Burleigh Palms Holiday Apartments

Hotels
8.8 (876 reviews)
1849 Gold Coast Highway, Burleigh Heads , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious apartments
Family friendly
Cons:
Cleanliness issues
Noise from construction

Categories

Cleanliness
7.41
Several mentions of dirty surfaces, mould, and lack of maintenance in one review.
Service
9.38
Hosts were described as warm, inviting, and helpful by multiple reviewers.
Location
9.92
Consistently praised for perfect central location and easy access to the beach.
Room Quality
8.37
Rooms face the pool, spacious apartments, but some mentioned darkness in a ground floor unit.
Amenities
8.4
Good facilities including a pool and outdoor space for families.
Value for Money
8.86
Described as excellent value for money with convenient location.
Food and Beverage
8.91
Standard quality for this hotel tier.
Overall Experience
9.18
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:57

Property Description

Direct Beach Access and Private Balcony
Enjoy the luxury of a private walkway leading directly to the beach from your spacious holiday apartment at Burleigh Palms. Relax and take in the stunning views from your own private balcony.

Heated Outdoor Pool and BBQ Area
Make a splash in the heated outdoor pool or gather with friends and family for a barbecue in the designated area. These facilities provide the perfect setting for a fun and relaxing day under the sun.

Convenient Amenities and Nearby Attractions
With cable TV, laundry facilities, and fully equipped kitchens in every apartment, your comfort is ensured. Explore the tropical gardens or take a short stroll to Burleigh Heads Beach. Plus, with discounted theme park tickets and easy access to popular attractions, your Gold Coast adventure awaits.

Book your stay at Burleigh Palms today for an unforgettable holiday experience.

Important information:

Please note that a 2.5% surcharge applies for payments with American Express credit cards.

Free secure car parking is provided for 1 car. Fees apply for extra vehicles.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 876 reviews
Cleanliness: 7.41
Service: 9.38
Location: 9.92
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
J
James family_with_children au
9
2026-05-30 via Nuitee
J
James family_with_children au
9
2026-05-27 via Nuitee
C
Carmen family_with_children au
7
The unit was comfortable and the hosts were responsive to our requests. We mostly enjoyed our stay.
Pros:

The host was very welcoming and helpful and responsive to our requests. The unit was clean and comfortably appointed. The pool was a nice temperature (heated but not hot). It was ground floor and had grab rails in the bathroom to suit my elderly mother's mobility needs. The rocking chairs on the patio were a nice touch. The cost was more affordable than anything else in the general area.

Cons:

This is a refurbished, older property and there were some access challenges for our mobility impaired family member, with only driveway or stair access to the basement car park and the walkway to the beach also has stairs so she was not able to use this. While the location is very central, the vehicle entry/exit via the driveway is directly onto the Gold Coast highway which is heavily trafficked. We were able to manage, but it may be good to be aware of these factors when considering if this facility will suit.

2026-05-27 via Nuitee
R
Rebecca extended_group au
9
Pros:

Location was great, room was tidy and the service and staff were excellent

Cons:

Nil

2026-05-22 via Nuitee
R
Ring solo_traveller au
10
2026-05-22 via Nuitee
S
Sophie couple au
8
Great beach location.
Pros:

Great location, friendly staff, fast wifi, good value, great access to beach/shops. Nice pool area

Cons:

Room could do with a bit of maintenance and refurbishment.

2026-05-19 via Nuitee
T
Tut couple au
8
Could do better elsewhere.
Pros:

This place was big, ground level and we weren’t in it much. It was also easy to keep clean. It’s in the centre of town with a walk to the beach. But good value for money.

Cons:

There is so much accomodation in this area that for around about the same price you could get a newer premises and possibly one with a view. And possibly one with a view out the bedroom.

Be mindful that Burleigh heads is full of low cost burgers & chips places. Even the surf club has “youthful” food.

We couldn’t get the garage door to open after hour. In any case it was necessary to get out of the car…Hey..it’s raining.

If you want the to freshen up bath linen you gotta do it yourself in the washing machine and dryer. (waiting…waiting..waiting)

The coffee was the old school sachet stuff that is unpalatable. The full kitchen has enough to get you by.

2026-05-18 via Nuitee
E
Eleanor couple ie
10
2026-05-18 via Nuitee
S
Susan solo_traveller gb
8
Great location. Comfortable and clean apartment. Nice pool. Would stay there again.
Pros:

Great location, close to the beach and restaurants.
Spacious and clean apartment well equipped.

Cons:

Traffic and construction noise.
There's lots of roadworks happening everywhere.
The apartment was fine for us, but a bit tired and basic.

2026-05-16 via Nuitee
V
Valda solo_traveller au
6
Pros:

Lovely pool area and very clean accommodation

Cons:

Road works noise all night every night. Traffic, congestion, hard to get in and out of due to being located right on the set of traffic lights.

2026-05-14 via Nuitee
H
hongmei extended_group cn
8
2026-05-13 via Nuitee
A
Angela family_with_children au
8
Lovely short stay in Burleigh.
Pros:

Lovely unit, walking distance to the beach. Great kitchen and cooking facilities, we were very happy there was a washing machine and dryer in the apartment too!

Cons:

Large furniture that wasn't fixed to the wall. Our four year old opened all the drawers in a dresser in his room and narrowly avoided it falling on him.

2026-05-12 via Nuitee
H
Hikari solo_traveller au
8
Good environment for staying in Burleigh Heads.
Pros:

Clean, good atmosphere

Cons:

It was not a big deal but entire room floor was slippery. Probably because of cleaning chemicals or something?

2026-05-10 via Nuitee
J
Jamie solo_traveller au
10
2026-05-10 via Nuitee
W
Wendy couple au
10
I’ll be back loved the location, helpful staff, clean comfortable premises
Pros:

Close to everything, comfortable beds, clean, pool beautiful, will be back

Cons:

Nothing

2026-05-07 via Nuitee
A
Adrian couple au
10
2026-05-04 via Nuitee
A
Andrew couple au
8
2026-05-03 via Nuitee
J
Justin couple au
8
Pros:

Location

2026-05-01 via Nuitee
B
BELINDA extended_group au
9
2026-04-30 via Nuitee
T
Tia family_with_children au
7
It was nice and convenient and clean
Pros:

Location was good - very central and pool was nice

Cons:

Traffic noise - but not the hotel's fault

2026-04-28 via Nuitee