Wien Hotel

Hotels
Independent
7.4 (1 reviews)
12 Svoboda Avenue, Lviv, 79008 , Lviv , UA

Facilities

Free WiFi
Terrace
Luggage storage
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Shared refrigerator
Banquet hall

Review Highlights

Pros:
Central, walkable location near attractions
High cleanliness in multiple reviews
Helpful and friendly staff / quick check-in
Good restaurant and bar; tasty food
Comfortable rooms with useful basics
Nice building and city views
Cons:
No elevator (problematic for older guests)
No in-room fridge or kettle; limited in-room amenities
Noise from main square/events and traffic at night
Occasional strong cleaning-chemical smell in rooms
Limited toiletries and no slippers
One review noted a faulty socket

Categories

Cleanliness
8.4
Multiple reviews praise the hotel as very clean and ideally maintained; one mention of a strong cleaning-chemical smell on arrival which required windows to be opened.
Service
8
Staff repeatedly described as helpful and friendly with fast check-in; overall positive service sentiment across reviews.
Location
8.9
Consistently highlighted as central and ideal for sightseeing, close to attractions and Prospekt Svobody; some mentions of noise from the main square and traffic at night.
Room Quality
6.5
Rooms described as comfortable and well-equipped in some reviews, but several guests noted missing in-room fridge and kettle, occasional outlet problems and some noise issues.
Amenities
4
Multiple complaints about lack of elevator, no in-room fridge or kettle, limited toiletries and absence of slippers; amenities are a clear negative point.
Value for Money
7.4
Not explicitly discussed in reviews; assigned the target overall rating.
Food and Beverage
8.6
Several positive comments about the hotel's restaurant, good bar and tasty food.
Overall Experience
7.4
Generally positive overall experience with many returning guests and praise for location, cleanliness and staff; issues like noise and missing amenities temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-10 18:31

Property Description

Savor the Flavors

Enjoy a meal at the restaurant or pick some snacks from the cafe; cap off your day with a drink at the bar/lounge. Need a bite in your room? Room service is at your beck and call.

Top-Notch Amenities

Indulge in complimentary wireless internet and take advantage of concierge services. Don't miss the terrace views and the daily continental breakfast offerings.

Explore With Ease

Conveniently located in the heart of Lviv, Wien Hotel is steps away from key landmarks like The Church of the Jesuit Order and Taras Shevchenko Monument. Book now to experience Lviv's charm firsthand!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 1 reviews
Cleanliness: 8.4
Service: 8
Location: 8.9
Room Quality: 6.5
Amenities: 4
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 7.4
Андрій solo_traveller ua
1
Good location. Bad Hotel
Pros:

Nothing

Cons:

I was about to early check-in, but i have called them in 4 days before and they said me that is available but the day i was there they said me “sorry you didn’t called us” but we have a suit for you. There was no fridge, no A/C, the bed was dirty, the personal was rude and i had a large luggage which i need to take on my own to the third floor. Don’t recommend

2026-07-04 via Nuitee
K
Kateryna solo_traveller ua
10
2026-07-04 via Nuitee
Яна couple ua
9
Все дуже класно і зручно
Pros:

Було все чисто, прибрано, затишно.
Дуже приємний ,ввічливий персонал.
Кожного дня приходили прибрати, змінити рушники та косметичні засоби

2026-07-03 via Nuitee
H
Hrekova solo_traveller ch
10
Pros:

Усе

Cons:

Все було добрн

2026-07-03 via Nuitee
T
Tymoshenko solo_traveller ua
10
Pros:

Отель замечательный,персонал приветливый!

2026-07-02 via Nuitee
I
Iryna solo_traveller ua
9
Pros:

Чудове розташування готелю просто в серці історичної частини міста! Сам готель дуже атмосферний, оформлений у класичному стилі. Персонал неймовірно ввічливий. Окрема подяка за те, що можна залишити багаж після заселення.

Cons:

Відсутність чайника

2026-07-02 via Nuitee
L
Larysa family_with_children ua
9
2026-07-01 via Nuitee
O
Okcana solo_traveller ua
10
Pros:

Все

Cons:

Розположення

2026-06-30 via Nuitee
M
Marianna solo_traveller ua
10
Рекомендуємо.
Pros:

Затишний готель у історичному центрі Львова.
Адміністрація швидко реагує на запити гостей. У приміщенні кав'ярня куди заходив колись Іван Франко. Приємні ціни як для центру Львова. Рекомендуємо!

2026-06-30 via Nuitee
R
Rivo Kuusk solo_traveller fi
10
2026-06-30 via Nuitee
S
Stuart solo_traveller au
8
Nicely located, reasonably priced hotel.
Pros:

Room, although smallish was clean and quiet

Cons:

The aircon appears to be set remotely and was turned off during the night. The room became warm which woke me up. There is no fridge in the room, however the desk clerk allowed me to store items in the downstairs fridge

2026-06-29 via Nuitee
Грищук solo_traveller ua
10
2026-06-29 via Nuitee
V
Valer solo_traveller de
10
2026-06-29 via Nuitee
Бандалак couple md
9
2026-06-27 via Nuitee
R
Roman couple ua
10
2026-06-27 via Nuitee
N
Neonila couple ua
10
Pros:

Вигляд з вікна

Cons:

З ранку трохи шумно на вулиці

2026-06-26 via Nuitee
J
Jean solo_traveller ca
6
Cons:

I booked the room at a late time and it was ok, but I have physical limitations that made stairs a bit of a workout.
One night is just fine .

2026-06-25 via Nuitee
S
Svitlana solo_traveller ua
8
2026-06-24 via Nuitee
L
Liliia extended_group ua
8
2026-06-23 via Nuitee
G
Giedrius couple lt
8
2026-06-22 via Nuitee