Timbers Lodge

Hotels
Independent
7.6 (156 reviews)
134 Wears Valley Road East, Pigeon Forge, Tennessee, 37863 , Pigeon Forge , US

Pets allowed

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
Outdoor pool - seasonal
Fence around pool
Elevator
Fireplace in lobby
Free breakfast
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.8
There were multiple mentions of mold and cleanliness issues.
Service
8.76
Many reviews praised the helpfulness of the staff.
Location
8.8
The hotel is conveniently located near many attractions.
Room Quality
7.26
Mixed reviews regarding room quality, some positively mentioned spaciousness.
Amenities
7.29
Some amenities were noted as lacking, such as breakfast quality.
Value for Money
7.25
Expectations were not fully met in terms of facilities for the price.
Food and Beverage
6.8
Limited breakfast options with some negative feedback.
Overall Experience
7.86
The overall sentiment indicates a fair experience but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:46

Property Description

Recreation and Amenities:
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM. Featured amenities include an elevator, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.

Room Features:
Make yourself at home in one of the 53 guestrooms featuring refrigerators and microwaves. 40-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Nearby Attractions:
The hotel is located in Pigeon Forge, within a 10-minute walk of Island at Pigeon Forge and Christmas Place. This hotel is also conveniently located near The Ripken Experience - Pigeon Forge and LeConte Center at Pigeon Forge.

To book your stay and enjoy these fantastic amenities, make Timbers Lodge your next lodging choice.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from noon to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 156 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 7.26
Amenities: 7.29
Value for Money: 7.25
Food and Beverage: 6.8
Overall Experience: 7.86
M
Michael solo_traveller us
8
Pros:

It was nice, but the floors weren't clean. As adults, we may have missed that, but our crawling 1yo was proof of the floors being dirty.

2026-07-25 via Nuitee
B
Bettina family_with_children us
10
2026-07-25 via Nuitee
C
Carie solo_traveller us
8
Would stay again
Pros:

The location, the value, the staff were all wonderful. The room was humongous.

Cons:

We had hoped their breakfast options were better. However, their breakfast was just as advertised.

Also, we noticed that some TLC was needed, but we actively saw the upkeep work being done.

2026-07-25 via Nuitee
A
Angie couple us
4
Crappy
Pros:

The location was great. Walking distance to lots of things

Cons:

The room was a dump! Low water pressure, the tub wouldn’t drain while taking a shower. The bed was horrible. The air conditioner kept cutting off. The key to the door kept uncoding and had to go to office to be able to access room entrance. The pool was cloudy and nasty looking. No battery in smoke detector. Toilet seat was broken. The shower curtain wouldn’t stay closed due to the rod holder not being placed correctly

2026-07-25 via Nuitee
J
Jerry family_with_children us
4
Just needed quick cheap spot lay head for night
Pros:

Close and cheap get what you pay for

Cons:

Dirty, older, rude desk guy at night.

2026-07-24 via Nuitee
S
Scott couple us
5
2026-07-23 via Nuitee
J
Joy couple us
6
2026-07-22 via Nuitee
M
matt family_with_children us
3
Great location, building was old and in need of repair.
Pros:

Location was great

Cons:

It was needing repair.

2026-07-22 via Nuitee
A
Anderson family_with_children us
8
Pros:

It was clean

Cons:

The staff clean up lady had a attitude also tv didn’t work had to bring a new tv

2026-07-21 via Nuitee
P
Penny couple us
3
2026-07-21 via Nuitee
C
Connie couple us
1
The owners would not give me my refund on my dogs. Place was nasty
Pros:

Nothing

Cons:

Nothing went well; it was a nasty place. It feels as if someone died in the room. The outside presents a stark contrast to the room's interior.

2026-07-21 via Nuitee
S
Sandra extended_group us
8
Plan to return
Pros:

- pet friendly - location

Cons:

Key not being accepted in the door. Several new keys still had issues

2026-07-21 via Nuitee
J
Jodi family_with_children us
3
Sucked
Pros:

Nothing

Cons:

Dirty smell in rooms, broken toilet, loud walkers up stairs,

2026-07-21 via Nuitee
S
Starr solo_traveller us
10
2026-07-20 via Nuitee
C
Charles solo_traveller us
9
Pros:

Rooms were spacious.
The hotel was located right in the middle of everything in pigeon forge, you were actually minutes from any attraction you wanted to visit.

Cons:

Minor issue with the front door not closing properly and the house cleaner didn't close it properly so we came back from Dollywood with our door ajar.

2026-07-19 via Nuitee
L
Lawson-Garland solo_traveller us
10
2026-07-17 via Nuitee
N
Nikki family_with_children us
6
Very close to everything great staff but needs a little updating if this place was updated it would be a top notch hotel
Pros:

Loved it was close to everything

Cons:

It needs some updating and better cleaning

2026-07-17 via Nuitee
C
curtis couple us
2
Waist of three days of vacation watching cable tv
Pros:

Frond desk lady was super helpful and friendly

Cons:

Misleading pet policy. Emotional support gets no discount. Pet fee is crazy and oh by the way you cannot step out of the room without taking your pet with you. Breakfast was pretty unremarkable as well. I know some folks don’t have there pets trained but those of us that do should not have to pay for it
Not pet friendly

2026-07-16 via Nuitee
S
Susie solo_traveller us
8
2026-07-16 via Nuitee
R
Reid solo_traveller us
8
2026-07-16 via Nuitee