Metropol Hotel

Hotels
7.8 (2682 reviews)
45, Quai Du Rhin , Calais , FR
+33 3 21 97 54 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Small room sizes
Limited amenities

Categories

Cleanliness
7.94
Guests found the hotel to be clean and well-maintained, with positive remarks about the general tidiness.
Service
8.41
Friendly and helpful staff repeatedly mentioned; service is standard for this hotel tier.
Location
8.45
Centrally located near the train station with easy access to local attractions.
Room Quality
6.9
Rooms were described as small or needing updates, but still adequate for short stays.
Amenities
7.43
Basic amenities provided, but guests expressed a desire for more options like better coffee.
Value for Money
7.89
Affordably priced compared to nearby hotels, offering good value, especially for breakfast.
Food and Beverage
7.94
Breakfast options praised for quality, but some variety and coffee selections could be improved.
Overall Experience
7.41
Generally positive experience, with some areas for improvement in room quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:45

Property Description

City Centre Convenience
Located just a 2-minute walk from the train station in Calais, the Metropol Hotel offers a prime city center location for your stay.

Modern Comforts
Enjoy modern amenities such as free Wi-Fi, flat-screen TVs with satellite channels, and soundproofed rooms with private bathrooms and hairdryers.

Pub and Entertainment
Relax in the English-style pub with leather armchairs, have a drink while playing a game of snooker, or unwind in the comfortable seating areas.

Experience the convenience and comfort of the Metropol Hotel in Calais. Book your stay now for a memorable city center experience!

Important information:

Breakfast is complimentary for children under 6 years old.
For any bar consumption exceeding 10 euros, a game of billiards is offered.
For any stay of more than 2 nights, a parking space (under video surveillance) is offered upon reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Location

Guest Reviews

7.8
Based on 2682 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.41
N
Nicky • extended_group • gb
7
Perfect for a overnight stay for the shuttle
Pros:

Great location with secure parking, friendly service

Cons:

Dated and in need of a face lift - but reflected in the price

2026-09-19 • via Nuitee
J
Jacob • solo_traveller • nl
7
2026-09-19 • via Nuitee
D
DanielMarsden • family_with_children • gb
5
One time thing
Pros:

The location is very good, it is just behind the railway station and right next to the bus station which makes commuting in and out easy with the shuttle bus to and from the ferry port up the street. The welcome was warm and helpful. The rooms were relatively clean. Pricing is fair given the location.

Cons:

The rooms we were in looked nothing like the photos, very dated hotel and there's a lot of neglect across the building and the shower curtains were covered in mould. The hotel is in a bad state and being a historical hotel I find it appalling that it is being left to rot. There are no rules enforced with people making noise right up to 4am, smoking and shouting out their windows and banging. The breakfast is 12.99 per person; complete waste of money! The breakfast in question is a few slices of generic cheese and a couple of yogurts. They offered us; scrambled egg or an omelette. My travel partner had the scrambled egg where I had the omelette. No flavour, overcooked liquid egg. Two mouthfuls and it was left and we went for a better breakfast down the street.

2026-09-19 • via Nuitee
S
Sylvain • couple • fr
10
2026-09-19 • via Nuitee
J
Judit • solo_traveller • gb
9
Pros:

Really comfortable bed, quiet area and easy to park on the street.
A walking distance to the Calais centre.
Extremely friendly staff.

Cons:

All good, but if I have to say a suggestion, the room feels a bit dim and it could do with a refurbish.

2026-09-19 • via Nuitee
A
Anouk • solo_traveller • be
10
2026-09-19 • via Nuitee
T
Thomas • couple • de
6
2026-09-18 • via Nuitee
R
Rié • solo_traveller • jp
7
2026-09-18 • via Nuitee
C
Carine • solo_traveller • fr
3
J'ai annulé pour la fin de semaine
Pros:

Le personnel et la situation

Cons:

L'odeur au rez de chaussée de remontée d'égout, les feuilles de tapisserie se décollent dans la salle de petit déjeuner ainsi que dans les chambres. Dans le chambres pas de douche mais une vieille baignoire, équipement et décoration très vieillissants ! La moquette des chambres est douteuse...

2026-09-18 • via Nuitee
K
Kwok Wing • extended_group • gb
1
Too unfortunate to have booked this hotel.
Pros:

Convenient location.

Cons:

The toilet seat has no leg room. All walls, carpet and furniture are ageing. The room is very small, dark and has odd smell. The pillows are uncomfortable.

2026-09-18 • via Nuitee
L
Laurens • extended_group • be
4
Oke voor 1 nacht, ondenkbaar voor meerdere.
Pros:

Het was een vrij verouderd hotel, maar dat gaf het charme. Het personeel was aangenaam.

Cons:

- €14 voor een ontbijt waar de vliegen een feest op houden, kan je met een gerust hart overpriced noemen.
- de garage die geadverteerd wordt, is helemaal niet beschikbaar voor gasten. We mochten mooi onze auto op de parking van het busstation pleuren.
- de badkamer was enorm verouderd en hygiëne was een nagedachte.
- de kamer stonk naar sigarettenrook
- de centrale verwarming werkte niet en de kamer opwarmen met het oubollige elektrische vuurtje in de badkamer was zeker en vast een leuk tijdsverdrijf.

2026-09-17 • via Nuitee
E
Eric • solo_traveller • fr
10
Pros:

La propreté de la chambre
Et le personnel est bien

2026-09-17 • via Nuitee
C
Christophe • solo_traveller • fr
7
Pros:

Personnel aux petits soins
Petit déjeuner très correct avec en surprise omelette et bacon
Billard type snooker très agréable

Cons:

Manque de lumière au plafonnier en chambre
Salle de bains juste assez grande mais wc encastré dans un recoin pas très confortable
Hôtel qui conserve le charme de l'ancien mais qui mériterait une rénovation

2026-09-17 • via Nuitee
U
Uwe • solo_traveller • de
8
2026-09-17 • via Nuitee
H
Huw • couple • gb
5
2026-09-16 • via Nuitee
B
Barbara • couple • gb
8
Perfectly adequate for an overnight stay
Pros:

It was clean and the bed was very comfortable. The manager was very helpful and the fact there was a locked garage was great. We did not have breakfast do can’t comment on that.

Cons:

It was a bit dated

2026-09-16 • via Nuitee
A
annie • couple • fr
6
Une simple étape
Pros:

Central

Cons:

Chambre triste et petite

2026-09-16 • via Nuitee
D
David • solo_traveller • gb
9
Great hotel and location
Pros:

Nice hotel in the centre of town. Secure parking if required or side street parking outside hotel entrance. Very pleasant staff. Great for a one night stopover.

Cons:

Nothing of note.

2026-09-16 • via Nuitee
B
Benabbou • solo_traveller • fr
7
2026-09-16 • via Nuitee
P
PJ • family_with_children • ie
6
Nice small hotel near to the tunnel
Pros:

Close to Tunnel, and nice small hotel, staff very nice

Cons:

Lack of information on parking

2026-09-15 • via Nuitee