Hotel Eden Roc

Hotels
•
Independent
9.4 (70 reviews)
Via Albarelle 16, Ascona, TI, 6612 , Ascona , CH
41-91-7857171

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Free bicycles on site
Fireplace in lobby
Arcade/game room
Electric car charging station
Comprehensive recycling policy
Boat on site
See all facilities

Review Highlights

Pros:
Exceptional service
Stunning location
Beautiful rooms
Great amenities
Cons:
High food prices
AC issues
Tricky door locks

Categories

Cleanliness
9.05
Standard quality for this hotel tier.
Service
10
Exceptional service mentioned throughout the reviews.
Location
10
Location is stunning, right by the lake and easy access to the town.
Room Quality
9.55
Beautiful rooms with modern conveniences, though some issues with AC reported.
Amenities
9.55
Great amenities including water sports and nice dining options.
Value for Money
8.55
High cost, but guests felt it was worth the experience despite some higher prices.
Food and Beverage
8.55
Mixed reviews on restaurants; some overpriced with a focus on presentation.
Overall Experience
9.95
An excellent stay with memorable moments despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Discover a luxurious seaside retreat at Hotel Eden Roc, where elegance meets relaxation in the picturesque heart of Ascona.

Exquisite Dining Experience
Savor delightful Mediterranean cuisine at La Brezza, one of our four gourmet restaurants. With a complimentary buffet breakfast served daily, your culinary journey begins each morning with delectable options.

Unparalleled Amenities
From a full-service spa offering massages and facials to serene soaking at our private beach, indulge in unparalleled leisure. Enjoy both indoor and outdoor pools, ensuring relaxation regardless of the season.

Comfort and Convenience
Unwind in our elegantly designed, air-conditioned rooms featuring premium bedding and minibars. Plus, with complimentary Wi-Fi and a business center, you'll find both comfort and connectivity seamlessly integrated during your stay.

Don’t miss out on the chance to book your unforgettable escape at Hotel Eden Roc today!

Important information:

  • The seasonal pool will be open from April to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.4
Based on 70 reviews
Cleanliness: 9.05
Service: 10
Location: 10
Room Quality: 9.55
Amenities: 9.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.95
E
Eva • couple • ch
10
Ausserordentlich schöne Lage und hervorragendes Personal.
Pros:

Ausnahmslos sehr freundliches und professionelles Personal.

2026-06-27 • via Nuitee
G
Georg • solo_traveller • ch
10
Pros:

Frühstück perfekt; Lage perfekt, Personal äusserst aufmerksam

2026-06-25 • via Nuitee
N
Nicolas • extended_group • pt
8
Worth the trip for the gardens, access to the lake, water activities and the restaurant la Brezza
Pros:

Amazing location, questionable indoor decoration, beautiful garden

Cons:

Decoration wasn’t to my taste.

2026-06-22 • via Nuitee
D
Dominika • solo_traveller • ch
3
Pros:

Swimming pool area and location, breakfast buffet

Cons:

Decor, SPA, room, facilities - everything was completely outdated and kitsch

2026-06-22 • via Nuitee
S
Susie • couple • gb
9
2026-06-22 • via Nuitee
E
Erika • solo_traveller • ch
10
Es ist schön, dass es solche Orte gibt, wo man sich einfach wohlfühlen kann, abseits des manchmal gestressten Alltags.
Pros:

Das Hotel ist nur wenige Gehminuten von der sehr belebten Uferpromenade von Ascona gelegen und es war sehr ruhig.

Cons:

Es hat mir alles gefallen 😀

2026-06-21 • via Nuitee
O
Oliver • couple • ch
10
Pros:

Everything😁

Cons:

Nothing

2026-06-15 • via Nuitee
S
Sophie • couple • ch
8
Amazing place
Pros:

The Eden roc Ascona has a special vibe. It feels like you are in the garden of Eve. Equipment and care for children are amazing. The pool area is gorgeous.

Cons:

The room allocated to us was likely the worst (while it was our second time there) - the furthest away from reception and next to the parking lot which was quite noisy for a child going to bed early.
Part of the staff is very young and inexperienced and it is easily noticeable. The lady who welcomed us made us feel uncomfortable because she looked very stressed out.

2026-06-14 • via Nuitee
S
Suzanne • family_with_children • ch
10
Eines der attraktivsten und paradiesisch gelegenen Hotels in der Schweiz, wie im Garten Eden!
Pros:

Sehr reichhaltiges und feines Frühstück, schönste "Beach"-Front in der Schweiz! Grosszügiges Angebot einer Gratisnutzung des kleinen Aussenbordmotorbootes, grosser Fahrradpark, schöner 20m-Aussenpool, sprachgewandtes und sehr freundliches Personal.

2026-06-14 • via Nuitee
M
Marc • solo_traveller • ch
10
2026-06-10 • via Nuitee
D
Doris • solo_traveller • de
10
2026-06-09 • via Nuitee
M
Monique • solo_traveller • nl
10
Geweldig!
Pros:

Het vriendelijke personeel, hygiene, mooi ontbijt, housekeeping.

Cons:

Alles beviel heel goed: prachtig zwembad, schitterende locatie maar hoewel perfect onderhouden oogt het een tkje gedateerd.

2026-06-06 • via Nuitee
P
Patrick • couple • ch
10
Relaxing and comfortable.
Pros:

Perfect location and very quite

2026-06-03 • via Nuitee
W
Wim • couple • ch
10
2026-05-21 • via Nuitee
H
Hugh • couple • ch
9
Ein Geburtstag zu geniessen
Pros:

Die Lage ist wunderbar. Liegt nah zum Ascona Zentrum und perfekt am See mit viel Platz. Die Pools sind gross, sauber und warm.
Das Hotel selber ist sehr spannend ausgestattet

Cons:

Frühstuck war sehr gut. Es wird gut gekocht aber die Preis/Leistung stimmt unseres Erachtens nicht.

Das Hotel ist kinderfreundlich, und das schätzen wir sehr. Allerdings haben gewisse Eltern kein Kontrolle über Ihre Jungs die im Raum Schwimmbäder viel zu laut und wild agieren. Hier soll ein Bademeister die Situation im Griff halten.

2026-05-19 • via Nuitee
K
Katharina • couple • de
10
2026-05-14 • via Nuitee
H
Holger • solo_traveller • de
10
2026-05-13 • via Nuitee
F
Franz • solo_traveller • ch
9
2026-05-13 • via Nuitee
M
Matthias • couple • ch
10
Ein rundum gelungener und perfekter Aufenthalt
Pros:

Das sehr freundliche Personal (und dies schon als Auszubildende), welches sehr zuvorkommend und hilfsbereit war, das Upgrade in die nächste Kategorie. Die Lage zum "Zentrum/Piazza", einfach rundum gelungen.

Cons:

-es gibt nichts, selbst das Wetter war um einiges Besser als gemeldet

2026-05-13 • via Nuitee
D
Daniel • solo_traveller • li
9
2026-05-10 • via Nuitee