HARRIS Hotel Batam Center

Hotels
8.6 (1534 reviews)
Jl. Engku Putri , Batam Center , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Air conditioning not effective

Categories

Cleanliness
8.18
Some complaints about the presence of carpet causing discomfort with breathing.
Service
9.15
Staff were friendly and supportive, contributing positively to the overall experience.
Location
9.19
Conveniently located near ferry terminals and shopping areas.
Room Quality
8.64
Spacious rooms but some issues with air conditioning and outdated furnishings.
Amenities
8.17
Basic amenities with some issues such as lack of breakfast.
Value for Money
9.13
Good value for the room price considering location and service.
Food and Beverage
7.68
Breakfast quality varied, with some dietary concerns unaddressed.
Overall Experience
8.65
A satisfactory experience overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Convenient Location
Harris Hotel Batam Center is just a short drive from Hang Nadim Airport, making it a convenient choice for travelers. Situated near Mega Mall Batam Centre and International Ferry Terminal Batam Centre, exploring the area is easy and accessible.

Modern Amenities
The hotel offers modern rooms equipped with a flat-screen TV, safety deposit box, and tea/coffee-making facilities. Guests can also enjoy the fitness centre, outdoor pool, and on-site restaurant serving a variety of cuisines.

Relaxation and Services
Indulge in a relaxing massage, shop at the souvenir store, or utilize the fax and photocopying services at the business centre. Harris Hotel Batam Center ensures a comfortable stay with its range of amenities and services.

Book your stay at Harris Hotel Batam Center now for a memorable experience!

Important information:

There might be loud noises from time to time during certain hours in the daytime, due to this construction. The property deeply apologizes for all the inconveniences the construction may cause you in advance. The hotel staff will do everything to make your stay as joyful and pleasant as possible.

Breakfast information: Breakfast for children age 7-11 years old will be subject to an additional charge of 50% the breakfast price. Children age 12 years or older will be consider adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1534 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 8.65
J
Jenelyn • family_with_children • ph
10
2026-05-22 • via Nuitee
P
Prema • family_with_children • sg
8
Pros:

City center

Cons:

Pool is not great for privacy

2026-05-21 • via Nuitee
R
Rohana • family_with_children • sg
8
Nil
Pros:

Nil

Cons:

Nil

2026-05-19 • via Nuitee
A
Artini • extended_group • my
10
Pros:

I loved everything about this hotel, starting from the hospitality of the hotel staffs. They quickly assisted us with early check in since our friend had medical emergency. And they also gave us connecting room with my other friends. The room is needless to say, it was top notch clean, bed was so comfy. Just everything you need for a trip.

2026-05-19 • via Nuitee
J
Jae • solo_traveller • sg
9
Value for money
Pros:

Its just beside Batam Ctr and near a mall. Plus they give shuttle service to another mall nearby.

Cons:

Na

2026-05-19 • via Nuitee
Z
Zalisaurus • family_with_children • sg
8
Good for no frills stay and value for money
Pros:

Convenient location, good customer service, interesting breakfast selection

Cons:

The shower head and furniture (bathroom door, closet) are old and in need of repair.

2026-05-18 • via Nuitee
Z
Z1030YDclaudial • Couples
10
Wonderful Stay
Pros:

Thank you for the wonderful effort in making my husband’s birthday celebration so special. We truly enjoyed our 2 nights stay here. The service, hospitality and thoughtful arrangements made our experience memorable and enjoyable.

2026-05-16 • via Tripadvisor
A
abdulmuhaiminr • Couples
10
Very friendly and supportive staffs
Pros:

Safi and Trestha help us a lot by giving us early check in at the hotel. I am really happy with the service. Sure will come again!

2026-05-16 • via Tripadvisor
6
676ameerahh • Couples
8
Healing Harris
Pros:

Location just nice near the harbour
Atmosphere warm and friendly
Rooma ara cozy and clean
Price are affordable for the location

2026-05-15 • via Tripadvisor
C
Coastal813818 • Business
10
Good experience so far.
Pros:

Thanks with harm kindness for mrs. Trestha and Syafhi.

2026-05-15 • via Tripadvisor
O
Osm • extended_group • sg
8
I had to pay extra Rp450,000 to my overstay, which i totally forgotten abt, i hd 2-hr massage.
Pros:

I love the morning vibes of music, the dance exercises w the macot.

Cons:

I cannot bring the food up to my room, i had sudden stomach ache while having breakfast .

2026-05-15 • via Nuitee
F
Felicia • extended_group • sg
8
Pros:

Right beside Batam ferry terminal

2026-05-13 • via Nuitee
1
150jehanr • Family • Batangas City, Batangas Province, Calabarzon Region, Luzon
10
Overall Experience
Pros:

I recently stayed at the hotel and had a very pleasant experience overall. The room was clean, comfortable, and well-maintained, with friendly staff who were always willing to help. The location was convenient for getting around the city, and the breakfast offered a good variety of options each morning. Stable wifi connection with no lag even during peak hours. I would definitely consider staying here again and would recommend it to others looking for a comfortable and enjoyable stay. I commend Thresta for an excellent service and welcome.

2026-05-12 • via Tripadvisor
N
nurdiyanahj2026 • Family
8
nice
Pros:

good and clean room, thanks so much

2026-05-10 • via Tripadvisor
J
jerrywijaya24 • Solo travel • Batam, Riau Archipelago, Riau Islands Province
10
Cozy
Pros:

Good customer service, strategic location.

Great location for meetings. The hotel is within walking distance of the business district. Rooms were modern and the Wi-Fi was fast, which I needed. However, the breakfast area was quite crowded and loud in the morning. Good overall experience for business travelers.

2026-05-10 • via Tripadvisor
W
wongx297 • Couples
10
Good
Pros:

Very fast check in and friendly stuff Trestha.

2026-05-10 • via Tripadvisor
W
Wander58609203914 • Business
10
Good
Pros:

Good service from trestha, always get timely response from her

2026-05-09 • via Tripadvisor
S
Stella • solo_traveller • sg
7
Wonderful staff and location
Pros:

Staff at reception were amazing. Apart from one lady who delivered the luggage but forgot we asked for cups.

Cons:

Towels and toilets slightly old

2026-05-09 • via Nuitee
9
91cikm • Couples
10
Harris Hotel Batam Centre
Pros:

Easy to go, just besides the ferry terminal. Clean and neat room. Affordable price. The breakfast is good. Wide variety of foods and drinks, Indonesian, western, Chinese.

2026-05-07 • via Tripadvisor
N
NorthStar57284138139 • Business • Indonesia
10
Good
Pros:

Good experienced staying here. Thanks Wildan, atika dan tresta for the assist.

2026-05-07 • via Tripadvisor