The Creekside Hotel, Dubai - an Accor Hotel

Hotels
•
Accor
8.8 (5709 reviews)
Aviation Club, Dubai , Dubai , AE
+971 4 230 8555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean rooms
Cons:
Construction noise
Slow response on lost items
Limited breakfast options

Categories

Cleanliness
8.63
Reviews mention clean rooms, but some also noted that the room decoration is old.
Service
9
Guests frequently praised the friendly and helpful staff.
Location
9.14
Multiple reviews highlighted the hotel's great location, especially near the airport.
Room Quality
8.29
Reviews mention small rooms and some outdated decor.
Amenities
8.82
Positive mentions of the amenities like sauna, jacuzzi, and pools.
Value for Money
8.88
Value for money is a common theme for budget travelers.
Food and Beverage
8.63
Breakfast quality was appreciated, but some found it limited.
Overall Experience
9
Many guests expressed a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 06:03

Property Description

Experience luxury at Jumeirah Creekside, where modern elegance meets timeless comfort, overlooking the serene Dubai Creek.

Exceptional Accommodations
Unwind in stylish rooms featuring flat-screen TVs and dedicated workspaces, ensuring the perfect blend of leisure and productivity.

Diverse Dining Options
Savor international cuisine and kosher meals at our five exquisite restaurants, each designed to take your palate on a global journey.

Unmatched Amenities
Indulge in our two refreshing outdoor pools, rejuvenate at the spa, or maintain your fitness routine at our well-equipped gym. Enjoy complimentary WiFi and a convenient shuttle service to local attractions.

Book your stay today and immerse yourself in the ultimate Dubai experience at Jumeirah Creekside!

Important information:

- Guest including children staying at The Creekside Hotel are required to present valid identification upon check-in, which may be either a Passport or a GCC/UAE National ID card

- A damage deposit of AED 500 is required on arrival. This will be collected by credit card. Your deposit will be refunded in full by credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

8.8
Based on 5709 reviews
Cleanliness: 8.63
Service: 9
Location: 9.14
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.88
Food and Beverage: 8.63
Overall Experience: 9
K
kenneth • couple • gb
8
2026-09-19 • via Nuitee
M
Marina • couple • ae
10
Pros:

Great stay! Big room, excellent breakfast, perfect area, and pets welcome for free!

Cons:

None

2026-09-19 • via Nuitee
F
Fatou • solo_traveller • qa
10
2026-09-18 • via Nuitee
M
Matt • solo_traveller • gb
8
Pros:

Superb staff

2026-09-16 • via Nuitee
N
Nader • extended_group • om
7
Pros:

Location

Cons:

Breakfast need to be improved

2026-09-15 • via Nuitee
F
Fadi • solo_traveller • kw
1
Care is key in this industry and Dubai standards need to be maintained
Pros:

Location

Cons:

The room had water issues

2026-09-15 • via Nuitee
K
Khan • family_with_children • gb
4
Extremely disappointing stay – major refurbishment and facilities not adequately disclosed
Pros:

Good location

Cons:

Extremely disappointing stay – major refurbishment and facilities not adequately disclosed

We booked a 10-night stay at Creekside Hotel Dubai through Booking.com from 17 August to 27 August, costing approximately £1,851.70 including half board. This was meant to be a special family holiday and birthday celebration, with my parents aged 79 and 80, my sister, my 9-year-old daughter and my 10-year-old nephew.

We had previously stayed at this hotel four times when it was part of the Jumeirah group and had always had wonderful experiences. Those previous stays were a major reason we chose the hotel again. Unfortunately, this stay was completely different.

The biggest issue was the lack of clear information about the major refurbishment before we booked.

Before travelling, we contacted the hotel directly from the UK with several questions about our rooms, an additional guest, arrival arrangements and our half-board package. The hotel was therefore actively communicating with us immediately before our arrival.

They also asked about the number and ages of the guests and invited us to mention any special occasion. We explained that this was our fourth stay and that we were celebrating my sister’s 50th birthday.

Despite all this communication, we were not clearly informed that the hotel was undergoing substantial refurbishment, that most restaurants were closed, that significant facilities were unavailable or that construction work would be taking place around guest areas.

Had we known the extent of the disruption before booking, we would not have chosen this hotel.

When we arrived, we discovered that major refurbishment was taking place throughout the property. Most restaurants were closed, the breakfast area was effectively being used as the main food hall, and facilities including the Irish Village were unavailable.

2026-09-15 • via Nuitee
A
AHMED • couple • ae
3
الفندق فاتح ويقدم خدمات وفي نفس الوقت صيانه وإزعاج وانقطاع المياه بشكل يومي
Pros:

الموقع مميز

Cons:

انقطاع المياه بشكل يومي من الساعه 12 ليلا لغايه ال6 فجرا عن جميع الغرف للصيانه

2026-09-15 • via Nuitee
G
ghassan • solo_traveller • ae
5
Cons:

so noisy with maintenance, staff not welcoming

2026-09-14 • via Nuitee
S
Steven • couple • gb
9
Good times.
Pros:

Some building works going on at the hotel but that was not an issue for me. Room very clean and staff were their usual polite and friendly, big thanks to Barry at the pool bar who looked as us.. he was a busy guy🤣

2026-09-13 • via Nuitee
J
Julie • solo_traveller • fr
9
2026-09-13 • via Nuitee
K
Khaled • solo_traveller • sa
6
Upgrad needed for the rooms furnututre
Pros:

The Gym and the pool was great

Cons:

The property needs to upgraded and there is on gaining renovation in the hotel and that was annoying

2026-09-13 • via Nuitee
G
Gilberto • solo_traveller • ve
10
2026-09-12 • via Nuitee
A
Andrew • couple • il
7
Nice hotel, great for a layover of a1-2 days
Pros:

Close to the airport
Nice sports facilities, including outdoor pool and pool area

Cons:

Breakfast was good, but I would have preferred more selections of fruits and breads

2026-09-11 • via Nuitee
T
Timour • solo_traveller • ae
7
2026-09-10 • via Nuitee
S
Shehzad • family_with_children • gb
7
Pros:

Very clean

Cons:

The manager couldn't book water park Tickets for us was very unprofessional. Breakfast needs to be better.

2026-09-09 • via Nuitee
J
Jasmin • couple • ae
9
Great experience overall.
Pros:

Clean, comfortable and convenient. I loved the amenities and the breakfast selection was great.

2026-09-07 • via Nuitee
يوسف • couple • sa
10
2026-09-07 • via Nuitee
A
Aldraji • couple • iq
10
كنت فرحا بالإقامة طيلة مكوثي بالفندق
Pros:

الفندق جيد تعامل الموظفين راقي النضافة عالية أوصي به من الفنادق الراقية في دبي

Cons:

لا يوجد

2026-09-07 • via Nuitee
G
ghassan • solo_traveller • ae
9
2026-09-06 • via Nuitee