Gran Hotel de Querétaro

Hotels
8.7 (363 reviews)
Calle Benito Juárez Sur Calle Benito Juárez Sur #5 , Querétaro , mx
+52 442 251 8050

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Noise from exterior
Dirty carpets
Need for facility refreshment

Categories

Cleanliness
8.4
Some reviews mention dirty carpets and an overall need for refreshment.
Service
9.06
Numerous reviews highlight the attentive and friendly staff.
Location
9.1
Consistently praised as excellent and convenient for visitors.
Room Quality
8.55
Rooms are generally comfortable, though some mention older facilities.
Amenities
8.58
Standard amenities for this tier, with a mention of older infrastructure.
Value for Money
8.54
Value noted for the location and service provided.
Food and Beverage
8.59
Food quality praised, particularly breakfast and bar services.
Overall Experience
8.76
Overall positive experiences, but noise issues noted in some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:00

Property Description

Historic Monuments Zone Location
Experience the charm of Querétaro at Gran Hotel de Querétaro, conveniently situated near key landmarks and attractions such as the Queretaro Congress Centre and San Francisco Temple.

Luxurious Amenities
Indulge in a 5-star experience with our concierge service, tour desk, 24-hour front desk, and free WiFi throughout the property. Relax in well-appointed rooms with flat-screen TVs, air conditioning, and some with balconies for a breathtaking view.

Convenience and Comfort
Whether you're here for business or leisure, enjoy the convenience of airport transfers, a business centre, and safety deposit boxes in all units. With Autonome University and Corregidora Stadium nearby, your stay at Gran Hotel de Querétaro will be memorable.

Book now for an unforgettable stay at Gran Hotel de Querétaro!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Location

Guest Reviews

8.7
Based on 363 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
M
Marjorie • couple • us
8
It was relaxing and a fun stay!
Pros:

The spacious rooms and the location

Cons:

Bathrooms smell terrible and I hate carpets on the floors of the rooms, just collects too much dust!

2026-08-08 • via Nuitee
M
Martha • couple • us
10
2026-08-08 • via Nuitee
V
von Carlsburg • family_with_children • de
10
Maravillosa
Pros:

El personal era muy amable. Todo muy limpio y hubo mucho espacio en la habitación. Nos pusieron una cuna para la niña gratis y ponen agua y café cada día.
Hay un ventilador y aire acondicionado.

2026-08-05 • via Nuitee
J
Jean-Yves • solo_traveller • au
10
2026-08-03 • via Nuitee
A
Alfredo Martin • solo_traveller • mx
8
Pros:

La atención del personal

Cons:

El aire acondicionado hacía mucho ruido y no nos dejó descansar muy bien.

2026-07-21 • via Nuitee
P
Polly Kelly • solo_traveller • br
10
Pros:

Muy hermoso! Ha sido una experiencia muchíssimo agradable!

2026-07-19 • via Nuitee
I
IOHANDOMINUS • solo_traveller • br
10
2026-07-19 • via Nuitee
O
Oscar Ulises • solo_traveller • mx
10
Pros:

tiene excelente ubicacion, el personal muy amable y atento en todo momento. excelente comida en el restaunte.

Cons:

no hubo nada incomodo.

2026-07-19 • via Nuitee
M
Marco Antonio • extended_group • mx
9
Todo bien
2026-07-07 • via Nuitee
D
Dolors • solo_traveller • es
7
2026-06-27 • via Nuitee
L
Lilia • solo_traveller • mx
10
2026-06-10 • via Nuitee
J
Javier • solo_traveller • us
10
2026-06-08 • via Nuitee
E
Elizabeth • family_with_children • us
10
Loved the city ! This is in the heart of it . Staff was amazing
Pros:

Location and views.

Cons:

No exercise room

2026-06-04 • via Nuitee
A
Ahyoka -Rourk • solo_traveller • us
10
Pros:

Right in the center of downtown

Cons:

Quests with their virtual reality games kept invading my privacy and they were disgusting.

2026-05-16 • via Nuitee
J
Jazmin • solo_traveller • mx
9
Pros:

Ubicación

2026-05-07 • via Nuitee
A
Agustín • family_with_children • mx
10
Solo aire acondicionado
Pros:

La ubicación y el servicio prestado para el check-in

Cons:

La unica forma de ventilar es el aire acondicionado; no había ventanas en el cuarto

2026-05-04 • via Nuitee
T
Toni • solo_traveller • es
7
2026-04-20 • via Nuitee
D
DOOHO • solo_traveller • kr
6
2026-04-14 • via Nuitee
P
Pierre • solo_traveller • fr
8
Pros:

Hôtel très central, idéalement situé. Chambre très grande avec vue sur la place et l'Eglise San Francisco. Lit très confortable. Bouteilles d'eau à disposition et renouvelées chaque jour.

Cons:

Il nous paraît nécessaire de changer la moquette dans la chambre car bien usée. Les manettes pour les stores sont hors d'usage.

2026-04-13 • via Nuitee
F
Francisco • family_with_children • mx
10
Comfortable stay in an excellent location
Pros:

Excellent location and good service

Cons:

Just a few details with the room, maybe needs some updating and a bigger television

2026-04-09 • via Nuitee