Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Great service
Stunning views
Delicious food

Categories

Cleanliness
8.49
Standard quality for this hotel tier.
Service
8.96
Staff is friendly and helpful, making the stay comfortable.
Location
8.5
Beautiful location with stunning views of the mountains.
Room Quality
8.45
Rooms are spacious and comfortable with great views.
Amenities
8.48
Indoor pool and Ayurvedic massage available.
Value for Money
8.44
Reasonable pricing considering the overall experience.
Food and Beverage
8.49
Food is delicious and well prepared.
Overall Experience
8.96
Exceptional experience with great service and beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:45

Property Description

Spa and Recreational Activities
Indulge in massages and facials at the full-service spa. Relax with an indoor pool, spa tub, and bicycles for rent.

Dining and Room Service
Experience poolside dining with a view at Kantipur Restaurant. Enjoy the convenience of room service during limited hours.

Business and Event Facilities
Access amenities like a business center, limo service, and meeting rooms. Host events at the conference center.

Relax and recharge at Club Himalaya, by ACE Hotels in Nagarkot. Book your stay now for a rejuvenating experience.

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.6
Based on 130 reviews
Cleanliness: 8.49
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.96
O
Omar • solo_traveller • kw
1
Don’t stay there
Pros:

The hotel is 4 star not 5 as mentioned in booking.. the place smells bad, the room was so dirty (hair on my bed) and the bathroom is just another level of disgust.

Room service called me while I’m asleep telling me that we will close now so I should order..

Cons:

Everything

2026-07-03 • via Nuitee
G
Globe~Trotter123 • couple • ca
3
Dead and depressing
Pros:

Mr Shankar as guest relations was kind enough to invite to sundowner tea and drinks but unfortunately there was no Sunset to see. Breakfast and dinner buffet were average with good choices but lack of taste. Only dinner dal was great. The server didn’t know how to open a sparkling wine bottle and flute glasses required for a five star service.

Cons:

The rooms are old and lack sound proofing you can hear people walking around even at 1am midnight. The spa, reception and front office staff was horrible especially Ms Renu during check out made us feel unwelcome and uncomfortable. She refused to assist with taxi and allow us to use jacuzzi before checkout.

2026-07-02 • via Nuitee
S
Sujendra • couple • np
6
Could have been better if rooms were better equiped and open
Pros:

Location, food and staff

Cons:

Rooms

2026-06-24 • via Nuitee
H
Hirak • solo_traveller • in
8
Pros:

The location

2026-06-19 • via Nuitee
C
chris thomas • extended_group • gb
10
Brilliant stay in beautiful mountain surroundings.
Pros:

The hotel is cleverly designed so that the majority of rooms face out across the valley towards the Himalayas. The views are brilliant and the roof top sundowners is a nice touch.

Cons:

Maybe some more knowledge and support with local walks, staff were supportive but not knowledgeable.

2026-06-16 • via Nuitee
L
Lawrence • solo_traveller • gg
9
Pros:

Incredible hospitality and views, regardless of the monsoon mists. The hospitality in the restaurant was amazing, as was the food! Highly recommend!

Cons:

Monsoon period does bring mist and fog, but it will not effect the quality of the hospitality and hotel.

2026-06-11 • via Nuitee
R
Rich • solo_traveller • gb
1
Terrible
Pros:

Nothing

Cons:

Firstly why have they put a swimming pool next to the restaurant. You try and enjoy your food and all you can hear is screaming children in the pool then parents come and lean over your table while looking in the pool. Then during evening meal 4 times I was relocated by different staff saying the table isnt available. It felt like I was playing musical chairs. After that we decided to take the food to the room as we was annoyed. Next morning I was woken at 5am by staff knocking my door.
This experience was terrible from start to finish

2026-06-08 • via Nuitee
A
ATHANASIOS • couple • gr
9
Pros:

Location is really nice and the view as well! Stuff was really kind and willing to provide anything! The hotel at the main area was beautiful and the food buffet amazing!! Thank you for everything!

Cons:

The price for this room could be less than that!

2026-05-30 • via Nuitee
M
MANU • solo_traveller • ae
3
Pros:

Location and property design

Cons:

Poor service. In my 2 days stay, water supply went off 3 times and each time there wasnt any response on calling the room.service. i had to actually walk down and tell reception to resolve it. This wasn't an experience and service quality yoy expect in a 5 star.

2026-05-29 • via Nuitee
S
Simon • solo_traveller • bd
10
Pros:

Amazing experience. Superb food and service.

Cons:

Leaving so soon. Should have stayed longer

2026-05-28 • via Nuitee
N
Nicholas • solo_traveller • au
8
Beautiful but not a wet season destination
Pros:

I've stayed here twice. The facilities are great; well equipped for a relaxing weekend away. There are so many little nooks and spaces in which to enjoy a cold drink and some contemplation, surrounded by forest and mountains. The menu is diverse and delicious, although I'd be wary of the pork. The breakfast spread was also terrific. The spa is definitely worth a visit; the masseuse is very capable and I left feeling a million bucks.

Cons:

The pool was cold; like ice cold. We were told this is because it's summer, although it was the same the first time I visited in November. All signs would indicate that it is meant to be heated and likely doesn't work. I also wouldn't recommend going in the wet season. While a beautiful place, the view was completely obscured by cloud and mist. I understand they also burn off the harvested wheat fields in May, which only added to the issue. We couldn't see either the sunrise or sunset, let alone the Himalayas, which is much of the reason to visit.

2026-05-26 • via Nuitee
A
Anju • family_with_children • np
10
2026-05-25 • via Nuitee
Y
Youngae • extended_group • kr
9
2026-05-19 • via Nuitee
N
Nakarmi • solo_traveller • np
10
Perfecto
Pros:

Food was the best. This was my second stay and the only reason because of food and their services.

2026-05-18 • via Nuitee
M
Monica • solo_traveller • ch
10
2026-05-09 • via Nuitee
U
Ugur • solo_traveller • tr
8
Pros:

Personel souriant

Cons:

L'environnement sonore est excessif et ne favorise pas la sérénité. La clientèle est bruyante.

2026-04-25 • via Nuitee
S
Stephan • solo_traveller • ca
10
Pros:

The rooftop, both in the morning and in the evening, had complimentary local tea and treats, and they would bbq in the evening. The restaurant was very good. The local birds at dawn make beautiful sounds.

2026-04-24 • via Nuitee
D
Dan • family_with_children • us
10
Pros:

We originally booked a triple room, but the hotel kindly upgraded us to a junior suite. It was spacious, with an amazing balcony featuring a bed and a jacuzzi. The hotel also offers a buffet, and the food was excellent. Overall, we had a wonderful stay and truly enjoyed our time at the hotel.

2026-04-19 • via Nuitee
J
Jodie • family_with_children • gb
8
Pros:

Food,staff, location

Cons:

Swimming pool is so cold - impossible to swim in

2026-04-17 • via Nuitee
L
Leon • family_with_children • co
6
Pros:

Delicious breakfast and helpul staff

Cons:

Pool very cold

2026-04-02 • via Nuitee