Hotel Aristella Swissflair

Hotels
9.6 (547 reviews)
Steinmattweg 7 , Zermatt , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Delicious food
Cons:
Inconsistent service quality

Categories

Cleanliness
8.75
Room was very clean and spotless.
Service
9.71
Staff was very friendly, with some reviews highlighting poor service.
Location
10
Conveniently located in Zermatt with short walking distance to everything.
Room Quality
9.7
Rooms were spacious and appeared freshly renovated.
Amenities
9.73
Great amenities with a wonderful restaurant experience.
Value for Money
9.19
Reasonable price for the quality of stay.
Food and Beverage
9.74
Breakfast was delicious and the restaurant food was exceptional.
Overall Experience
10
Overall wonderful stay despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:59

Property Description

Stylish 4-Star Hotel in Central Zermatt

Modern Rooms with Stunning Views
Experience the charm of modern rooms at Hotel Aristella Swissflair, offering Matterhorn views and equipped with flat-screen TVs, tea/coffee makers, and luxurious bathrobes.

Relaxing Spa and Gourmet Dining
Indulge in relaxation at the hotel's spa area with a hot tub, steam bath, and sauna. Treat yourself to traditional Swiss cuisine at the on-site restaurant, complemented by fine wines and impeccable service.

Convenient Ski Facilities and Cable Car Access
Benefit from ski storage, boot dryers, and easy access to Sunnegga and Klein Matterhorn Cable Cars. With a ski bus stop nearby and ski rental opposite the hotel, enjoy a seamless skiing experience.

Book your stay at Aristella Swissflair Hotel for an unforgettable Zermatt getaway!

Important information:

Please note that Zermatt is a car-free resort. Guests can drive as far as Täsch and continue by train.

When booking a nonrefundable rate, guests will receive an email with a payment link to proceed with the payment of the total amount of the booking within 48 hours.

Please note that pets can be accommodated at a surcharge and this has to be confirmed with the property in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZHR

Location

Guest Reviews

9.6
Based on 547 reviews
Cleanliness: 8.75
Service: 9.71
Location: 10
Room Quality: 9.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 9.74
Overall Experience: 10
D
Daniel • solo_traveller • ch
10
Pros:

Wunderbar sehr schön, im Zentrum Zermatt zum Einkaufmöglichkeit und Restaurant und angenehm spazieren.

2026-10-11 • via Nuitee
樊小花 • solo_traveller • tw
10
Pros:

飯店人員都非常友善
住宿環境很乾淨
早餐好吃

2026-10-09 • via Nuitee
V
Vivi • couple • ee
10
2026-09-19 • via Nuitee
B
Bernard • couple • ch
10
Très bien
Pros:

Accueil excellent

2026-09-09 • via Nuitee
R
Rita • couple • ch
9
Pros:

La situation, le personnel chaleureux et polyglotte, le petit-déjeuner copieux, l'ambiance feutrée.

Cons:

---

2026-09-07 • via Nuitee
A
Andreas • couple • ch
9
2026-09-06 • via Nuitee
C
Charlie • solo_traveller • co
10
Pros:

Excelente servicio

Estaba lloviendo y nos dejaron entrar antes del check in

Nos dieron chocolates al salir

Cons:

Omitido

2026-09-01 • via Nuitee
E
Eliran • solo_traveller • il
10
great hotel
Pros:

Kind and nice staff, great spa facilities.

2026-09-01 • via Nuitee
D
Douglas • solo_traveller • au
10
Staff are all friendly, genuine and efficient. They take pride in their area and a very good source of advice
Pros:

Lovely hotel and rooms. Very nice, healthy breakfast. Attached restaurant is superb. Best thing is all the staff

Cons:

Not one thing

2026-08-30 • via Nuitee
A
Andrea • solo_traveller • ch
9
Pros:

Sehr freundliches Personal,
gute Lage des Hotels,
Sehr feines Frühstück
Es waren wunderschöne Ferien.

2026-08-24 • via Nuitee
P
pascal • extended_group • ch
8
2026-08-24 • via Nuitee
A
Alejandra • solo_traveller • co
7
2026-08-17 • via Nuitee
E
Elodie • extended_group • ch
8
2026-08-16 • via Nuitee
C
Christophe • family_with_children • ch
9
J’y retournerai malgré le petit déjeuner.
Pros:

La situation, l’amabilité du personnel, la propreté

Cons:

Le petit déjeuner un peu simple, mais quand même bon.

2026-08-16 • via Nuitee
F
Fausto • solo_traveller • ch
10
2026-08-14 • via Nuitee
W
Walter • solo_traveller • ch
9
Meine Erwartungen wurde erfüllt.
Pros:

Frühstücks-Angebot ist sehr gut und die Lage ebenfalls.

Cons:

Die Food & Beverage Preise im Hotel sind relativ hoch (Bar / Restaurant).

2026-08-10 • via Nuitee
B
Bischofberger • solo_traveller • ch
9
2026-07-23 • via Nuitee
K
Katrina • couple • au
10
2026-07-21 • via Nuitee
M
Markus • family_with_children • ch
9
Drei wundervolle Tage
Pros:

Zimmer sauber, Frühstück alles vorhanden, freundliches Personal inklusiv Chef🙂

2026-07-19 • via Nuitee
M
Marianne • couple • ch
10
2026-07-19 • via Nuitee