Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast variety
Comfortable rooms
Child-friendly amenities
Cons:
Cleanliness issues
Far from the center
Some amenities under renovation
Value for money concerns

Categories

Cleanliness
8.54
Some reviews mention dust and cleanliness issues in the room.
Service
9.99
Staff received high praise for friendliness and service.
Location
8.55
It's noted that the hotel is somewhat far from the center.
Room Quality
9
Rooms are spacious and comfortable but had some concerns with the air conditioning.
Amenities
9.53
Amenities such as playgrounds and game rooms are well appreciated, though pool access was limited.
Value for Money
8.49
Value is questioned for the price, especially with some amenities under renovation.
Food and Beverage
9.54
Breakfast received very positive feedback but there were comments on improvement.
Overall Experience
9.99
Overall experience is rated highly despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:52

Property Description

Green Oasis in Gramado
Hotel Alpestre is a charming property nestled in a 12,000 m² green area in Gramado, just 1 km from the Black Lakefront.

Luxurious Leisure Facilities
Indulge in leisure with 2 outdoor heated pools, indoor pools, jacuzzis, sand court, children's playground, and a 24-hour baby pantry, ensuring fun for all ages.

Comfortable Alpine Style Rooms
Experience comfort in rooms styled with an alpine touch, equipped with air conditioning, LCD TV, and private bathrooms.

Immerse yourself in the beauty of nature at Hotel Alpestre, where you can enjoy a rich breakfast buffet, room service, and dining at the restaurant Le Pin offering vegan and vegetarian options.

Book your stay now at Hotel Alpestre to enjoy the perfect blend of luxury and nature.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 44 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1246 reviews
Cleanliness: 8.54
Service: 9.99
Location: 8.55
Room Quality: 9
Amenities: 9.53
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.99
C
Camila • family_with_children • br
10
2026-07-04 • via Nuitee
G
Guillermo • family_with_children • uy
10
2026-07-04 • via Nuitee
B
Bernardo • solo_traveller • br
10
Pros:

Absolutamente tudo, instalacoes, conforto, limpeza, restaurante, café da manhã farto e de ótima qualidade, infraestrutura para toda a família. O cuidado c as crianças, minha filha ficou apaixonada! Parabéns

Cons:

O carpete dos corredores.

2026-07-03 • via Nuitee
J
Joine • couple • br
10
2026-07-01 • via Nuitee
C
Cristina • extended_group • br
10
2026-06-29 • via Nuitee
L
Liana • family_with_children • br
10
Hotel encantador. Voltarei com certeza.
Pros:

Bom atendimento, muitas comodidades e charme do hotel.

Cons:

Nada

2026-06-29 • via Nuitee
M
Mattioli • couple • br
8
2026-06-29 • via Nuitee
F
Fernanda • solo_traveller • br
10
2026-06-29 • via Nuitee
F
Fernanda • couple • br
10
2026-06-29 • via Nuitee
P
Pamela • family_with_children • uy
5
Pros:

Las instalaciones, el desayuno

Cons:

No hay una persona que entienda y/o hable español siendo un hotel con categoría de 4 estrellas, bastante caro y con todos países limítrofes de habla hispana. Una lucha comunicarse bien. La atención en el restaurante mala, pedimos una picada y tardaron más de 1 hora en traerla, luego pedimos pan y nos trajeron solo 3 rodajitas siendo nosotros 4 personas, ni una rodaja por persona

2026-06-23 • via Nuitee
R
Rodrigo • couple • br
9
2026-06-22 • via Nuitee
P
Pereira • family_with_children • br
10
2026-06-21 • via Nuitee
M
Maria • solo_traveller • br
9
2026-06-21 • via Nuitee
M
Marco • solo_traveller • br
10
2026-06-20 • via Nuitee
A
Ana Carolina • family_with_children • br
10
2026-06-16 • via Nuitee
R
Renato • couple • br
9
2026-06-16 • via Nuitee
G
Gisele • family_with_children • br
8
Boa
Pros:

O hotel é um charme elegante, aconchegante , muito bem localizado, o atendimento dos funcionários é excelente. Muito cordiais e educados. O café da manhã é uma delícia.

Cons:

As meninas da limpeza começam cedo e conversam alto o que incomodou quando estavamos dormindo, vários dias, precisei usar a copa baby um dia e ela estava fechada, A cama de criança do quarto quebrou duas vezes ela é bem fraca e não é cama box como a cama do casal, não dava nem pra se apoiar trocar a criança, por ser um hotel para ir com crianças, é bem barulhento, crianças correndo e chorando da pra escutar muito de um quarto pro outro.

2026-06-16 • via Nuitee
C
Cavalcanti Reginato • couple • br
10
2026-06-14 • via Nuitee
F
Fernada • family_with_children • br
10
Tudo impecável! Amamos o Alpestre!!
Pros:

O atendimento é maravilhoso, hotel limpo e o café da manhã é maravilhoso.

2026-06-11 • via Nuitee
J
Joao • couple • br
5
Pros:

Café da manhã

Cons:

Quarto muito longe do hall de entrada paguei 800 reias na estadia não gostei muito disso
Restaurante do hotel é muito ruim infelizmente

2026-06-09 • via Nuitee