Hotel Vale Verde

Hotels
8.3 (646 reviews)
Rua Das Caldeiras, 3 , Furnas , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Outdated facilities
Some maintenance issues

Categories

Cleanliness
7.88
The hotel appears somewhat outdated but is clean.
Service
8.85
Guests have highlighted the kindness and helpfulness of the staff.
Location
8.89
The hotel is well-located with easy access to the town.
Room Quality
7.84
Rooms are spacious and comfortable, though some aspects are dated.
Amenities
7.87
Basic amenities are provided, but there are some maintenance issues.
Value for Money
8.33
Price seems fair compared to other places but could be better for the quality provided.
Food and Beverage
8.38
Breakfast is considered fair and satisfactory.
Overall Experience
8.35
Overall, guests have had a pleasant experience with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:28

Property Description

Luxurious Accommodation

Hotel Vale Verde, nestled in the heart of Furnas, boasts a perfect blend of comfort and convenience. The rooms are equipped with modern amenities like free WiFi, air conditioning, and a private balcony offering breathtaking views.

Convenient Services

Guests can enjoy the ease of access to a nearby golf course, car rental service, and helpful information on hiking adventures in the area. The hotel's dedication to ensuring a seamless stay is evident in every detail.

Complimentary Offerings

With complimentary services like free parking and cable TV in every room, Hotel Vale Verde goes above and beyond to cater to the needs of its guests. Experience unmatched hospitality and comfort during your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Location

Guest Reviews

8.3
Based on 646 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.35
D
Davide couple it
9
2026-08-21 via Nuitee
I
Inmaculada solo_traveller es
9
2026-08-20 via Nuitee
L
Leticia couple es
10
Un 10/10!
Pros:

La habitación está muy bien, tiene todo lo necesario. Muy limpia. El equipo del hotel es espectacular, tuvimos un accidente con la moto por la noche y fueron muy atentos y nos ayudaron muchísimo. Ana fue una enfermera estupenda. Se nota que es un negocio pequeño que ponen esmero y cariño en la atención a cada cliente. El desayuno muy rico también, tenían pancakes :)

2026-08-19 via Nuitee
T
Trevor solo_traveller ca
8
Amazing staff, excellent location.
Pros:

Great location in the heart of town. Walking distance to pretty much all to see, do, drink and eat. Beautiful courtyard and balcony off the room that both have stunning views of the green hills. I cannot stress enough how incredibly friendly, helpful and great the staff were. The manager sat with us and it was a great conversation as his knowledge of the town and island were top notch.

Cons:

Rooms are small and basic. Wifi isn't great. Breakfast was just ok. Too expensive for a 2 star hotel.

2026-08-18 via Nuitee
M
maria solo_traveller es
8
Buena ubicación en Furnas y personal muy amable
Pros:

Lo mejor es la amabilidad de la recepcionista Juliana, encantadora!
Nos aconsejó muy bien, y nos dejó toallas para ir a las pozas.
La ubicación es muy céntrica, y dispone de aparcamiento.
El desayuno está bien.

Cons:

Decoración algo antigua.

2026-08-12 via Nuitee
T
Thomas solo_traveller fr
6
Pros:

La situation, le parking, le balcon-terrasse de la chambre, la douche, le jardin commun équipé de petites tables permettant de pique-niquer, la gentillesse de la responsable en journée, l'accueil de la personne à notre arrivée vers 16h00

Cons:

Le petit-déjeuner n'a pas été à la hauteur des descriptions que j'avais lues avant ma réservation, l'absence de sourire de la jeune femme qui assure le petit- déjeuner. Cela dit, elle a été présente le jour de notre départ tôt dans la matinée vers 7h20, ce qui nous a permis de prendre un petit déjeuner rapide et léger, devant rendre notre voiture de location à l'aéroport au plus tard à 8h30. Nous la remercions particulièrement pour cela.

2026-08-12 via Nuitee
M
Marie F couple fr
6
Bel emplacement mais personnel et petit déjeuner décevant
Pros:

Hôtel bien placé avec un parking . Check in très bien avec la seule employée aimable de l’établissement

Cons:

Gérant et personnel pas agréable, Petit déjeuner servi de 8h00 à 10h00 médiocre ! Plus rien à 8h45 , il a fallu aller chercher le personnel pour qu’il remplisse le buffet du petit déjeuner ! Ne pas se fier aux photos du petit déjeuner, plus de la moitié des produits ne sont pas proposés

2026-08-09 via Nuitee
P
Paul couple gb
4
Very poor
Pros:

Very helpful front desk staff

Cons:

Air con did not work so very hot and humid. On a busy thoroughfare so noisy with windows open. Difficult to get any sleep. Restaurant closed. Breakfast meagre. Room not serviced. Not very clean. Whole place felt mothballed pending a renovation. Very expensive for what it is. By far worst hotel of 3 week Azores trip.

2026-08-07 via Nuitee
Y
Yves couple fr
7
Pas reposant
Pros:

Emplacement et accueil

Cons:

La climatisation ne fonctionnait pas et la rue sur laquelle donnait la chambre était bruyante

2026-08-07 via Nuitee
M
Mirjam couple nl
8
We hebben genoten. Heel aardige ontvangst en je kon al je vragen werden met enthousiasme beantwoord.
Pros:

De locatie. De eigenaar. De hygiëne.

Cons:

De airco was kapot.

2026-08-04 via Nuitee
L
Lorenzo couple it
8
Ottimo per rilassarsi e visitare Furnas e dintorni
Pros:

Personale accogliente e educato, camera e bagno spaziosi, colazione varia, balconcino

2026-08-04 via Nuitee
A
Ana extended_group pt
7
2026-08-03 via Nuitee
T
Teresa Maria couple de
7
2026-07-24 via Nuitee
A
Anita couple de
9
Sehr schönes kleines Hotel
Pros:

Ein sehr schönes kleines, zentral gelegenes Hotel. Das Personal war überdurchschnittlich kompetent und hilfsbereit. Alle unsere Fragen wurden geduldig beantwortet, eine Angestellte spricht deutsch.

2026-07-23 via Nuitee
K
Karine couple fr
7
Hôtel bien situé à Furnas
Pros:

L’accueil de la jeune fille au comptoir. La situation proche des restaurants, du parc Terra Nostra, des caldeiras..

Cons:

Le petit déjeuner un peu moyen.

2026-07-20 via Nuitee
M
Milos couple gb
10
Lovely staff!
Pros:

The staff!! Sandra and Juliana were the best

2026-07-16 via Nuitee
L
Louis couple us
10
Juliana the front desk manager was excellent
Pros:

Very clean . Great location.

2026-07-15 via Nuitee
Z
Zuzanna couple pl
10
Bardzo polecam
Pros:

Bardzo miła i pomocna obsługa. Czysto, przytulnie. Duża dostępność miejsc parkingowych. Smaczne śniadania, proste ale świeże produkty, uzupełniane na bieżąco.

Cons:

Jedynie to brakowało nam lodówki w pokoju, ale w kolejnym miejscu noclegu też nie było więc być może nie jest to typowe na Azorach aby te lodówki były.

2026-07-10 via Nuitee
R
Ruben solo_traveller be
10
2026-07-08 via Nuitee
A
A extended_group nl
9
Pros:

fijne lokatie, eigen parkeerplaatsen, balkonnetje.
supervriendelijke medewerkers.

Cons:

ontbijt had iets uitgebreider gekund. Nu alleen hardgekookte eieren. Omelet zou fijn zijn.
en ook wat meer vers fruit zoals bananen, kiwi's.
Leuk dat je je eigen pannenkoekjes tijdens het ontbijt kan maken.

2026-07-08 via Nuitee