Esperia Palace Hotel & Resort Spa

Hotels
8.5 (353 reviews)
Via Delle Ginestre 27/D , Zafferana Etnea , IT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Need for refurbishment

Categories

Cleanliness
7.64
Mixed reviews on cleanliness, with mentions of dirty carpets and bathrooms.
Service
9.11
Consistently praised for friendly and helpful staff.
Location
9.15
Well-located near Etna and other attractions, very positive feedback.
Room Quality
8.1
Spacious and comfortable rooms, but some cleanliness issues noted.
Amenities
8.13
Good restaurant and spa services, but some refurbishment needed.
Value for Money
8.59
Good value, though some areas could be improved to match 5-star expectations.
Food and Beverage
8.64
Breakfast options are varied and generally well-received, some service improvements suggested.
Overall Experience
8.61
Overall positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:05

Property Description

Luxurious Accommodation with Stunning Views
The Esperia Resort & Spa in Zafferana Etnea offers modern rooms with Ionian Sea views, balconies, and en-suite bathrooms. All rooms are equipped with air conditioning, LCD TVs, and free Wi-Fi for a comfortable stay.

Gourmet Dining Experience
Indulge in classic Italian cuisine and local Etna dishes at the Parco dei Principi restaurant. The hotel offers a variety of dining options to satisfy your taste buds during your stay.

Relaxation and Wellness
Unwind at the Giardino delle Esperidi wellness centre with a sauna, Turkish bath, indoor pool, hot tub, and beauty treatments. The relaxation area with starry ceilings provides a serene atmosphere for ultimate rejuvenation.

Experience luxury and relaxation at Esperia Resort & Spa - Book your stay now!

Important information:

The outdoor pool is open from 14 June until 18 September.

Please note that the wellness centre is closed on Mondays.

Guests receive complimentary 60-minute spa access per day, per person.Swimming pool: Closed from Mon, Sep 14, 2026 until Fri, Jun 18, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

8.5
Based on 353 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
F
Fabio • couple • pt
10
2026-09-18 • via Nuitee
D
Daniel • solo_traveller • ch
10
Freue mich aufs nächste Mal
Pros:

Tolles zuvorkommendes Personal. Insbesonders an der Reception und an der Bar.

2026-09-18 • via Nuitee
J
Juergen • extended_group • de
8
2026-09-18 • via Nuitee
C
Carmelo • extended_group • it
9
2026-09-17 • via Nuitee
S
Scaffidi • solo_traveller • it
9
2026-09-15 • via Nuitee
Y
Yehuda • couple • il
6
2026-09-13 • via Nuitee
G
Gil • solo_traveller • il
9
Pros:

A very nice hotel. The room is nice.
Very nice breakfast. a lot of options including cheese sausages, fruits , sweets/cakes and such options . The personnel were very helpful. Even helped us book parking on our next location.

Cons:

The pool is not large and the direction that was given to us took us all around the hotel on a long staircase and a steep somewhat dangerous road instead of giving us an option through the hotel corridors, strange.

2026-09-10 • via Nuitee
Q
quartarone • solo_traveller • it
10
2026-09-09 • via Nuitee
A
Alessia • family_with_children • it
4
Pros:

Avrebbe bisogno di essere rinnovata un po’

2026-09-05 • via Nuitee
C
Caterina • couple • it
8
2026-08-30 • via Nuitee
G
Gaspare • couple • it
10
2026-08-30 • via Nuitee
R
RAFFAELLO • family_with_children • it
10
Pros:

Ottima

Cons:

Tutto

2026-08-29 • via Nuitee
P
paula • couple • es
9
2026-08-28 • via Nuitee
A
Antonio • couple • it
9
2026-08-20 • via Nuitee
J
josu • solo_traveller • es
9
Pros:

Habitaciones muy limpias y comodas.Lo mejor del hotel,el recepcionista DARIO.Un 10 como persona y como profesional.Eskerrikasko por todo Dario

Cons:

La piscina un poco pequeña

2026-08-18 • via Nuitee
M
moira • couple • es
7
Buena relación calidad precio
Pros:

El acceso es difícil. Habitaciones grandes y cómodas La piscina un poco pequeña y el personal amable

Cons:

El servicio de bar era escaso

2026-08-16 • via Nuitee
E
Eliana • couple • it
9
2026-08-15 • via Nuitee
N
NURIA • couple • es
10
Hotel tranquil amb unes vistes espectaculars.
Pros:

Ens van donar una habitació superior, molt gran i amb un balcó enorme. Les vistes al mar i a l’Etna espectaculars. El bufet d’esmorzar molt complert i molt tranquil. La piscina molt correcte i també molt tranquila.
Hotel molt recomanable si es vol passar uns dies en la zona. Tens el poble molt a prop per poder-hi anar a fer una volta. Pàrquing gratuït que,si vas amb cotxe, s’agraeix.

Cons:

Res

2026-08-14 • via Nuitee
F
Francesco • couple • it
10
Soggiorno in relax a Zafferana Etnea
Pros:

La nostra camera tripla, in cui abbiamo soggiornato in due, era enorme, così come il bagno. La struttura è moderna e mantenuta benissimo. Ottima la SPA, con uno staff di ragazze gentilissime e molto professionali. La piscina è piccolina ma curata, dotata di molte sdraio e ombrelloni. La colazione è eccellente e varia, dal dolce al salato. Tutto è stato perfetto: il servizio bar, la pulizia, i camerieri e la disponibilità del personale alla reception. Nota di merito anche per l'enorme parcheggio gratuito. Speriamo di ritornarci presto!

Cons:

L'unica nota negativa del nostro soggiorno riguarda il fatto che, al piano sottostante la nostra camera, si sentiva il rumore di alcuni motori accesi quasi H24, il che disturbava molto durante la notte. In vista del prossimo soggiorno, chiederò in anticipo di evitare le camere situate in questa area rumorosa.

2026-08-14 • via Nuitee
F
federica • couple • it
10
2026-08-13 • via Nuitee