over the age of 18.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 4291 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 9.16
Overall Experience: 8.13
C
Carby • solo_traveller • au
5
2026-09-19 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Good location and
Comfortable rooms

2026-09-19 • via Nuitee
R
Rebecca • couple • gb
8
Great and beautiful hotel just needs some updating
Pros:

Love the bar, the location, the decor in public areas, great helpful staff. Good choice for breakfast

Cons:

It was very hot when we were there and air con didn’t get cold enough. The restaurant area should now have had its makeover, it needed it. Room was tired. Parking spaces too narrow for modern cars

2026-09-19 • via Nuitee
K
Kanya • couple • th
1
2026-09-19 • via Nuitee
S
Shawn • couple • ca
10
Pros:

Excellent Location and Staff

Cons:

Showers are on the smaller side

2026-09-17 • via Nuitee
S
Sue • family_with_children • gb
10
Fabulous.
Pros:

Having been very ill during the night before my stay, I decided to cancel through my bookings.com app, but family made it possible to still come to the hotel. I called and explained my situation and the hotel staff went above and beyond to change my booking to suit my stay without any charges. I was overwhelmed at the understanding and generosity of the stafff on reception. It was such an important booking, as my son was over from the USA and we were meeting at the Harbour where we like to stay every year. The bar staff were equally friendly and accommodating.

Cons:

Sanitary bags for ladies in the bathroom.

2026-09-17 • via Nuitee
H
Harry • solo_traveller • gb
10
2026-09-17 • via Nuitee
C
Coe • solo_traveller • cy
9
Pros:

Location

Cons:

No Parking!!
Noisy by road entrance

2026-09-17 • via Nuitee
A
Andrea • couple • gb
9
Good place to stay for Guildford
Pros:

Handy location, tasty breakfast, friendly staff. Comfortable room. Good gym.

2026-09-16 • via Nuitee
M
Matt • couple • gb
9
2026-09-16 • via Nuitee
G
Gail • solo_traveller • gb
7
Good stay but didn’t get to use all the facilities as didn’t stay very long
Pros:

Good central position to the shops

2026-09-16 • via Nuitee
C
Craig • solo_traveller • gb
10
2026-09-15 • via Nuitee
I
Inger • couple • no
10
2026-09-15 • via Nuitee
S
Steven • extended_group • gb
10
2026-09-15 • via Nuitee
C
Colin • solo_traveller • gb
8
2026-09-14 • via Nuitee
H
Heiko • couple • de
8
2026-09-14 • via Nuitee
S
Sarah • couple • gb
9
Great, but slight distrub night,
Pros:

Lovely staff, super helpful, room was ready early, lovely and clean,

Cons:

Rooms were dark, noisy at night from club that is attached, was a fight outside, doors to rooms were noisy late at night.

2026-09-13 • via Nuitee
T
Tina • extended_group • ch
10
2026-09-13 • via Nuitee
J
JIJIMON • solo_traveller • us
10
2026-09-12 • via Nuitee
N
Nyla • family_with_children • gb
8
Love this hotel to visit family and relax in spa.
Pros:

Spa and feel of the place is like going on a holiday it has a lovely relaxed resort feel and as I fly down to see family I love I can recover in the spa area and make a whole weekend of my visit as well as enjoy some time to myself. The staff on reception are very friendly and helpful. When we reported the air con issue we were brought some ice and a fan very quickly during some very hot weather.

Cons:

Our air con if there was any wasn’t working and the room was unbearably hot. We were brought ice and a fan quick but what we discovered was the bathroom heater was on! It made it uncomfortable to sleep but it was pretty hot weather. I think it would have been good that Roman were being checked by maintenance during this hot spell to ensure guests were comfortable before.

2026-09-12 • via Nuitee