Suncourt Hotel & Conference Centre

Hotels
8.4 (1578 reviews)
14 Northcroft Street , Taupo , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1578 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
Q
Quốc Hùng • couple • nz
10
2026-07-24 • via Nuitee
F
Fiona • solo_traveller • nz
10
Pros:

Peaceful, comfortable bed and pillows. Excellent shower.

2026-07-23 • via Nuitee
T
Terri • couple • nz
1
I would describe this place as a scam, spend the extra $50 and stay somewhere else
2026-07-23 • via Nuitee
P
Pauline • couple • nz
8
Perfect for few days
Pros:

Location

Cons:

Lacking a few essentials

2026-07-22 • via Nuitee
R
Renee • couple • nz
9
2026-07-22 • via Nuitee
D
Dirk • extended_group • de
10
Pros:

Die Lage ggü. dem See und am Stadtrand ist toll, die Zimmer funktionell und mit drei Betten im Zimmer ausgerüstet.

2026-07-22 • via Nuitee
J
Jennnna • solo_traveller • nz
8
2026-07-22 • via Nuitee
S
Sarah • couple • nz
10
Pros:

Great location, helpful staff and clean comfortable rooms.

2026-07-21 • via Nuitee
C
Cheryl • family_with_children • nz
8
2026-07-21 • via Nuitee
A
Alison • solo_traveller • nz
8
Pros:

The restaurant

2026-07-20 • via Nuitee
E
emily • family_with_children • nz
10
2026-07-20 • via Nuitee
D
Danielle • family_with_children • au
7
Clean, comfortable and decent location
Pros:

A bit dated, but clean and comfortable

2026-07-20 • via Nuitee
B
becs • couple • nz
8
2026-07-20 • via Nuitee
G
Gavin • couple • nz
9
Great place for stay overnight or longer.
Pros:

Was a good stay. Located well Comfy beds warm rooms
Heat pump on for us on a cold night. Beauty

Cons:

Bathroom fan stays on a bit too long

2026-07-20 • via Nuitee
M
Meg • couple • nz
7
Get SKY TV in the bar for sports and this spot will be unbeatable!
Pros:

Have stayed at the suncourt a number of times over the past few years and continue to come back as location is unbeatable.

Cons:

Older lady on reception. Very unhelpful..I recieved a couple of NOs from her to question or requests of mine which was fine however she was unwilling to offer any further help assistance following that.

2026-07-20 • via Nuitee
E
Emrys • couple • au
9
Pros:

Lovely room, quite noisy but stunning views. The staff who checked us in were pretty rude but the lady who checked us out was absolutely lovely! Good stay overall

2026-07-20 • via Nuitee
C
Cheryl • couple • nz
10
A great place to stay, relax, short walk to town to eat and shop.
Pros:

Beautiful view acrosd the lake to the mountains and close proximity to the township

Cons:

N/a

2026-07-19 • via Nuitee
W
Watene • solo_traveller • au
10
Pros:

Perfect family units tucked away next to the kids playground at the back there. All amenities you'd need for a family holiday of all ages. We will definitely be back👌

2026-07-19 • via Nuitee
D
Deborah • solo_traveller • nz
6
Pros:

Location spa & pool

Cons:

Not enough parking

2026-07-18 • via Nuitee
J
Jason • solo_traveller • nz
8
2026-07-17 • via Nuitee