Crystal Beach Hotel

Hotels
7.8 (2461 reviews)
2500 Baltimore Avenue , Ocean City , US
+1 800-641-0011

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Good Value
Cons:
Maintenance Issues
No food options available on-site

Categories

Cleanliness
7.38
Most reviews noted the room's tidiness and comfort, though some remarks about dated bathrooms were made.
Service
8.35
Staff was frequently described as friendly and accommodating, addressing issues promptly.
Location
8.89
Multiple reviews praised the proximity to key attractions and pleasant ambiance.
Room Quality
6.84
Although guests enjoyed the comfort, there were reports of maintenance issues such as a sliding glass door and noisy heating.
Amenities
7.37
Amenities like parking and cleanliness were well-received, but noted a lack of basic utensils for families.
Value for Money
7.83
Guests felt the hotel provided a good value given its location and overall experience.
Food and Beverage
7.38
Mention of the bar being closed was noted, impacting food options.
Overall Experience
8.35
Guests expressed a strong desire to return, highlighting enjoyable stays despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:44

Property Description

Oceanfront Location and Outdoor Pool:
Experience the ultimate beachfront getaway at Crystal Beach Hotel with stunning ocean views and a refreshing outdoor pool to soak up the sun.

Convenient Amenities and Services:
Enjoy the convenience of free parking and stay connected with complimentary WiFi during your stay. Rooms are well-equipped with essential amenities like a microwave, refrigerator, and coffee machine.

24-Hour Front Desk Service:
Rest assured with our 24-hour front desk service, ensuring that your needs are met at any time of the day or night.

Book now for a relaxing beach vacation at Crystal Beach Hotel in Ocean City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBY

Location

Guest Reviews

7.8
Based on 2461 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 8.35
A
Andrew • couple • us
8
2026-09-19 • via Nuitee
R
Rochelle • solo_traveller • us
10
Have stayed before and will again.
Pros:

Location on boardwalk. Staff were great. Very friendly.
We were comfortable in our room.

Cons:

Rooms need a little work.

2026-09-18 • via Nuitee
K
Kevin • couple • us
6
Pros:

Location was good next to beach and boardwalk

Cons:

Bed was very uncomfortable!

2026-09-17 • via Nuitee
C
Carmen • couple • us
5
Room was dirty. Found stick on eyelashes on top of the microwave from previous person I’m guessing. Thought it was bugs
Pros:

Close to boardwalk and parking garage

Cons:

Had to pay for parking and way way overpriced

2026-09-17 • via Nuitee
H
Heather • extended_group • us
3
Aweful
Pros:

Close to beach

Cons:

Beds were horrible need replaced it was incredibly hot in our room with a adult handicap child who has seizures from the heat it was awful the pools were packed and pay to park everyday Never in my life heard that one and to top off to many bikers

2026-09-15 • via Nuitee
H
Holly • couple • us
8
2026-09-15 • via Nuitee
A
Alonzo • family_with_children • us
5
Bad
Pros:

Didn’t eat there. The staff gave us a key where someone was in the room. The air condition kept me up it was making a noise.

2026-09-14 • via Nuitee
C
Crystal • couple • us
8
Satisfied
Pros:

Location, and room size, view and options in the room,

Cons:

The upkeep of the building, hallway, elevators, rooms. Defiantly could use some maintenance, and deep cleaning some coach upgrades.

2026-09-14 • via Nuitee
M
Melodee • couple • us
8
Cons:

Wish there was a coffee bar in the other building where there was no main office. Lights didn’t work when you walk right into the room
For the closet or kitchenette area.

2026-09-13 • via Nuitee
B
Bruce • couple • us
9
We would definitely stay here in the future.
Pros:

Breakfast was very good. The location was easy to get around. We liked the parking garage since we were on motorcycles. Also, having a balcony with a nice view of the ocean was a plus.

Cons:

All was good.

2026-09-12 • via Nuitee
R
Randy • couple • us
6
Nice motel probably be back but not during bike week
Pros:

Clean, good location, pool and bar are nice

Cons:

We like sitting out on the balcony in the evening and there’s no dividers in between absolutely no privacy bike week sucked 🤬🤬🤬

2026-09-12 • via Nuitee
S
Sanshokova • couple • us
3
2026-09-12 • via Nuitee
R
Rebecca • couple • us
5
Pros:

Good area

Cons:

I prefer the boardwalk building but our room was in the other building.

2026-09-12 • via Nuitee
R
Robert • couple • us
8
2026-09-12 • via Nuitee
I
Ines • family_with_children • us
1
2026-09-11 • via Nuitee
N
Natalie • family_with_children • us
10
Pros:

Very clean, dog friendly great staff

Cons:

Check-in after 4pm

2026-09-11 • via Nuitee
K
Karen • couple • us
9
2026-09-11 • via Nuitee
S
Soraida • family_with_children • us
9
2026-09-09 • via Nuitee
S
Shannon • family_with_children • us
6
2026-09-09 • via Nuitee
B
Brennan • solo_traveller • us
8
Pros:

Bar and grill is fantastic.

Cons:

Well, my reservation said I would have a city view. I did not, and it was not over the pool as the photos suggested.

2026-09-09 • via Nuitee