Ohtels La Hacienda

Hotels
Ohtels
8 (1155 reviews)
Plaça De La Unió Europea, 1 , La Pineda , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly
Good location near attractions
Cons:
Food quality issues
Staff service concerns

Categories

Cleanliness
7.21
Some guests mentioned cleanliness as satisfactory, but overall impressions were not up to standard.
Service
8.68
Some staff were noted as rude, but other experiences highlighted attentive service, especially at reception.
Location
8.72
The hotel is well-located near the beach and Port Aventura, which is beneficial for family activities.
Room Quality
8.17
Rooms were generally comfortable and well-equipped, meeting expectations.
Amenities
8.7
Facilities like the pools and children's entertainment were highly praised.
Value for Money
7.66
Given the quality issues, some found the price not justified.
Food and Beverage
6.71
Many reviews criticized the food quality and variety, particularly in the buffet.
Overall Experience
8.18
Mixed experiences; however, several positive aspects contributed to a decent overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:28

Property Description

Luxurious Accommodation - Gran Hotel La Hacienda offers modern air-conditioned rooms with private balconies and upscale amenities, providing a comfortable and stylish stay for guests.

Recreational Facilities - Guests can enjoy a range of recreational activities including access to an outdoor pool, tennis and paddle courts, a football pitch, and proximity to Aquopolis Water Park and Port Aventura Theme Park.

Relaxation and Dining - Unwind at the hotel's spa with a sauna, Turkish bath, hot tub, and various treatments available. Indulge in delicious Spanish cuisine at the buffet restaurant or enjoy a drink at the café-bar, ensuring a delightful culinary experience.

Experience the ultimate blend of luxury, recreation, and relaxation at Gran Hotel La Hacienda. Book your stay now for an unforgettable getaway.

Important information:

This 2026 season, the rooms are completely renovated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1155 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 8.18
J
Joseph family_with_children ca
7
Pros:

Food variety and quality was great. Rooms are updated, clean, and comfortable. Everything functional (A/C, refrigerator, card access). Facilities are nice.

Cons:

Music in the pool area only cycles between a few songs all day long; should have more variety. Also, would be better to include some Spanish music as that was notably absent. The lineups at the bars were a bit long at times. There is self-serve still water which is great, but more self-serve options would reduce lineups (add self-serve sparkling water and fountain drinks). After evening shows end, there should be music and option for dancing which is the typical format at Caribbean resorts and is better.

2026-07-25 via Nuitee
N
NICOLE solo_traveller fr
9
Pros:

Hôtel agréable à 10 minute à pied de la mer et 10 minutes en taxi du parc FERRARI LAND.
Animation, toboggans.
Hôtel familial
Personnel agréable
Grande chambre

Cons:

1 seule piscine , petite pour le nombre important de clients.

2026-07-18 via Nuitee
V
Vasluianu solo_traveller es
10
2026-07-16 via Nuitee
M
maciej solo_traveller pl
10
2026-07-13 via Nuitee
G
Gemmareina solo_traveller es
8
Pros:

La comida y el Todo incluido

Cons:

Que no tuviera escaleras o rampa para entrar y salir de la piscina.

2026-07-12 via Nuitee
S
Sara solo_traveller it
10
Pros:

Il cibo, lo staff, le camere pulite e grandi, la piscina .

Cons:

Che non parla nessuno italiano neanche un pochino

2026-07-12 via Nuitee
R
Rebeca solo_traveller es
10
2026-07-11 via Nuitee
X
Xavier solo_traveller es
9
Pros:

El trato con el personal de 10.
Habitaciones super limpias.
Servicio de limpieza impecable.

Cons:

La piscina, necesita más tratado de limpieza en su interior y de toda la instalación que le envuelve.

2026-07-11 via Nuitee
G
garyww2016 Family Glasgow, Scotland
8
Good with issues
Pros:

Just returned from 10 days at this hotel.
I booked 3 rooms through Jet 2 and had a great flight and arrived at hotel 1 in the afternoon. Was informed only 1 room ready and to come to back at 2 for the others . Went back at 2 to be informed only 1 other room ready so had to go back at 3.30 for the other . Rooms were nice and clean , nice food and drinks with branded bottles . I was all inclusive which was great for kids .staff were great and pool bar staff amazing . The pool does not open till 10 which was not great and had to stand behind a rope until pool opened for sunbeds on one occasion I was up early so I waited for a bed in the line behind the rope , when it opened I put my towel on the first bed then a woman actually threw towels on top of mine then lay On top of the sun beds laughing , some days all beds were taken by 10.10 . Kids entertainment was ok but adult entertainment was very poor . This hotel has loads of positives but 10 am opening for the pool is far to late plz plz look at this .

2026-07-10 via Tripadvisor
G
Garcia Ramos solo_traveller es
8
Pros:

Los toboganes de la piscina y el buffet

Cons:

Los espectáculos nocturnos bajo nivel

2026-07-10 via Nuitee
L
Luis solo_traveller es
10
Pros:

Muy bueno todo amabilidad del personal con los niños y mayores un Díez

2026-07-09 via Nuitee
B
Beatriz solo_traveller es
10
2026-07-08 via Nuitee
E
Edgar solo_traveller pt
8
Pros:

Camas e almofadas muito confortáveis.
Zona de piscina muito boa. Escorregas incluídos. Temperatura da água da piscina excelente.
Comida boa, com variedade principalmente ao jantar. Água as refeições incluída e sumo de laranja natural ao pequeno almoço.

Cons:

Fruta nas refeições podia ser mais variada, bem como opções de peixe.
Animação noturna muito direcionada para público infantil.

2026-07-08 via Nuitee
S
Sonia solo_traveller es
8
Pros:

Me gusto la habitación, la limpieza y el personal, muy amable sobretodo el del buffet.

Cons:

El propio buffet, había poca variedad

2026-07-08 via Nuitee
M
Miriam solo_traveller es
8
2026-07-07 via Nuitee
C
Connector42759859018 Family
4
Not good if you are from uk and don’t talk the lingo
Pros:

Well we had 10 long days/nights and just back, I can say the hotel and room is very clean however that’s the only positive for us as a family of 3, the all inclusive was dreadful food was like a school dinner room and mostly cold , staff are very ignorant unless you are Spanish nationals and the night time entertainment was as bad as I have ever witnessed kids disco for an hour then some crap for another hour defo side swipe if it came up again honestly so disappointed as it cost a fortune.

2026-07-06 via Tripadvisor
A
A1435XDgemmar Family
8
5/5 definitely recommend
Pros:

Absolutely fabulous time! food is incredible with great variety. All staff are nothing but helpful and friendly. There’s a major rush for sunbeds but you can usually find one or 2 and the lifeguards are always willing to help find some it’s just a shame people save them for hours and don’t return. I went with my disabled child and was really worried but it all went very smoothly and we all had a fantastic time, the only thing I could say bad is a child had an accident at the side of the pool and although it was dealt with it was left unattended for a few minutes and someone could have stepped in it or fell in it and a random man found a sign to cover it with

2026-07-06 via Tripadvisor
F
Fernández solo_traveller es
10
Pros:

Todo

Cons:

Me gustó todo

2026-07-06 via Nuitee
M
Maria solo_traveller es
9
Pros:

La piscina y buffet

2026-07-05 via Nuitee
A
A545NCantonyd Family Kilmarnock, East Ayrshire, Ayrshire, Scotland
8
Family holiday
Pros:

Great stay at la hacienda .
Just home from an 11 night stay.
Buffet food was nice. No one went hungry.
Very clean and tidy cleaners done a great job.
Nothing was an issue to the hotel staff , especially the reception.
Entertainment was top class.
You dont need to go far from hotel or La Pineda itself everything within 15 to 20 minute walk. Including a water park.

2026-07-04 via Tripadvisor