Sandman Signature Newcastle Hotel

Hotels
•
Sandman Hotel Group
8 (8705 reviews)
Gallowgate , Newcastle upon Tyne , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Maintenance issues
Overpriced for quality

Categories

Cleanliness
7
Some reviews mention uncleanliness and maintenance issues in rooms.
Service
9
Multiple reviews praise the friendly and helpful staff.
Location
9
Frequent mention of excellent location for city exploration and transport.
Room Quality
7.5
Some rooms were described as dated and in need of maintenance.
Amenities
8
General sentiment of decent amenities, though some issues noted.
Value for Money
7
Several reviews suggest high prices do not match room quality.
Food and Beverage
8
Mixed sentiment about breakfast quality and availability.
Overall Experience
8.5
Overall positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Luxurious Accommodation
The Sandman Signature Newcastle Hotel offers modern rooms with free Wi-Fi, large windows, and a flat-screen TV. Enjoy the convenience of a microwave, refrigerator, and tea/coffee facilities in each room, with apartment-style kitchen facilities available in all suites.

Dining Experience
Indulge in a traditional evening grill menu and light lunches at the onsite Shark Club Gastro bar. With a sports bar and 24-hour room service, guests can savor a range of snacks and beverages at their convenience.

Prime Location
Located next to St James’ Park and a short walk from Eldon Square Shopping Centre, this hotel is in the heart of Newcastle city centre. With parking nearby and Newcastle Rail Station just a 10-minute walk away, the Sandman Signature Hotel offers both convenience and luxury.

Book now to experience the perfect blend of comfort and style at Sandman Signature Newcastle Hotel.

Important information:

Guests can park at nearby QPark on Stowell Street (Postcode NE1 4YB), Reception will validate your ticket before you leave and this will be charged at £17 per 24 hours.

Please note that the credit card used for making the booking must be presented upon arrival for all advanced purchase bookings.

Please note that extra bed/cots are available upon request only and must be confirmed by the property prior to arrival. Please use the Special Request Box when booking to arrange this.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a £0.01 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8
Based on 8705 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
L
Lucy • family_with_children • gb
10
Pros:

Staff lovley reception staff 1 called Marcus very lovley so polite and n very helpful really lovley young man 5 stars to him xx

2026-10-17 • via Nuitee
L
Liam • couple • gb
6
2026-10-17 • via Nuitee
L
Lucy • family_with_children • gb
10
2026-10-17 • via Nuitee
J
Jamie • couple • gb
10
2026-10-17 • via Nuitee
K
Kate • couple • gb
6
Nice hotel
Pros:

Location is great for the day time getting to town etc

Cons:

It’s very noisy at night

2026-10-17 • via Nuitee
W
Wester • family_with_children • nl
9
Pros:

Personeel en de ligging

Cons:

-

2026-10-16 • via Nuitee
L
lucrecia n • solo_traveller • gb
10
2026-10-16 • via Nuitee
A
Alf • couple • gb
10
Perfection.
Pros:

The room was spacious, comfortable and spotless. The balcony view allowed some fresh air and a breather ;) when needed.
I found all of the staff to be incredibly pleasant and helpful, but Lauren deserves a special mention for the roses, the pillows and so much more.

We will be back again and again. As a lifelong NUFC fan, I have always had a special connection with the City, but until recently I hadn't had the time or capacity to get out on my feet in the city and explore. As we get older, we appreciate taking more time to take everything in and rather than driving home after gigs, we've started to stay over more, allowing us to get into the present moment more and be a part of the atmosphere and the buzz.

In this new cycle, we have settled on the Sandman as a beautiful, comfortable hub at the centre of the action, so we can get about, have some fun, then relax and recuperate, so we can do it all over again.

Thank you for the memories.

Cons:

I didn't like that the stay had to end.

2026-10-16 • via Nuitee
B
blay • family_with_children • es
9
Pros:

Estaba muy limpio y tenia buena ubicación cerca del centro. El personal muy amable.

Cons:

Los cojines de la cama no eran demasiado cómodos. Para limpieza y cambio de toallas tenías que solicitarlo con anterioridad.

2026-10-15 • via Nuitee
S
sharon • solo_traveller • gb
10
2026-10-15 • via Nuitee
M
M swales • family_with_children • gb
9
Pros:

If you like NUFC, its a perfect location.

2026-10-15 • via Nuitee
A
Antony • family_with_children • gb
8
2026-10-15 • via Nuitee
A
Alice • solo_traveller • gb
9
2026-10-15 • via Nuitee
N
Nathan • extended_group • gb
8
2026-10-15 • via Nuitee
M
Michael • couple • gb
7
Pros:

Breakfast was reasonable selection coffee wasn’t very hot

2026-10-15 • via Nuitee
I
Ian Stephen • solo_traveller • nz
4
Pros:

check in check out

Cons:

spent 30 minute looking for tv remote it was under the bed

2026-10-14 • via Nuitee
S
Sandra • couple • gb
10
2026-10-14 • via Nuitee
C
Chris • solo_traveller • gb
10
A**
Pros:

All of it

Cons:

Nothing

2026-10-14 • via Nuitee
G
Gail • family_with_children • gb
9
Favourite Hotel
Pros:

Good quality, clean & comfortable. Friendly pleasant & all round helpful staff especially from Emma who went the extra mile & our maid service who also did a great job. Stayed here a number of times & we've never been disappointed. Great breakfast & great service 👍

Cons:

Shower was excellent however water didn't drain very well.

2026-10-13 • via Nuitee
T
Tony • couple • gb
9
Pros:

Friendly reception with a warm welcome, coffee machine at reception for complimentary drinks a nice touch, good location

Cons:

Very noisy at night from music from the Stack opposite
Breakfast average, tea & coffee served with breakfast not great

2026-10-12 • via Nuitee