Sandman Signature Newcastle Hotel

Hotels
Sandman Hotel Group
8 (8494 reviews)
Gallowgate , Newcastle upon Tyne , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Maintenance issues
Overpriced for quality

Categories

Cleanliness
7
Some reviews mention uncleanliness and maintenance issues in rooms.
Service
9
Multiple reviews praise the friendly and helpful staff.
Location
9
Frequent mention of excellent location for city exploration and transport.
Room Quality
7.5
Some rooms were described as dated and in need of maintenance.
Amenities
8
General sentiment of decent amenities, though some issues noted.
Value for Money
7
Several reviews suggest high prices do not match room quality.
Food and Beverage
8
Mixed sentiment about breakfast quality and availability.
Overall Experience
8.5
Overall positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Luxurious Accommodation
The Sandman Signature Newcastle Hotel offers modern rooms with free Wi-Fi, large windows, and a flat-screen TV. Enjoy the convenience of a microwave, refrigerator, and tea/coffee facilities in each room, with apartment-style kitchen facilities available in all suites.

Dining Experience
Indulge in a traditional evening grill menu and light lunches at the onsite Shark Club Gastro bar. With a sports bar and 24-hour room service, guests can savor a range of snacks and beverages at their convenience.

Prime Location
Located next to St James’ Park and a short walk from Eldon Square Shopping Centre, this hotel is in the heart of Newcastle city centre. With parking nearby and Newcastle Rail Station just a 10-minute walk away, the Sandman Signature Hotel offers both convenience and luxury.

Book now to experience the perfect blend of comfort and style at Sandman Signature Newcastle Hotel.

Important information:

Guests can park at nearby QPark on Stowell Street (Postcode NE1 4YB), Reception will validate your ticket before you leave and this will be charged at £17 per 24 hours.

Please note that the credit card used for making the booking must be presented upon arrival for all advanced purchase bookings.

Please note that extra bed/cots are available upon request only and must be confirmed by the property prior to arrival. Please use the Special Request Box when booking to arrange this.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a £0.01 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for free when using an available extra bed.
    People 14 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 8494 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
P
Pisheen couple ae
10
2026-07-25 via Nuitee
S
Stephanie couple gb
10
2026-07-25 via Nuitee
C
Callum couple gb
10
2026-07-25 via Nuitee
J
John solo_traveller gb
9
2026-07-25 via Nuitee
M
Mark solo_traveller gb
10
2026-07-24 via Nuitee
J
Janneke solo_traveller nl
8
Fijn hotel Midden in de stad.
Pros:

Dicht bij shoppingmall en tegenover het voetbalstadium.
Goed uitvalbasis om de stad te verkennen en half uur naar de ferry

Cons:

Verkeers lawaai als je aan de voorkant verblijft maar voor ons niet erg hinderlijk, veel te zien.

2026-07-24 via Nuitee
P
Patsy solo_traveller gb
10
2026-07-24 via Nuitee
T
Thompson couple gb
10
2026-07-22 via Nuitee
D
Daniel solo_traveller gb
10
2026-07-21 via Nuitee
K
khaled solo_traveller kw
10
2026-07-21 via Nuitee
F
Franziska family_with_children de
8
Super Preis für ein gutes Zimmer.
Pros:

Schöne Empfangshalle, nettes Zimmer

Cons:

Könnte etwas sauberer sein.

2026-07-21 via Nuitee
E
Emily solo_traveller gb
8
Overall good stay good sleep and comfy, just frustrating with shampoo as couldnt wash hair
Pros:

Comfy bed and pillows
Good location metro and stadium
Fans in the room to make cooler and can open window for air

Cons:

Shampoo didn’t have anything in it and looked like someone had just watered down so not very useful
Glass screen for main overhead shower from ceiling a bit odd- bit like a wet room in a way because water would come out

2026-07-21 via Nuitee
S
Smith solo_traveller gb
8
2026-07-21 via Nuitee
J
joanne extended_group gb
10
2026-07-20 via Nuitee
S
Sara extended_group gb
5
Disappointing and over priced
Pros:

Nothing

Cons:

Location- noisy
2 very slow lifts
Not enough staff
Requests not actioned
Room not cleaned despite 2 night stay

2026-07-20 via Nuitee
A
Andrew couple gb
10
2026-07-20 via Nuitee
T
Thomas family_with_children gb
7
Lovely stay despite the shower issue
Pros:

Easy to get to and comfy bed

Cons:

Walls a little thin and could here rooms either side of
Me . Shower temperature not great and couldn’t
Alter height of shower head

2026-07-20 via Nuitee
A
Amy extended_group gb
10
2026-07-19 via Nuitee
L
Lindsey couple gb
8
Pros:

Excellent location with stadium view as advertised.

Cons:

Breakfast choice and quality a little disappointing but fresh bread excellent.

2026-07-19 via Nuitee
S
Stephanie couple gb
10
2026-07-19 via Nuitee