Best Hotel

Hotels
8.6 (451 reviews)
Shinjuku-ku, Hyakunincho 1-2-3 , Tokyo , JP

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Excellent location (near Shinjuku, transport, 7-Eleven)
Friendly, helpful and welcoming staff (24h reception noted)
Good value for money / very affordable
Clean and spacious rooms reported by many
Convenient neighborhood for sightseeing
Cons:
Some cleanliness issues (insect in cup, occasional odors, could be cleaner)
Rooms sometimes old, in need of renovation or minimalistic
Beds and pillows considered hard/uncomfortable by some
Thin walls / noise and occasional drunk people nearby at night
Limited on-site amenities and awkward taxi access in narrow alley

Categories

Cleanliness
7.8
Mixed signals: many guests called rooms clean, but several mentioned cleanliness issues (could be cleaner, insect in cup, unpleasant building smell). Score lowered slightly to reflect these recurring negatives.
Service
9.8
Consistently praised: hosts and staff described as kind, welcoming, friendly, helpful and attentive (24h reception mentioned). Strong positive sentiment warrants a high score.
Location
9.7
Very strong positive consensus: repeatedly noted as excellent/brilliant, near center, walkable to Shinjuku and close to transport and convenience stores; a few mentions of noisy/drunk people at night or narrow taxi access, but location overall is a major strength.
Room Quality
7.6
Mixed: several guests praised spacious rooms, but others mentioned old rooms needing renovation, small toilets/separate shower, hard beds and minimal furnishings; overall quality is average-to-slightly-below.
Amenities
7.9
Limited amenities reported (basic vending machine, nearby 7‑Eleven). Lack of in-room extras and minimal furnishings were noted; not strongly negative but clearly limited.
Value for Money
9.5
Frequently highlighted as excellent value/cheap and good cost-performance; many guests explicitly praised value-for-money, so this scores very high.
Food and Beverage
7.4
Few mentions beyond vending machine and nearby convenience store; there are negative notes about food odors entering rooms and no strong F&B offering, so score is modestly below target.
Overall Experience
9.1
Generally very positive overall: many repeat guests and strong recommendations due to location, staff and value, despite some room/comfort drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:47

Property Description

Convenient Location for Exploring Shinjuku
Best Hotel, just a 5-minute walk from Shin-Okubo Station, offers easy access to the vibrant Shinjuku neighborhood. Discover the bustling local Korean scene and enjoy the proximity to popular attractions.

Comfortable Accommodations
Relax in our air-conditioned guest rooms featuring flat-screen TVs and work desks. Enjoy a restful stay after a day of exploring the city.

Convenient Amenities
Benefit from free WiFi, 24-hour front desk service, and complimentary luggage storage. With local restaurants nearby and a convenience store just minutes away, everything you need is within reach.

Book your stay at Best Hotel now and experience the perfect blend of comfort and convenience in Shinjuku.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

8.6
Based on 451 reviews
Cleanliness: 7.8
Service: 9.8
Location: 9.7
Room Quality: 7.6
Amenities: 7.9
Value for Money: 9.5
Food and Beverage: 7.4
Overall Experience: 9.1
R
Riccardo • extended_group • fr
8
Piccolissima gemma a Shinjuku
Pros:

La camera era davvero piccola per 3 persone ma con i futon che si ripiegano e tutti i servizi ci siamo trovati davvero bene.

Cons:

C'è un po' di odore.

2026-09-18 • via Nuitee
J
JOSHRONAO • couple • jp
10
2026-09-17 • via Nuitee
İbrahim • solo_traveller • tr
1
Cons:

Burada kalmayın odalar eski rutubetli pis yağmur yağınca camdan yatağa su damlıyor. Çalışanlar suratsız. Biraz daha fazla para verin düzgün bir yerde kalın. Kesinlikle kalınmaz

2026-09-16 • via Nuitee
A
Andrea • solo_traveller • it
7
Tipica gentilezza giapponese a due passi dalla stazione
Pros:

Staff molto cordiale e cortese pronto a rispondere ad ogni nostra richiesta.
Camera di dimensioni normali con futon comodo e bagno composto da wc e locale doccia, il lavabo nel nostro caso era direttamente in camera. Ottima pulizia

Cons:

Forse la struttura avrebbe bisogno di un riammodernamento almeno sotto l'aspetto dell'arredo, nonostante sia tutto pulito, le scelte ormai di qualche decennio fa danno all'hotel un'aria quasi trasandata.

2026-09-14 • via Nuitee
G
Gutierrez Rozas • solo_traveller • es
10
Pros:

Es un hotel excelente para pasar unas noches, el personal es muy amable y la ubicación excelente, para repetir sin duda.

2026-09-10 • via Nuitee
W
White • solo_traveller • jp
9
期待以上でした！また利用したいです
Pros:

ロビーが24時間対応で、スタッフさんがとても親切でした。チェックイン前・チェックアウト後も荷物を預かっていただけてとても助かりました。
1人でタブルの部屋に2泊泊まったのですが、洗面台もキャリーを広げれる場所もあり、トイレと風呂が別だったのが良かったです！
新大久保駅から徒歩7~8分、新宿駅も歩ける距離にあるのでそういった点でも便利でした。

Cons:

ホテルを出るときに鍵をロビーに預けるシステムなので、夜中にホテルを出る人は少し気まずいかもしれません。

2026-08-29 • via Nuitee
G
Gutierrez Rozas • solo_traveller • es
9
Pros:

Ubicación excelente habitación muy bien y personal muy amable, se está muy tranquilo, cuando volvamos de Kioto y Osaka volvemos a alojarnos ahí.

2026-08-28 • via Nuitee
あゆみ • solo_traveller • jp
10
助かりました！
Pros:

娘が腰を痛めて予定を切上げ、荷物だけでも預けようとホテルに行ったら、部屋の準備が出来てるから。と、チェックインまでかなり時間があったけど鍵を貰えて、とっても助かりました。フロントの女性の方も男性も親切で感じ良かったです。

Cons:

置き鏡があったらな。と思いました。

2026-08-22 • via Nuitee
R
RYOTA • couple • jp
10
Pros:

値段以上の部屋のキレイさと清潔さ広さですごく満足できた

2026-08-14 • via Nuitee
T
TracyHou • solo_traveller • tw
10
Pros:

有電梯、人員親切、房間舒適

2026-08-13 • via Nuitee
Z
Zaki Khaled • extended_group • at
10
2026-08-07 • via Nuitee
L
LISA • extended_group • jp
7
2026-07-16 • via Nuitee
A
Ateet Gaurav • solo_traveller • in
10
Pros:

Kind & welcoming hosts. Clean, spacious rooms.

2026-06-19 • via Nuitee
O
OZGUR DOGAN • couple • tr
9
2026-06-17 • via Nuitee
V
Valeria • solo_traveller • il
7
Pros:

Great place, near the center, a lot of things to do around. The staff was friendly and help us with everything!

Cons:

The room is old and need renovation.

2026-06-11 • via Nuitee
D
Dario • solo_traveller • it
4
Pros:

La posizione

Cons:

Piovuta acqua in camera

2026-06-07 • via Nuitee
K
Kit • family_with_children • us
3
Staff were pleasant. Room was dated and could be cleaner. Glad it was a short stay.
2026-06-04 • via Nuitee
B
Berat • couple • tr
10
Çok merkezi, temiz ve bir sürü local restorana yakındı, çok sevdik.
2026-06-03 • via Nuitee
G
Giuseppe • couple • it
9
Pros:

Ottima posizione
Struttura molto accogliente e casalinga
Reception h24

Cons:

/

2026-06-02 • via Nuitee
M
Manic • couple • fr
10
Pros:

Le personnel est adorable et l’hôtel est vraiment bien situé

2026-06-01 • via Nuitee