Toowoomba Central Plaza Apartment Hotel Official

Hotels
7.6 (889 reviews)
532 - 544 Ruthven st , Toowoomba , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.11
Multiple reviews mentioned unpleasant smells and unclean conditions.
Service
9.08
Staff was noted as very friendly and helpful.
Location
9.62
Location is consistently praised as excellent in multiple reviews.
Room Quality
6.57
Rooms were described as dated and requiring maintenance.
Amenities
7.6
Amenities were often mentioned as basic and in need of updating.
Value for Money
6.56
Many reviews expressed that the hotel was overpriced for the quality offered.
Food and Beverage
8.21
General acknowledgment of the availability of fresh milk and basic food options.
Overall Experience
7.08
General sentiment leans towards disappointment due to condition of facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:16

Property Description

Luxurious Accommodation

This 4-star hotel in Toowoomba offers a perfect blend of comfort and convenience. The Toowoomba Central Plaza Apartment Hotel provides spacious apartments and studios equipped with cable TV, fully-equipped kitchens, and cozy seating areas. Some rooms even feature a balcony for a stunning view.

Premium Amenities

Indulge in a range of top-notch amenities during your stay. From a rejuvenating spa and a refreshing swimming pool to a well-equipped fitness centre and free private parking, this hotel has everything to make your stay unforgettable.

Ideal Location

Conveniently situated opposite the Empire Theatre and in close proximity to the Grand Central Shopping Centre, restaurants, cafes, and parks, the Toowoomba Central Plaza Apartment Hotel offers the perfect base to explore the vibrant city.

Book now for an unforgettable stay at Toowoomba Central Plaza Apartment Hotel!

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TWB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 889 reviews
Cleanliness: 6.11
Service: 9.08
Location: 9.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 6.56
Food and Beverage: 8.21
Overall Experience: 7.08
P
PETER • couple • au
9
Pros:

Breakfast was good

2026-06-23 • via Nuitee
D
Diane • couple • au
5
Perfect location. Studio didn't suit our needs
Pros:

Location perfect

Cons:

Room dated, needs maintenance

2026-06-17 • via Nuitee
L
Letitia • solo_traveller • au
9
2026-06-10 • via Nuitee
A
Amy • solo_traveller • au
6
Old but convenient
Pros:

Convenient location with parking

Cons:

Very old and in need of a renovation. No dead locks on the doors

2026-06-08 • via Nuitee
K
Karen • solo_traveller • au
8
Excellent location
Pros:

Location mostly. Bed was comfy. Own kitchen.

Cons:

A bit tired. One bathroom for four people.

2026-06-07 • via Nuitee
P
Paul • couple • au
4
Handy location but the place needs updating and soon!
Pros:

Location.
Bed was comfortable, and the shower water pressure and temperature was excellent. Great when you need a nice hot shower after travelling.

Cons:

Tiled floors sticky if bare foot, probably mopped with dirty water.
All door handles need replacing due to rust.
Bathroom - lots of calcium build up, mould in shower recess grout, exhaust fan not working, toilet bowl water stained.
No hand towel rail in bathroom?
Thank goodness the bed was OK (although a bed head would be nice).
The carpet needs cleaning and the apartment had a very stale smell.

2026-06-07 • via Nuitee
M
MARK • family_with_children • au
3
Would not stay at this hotel again
Pros:

Location

Cons:

Very dated facility rusty door frames , rust falling off toilet roll holder.

2026-06-04 • via Nuitee
J
Jason • solo_traveller • au
7
2026-05-30 • via Nuitee
S
Sandra • solo_traveller • us
7
2026-05-29 • via Nuitee
G
Gen • solo_traveller • jp
7
2026-05-26 • via Nuitee
B
Brett • extended_group • au
10
2026-05-25 • via Nuitee
M
Munro • solo_traveller • au
7
Pros:

Location

Cons:

Noisy fridge.

2026-05-24 • via Nuitee
N
Nathan • couple • au
2
Disappointed
Pros:

Location

Cons:

No hot water
No pool
No breakfast
Absent or rude staff

2026-05-21 • via Nuitee
L
Loke-Sun Sidney (Sid) • solo_traveller • au
10
Enjoyable stay in a wonderful friendly town
Pros:

Location, spacious room, very clean. Comfortable bed. Kitchenette is useful.

Cons:

Nil

2026-05-19 • via Nuitee
G
Gordon • solo_traveller • au
4
Pros:

Location

Cons:

Room needs urgent up grade, furniture is very old and worn, one aircon for whole apartment, no place to put items in bathroom

2026-05-18 • via Nuitee
M
Mirko • solo_traveller • au
2
Badly
Pros:

Nothing

Cons:

It was dirty

2026-05-10 • via Nuitee
T
Tegan • couple • au
7
Comfortable and clean
Pros:

Close proximity to cafes and restaurants

Cons:

The street can get a little loud on a weekend night

2026-05-09 • via Nuitee
M
mccoombes • family_with_children • au
10
Excellent location.
Pros:

Location to Toowoomba City, shopping Centre, bus station, restaurants was within walking distance. I booked a 1 bedroom apartment and it was a bonus to have a full kitchen, washing machine and dryer and a bath! The room was perfect for what we needed for our stay and very quiet. Reception staff were friendly and helpful. I wouldn't stay anywhere else in Toowoomba on my next trip.

2026-05-06 • via Nuitee
T
Thelma • couple • au
6
2026-05-06 • via Nuitee
D
Damien • solo_traveller • au
9
2026-05-06 • via Nuitee