Sandman Signature Newcastle Hotel

Hotels
Sandman Hotel Group
8 (8351 reviews)
Gallowgate , Newcastle upon Tyne , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Maintenance issues
Overpriced for quality

Categories

Cleanliness
7
Some reviews mention uncleanliness and maintenance issues in rooms.
Service
9
Multiple reviews praise the friendly and helpful staff.
Location
9
Frequent mention of excellent location for city exploration and transport.
Room Quality
7.5
Some rooms were described as dated and in need of maintenance.
Amenities
8
General sentiment of decent amenities, though some issues noted.
Value for Money
7
Several reviews suggest high prices do not match room quality.
Food and Beverage
8
Mixed sentiment about breakfast quality and availability.
Overall Experience
8.5
Overall positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Luxurious Accommodation
The Sandman Signature Newcastle Hotel offers modern rooms with free Wi-Fi, large windows, and a flat-screen TV. Enjoy the convenience of a microwave, refrigerator, and tea/coffee facilities in each room, with apartment-style kitchen facilities available in all suites.

Dining Experience
Indulge in a traditional evening grill menu and light lunches at the onsite Shark Club Gastro bar. With a sports bar and 24-hour room service, guests can savor a range of snacks and beverages at their convenience.

Prime Location
Located next to St James’ Park and a short walk from Eldon Square Shopping Centre, this hotel is in the heart of Newcastle city centre. With parking nearby and Newcastle Rail Station just a 10-minute walk away, the Sandman Signature Hotel offers both convenience and luxury.

Book now to experience the perfect blend of comfort and style at Sandman Signature Newcastle Hotel.

Important information:

Guests can park at nearby QPark on Stowell Street (Postcode NE1 4YB), Reception will validate your ticket before you leave and this will be charged at £17 per 24 hours.

Please note that the credit card used for making the booking must be presented upon arrival for all advanced purchase bookings.

Please note that extra bed/cots are available upon request only and must be confirmed by the property prior to arrival. Please use the Special Request Box when booking to arrange this.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a £0.01 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for free when using an available extra bed.
    People 14 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 8351 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
A
Andrew solo_traveller gb
9
2026-05-30 via Nuitee
D
david couple gb
6
2026-05-30 via Nuitee
H
Hayden couple gb
10
Ideal hotel for a long term or short stay
Pros:

Property was spacious with the balcony and kitchen was ideal for the intended stay

Cons:

Parking is a hassle as always in a town centre

2026-05-30 via Nuitee
H
Helen solo_traveller gb
6
Great location, shame about the view.
Pros:

Great location for event at the arena.

Cons:

Upgraded room and the view was over looking waste land (and groups of men on the way to the match urinating)

2026-05-29 via Nuitee
E
Elspeth solo_traveller gb
5
Pros:

Great location for night life but if you’re wanting to sleep before midnight then choose a different place to stay

2026-05-29 via Nuitee
A
Antony couple gb
10
2026-05-29 via Nuitee
P
Paul couple gb
10
2026-05-29 via Nuitee
D
Dunn solo_traveller gb
10
Pros:

Me and my fiancée were at the Sandman Signature hotel for her birthday its our favourite hotel the staff are so polite and helpful the rooms are always clean and comfortable and the food is always fresh and delicious

Cons:

I have nothing bad to say was excellent as always

2026-05-29 via Nuitee
D
Dunn solo_traveller gb
10
2026-05-29 via Nuitee
S
Stephanie solo_traveller gb
8
Pros:

Great location and very friendly staff. Great room for three adults.

2026-05-28 via Nuitee
C
Chantelle solo_traveller gb
8
Lovely stay comfortable lovely.
Pros:

It’s right in the heart of Newcastle the view was lovely

Cons:

The lifts seem very squeaky my partner said one lift seemed faulty and then it was closed.

2026-05-28 via Nuitee
G
Gregg solo_traveller gb
10
2026-05-28 via Nuitee
M
Michael solo_traveller gb
7
Fit for purpose for our need but the property could use an over haul
Pros:

Close proximity to the stadium for our function

Cons:

Rooms quite dated, suffering for the need of a lick of paint. First room we were offered was filthy, blood stains on the net curtains and grime in the bedside cabinet

2026-05-28 via Nuitee
W
Wayne couple au
5
2026-05-27 via Nuitee
A
Anna couple gb
9
Pros:

Lovely warm welcome when we arrived and lovely service throughout our stay, thankyou.

2026-05-27 via Nuitee
J
James solo_traveller gb
10
Pros:

Location across from stadium. Free upgrade to junior suite. Great price.

Cons:

NA

2026-05-26 via Nuitee
M
Melissa solo_traveller gb
10
Pros:

Everything

2026-05-26 via Nuitee
M
Mrs G solo_traveller gb
10
Superb Sandman
Pros:

Everything. Location, executive suite with open air balcony, super clean, massive bed, the comfiest ever, staff absolutely lovely, extra dog friendly. Fantastic thank you all

Cons:

Nothing

2026-05-26 via Nuitee
L
Lisa couple lu
7
Cons:

In our studio, there was no air con (room 614) and the glass bathroom door didn't work well, plus the sink tap needs fixing. In the kitchenette there was not enough cultlery. However, overall we like this hotel.

2026-05-26 via Nuitee
L
LEPEN couple gr
7
Pros:

Great location

Cons:

The room was a bit small

2026-05-26 via Nuitee