Esperia Palace Hotel & Resort Spa

Hotels
8.5 (299 reviews)
Via Delle Ginestre 27/D , Zafferana Etnea , it
+39 095 708 2335

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Need for refurbishment

Categories

Cleanliness
7.64
Mixed reviews on cleanliness, with mentions of dirty carpets and bathrooms.
Service
9.11
Consistently praised for friendly and helpful staff.
Location
9.15
Well-located near Etna and other attractions, very positive feedback.
Room Quality
8.1
Spacious and comfortable rooms, but some cleanliness issues noted.
Amenities
8.13
Good restaurant and spa services, but some refurbishment needed.
Value for Money
8.59
Good value, though some areas could be improved to match 5-star expectations.
Food and Beverage
8.64
Breakfast options are varied and generally well-received, some service improvements suggested.
Overall Experience
8.61
Overall positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:05

Property Description

Luxurious Accommodation with Stunning Views
The Esperia Resort & Spa in Zafferana Etnea offers modern rooms with Ionian Sea views, balconies, and en-suite bathrooms. All rooms are equipped with air conditioning, LCD TVs, and free Wi-Fi for a comfortable stay.

Gourmet Dining Experience
Indulge in classic Italian cuisine and local Etna dishes at the Parco dei Principi restaurant. The hotel offers a variety of dining options to satisfy your taste buds during your stay.

Relaxation and Wellness
Unwind at the Giardino delle Esperidi wellness centre with a sauna, Turkish bath, indoor pool, hot tub, and beauty treatments. The relaxation area with starry ceilings provides a serene atmosphere for ultimate rejuvenation.

Experience luxury and relaxation at Esperia Resort & Spa - Book your stay now!

Important information:

The outdoor pool is open from 14 June until 18 September.

Please note that the wellness centre is closed on Mondays.

Guests receive complimentary 60-minute spa access per day, per person.Swimming pool: Closed from Mon, Sep 14, 2026 until Fri, Jun 18, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 10 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for 50% of the adult rate per person per night when using an existing bed.
    People 3 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 299 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Maciej • family_with_children • pl
5
2026-07-25 • via Nuitee
D
Di Venuta • couple • it
8
ottimo soggiorno: relax, cortesia e attenzione per l'ospite.
Pros:

Abbiamo apprezzato molto la gentilezza e professionalità del personale in struttura. Abbiamo apprezzato la vista, il bar dell'hotel, la piscina e la spa.

Cons:

alcuni ambienti necessiterebbero di maggiore manutenzione. Dettagli nel complesso trascurabili, ma un peccato per una struttura cosi grande e con potenzialità maggiori.

2026-07-24 • via Nuitee
D
Dina • couple • hr
1
2026-07-24 • via Nuitee
A
Agnieszka • family_with_children • pl
7
Średnia jakość za średnią cenę, położenie wybrane przeze mnie kiepsko.
Pros:

W sumie to pierwsza uwaga / hotel jak na moje standardy nie ma 5*, nie wiem skąd się wzięły… pokoje są spoko, dosprzatane trochę po egipsku, na szybko, miejsca sporo.
Spa….sauna mokra i sucha i maleńki basen. Nie jest to żadna przewaga nad czymkolwiek innym w okolicy.
Basen zewnętrzny to maleństwo i z 15-20 leżaków.

Cons:

Głupio wybrałam położenie zakładając, że koło Etny będzie fajnie. Hotel jest na uboczu i do wszystkiego jest stosunkowo daleko.
Bardzo kiepskie śniadania w cenie 15 euro/osoba. Serio słabizna.

2026-07-23 • via Nuitee
I
idit • couple • il
7
חווי טובה
Pros:

מיקום טוב

Cons:

את הכבישים

2026-07-22 • via Nuitee
J
Jean-François • family_with_children • fr
9
Pros:

La vue, la gentillesse du personnel, la grande chambre.

2026-07-21 • via Nuitee
M
Monica • solo_traveller • it
8
2026-07-21 • via Nuitee
M
Marina • couple • it
7
Normale
Pros:

Struttura moderna
Camera e bagno grandi

Cons:

Il verde nella struttura non è molto curato
La colazione non mi è piaciuta

2026-07-20 • via Nuitee
P
PAOLA • couple • be
7
2026-07-20 • via Nuitee
R
Roberto Cottone • solo_traveller • it
10
2026-07-20 • via Nuitee
A
Andrea • family_with_children • it
7
2026-07-19 • via Nuitee
L
Lyn • couple • gb
8
Very good
Pros:

Beautiful setting and within 30minute drive of Mount Etna

Cons:

Nice big rooms with nice balcony

2026-07-18 • via Nuitee
P
Pietro • couple • it
9
Consigliato, relax e cordialità. Ottima struttura.
Pros:

Posizione, relax, tranquillità cordialità

2026-07-18 • via Nuitee
D
D'agate • extended_group • it
10
Magnifico
Pros:

La tranquillità e la disponibilità del personale

2026-07-17 • via Nuitee
B
Bénédicte • family_with_children • fr
9
Pros:

Le personnel adorable et le petit déjeuner magnifique

Cons:

Rien

2026-07-16 • via Nuitee
A
Amelia • solo_traveller • it
10
2026-07-16 • via Nuitee
G
Giovanni • solo_traveller • it
10
Valore aggiunto a Zafferana Etnea
Pros:

Ottima struttura con panorama molto bello, colazione fantastica, SPA completa di tutto (servizi/massaggi molto professionali) ma soprattutto personale molto accogliente e attento.
Ci tornerei/tornerò sicuramente. Grazie

2026-07-16 • via Nuitee
F
Francisco José • solo_traveller • es
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-07-14 • via Nuitee
S
Stefano • couple • it
9
2026-07-13 • via Nuitee
F
Francisco José • solo_traveller • es
10
Totalmente recomendable
Pros:

Todo

Cons:

Nada

2026-07-13 • via Nuitee