Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Affordable rates
Cons:
Rude service
Unclean rooms
Inconvenient breakfast location
Wi-Fi issues

Categories

Cleanliness
7.85
Reviews indicated unclean conditions, including water issues in the bathroom.
Service
8.35
Staff were reported as rude, but service met basic expectations.
Location
9.35
Multiple reviews highlighted excellent location.
Room Quality
7.35
Complaints about room maintenance and cleanliness were noted.
Amenities
7.85
Inconsistent feedback on facilities like Wi-Fi and breakfast.
Value for Money
8.35
Overall value perceived positively despite some drawbacks.
Food and Beverage
7.35
Breakfast arrangements were inconvenient, affecting overall rating.
Overall Experience
8.35
Mixed experiences with strengths in location but weaknesses in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:38

Property Description

Central Location in Ha Noi Old Quarter
Located just a short stroll away from Hoan Kiem Lake, Vietface offers convenience and comfort in the bustling heart of Ha Noi Old Quarter.

Convenient Amenities and Services
From free internet and a cozy bar to air-conditioned rooms with modern facilities, Vietface ensures a pleasant stay with services like bicycle rentals, airport transfers, and a helpful tour desk.

Exploration Made Easy
With major attractions like Ngoc Son Temple and St Joseph Cathedral within walking distance, and services like car and motorcycle rentals available, Vietface makes exploring the city a breeze.

Ready to experience the charm of Ha Noi Old Quarter? Book your stay at Vietface now for a memorable and hassle-free visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.1
Based on 200 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
ミッチー • solo_traveller • jp
6
Pros:

朝食GOOD。

Cons:

TVが、見れない。

2026-09-19 • via Nuitee
M
Matej • couple • si
7
Avetage and fair.
Pros:

Fair price.

Cons:

Forgotten breakfast to go.

2026-07-20 • via Nuitee
G
GUY • solo_traveller • fr
7
2026-05-04 • via Nuitee
M
Marc • solo_traveller • fr
10
Pros:

L emplacement dans le centre et au calme , et le personnel tre diligent

2026-04-24 • via Nuitee
T
Tommy • couple • dk
10
2026-04-19 • via Nuitee
D
Dinh • solo_traveller • vn
10
Pros:

Phòng rộng, nhân viên nam nhiệt tình

2026-04-18 • via Nuitee
C
Claudia • couple • nl
6
Niet voor herhaling vatbaar.
Pros:

Locatie.

Cons:

Verouderd. Oude, lekke badkamer.

2026-04-14 • via Nuitee
M
miroslav brajko • family_with_children • hr
7
2026-04-02 • via Nuitee
J
Joel • solo_traveller • gb
10
2026-03-19 • via Nuitee
R
Radka • family_with_children • cz
8
2026-03-12 • via Nuitee
黃 • couple • tw
5
Pros:

有提供早餐,前面馬路比較小條,會車比較困難,下面很多吃喝的商店.

Cons:

室內燈光不夠明亮,衣櫥下面壞掉無法放東西,有提供早餐,但是不在同一棟,要走出去過一條馬路,另一間同名的住宿一樓,早餐會換菜色.

2026-02-26 • via Nuitee
A
Amy • couple • gb
6
Pros:

Very good location!

Cons:

Cleanliness was poor, and facilities were passable.

2026-02-11 • via Nuitee
P
Pavlo • solo_traveller • de
10
2026-01-31 • via Nuitee
M
Mark • family_with_children • gb
10
2026-01-22 • via Nuitee
S
Sascha • solo_traveller • es
4
Cheap place to stay...and that is all about it.
Cons:

the room looked completely different to the photos provided (no decoration). The breakfast was not served in the hotel but in a restaurant 250m away.

2026-01-19 • via Nuitee
Y
Yuriy • solo_traveller • ua
8
Pros:

Nice location. Good room. Good breakfast including but need to go another hotel

Cons:

Staff not so helpful

2026-01-15 • via Nuitee
S
Stef • solo_traveller • nl
5
Prima maar te duur
Pros:

De kamer was groot

Cons:

De mensen bij de receptie waren vaak aan het slapen of erg kortaf bij vragen. Achteraf heb ik veel te veel betaald (€45 per nacht) gezien de faciliteiten

2026-01-12 • via Nuitee
A
Aneta • extended_group • de
5
Nie wrócę
Pros:

Personel był pomocny

Cons:

Czystość

2026-01-09 • via Nuitee
S
Sherly • family_with_children • fr
7
Bon hôtel pour un court séjour
Pros:

Hôtel bien situé.
Près de tout
Chambre très spacieuse

Cons:

L'absence de serviette dans la chambre à mon arrivée. J'ai du aller les chercher à la réception.

2026-01-03 • via Nuitee
J
Jérôme • family_with_children • fr
9
Pros:

En plein vieux quartier, le personnel est à l'écoute et serviable.

2025-11-28 • via Nuitee