Hotel Aristella Swissflair

Hotels
9.6 (542 reviews)
Steinmattweg 7 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Delicious food
Cons:
Inconsistent service quality

Categories

Cleanliness
8.75
Room was very clean and spotless.
Service
9.71
Staff was very friendly, with some reviews highlighting poor service.
Location
10
Conveniently located in Zermatt with short walking distance to everything.
Room Quality
9.7
Rooms were spacious and appeared freshly renovated.
Amenities
9.73
Great amenities with a wonderful restaurant experience.
Value for Money
9.19
Reasonable price for the quality of stay.
Food and Beverage
9.74
Breakfast was delicious and the restaurant food was exceptional.
Overall Experience
10
Overall wonderful stay despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:59

Property Description

Stylish 4-Star Hotel in Central Zermatt

Modern Rooms with Stunning Views
Experience the charm of modern rooms at Hotel Aristella Swissflair, offering Matterhorn views and equipped with flat-screen TVs, tea/coffee makers, and luxurious bathrobes.

Relaxing Spa and Gourmet Dining
Indulge in relaxation at the hotel's spa area with a hot tub, steam bath, and sauna. Treat yourself to traditional Swiss cuisine at the on-site restaurant, complemented by fine wines and impeccable service.

Convenient Ski Facilities and Cable Car Access
Benefit from ski storage, boot dryers, and easy access to Sunnegga and Klein Matterhorn Cable Cars. With a ski bus stop nearby and ski rental opposite the hotel, enjoy a seamless skiing experience.

Book your stay at Aristella Swissflair Hotel for an unforgettable Zermatt getaway!

Important information:

Please note that Zermatt is a car-free resort. Guests can drive as far as Täsch and continue by train.

When booking a nonrefundable rate, guests will receive an email with a payment link to proceed with the payment of the total amount of the booking within 48 hours.

Please note that pets can be accommodated at a surcharge and this has to be confirmed with the property in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZHR

Location

Guest Reviews

9.6
Based on 542 reviews
Cleanliness: 8.75
Service: 9.71
Location: 10
Room Quality: 9.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 9.74
Overall Experience: 10
F
Fausto • solo_traveller • ch
10
2026-08-14 • via Nuitee
W
Walter • solo_traveller • ch
9
Meine Erwartungen wurde erfüllt.
Pros:

Frühstücks-Angebot ist sehr gut und die Lage ebenfalls.

Cons:

Die Food & Beverage Preise im Hotel sind relativ hoch (Bar / Restaurant).

2026-08-10 • via Nuitee
B
Bischofberger • solo_traveller • ch
9
2026-07-23 • via Nuitee
K
Katrina • couple • au
10
2026-07-21 • via Nuitee
M
Markus • family_with_children • ch
9
Drei wundervolle Tage
Pros:

Zimmer sauber, Frühstück alles vorhanden, freundliches Personal inklusiv Chef🙂

2026-07-19 • via Nuitee
M
Marianne • couple • ch
10
2026-07-19 • via Nuitee
D
Diven • extended_group • us
10
Incredible
Pros:

Amazing hotel, the entire staff was friendly and accommodating. A beautiful location and our room had amazing views of the mountains. The room was extremely clean and well kept. One of our favorite stays in Europe.

2026-07-18 • via Nuitee
F
Franz • couple • it
9
2026-07-10 • via Nuitee
E
Edgar • solo_traveller • ch
8
Es war ein sehr gelungener Aufenthalt in Zermazz
2026-07-08 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-07-05 • via Nuitee
R
Rajesh • extended_group • ae
8
2026-06-25 • via Nuitee
P
Peter • solo_traveller • at
8
2026-06-23 • via Nuitee
U
Urs P. • extended_group • ch
9
Zentral und guter Service
Pros:

Zentral Lage, freundliches Personal, Panorama Zimmer ist sehr gross. Wellness klein aber fein.
Frühstück sehr fein, Kaffee top.
Super Blick aufs Matterhorn vom Balkon.

2026-06-21 • via Nuitee
A
Alexandra • solo_traveller • ch
9
Pros:

Es war alles sehr sehr schön

2026-06-19 • via Nuitee
E
Erin • extended_group • us
10
Very enjoyable stay at this lovely modern hotel.
Pros:

Esther at the front desk was so friendly and accommodating! Loved the look of the hotel inside and out. Great location and enjoyed the view of the Matterhorn from the hotel. Breakfast was great!

2026-06-13 • via Nuitee
S
Sakai • extended_group • ch
10
Satisfaction!
Pros:

The breakfast, the restaurant, the staff's service—everything was fantastic.The soup at the restaurant was especially delicious.

Cons:

Nothing in particular.

2026-06-08 • via Nuitee
H
Hasanur • family_with_children • us
6
Pros:

Breakfast was good and also the seating arrangement.

Cons:

The pillows were almost flat and room space is really tight.

2026-06-07 • via Nuitee
I
Inas • solo_traveller • ae
10
Unforgettable stay
Pros:

Everything & everyone exceeds my expectations

Cons:

Nothing

2026-06-05 • via Nuitee
K
Kanako • couple • jp
10
また泊まりたいと思わせるホテルでした
Pros:

すごく居心地が良かったです
宿泊前と宿泊中にメールが来るのでそちらを済ましておけばチェックイン、チェックアウトともに簡単です

Hotel Infoも説明と一緒に紙をくれるので、英語があまり得意でない私でも困ることはひとつもなかったです
ジャグジーも自由に使えたので利用させていただきました

Cons:

欲を言えばジャグジー後の水着を乾かす方法があるといいなと思います

2026-06-04 • via Nuitee
M
Maria Luisa • couple • es
10
Lindo hotel pequeño pero con todas las comodidades y servicios para tener una estancia excelente
Pros:

El personal súper atento y amable, el desayuno maravilloso, todo fresco y productos locales para probar y el spa con unas instalaciones excelentes

Cons:

Solo la almohada no era muy cómoda

2026-06-03 • via Nuitee