Hotel Hermitage Amsterdam

Hotels
7.4 (2651 reviews)
Nieuwe Keizersgracht 16 , Amsterdam , nl

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noisy rooms
Small accommodations

Categories

Cleanliness
7.05
Mixed reviews on cleanliness were noted, with some mentioning rooms were clean but other comments indicated issues.
Service
8.55
The staff was consistently described as helpful and friendly.
Location
8.55
Guests praised the hotel location as convenient and central.
Room Quality
6.55
Some reviews highlighted small and poorly equipped rooms.
Amenities
6.55
Limited facilities mentioned, along with no elevator which affected accessibility.
Value for Money
7.05
Some reviews mentioned pricing was unjustified for room quality.
Food and Beverage
7.45
Standard quality for this hotel tier, not specifically mentioned in reviews.
Overall Experience
7.45
The overall experience was mixed with notable pros but significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:12

Property Description

Tranquil Private Garden: Escape the hustle and bustle in our serene private garden, perfect for a relaxing afternoon.

Modern Guest Rooms: Enjoy our stylish guest rooms with monochrome décor and flat-screen cable TV for your entertainment.

Convenient Location: Explore the city easily with our close proximity to Waterlooplein metro station and royal theatre Carré.

Book your stay at Hotel Hermitage Amsterdam now to experience a blend of comfort, convenience, and tranquility.

Important information:

Please be mindful that the hotel is located within a traditional Amsterdam building spanning five floors, without an elevator.

Additionally, please be aware that the hotel may conduct a pre-authorization on your credit card following your booking if you have chosen to settle the payment at the property upon arrival.

It's important to note that any special requests are subject to availability and may result in additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

7.4
Based on 2651 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 6.55
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 7.45
Overall Experience: 7.45
E
Elisa • couple • be
5
Pros:

Dicht bij het centrum

Cons:

Extreem kleine kamer. Het voelde alsof we op een gang lagen met een wc en douche in. Je kon amper passeren van de wc naar de douche. Echt extreem klein voor wat de prijs is..

2026-05-29 • via Nuitee
Y
Yanitsa • extended_group • bg
8
Pros:

All good, location is nice,

Cons:

be prepared for the 100€ deposit they take upon arrival, so it doesn’t come as a surprise :) (they give it back when you leave)

2026-05-28 • via Nuitee
M
Marianne • solo_traveller • no
10
Pros:

Det var veldig god service. De ansatte var veldig hyggelige og gav god service. Hotellrommet ble ryddet hver dag og vi fikk rene håndklær daglig. Hotellet ligger i kort avstand til mye gode restauranter og cafeer og parker. Asterdam Boats ligger rett ved slik at det er kort vei til kanaltur. Kan absolutt bo her igjen.
Pluss for at det lå ørepropper på rommet.

Cons:

Det var ingen knagger på rommet slik at det var vanskelig å få hengt opp håndklær. Pluss at putene ikke var de beste.

2026-05-27 • via Nuitee
D
Dylan • extended_group • gb
8
2026-05-27 • via Nuitee
A
Arezoo • couple • de
3
2026-05-26 • via Nuitee
S
Smith • solo_traveller • gb
4
2026-05-26 • via Nuitee
T
Tom • solo_traveller • gb
1
2026-05-26 • via Nuitee
M
Mohamed • solo_traveller • eg
8
2026-05-25 • via Nuitee
L
Louise • extended_group • se
7
Bra läge, trevlig personal och prisvärt.
Pros:

Nära till mycket och enkelt med bokning. Personalen var trevlig och vi kunde checka in tidigare än väntat.

Cons:

Kudden i sängen var kass och väldigt obekväm.

2026-05-25 • via Nuitee
Y
Yeşim Doğa • extended_group • tr
6
2026-05-25 • via Nuitee
M
Morten • couple • no
5
Pros:

Beliggenheten. Autentisk i nabolag sentrum, men i rolig og stille område.

Cons:

Vi booket et lite rom men det eget seg dårlig for 2 personer.

2026-05-24 • via Nuitee
C
Chabas • extended_group • fr
8
Pros:

L’emplacement est super , au calme tout en étant hyper central . La chambre était propre et le personnel très gentil .

Cons:

La chambre et la salle de bain un peu petit pour 3 malgré tout

2026-05-24 • via Nuitee
H
hernandez • solo_traveller • us
8
Good stay, great location.
Pros:

Location, friendly staff, kitchen/patio area for morning coffee.

Cons:

Historic property w small room and no elevator

2026-05-22 • via Nuitee
N
Nicola • extended_group • ie
8
Gray value for money, in terms of location, comfort, and staff
Pros:

Loved the location, it’s in a residential area so it’s really quiet and calm. On a beautiful canal, and it actually has a cute buck garden and and there’s loads of trees and surrounding greenery

Cons:

The bathroom was a bit tight it could’ve been a bit bigger, and the shower wasn’t very leak proof.

2026-05-22 • via Nuitee
K
Kelly • family_with_children • ie
10
Great location and friendly staff
Pros:

It was really close to everything especially metros and trams and a 25 min walk to central station. There were a few cute little cafes around the corner from the hotel also. The staff were super friendly. I loved the idea of the kitchen being open so you could make your own breakfast if you wanted. It was in quiet area away from the hustle and bustle. The room had a lot of space so we didn’t feel crowded and had all the essentials such as hairdryer, extra bedding, fresh water and even a fan which we were grateful for! Great for the price.

Cons:

I wouldn’t say I didn’t like anything but the fan in the bathroom was extremely loud especially when using the loo during the night.

2026-05-22 • via Nuitee
J
Javier • extended_group • cl
7
2026-05-22 • via Nuitee
L
Lukas • extended_group • de
8
2026-05-20 • via Nuitee
S
sean • solo_traveller • be
7
Pros:

Emplacement calme

Cons:

Bâtiment quelque peu vétuste, pas isolé, étroit

2026-05-18 • via Nuitee
M
Mackenna • extended_group • us
10
Pros:

Great value. Awesome location. Nice staff. Got their early and they let us keep our bags there all day. The room slept 5 and it was great

2026-05-18 • via Nuitee
S
Sina • couple • de
7
Alles okay und freundlich, aber nichts für Geräuschempfindliche
Pros:

Sehr freundliches Personal, gute Lage

Cons:

Sehr hellhörig, wir haben die Wasserleitungen oder Heizung sehr laut gehört

2026-05-16 • via Nuitee