Suncourt Hotel & Conference Centre

Hotels
8.4 (1637 reviews)
14 Northcroft Street , Taupo , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Location

Guest Reviews

8.4
Based on 1637 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
K
Krystie-Marie Williams • solo_traveller • nz
10
Mum & 2 Young Children
Pros:

Room was spacious, clean & had a great view of the lake. Loved that housekeeping changed towels/bedding daily especially with having young children. Loved having the lake walkway so close for an easy walk into town with kids.

Cons:

Would have loved a microwave in the room.

2026-10-13 • via Nuitee
N
Nadine • couple • nz
10
Pros:

Clean, tidy. comfortable

2026-10-12 • via Nuitee
F
Franziska • solo_traveller • de
8
Pros:

Der Empfang war sehr herzlich. Die Parkmöglichkeiten hinterm Haus sind ideal. Das Zimmer ist sehr groß und sehr geräumig. Wir hatten einen herrlichen Blick von der ersten Etage auf das Meer. Davor ist zwar eine Hauptverkehrsstraße, aber die stört gar nicht. Das Frühstück besteht aus einen Saft, einem Heißgetränk und einer a la Carte Frühstücksspeise. Alles sehr lecker. Keine 100 Meter weiter ist man am Strand und auch die belebten Gassen mit Bars und Restaurants sind innerhalb von 5 Minuten zu erreichen. Ein wunderbarer Platz um Zwischenstation zu machen.

Cons:

Es war alles Bestens.

2026-10-12 • via Nuitee
S
Sarah • solo_traveller • nz
10
Great stay in Taupo
Pros:

Staff were very helpful and very friendly. The young lady at reception upgraded us to a lakefront room without any trouble and was very happy to do so.
Stayed with my sister who is out from Australia and it made our stay.
Lionels (the onsight restaurant) setting, staff and food was fabulous. We had a perfect stay.

Cons:

Nothing.

2026-10-11 • via Nuitee
C
Courtenay • family_with_children • nz
8
Excellent location for a weekend away
Pros:

Great location, nicely renovated and excellent restaurant in the hotel

2026-10-11 • via Nuitee
M
Melinda • solo_traveller • nz
9
Pros:

The room was clean, layout was good. The service at Lionels was amazing. The food was tasty.

Cons:

The room we were in we could hear people going up and down the stairs

2026-10-10 • via Nuitee
P
Peter • couple • gb
9
Clean, tidy hotel just a short walk from town.
Pros:

Nice location overlooking Lake Taupo. The bedroom was large with a comfortable bed. The bathroom was large, if a little cold, but it would be at that time of year that we visited.Parking was easy

Cons:

Nothing to comment about

2026-10-09 • via Nuitee
S
Stephen • solo_traveller • nz
10
A great stay
Pros:

Great staff great location

2026-10-09 • via Nuitee
B
BRIAN • couple • nz
7
Pros:

ALL OKAY

Cons:

TV CHANNELS COULD HAVE BEEN A BETTER CHOICE.

2026-10-08 • via Nuitee
L
Lauren • couple • nz
10
2026-10-08 • via Nuitee
정 • solo_traveller • nz
10
2026-10-08 • via Nuitee
R
Richard • solo_traveller • au
10
2026-10-07 • via Nuitee
M
Michael • solo_traveller • nz
10
2026-09-16 • via Nuitee
R
Ryan • solo_traveller • nz
8
I try to return here if rooms are available. I enjoy the wine selection at Lionels!
Pros:

I try to return here if rooms are available at the time. I always enjoy the hospitality and wine selection of Lionels.

Cons:

n/a

2026-09-14 • via Nuitee
D
Dianne Lilagan • solo_traveller • nz
10
2026-09-13 • via Nuitee
J
Jacqui • solo_traveller • nz
10
Pros:

Everything great location, friendly helpful staff and the restaurant is great

Cons:

Nothing

2026-09-12 • via Nuitee
C
chantelle • couple • us
7
Would not stay there again unless beds were new and firm.
Pros:

Location was great with a nice view of the lake. The room was spacious enough, bathroom great. no issues. The restaurant attached was amazing, lovely selection and good quality food. The staff there are exceptional, as they were at reception too.

Cons:

Beds were far too soft so us and the friends who were in another room all ended up with sore backs.

2026-09-12 • via Nuitee
K
Kseniya • couple • au
10
Great stay
Pros:

We had a very enjoyable stay. All the staff were incredibly friendly and welcoming. The room was clean, comfortable and warm, with a great shower. Overall, a lovely experience and we would happily stay again!

2026-09-12 • via Nuitee
W
Wendy • couple • nz
10
2026-09-12 • via Nuitee
S
Shiela • family_with_children • nz
8
Pros:

Great location! Office staff were helpful and friendly.

2026-09-10 • via Nuitee