Hotel Casa de Las Palmas

Hotels
9 (665 reviews)
Callejón de Las Palmas No. 25-51, Getsemani Centro , Cartagena de Indias , co

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent breakfast quality
Hidden costs
Issues with room amenities

Categories

Cleanliness
9
Cleanliness was generally praised, with mentions of very clean rooms.
Service
10
Service received high praise for staff friendliness and helpfulness.
Location
9.5
Location was highlighted as excellent and convenient for exploring the area.
Room Quality
8.5
Room quality received some positive remarks but had mixed reviews about certain issues.
Amenities
8.5
Some amenities were appreciated, but specific amenities like the pool were not usable.
Value for Money
9
Overall value was considered reasonable, but there were complaints about hidden costs.
Food and Beverage
8
Food quality received criticisms, particularly regarding breakfast, impacting overall dining satisfaction.
Overall Experience
9.5
Overall experience was good with a mix of pros and cons but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Colonial-style House with a Swimming Pool

Hotel Casa de Las Palmas offers a charming colonial-style house just 8 blocks from Bocagrande Laguito beaches. The property features a swimming pool, a delightful courtyard with a water fountain, and complimentary WiFi for guests' convenience.

Comfortable and Stylish Rooms

The air-conditioned rooms at Hotel Casa de Las Palmas boast red-tiled floors, sculpted wood furniture, and elegant chandeliers. Each room is equipped with a flat-screen cable TV and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Amenities and Services

Guests can enjoy a full American breakfast with tropical fruits, dine at the on-site restaurant offering regional specialties, and relax in the outdoor shaded dining area with BBQ facilities. The hotel also provides 24-hour front desk assistance and is conveniently located near popular attractions like the Museum of Gold and Cartagena de Indias Convention Centre.

Book your stay at Hotel Casa de Las Palmas for a memorable experience in Cartagena!

Important information:

Please note guests are requested to contact the hotel with their travel information to arrange airport shuttles, for an additional cost.

Please note that there are some interruptions in the WiFi service.

Note that the property does not offer hot water.

The hotel informs that the client is only allowed to register a single companion during their stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 8 years old stay for COP 48,000 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for COP 98,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 665 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
J
Jefferson • solo_traveller • br
6
2026-07-23 • via Nuitee
K
Karoline • solo_traveller • br
8
Pros:

Localização excelente, quarto espaçoso, funcionários super prestativos e gentis

2026-07-19 • via Nuitee
S
Sarah Beatriz • solo_traveller • ar
10
Pros:

Me encantó la amabilidad del personal y de la señora Martha. Un lugar cómodo y silencioso para descansar después de estar todo el día turisteando, muy limpio, rico desayuno, muy buena ubicación. A pesar de que la piscina estaba en mantenimiento, pude disfrutar del jacuzzi que tiene una hermosa vista hacia la ciudad.

Cons:

No sé si sea posible, pero estaría bueno que el agua salga de la ducha con más presión. Sin embargo, pude bañarme bien.

2026-07-18 • via Nuitee
N
Nico • family_with_children • de
9
2026-07-17 • via Nuitee
R
rosanna • solo_traveller • es
10
Il posto migliore per vivere la città!
Pros:

La struttura è incantevole, non si soffre il caos e la musica costante della strada anche se si tratta di una posizione assolutamente centrale. La disponibilità e la cortesia dello staff è impressionante: difficilmente si incontra qualcosa del genere in altre grandi città della Colombia.
Infine ho notato tutto pulitissimo, per i miei alti standard questo è un punto fondamentale!

Cons:

Probabilmente risolvere piccoli problemi di umidità nel bagno, ma con i tassi di umidità della città, si riformerebbero macchie 5 minuti dopo...

2026-07-14 • via Nuitee
D
DianaMP7 • solo_traveller • co
10
Pros:

Buena ubicación, me encantó la habitación, el desayuno estuvo muy bn

2026-07-13 • via Nuitee
A
Arnoud • solo_traveller • nl
10
2026-07-09 • via Nuitee
D
Damiano • extended_group • it
10
Pros:

The hotel is wonderful! probably the best hotel I have seen in central America! I will come back for sure!

Cons:

All good

2026-07-09 • via Nuitee
N
Neira • solo_traveller • co
10
2026-07-08 • via Nuitee
M
Mirco Iada • family_with_children • ch
9
Excellent family staycation
Pros:

Perfect location to visit Cartagena and price worth

Cons:

Better wifi signal

2026-07-07 • via Nuitee
C
Carolina Andrea • solo_traveller • co
10
Pros:

La casa es hermosa, la habitacion muy cómoda. Tranquila, no se escucha nada de ruido del exterior y el personal super atentas

Cons:

El colchón estaba un poquito blando pero logré descansar muy bien

2026-06-30 • via Nuitee
D
Dana • solo_traveller • ar
5
2026-06-28 • via Nuitee
R
Robert • solo_traveller • gb
10
Wonderful bedroom, fantastic location, excellent breakfast, lovely staff, everything was perfect
Pros:

Wonderful bedroom, fantastic location, excellent breakfast, lovely staff, everything was perfect.

Cons:

I liked everything.

2026-06-28 • via Nuitee
O
Olaf • solo_traveller • co
9
2026-06-25 • via Nuitee
B
Bart • solo_traveller • be
9
2026-06-22 • via Nuitee
F
FELIPE • solo_traveller • br
8
2026-06-11 • via Nuitee
S
Silvia • solo_traveller • es
9
2026-06-11 • via Nuitee
A
Azcurra • extended_group • ar
9
Una estancia súper agradable y muy hermoso su personal
Pros:

La decoración

Cons:

Nada todo impecable

2026-06-08 • via Nuitee
H
Hunhoff • extended_group • br
10
2026-06-01 • via Nuitee
P
Paula • solo_traveller • co
7
Pros:

Location near the party alleys, and to the tourist part of the city

Cons:

The pool was in maintenance, so I didn't get to use it.

2026-05-27 • via Nuitee