Timbers Lodge

Hotels
7.6 (2844 reviews)
134 East Wears Valley Road , Pigeon Forge , US
+1 865-428-5216

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.8
There were multiple mentions of mold and cleanliness issues.
Service
8.76
Many reviews praised the helpfulness of the staff.
Location
8.8
The hotel is conveniently located near many attractions.
Room Quality
7.26
Mixed reviews regarding room quality, some positively mentioned spaciousness.
Amenities
7.29
Some amenities were noted as lacking, such as breakfast quality.
Value for Money
7.25
Expectations were not fully met in terms of facilities for the price.
Food and Beverage
6.8
Limited breakfast options with some negative feedback.
Overall Experience
7.86
The overall sentiment indicates a fair experience but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:46

Property Description

Rustic Charm and Modern Comforts

Convenient Amenities: Start your day with our complimentary breakfast and stay connected with free in-room WiFi. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities in every room.

Cozy Atmosphere: Embrace the rustic charm of our hardwood walls and unwind at the work desk in our thoughtfully designed rooms. Relax in our lobby and breakfast area, complete with a cozy fireplace and ample seating.

Ideal Location: Explore the nearby attractions such as The Track Family Recreation Center and downtown Gatlinburg just a short drive away. Book your stay at Timbers Lodge - Pigeon Forge for a memorable experience.

Important information:

Please note that the property cannot accommodate parking for over-sized vehicles, trailers, boats and RVs, also no bus or golf cart parking. Please contact the property for additional information.

When traveling with pets, please note that this property only accepts dogs. A maximum of 2 dogs per room is allowed. There is a nonrefundable pet fee of USD 25 per dog per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.6
Based on 2844 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 7.26
Amenities: 7.29
Value for Money: 7.25
Food and Beverage: 6.8
Overall Experience: 7.86
I
Inman • extended_group • us
10
2026-09-18 • via Nuitee
M
Melissa Pelfrey • solo_traveller • us
2
Pros:

Location of hotel was close to attractions. The room location at the hotel was good...last room on the first floor.

Cons:

There was light that shined through the door, not through a window on the door, but the actual door. Mold and bugs on the walls. Toilet paper did not have a roll It was stuck onto the wall attachment for the roller. There was dirt around the drain in the bathtub. The water did not get hit, Luke warm at best.

2026-09-16 • via Nuitee
J
Justin • family_with_children • us
1
2026-09-13 • via Nuitee
M
Mildred • solo_traveller • us
10
2026-09-12 • via Nuitee
J
JudyGordon • solo_traveller • us
1
Roaches and refund refusal
Pros:

Location

Cons:

The room had roaches, there was trash behind the night stand. I asked for a refund and was refused. An email was sent that they only found 1 and was wood roaches so everything was okay. We killed 6 prior to going back to front desk. Our stay costed me double for I had to find another hotel and was out of my 2 nights there since I booked with booking.com. I would never recommend this place to anyone.. The male attendant stayed on his cell phone with his girlfriend/wife? The entire time while I was trying to get my money back. It was a true nightmare.

2026-09-12 • via Nuitee
P
Poole • solo_traveller • us
8
Will Be Back Again Some Day For another Stay.
Pros:

Bed Was Nice & Room Was Clean, Enjoyed My Stay Agan.

2026-09-11 • via Nuitee
K
Kathy • family_with_children • us
10
2026-09-07 • via Nuitee
S
Stacey • family_with_children • us
8
Great stay, great location
Pros:

The room was spacious and the beds were very comfortable. The location has always been great.

Cons:

Our room when we first checked in was so hot that it would've made Satan sweat. There was no air conditioner turned on prior to us checking in and we sweated like whores in church. The pillows were horrible also. Light upstairs was difficult to get to turn on.

2026-09-07 • via Nuitee
P
Perry • extended_group • us
10
Awesome place to say
Pros:

Always ready, clean and comfortable and close to the activity

Cons:

Clean and professional

2026-09-04 • via Nuitee
S
susan • family_with_children • us
7
2026-09-03 • via Nuitee
B
Breeden • couple • us
7
2026-08-31 • via Nuitee
J
Jamie • solo_traveller • us
10
Pros:

Love the old log cabin feel , good location, good value

Cons:

No complaints

2026-08-31 • via Nuitee
K
Kimberly • couple • us
7
2026-08-30 • via Nuitee
L
Leeth • extended_group • us
10
2026-08-30 • via Nuitee
D
debbie • family_with_children • us
10
2026-08-28 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Excellent location and Clean and Comfortable

2026-08-25 • via Nuitee
J
John • extended_group • us
9
2026-08-25 • via Nuitee
S
susan • family_with_children • us
6
We have stayed here multiple times and is in a great location
Pros:

Location

Cons:

Needs a better breakfast and blankets also new mattresses for sofa couch

2026-08-24 • via Nuitee
M
Mark • couple • us
5
Stay was okay
Pros:

Door Key took 20 to 30 try’s to unlock the door.
2 Light fixtures not working.

Cons:

Location

2026-08-22 • via Nuitee
S
stacey • solo_traveller • us
10
Pros:

Great location

2026-08-22 • via Nuitee