Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Old and outdated furnishings
Breakfast variety

Categories

Cleanliness
8
Towels mentioned as old and need to be replaced.
Service
10
Staff described as helpful and friendly.
Location
9.5
Excellent location near key attractions.
Room Quality
7.5
Room quality criticized for being outdated and small.
Amenities
8
Some amenities criticized; standard quality for this hotel tier.
Value for Money
8.5
Pricing of drinks considered high.
Food and Beverage
7.5
Breakfast described as repetitive and lacking variety.
Overall Experience
9
Overall experience impacted by mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:46

Property Description

Luxurious Accommodation
Hotel El Conquistador in Cuenca offers a 4-star experience with allergy-free rooms and a shared lounge. Some rooms even provide a stunning city view from the comfort of your private bathroom.

Delightful Dining Options
Start your day with a buffet or gluten-free breakfast at the hotel. Enjoy a drink at the bar or unwind in the snack bar. The on-site restaurant ensures you never have to venture far for a delicious meal.

Convenient Amenities
From concierge services to currency exchange, this hotel caters to all your needs. Whether you need room service, assistance at the 24-hour front desk, or access to the business centre, Hotel El Conquistador has you covered.

Ready to experience luxury and convenience in Cuenca? Book your stay at Hotel El Conquistador now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

8.5
Based on 1003 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9
Y
Yesenia • extended_group • ec
9
2026-05-31 • via Nuitee
K
Karina • family_with_children • ec
8
Excelente ubicación, buen desayuno, se podría mejorar la conexión de internet en las habitaciones.
Pros:

La alfombra que cubre el piso hace que no se sienta tan bien la habitación, especialmente por las alergias.

Cons:

no tuve buena conexión de internet en la habitación.

2026-05-29 • via Nuitee
E
ECHEVERRIA • family_with_children • ec
1
No pude hospedarme porque no tuvieron habitaciones disponibles.
Cons:

No tuvieron mi reserva lista y tuve que buscar otro hotel ..

Dijeron que a otros huéspedes les paso lo mismo y nos tuvimos que ir y solucionar .

2026-05-29 • via Nuitee
A
Alois • couple • at
3
2026-05-29 • via Nuitee
W
Willi • couple • ec
3
bastante caro el hotel por lo que es.... ya se ve desde afuera que no es un hotel de 3 o 4 estrellas
Pros:

Las habitaciones eran limpias.

Cons:

El desayuno "buffet" era bien pobre, faltaba selección de comidas. Lo mejor eran las frutas. A veces duró en rellenar las comidas rapido. Unos 2 huevos duros habia que pagar extra por 3 $....
Pedimos una doble con 2 camas grandes y se pagó el abono del 50 % antes. Cuando estuvimos viendo la habitación era una cama mas o menos grande con una cama para un nino. Por la segunda noche nos dieron la suite que era un poquito mas grande con 2 camas mas grandes. Las habitaciones son muy pequeñas.

2026-05-27 • via Nuitee
P
Paola • solo_traveller • ec
8
2026-05-26 • via Nuitee
F
Fernando • extended_group • ec
10
2026-05-26 • via Nuitee
M
Marita • family_with_children • pe
10
2026-05-25 • via Nuitee
F
Francico • couple • ec
10
Pros:

Si

2026-05-25 • via Nuitee
S
silvio • solo_traveller • us
9
2026-05-24 • via Nuitee
G
Gonzalo • couple • ca
7
Quiet room and friendly staff
Pros:

Clean property and friendly staff

Cons:

It was very hot and the washroom fan didn’t work. The room feel like a furnace after the shower

2026-05-23 • via Nuitee
J
José Hidalgo • solo_traveller • ec
10
Pros:

Todo, desde las instalaciones hasta la atención.

Cons:

Comedor muy pequeño, las personas se tropezaban al tratar de pasar.

2026-05-22 • via Nuitee
A
André • solo_traveller • sv
10
2026-05-22 • via Nuitee
M
Monica • family_with_children • ec
9
Cuenca
Pros:

Buena ubicacion, servicio y atencion

Cons:

No habia toallas suficientes

2026-05-21 • via Nuitee
R
Rodrigo • solo_traveller • ec
9
2026-05-20 • via Nuitee
M
Morales • solo_traveller • ec
2
No es como las fotos
2026-05-18 • via Nuitee
M
Miriam • solo_traveller • ec
8
Pros:

La cortesía del personal

2026-05-18 • via Nuitee
L
Liliana Torres • solo_traveller • ec
8
2026-05-18 • via Nuitee
F
Frank Israel • couple • ec
7
2026-05-18 • via Nuitee
C
Correa • extended_group • ec
10
2026-05-17 • via Nuitee