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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Emergency cord in bathroom
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Sandman Signature Newcastle Hotel offers modern rooms with free Wi-Fi, large windows, and a flat-screen TV. Enjoy the convenience of a microwave, refrigerator, and tea/coffee facilities in each room, with apartment-style kitchen facilities available in all suites.
Dining Experience
Indulge in a traditional evening grill menu and light lunches at the onsite Shark Club Gastro bar. With a sports bar and 24-hour room service, guests can savor a range of snacks and beverages at their convenience.
Prime Location
Located next to St James’ Park and a short walk from Eldon Square Shopping Centre, this hotel is in the heart of Newcastle city centre. With parking nearby and Newcastle Rail Station just a 10-minute walk away, the Sandman Signature Hotel offers both convenience and luxury.
Book now to experience the perfect blend of comfort and style at Sandman Signature Newcastle Hotel.
Guests can park at nearby QPark on Stowell Street (Postcode NE1 4YB), Reception will validate your ticket before you leave and this will be charged at £17 per 24 hours.
Please note that the credit card used for making the booking must be presented upon arrival for all advanced purchase bookings.
Please note that extra bed/cots are available upon request only and must be confirmed by the property prior to arrival. Please use the Special Request Box when booking to arrange this.
Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a £0.01 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 17 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 13 years old stay for free when using an existing bed.
Children up to and including 13 years old stay for free when using an available extra bed.
People 14 years old and over stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
The balcony in executive suite. Very scruffy
Loved the view
Definitely due a renovation!!!
Location and family king suite
The staff were extremely accommodating after an issue regarding our room
They were understanding and also sensitive to the reason of our stay
I would like to specifically mention
Ben the manager and Ben on reception
Also May.
We will definitely be returning
We were unsatisfied of the room we were given due to many unclean factors and lamps not working
And maintenance needs.
Super clean and easy to find staff were the SWEETEST ever
Nothing!
Good location ,
Had a few issues with room which they said they would get back to me regarding so will update date when this has been completed
Its proximity to the event I was attending
We couldn’t close the window in our room. Sleep kept getting interrupted by outside noise. The chairs in the room weren’t very comfortable.
Location
Bar
Great location, very comfortable and clean facilities, staff were lovely & helpful.
The bathroom door was clear glass with huge gaps at the side, not the most private experience. There was an alarm going off in the hallway during one of the nights
Location of the hotel for the event I was attending was perfect.
The room was very clean and smelt lovely on arrival.
I loved the blackout roller blinds, TV size and sofa which made my stay very comfy.
The staff were very friendly and helpful
I really liked the hot chocolate from the lobby drinks machine
I chose a room with a kitchenette as I was staying 4 nights. And although I appreciated the fridge, freezer and microwave. I had no use for the hob but would have liked access to an oven which wasn't included.
The shower in the bathroom was lovely but it tended to overflow the drains and flood the bathroom and stay flooded for several hours which made it a problem walking in and out without getting my feet and bottom of my clothes wet.
There was also only a liquid meant to be used as hand and body wash provided. No shampoo, conditioner etc which it did say was included on the website on booking. Luckily I brought my own but I did expect there to be some amenities provided.
One last thing I would like to mention is the parking. I was fine using the drop off door and then parking up in the qpark for the weekend however as I had a lot of baggage and things for the event to bring up to my room (which was on the 8th floor) I had to make several trips from my vehicle to the room.
I explained to the staff my vehicle would be parked outside for a while as I needed time to make these trips and was told I had ten minutes maximum which I thought was ridiculous as it took me atleast that amount of time for me to get up to the 8th floor with the distance from the back entrance to the lobby and how slow the lifts where getting down to the ground floor.
It took me just under an hour to get all my equipment and baggage into my room and then back into my vehicle the day I left and I think for future stays it will be the same amount of time. So this would be something I would need to consider before booking again with this hotel as I don't want to risk my vehicle being clamped or towed while I'm busy trying to get all my things inside my room/ back into my vehicle.
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