Hotel Hermitage Amsterdam

Hotels
7.4 (2668 reviews)
Nieuwe Keizersgracht 16 , Amsterdam , nl

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Children allowed

Facilities

Television in common areas
Free wired internet
Internet access
Housekeeping on request
Secured parking
Garage
Bicycle-friendly property
Electric bicycle charging station
Electric bicycle charging station
Parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noisy rooms
Small accommodations

Categories

Cleanliness
7.05
Mixed reviews on cleanliness were noted, with some mentioning rooms were clean but other comments indicated issues.
Service
8.55
The staff was consistently described as helpful and friendly.
Location
8.55
Guests praised the hotel location as convenient and central.
Room Quality
6.55
Some reviews highlighted small and poorly equipped rooms.
Amenities
6.55
Limited facilities mentioned, along with no elevator which affected accessibility.
Value for Money
7.05
Some reviews mentioned pricing was unjustified for room quality.
Food and Beverage
7.45
Standard quality for this hotel tier, not specifically mentioned in reviews.
Overall Experience
7.45
The overall experience was mixed with notable pros but significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:12

Property Description

Tranquil Private Garden: Escape the hustle and bustle in our serene private garden, perfect for a relaxing afternoon.

Modern Guest Rooms: Enjoy our stylish guest rooms with monochrome décor and flat-screen cable TV for your entertainment.

Convenient Location: Explore the city easily with our close proximity to Waterlooplein metro station and royal theatre Carré.

Book your stay at Hotel Hermitage Amsterdam now to experience a blend of comfort, convenience, and tranquility.

Important information:

Please be mindful that the hotel is located within a traditional Amsterdam building spanning five floors, without an elevator.

Additionally, please be aware that the hotel may conduct a pre-authorization on your credit card following your booking if you have chosen to settle the payment at the property upon arrival.

It's important to note that any special requests are subject to availability and may result in additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

7.4
Based on 2668 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 6.55
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 7.45
Overall Experience: 7.45
I
Iglesias • solo_traveller • es
8
Pros:

Estaba cerca del centro y estaba muy limpio y es un edificio típico del centro la calle de acceso tiene un canal

Cons:

Se escuchaban mucho las habitaciones contiguas y no podíamos abrir el estor de la ventana porque por qué se nos veía desde un patio donde daba, ya que las ventanas son hasta el suelo
Hay que bajar y subir por una escalera de caracol complicada para personas no agiles

2026-06-19 • via Nuitee
L
Leta • family_with_children • gb
6
Good location but expensive for a basic hotel
Pros:

Location is good …walkable (20-30mins) to classic city tourist sights. Good pressure in shower.

Cons:

Thin walls, no AC. Steep stairs but knew about that. Very hot had to have windows open so could hear all the neighbourhood. Room quite cosy for three. Bathroom tiny. Shower could hardly turn around in. Water leaked out of shower on floor. No where in shower to put bottles of shampoo etc. towels provided small. No where to hang them to dry. Safe worked but wasn’t attached to anything!!

2026-06-18 • via Nuitee
G
Graciela • solo_traveller • ar
9
2026-06-18 • via Nuitee
L
Lucie • solo_traveller • fr
4
Nice location, but pricy for a room of this quality
Pros:

Nice view of the neighbourhood, location is quite close to city center.

Cons:

The room was not sound prrof at all, I could here the people in the room next door going to the toilet or using the shower.
The window blinds were not blocking some of the light and I could hear much of the noise outside as the window was single-paned glass.
The light fixtures were not correctly fixed and fell on me when sitting on my bed.
The room shows multiple signs of wear.

2026-06-17 • via Nuitee
M
Miguel • solo_traveller • es
6
2026-06-16 • via Nuitee
K
Kristy • solo_traveller • gb
10
2026-06-14 • via Nuitee
P
Paul • family_with_children • be
6
Ideaal voor een citytrip omdat je alleen op de kamer bent om te slapen
Pros:

De ligging was top.
De badkamer was heel netjes

Cons:

De kamer was vrij klein en wat gedemodeerd.
Er was ook een laag plafond

2026-06-11 • via Nuitee
Z
Zoran • couple • hr
8
dobra vrijednost za novac
Pros:

povijest

Cons:

premala kupaonica

2026-06-09 • via Nuitee
F
Flavio • family_with_children • it
7
hotel in centro carino dove passare una breve vacanza
Pros:

Hotel in centro e comodo per tutti i posti importanti di Amsterdam da visitare, arrivare dalla stazione dei treni di Amsterdam Central è possibile anche a piedi con una breve passeggiata di qualcosa più di un KM. Rapporto qualità/prezzo ottimo per essere in centro ad Amsterdam. Non c'è colazione, ma hanno in caso una cucina attrezzata che può essere usata con cose portate da fuori dagli ospiti

Cons:

purtroppo l'accesso alle camere è abbastanza angusto, in quanto le scale sono molto ripide, ed è un problema se si hanno valigie voluminose, ma dobbiamo anche dire che è un fabbricato del 1700, quindi non si può avere tutto

2026-06-08 • via Nuitee
M
Mazlum • extended_group • ua
3
Pros:

Tesis konum olarak iyi ama odalar çok ufak banyolara sığmak için yan yan yürümek lazım eski otel 4üncü kattaydı odamız asansör yok çık in aciz oluyorsunuz bir daha konaklamak istemeyeceğim bir otel

2026-06-08 • via Nuitee
P
Patrick • couple • de
4
als Notnagel annehmbar
Pros:

-/-

Cons:

Zimmer unter dem Dach mussten über zu steile Treppen erreicht werden.
Zimmer sehr klein; keine richtige Beleuchtung; Bad sehr beengt;

2026-06-07 • via Nuitee
H
Hamid • couple • be
4
Pros:

La vue

Cons:

L'équipement de la chambre est-elle pas satisfait malheureusement

2026-06-06 • via Nuitee
R
Rachel • family_with_children • at
10
Amsterdam is an amazing city! Will definitely be coming back and will book room 303 again 😃
Pros:

Such a cute hotel in an awesome location! It’s 3 stars, which means that it has its cracks and flaws, but is very clean and so authentic! Very steep and narrow stairs added to the experience when lugging our 20kg luggage up to the third floor, but we were prepared for that 💪 Great to watch the boats go past on the canal next to the hotel.

Cons:

It would be brutally hot in summer as there is no air conditioner. We were lucky that it wasn’t hot during the day as the room still really warmed up. We opened the window in the night, but it gets quite noisy in the early morning, so always closed it then and switched the fan on.

2026-06-05 • via Nuitee
F
Francesca Quitadamo • couple • it
6
Cons:

-no car parking, different than Booking's information
-hotel staff didn't answer my calls and messages

2026-06-04 • via Nuitee
A
Ashleigh • extended_group • au
8
2026-06-04 • via Nuitee
V
Vittoria • extended_group • it
9
Soggiorno piacevole nel centro di Amsterdam
Pros:

Posizione, pulizia e camera

Cons:

Nulla ad eccezione del phon rotto.

2026-06-04 • via Nuitee
K
Karen • solo_traveller • am
7
Cons:

Parking for a car

2026-06-02 • via Nuitee
J
Janina • couple • se
8
Good option for those who want to pay less
Pros:

Central but calm, big window, comfortable bed, coffe, shower - all fine

Cons:

Tiny bathroom with no Space for legs sitting on the toilet and no elevator. Not a problem really but probably good to know!

2026-06-02 • via Nuitee
K
karl • solo_traveller • be
8
2026-06-01 • via Nuitee
I
Ibrahim • couple • fr
10
2026-06-01 • via Nuitee