The Creekside Hotel, Dubai - an Accor Hotel

Hotels
•
Accor
8.8 (5639 reviews)
Aviation Club, Dubai , Dubai , ae
+971 4 230 8555

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean rooms
Cons:
Construction noise
Slow response on lost items
Limited breakfast options

Categories

Cleanliness
8.63
Reviews mention clean rooms, but some also noted that the room decoration is old.
Service
9
Guests frequently praised the friendly and helpful staff.
Location
9.14
Multiple reviews highlighted the hotel's great location, especially near the airport.
Room Quality
8.29
Reviews mention small rooms and some outdated decor.
Amenities
8.82
Positive mentions of the amenities like sauna, jacuzzi, and pools.
Value for Money
8.88
Value for money is a common theme for budget travelers.
Food and Beverage
8.63
Breakfast quality was appreciated, but some found it limited.
Overall Experience
9
Many guests expressed a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 06:03

Property Description

Experience luxury at Jumeirah Creekside, where modern elegance meets timeless comfort, overlooking the serene Dubai Creek.

Exceptional Accommodations
Unwind in stylish rooms featuring flat-screen TVs and dedicated workspaces, ensuring the perfect blend of leisure and productivity.

Diverse Dining Options
Savor international cuisine and kosher meals at our five exquisite restaurants, each designed to take your palate on a global journey.

Unmatched Amenities
Indulge in our two refreshing outdoor pools, rejuvenate at the spa, or maintain your fitness routine at our well-equipped gym. Enjoy complimentary WiFi and a convenient shuttle service to local attractions.

Book your stay today and immerse yourself in the ultimate Dubai experience at Jumeirah Creekside!

Important information:

- Guest including children staying at The Creekside Hotel are required to present valid identification upon check-in, which may be either a Passport or a GCC/UAE National ID card

- A damage deposit of AED 500 is required on arrival. This will be collected by credit card. Your deposit will be refunded in full by credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for AED 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 5639 reviews
Cleanliness: 8.63
Service: 9
Location: 9.14
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.88
Food and Beverage: 8.63
Overall Experience: 9
E
Emmet • solo_traveller • ie
10
2026-07-25 • via Nuitee
M
Marwan • couple • ae
10
2026-07-24 • via Nuitee
H
haroon • family_with_children • gb
10
Pros:

Everything

Cons:

The fact that there is no valet parking any longer

2026-07-24 • via Nuitee
طه • family_with_children • om
1
Very disappointing. Unfortunately, I had a very poor stay and did not enjoy my visit at all. I’m not sure what the reas
Cons:

Very disappointing.

Unfortunately, I had a very poor stay and did not enjoy my visit at all. I’m not sure what the reason was—perhaps the ongoing maintenance—but the hotel should have informed guests about it in advance.

I came with my family so we could enjoy the hotel’s facilities, but unfortunately we couldn’t enjoy any of them. Whenever we asked the staff, the answer was always the same: everything was closed due to maintenance. Nothing was as it used to be.

I also paid extra to get a room with a better view, but I did not receive it because of the limited room availability and the maintenance work. Unfortunately, I was not refunded the additional amount I paid.

Sadly, even the staff’s attitude and service were not as good as they used to be.

It truly disappoints me to say this about this hotel, as it has always been one of my first choices whenever I visit Dubai.

2026-07-24 • via Nuitee
F
Fares • extended_group • ae
5
2026-07-23 • via Nuitee
M
Michael • couple • ae
8
2026-07-23 • via Nuitee
R
Ryan • family_with_children • gb
9
Overall all I enjoyed the stay
Pros:

Very modern good facilities and the staff are amazing especially in the canteen

Cons:

Location was hit or miss depending where you wanted to go near airport though

2026-07-22 • via Nuitee
J
jacqueline • solo_traveller • ae
8
Pros:

Pets stay for free. Free underground parking. Good location. Space outside for pets to walk. The staff are really nice. The shisha place inside the hotel is really convinient. The rooms are spacious. The bathtub and shower in the rooms are excellent. The beds are big and comfy and the room temperature was nice and cold.

Cons:

The noise from the renovations. Some areas closed due to renovations. Like the rooftop bar was closed. The breakfast could include some chicken or beef to go with the rice.

2026-07-22 • via Nuitee
I
Ismail • extended_group • ae
10
Pros:

I had a wonderful stay at this hotel. Everything was clean, comfortable, and well organized, and the staff made me feel welcome from the moment I arrived.

A special thank you to Mr. Rashid at the reception. He was exceptionally professional, friendly, and attentive. He went above and beyond to ensure my check-in was smooth, answered all my questions with patience, and made sure I had everything I needed throughout my stay. His excellent customer service truly made a difference and is a great reflection of the hotel’s high standards.

I highly recommend this hotel and would definitely stay here again. Thank you, Mr. Rashid, for making my visit so pleasant!

Cons:

Nothing but

2026-07-21 • via Nuitee
الزعابي • couple • ae
10
فندق جداً رائع
Pros:

قريب من المراكز و المحلات التجارية أشعر بأني في وسط المدينة و نظافة الفندق و تعامل الموظفين جداً راقي و أيضا تنسيق الغرف جداً رائع

Cons:

كل شي جميل و رائع

2026-07-21 • via Nuitee
A
Abdullah • couple • ae
8
2026-07-20 • via Nuitee
M
Mobeen • family_with_children • gb
6
2026-07-20 • via Nuitee
I
Islam • solo_traveller • ae
8
Good
Pros:

Good

Cons:

Nothing

2026-07-18 • via Nuitee
M
Mahmoud • solo_traveller • ae
10
2026-07-17 • via Nuitee
M
Mahmoud • solo_traveller • ae
10
2026-07-17 • via Nuitee
S
Sultan • couple • ae
10
2026-07-16 • via Nuitee
V
Vatansever • couple • ae
10
2026-07-16 • via Nuitee
A
Ahmed • couple • ae
8
2026-07-16 • via Nuitee
Z
Zvichanzii Venencia • solo_traveller • zw
8
Very pleasant stay
Pros:

The staff are very polite and helpful. Emmanuel in the restaurant was very attentive and polite. The chef was responsive and went out of his way to create meals for my team with special dietary needs. The night guard and concierge was handy in helping me carry my shopping bags and suggesting the best places to shop.

Cons:

The breakfast selection on most mornings tended to have limited options for non middle eastern people.

2026-07-16 • via Nuitee
A
Anand • family_with_children • sa
9
Value for money.
Pros:

Armando at the reception was awesome. Took care of our needs immediately.

Housekeeping staff Yousef was great. Hasnain, Srinivas , Kailash and Barry at the restaurant were all kind and helpful.

Overall a great stay.

Cons:

Nothing

2026-07-16 • via Nuitee