Novotel Bangkok Platinum Pratunam

Hotels
•
Novotel
9.2 (3904 reviews)
220 Petchaburi Road, Ratchathewi , Bangkok , th
+66 2 209 1700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service and staff
Great location for shopping
Cons:
Inconsistent housekeeping
Limited variety in breakfast options

Categories

Cleanliness
8.51
Housekeeping was inconsistent, with missed room make-ups reported.
Service
9.98
Exceptional service from staff, especially noted for problem-solving and attentiveness.
Location
9.52
Excellent location near shopping malls and easy access to transportation.
Room Quality
8.97
Rooms are generally clean and well-maintained, though some equipment needs attention.
Amenities
9
Basic amenities are available, but some guests expected more variety.
Value for Money
9.46
Good value considering the location and facilities offered.
Food and Beverage
8.51
Breakfast options were plentiful but some guests desired more variety.
Overall Experience
9.68
Positive remarks across reviews, with a special note on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:13

Property Description

Prime Location Above Platinum Fashion Mall
Located directly above the popular Platinum Fashion Mall, Novotel Bangkok Platinum offers modern air-conditioned rooms with free Wi-Fi, making it a shopper's paradise.

Luxurious Amenities
The hotel features stylish rooms decorated in neutral shades, equipped with flat-screen TVs, well-stocked minibars, and private bathrooms with hot-water showers. Guests can also enjoy the outdoor pool, fitness centre, and 24-hour room service for a comfortable stay.

Convenience and Entertainment
With a self-service business centre, children's club, and various dining options including The Square Restaurant and Bar9 Beer Garden, Novotel Bangkok Platinum ensures a convenient and entertaining experience for all guests.

Book now to experience luxury and convenience at Novotel Bangkok Platinum!

Important information:

All reservations must be guaranteed with a valid credit card when checking-in, unless otherwise specified.

Upon check-in, the hotel requires the card holder to present the credit card used for making the reservation. Otherwise, the credit card authorization form must be signed and provided to the hotel prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

9.2
Based on 3904 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
A
ANDREY • extended_group • kz
10
К отелю у меня претензий и вопросов нет , все на уровне.
Pros:

Завтрак супер

Cons:

Не понравилось , то что когда я на сайте бронировал номер , то было написано , что предоплата не требуется , можно оплатить на месте.
За три дня ваш сайт начал присылать угрожающие сообщения , что если я сне оплачу в течении 23 часов бронирование будет отменено!
Я выбрал тариф дороже хотя мог бы выбрать тариф поменьше и внести оплату во время первоначального бронирования !!!
Как то неправильно получается

2026-09-12 • via Nuitee
H
Hamed • solo_traveller • om
5
Pros:

الموقع جميل

Cons:

الموظف سئ

2026-09-11 • via Nuitee
M
Maha • couple • kw
5
Pros:

لاشي

Cons:

مكيف حار ازعاج الغرفة المجاورة

2026-09-10 • via Nuitee
G
Gabriel • solo_traveller • il
9
עונה בדיוק על הציפיות להיות במרכז העיר במלון נקי ונוח
Pros:

מיקום מרכזי צוות אדיב חדרים לא גדולים אבל נוחים ונקיים

Cons:

חדרים לא גדולים מספיק

2026-09-10 • via Nuitee
M
Michelle • solo_traveller • sg
6
Pros:

Location.

Cons:

Room was very noisy with the air-conditioning very loud noise and beside engine room or some generator room, it was very noisy ringing alarm noise all the way during my 5days stay, could hardly sleep plus bed was very hard. Not a very enjoyable stay. :(

2026-09-10 • via Nuitee
S
Stephan • couple • de
7
Pros:

Lage

Cons:

Hatte zu meinem 60. geburtstag den ich dort verbracht habe zumindest nen Glueckwunsch erwartet, da ich dort schon uebber 10 mal uebernachtet habe

2026-09-08 • via Nuitee
A
Ahmad Al Dhaheri • solo_traveller • ae
7
2026-09-07 • via Nuitee
A
Archad • couple • re
10
Pros:

Top petit déjeuner

Cons:

Odeur des égouts au rez-de-chaussée de chaussée conciergerie

2026-09-06 • via Nuitee
Y
Y. • solo_traveller • ch
10
2026-09-05 • via Nuitee
Y
Yodit • family_with_children • et
8
2026-09-04 • via Nuitee
O
obaid • couple • ae
7
Pros:

الموقع

2026-09-04 • via Nuitee
G
gus-aus • solo_traveller • th
10
Pros:

ห้องพักสวย สะอาด ทำเลที่ตั้งสะดวก

2026-09-04 • via Nuitee
M
MINATCHY • solo_traveller • re
8
Pros:

Proximité de tout.
Personnel très à l'écoute et professionnel,
Cuisine diversifiée
Spa très bien équipé et professionnel compétent

Cons:

Odeur particulière et désagréable à l'entrée de l'hôtel, odeur qui se poursuit jusqu'au 1er étage.
Est-ce la proximité avec le canal se situant juste à l'arrière ?

2026-09-04 • via Nuitee
R
Richard BC Tee • couple • sg
6
Comfortable Hotel with great attractions within walking distance
Pros:

Location of the Hotel is excellent but the traffic congestion to get in and out of the hotel with a vehicle can be a great challenge. Otherwise walking to the surrounding attractions was quite convenient with the covered walk way

Cons:

Bad traffic congestion made worse with rain. Stench from the nearby cloaked sewage can be quite bad when taking the elevator to the hotel

2026-09-03 • via Nuitee
C
Camille • family_with_children • fr
10
Super hôtel branché en plein cœur de l’animation
Pros:

Excellent séjour au Novotel ! L’hôtel est situé dans un quartier animé avec une déco branchée. La piscine est canon et calme. Une adresse que je recommande sans hésiter !

Cons:

RIEN

2026-09-02 • via Nuitee
D
DAVID • solo_traveller • au
8
Pros:

Location

Cons:

The price and the buffet breakfast not so good

2026-09-01 • via Nuitee
B
Bader • family_with_children • ae
3
2026-09-01 • via Nuitee
D
DAVID • solo_traveller • au
7
2026-09-01 • via Nuitee
D
DIMITRIOS • couple • gr
10
Το πιο κεντρικό ξενοδοχείο για να μπορέσεις να κάνεις τα ψώνια σου
Pros:

Πολύ κεντρικό πολύ κοντά σε όλα πάρα πολύ καθαρό πάρα πολύ εξυπηρετικό προσωπικό

Cons:

Όλα ήταν τέλεια

2026-09-01 • via Nuitee
L
Low • family_with_children • my
7
Pleasant stay with superb service from the staff.
Pros:

Location is very strategic, nearby got convenient stores and fast food

Cons:

The cleanliness of the bed room.

2026-09-01 • via Nuitee