Hacienda Inn Aeropuerto

Hotels
8 (1682 reviews)
Avenida Aviacion No 709 Col Sambula , Mérida , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to the airport / great location for quick stays
Excellent pool (size, temperature, appearance)
Attentive and welcoming staff / good reception
Good value for money
Some rooms reported as clean and comfortable
Cons:
Pest issues (mosquitos, ants, reports of cockroach) and inadequate fumigation
Slow or poor restaurant/breakfast service; food lacks flavor
Air conditioning problems, humidity/odour in rooms
Room maintenance issues (old fixtures, missing towels, broken coffee maker)

Categories

Cleanliness
6.5
Mixed reports: some guests found rooms very clean, but multiple reviews mention ants, mosquitos, a cockroach in the restaurant, bathroom odours and insufficient fumigation—overall cleanliness is below average.
Service
9
Staff frequently praised as attentive, welcoming and helpful (including excellent reception and pool-area service); some slow or unfriendly moments in restaurant service and occasional poor handling by management, but overall service is a strong point.
Location
9.5
Consistently lauded for proximity to the airport and convenient location for quick stays; many reviewers cite location as a primary reason to choose the hotel.
Room Quality
6.5
Mixed: some rooms described as comfortable and clean, but several guests reported weak/failed air conditioning, humidity/odours, old fixtures, missing towels and broken coffee maker — room quality needs improvement.
Amenities
9.5
Pool repeatedly praised (size, temperature, appearance); general property atmosphere is appreciated. Pool and related amenities are standout features.
Value for Money
8.5
Multiple guests explicitly note good value and reasonable price for an airport hotel with a nice pool; overall seen as good value despite some service/room issues.
Food and Beverage
6.5
Several complaints about food flavour, slow breakfast and restaurant service, and serious hygiene incidents (insects in dining area). Food/Beverage is a weaker area.
Overall Experience
8
Generally recommended for short/airport stays: excellent location, pool and friendly staff make stays pleasant, but cleanliness, food and some room issues lower the experience for longer visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:47

Property Description

Charming Hacienda-Style Hotel in Mérida

Relaxing Garden Oasis
Enjoy the tranquil garden with an outdoor pool and hammock zone, perfect for unwinding after a day of exploring.

Delicious Dining Experience
Indulge in traditional Mexican and International cuisine at La Noria Restaurant, while soaking in the picturesque garden views.

Modern Comforts and Amenities
Experience a comfortable stay in air-conditioned rooms with flat-screen TV, free Wi-Fi, and a coffee maker. Plus, benefit from complimentary parking and lobby computers for your convenience.

Book now for a delightful stay at Hacienda Inn Mérida!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8
Based on 1682 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8
I
ISABEL • solo_traveller • mx
9
2026-09-19 • via Nuitee
L
Lorenzo D. • solo_traveller • mx
10
2026-09-17 • via Nuitee
A
Avalos Avalos • solo_traveller • mx
10
Pros:

Excelente. Pienso regresar

Cons:

.

2026-09-11 • via Nuitee
K
Kristie • couple • mx
9
Close to airport, nice comfortable room, resort feel
Pros:

Pool area, spacious room

Cons:

Long way to some rooms with stairs - offer valet to rooms; offer shuttle to airport

2026-09-08 • via Nuitee
A
Alejandro • family_with_children • es
6
Cons:

La piscina muy sucia

2026-09-07 • via Nuitee
K
Kraemer • solo_traveller • de
7
Pros:

Schöne Pool und Garten, insgesamt ist das hotel schön angelegt.
Bequeme Betten.

Cons:

Bad stinkt und sehr einfach.
Frühstück: schlechte Qualität, wir waren vor ca. 3 Jahren schon mal da, da war es besser. Von Restaurant kann ich nur abraten.

2026-09-06 • via Nuitee
H
Heidi • solo_traveller • nl
6
Cons:

de airco stond niet aan dus het was heet in de kamer, veel muggen, en duurde lang om af te koelen

2026-09-06 • via Nuitee
N
Noemi • solo_traveller • mx
10
Pros:

El lugar

2026-09-05 • via Nuitee
S
SW • extended_group • mx
1
PESIMA ATENCION
Pros:

Sin comentarios

Cons:

Pésima atención al cliente, no responden ni dan seguimiento

2026-09-04 • via Nuitee
C
Celerino • solo_traveller • mx
8
2026-09-04 • via Nuitee
R
Rosa Esthela • extended_group • mx
7
Estancia mala
Pros:

La ubicación.

Cons:

No me gustó que el aire acondicionado no estuviera funcionando correctamente, y teníamos un calor tremendo; queríamos descansar, y no fue posible, ya que no pudimos bajarle los grados al aire. Además de que había muchos mosquitos, nos picaron tremendo.

2026-08-31 • via Nuitee
Q
Quetzal • family_with_children • mx
2
Muy incómoda, la cama muy dura y la almohada peor
Pros:

Por la piscina fui, ya lo conocía porque mi hermano nos llevó a nadar ahí cuando mis hijos estaban pequeños, es lo único bueno de su hotel. Es funcional su sistema de aire acondicionado.

Cons:

La cocina es pésima desde entonces, Se que el servicio en cuanto a velocidad no es el fuerte pero su cocina ha sido, es y creo que seguirá siendo no LENTA sino lo que le sigue, ustedes nos tienen ahí y no nos aprovechan, en fin es su negocio. Por eso decidí no hacer la reserva con desayuno, como más rápido si me voy al centro que ustedes me atiendan

2026-08-31 • via Nuitee
J
JUAN JOSE • solo_traveller • mx
10
Pros:

Excelente lugar y a buen precio
La limpieza y la gentileza del staf del votel

2026-08-30 • via Nuitee
J
Jorge • family_with_children • us
10
2026-08-30 • via Nuitee
P
Pérez Vilchis • solo_traveller • mx
10
2026-08-30 • via Nuitee
A
Alexis • solo_traveller • mx
10
2026-08-29 • via Nuitee
V
Vargas • solo_traveller • mx
7
Bien
Pros:

La ubicación muy bien, estaba en remodelación, había un poco de polvo y la piscina no tuve tiempo de utilizarla

Cons:

falta darle mantenimiento a la habitacion en la que estuve ya que del aire acondicionado escurria agua y se mojaron algunos documentos que tenia en la mesa

2026-08-28 • via Nuitee
F
Flores • family_with_children • mx
8
2026-08-28 • via Nuitee
D
Del Moral • family_with_children • mx
9
2026-08-24 • via Nuitee
E
Elda • extended_group • mx
10
Pros:

Toda el area exterior es muy bonita y la tienen muy bien cuidada.Las habitaciones aunque son sencillas cumplen con el objetivo que es el descanso,

Cons:

En general todo fue muy bueno, si consideramos la relación costo beneficio. Lo único que si fue un poco incomodo fue el estar cuidandose de los mosquitos que si hay muchos de pronto y en lo que sale uno al jardín se meten a las habitaciones.

2026-08-22 • via Nuitee