Hotel Mosaic

Hotels
6.9 (6955 reviews)
Via Cernaia 39B , Rome , IT

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
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Review Highlights

Pros:
Excellent location near Roma Termini / well connected
Free morning coffee / good hot-drink machine
Several reports of friendly/helpful staff
Reasonably priced for some guests; decent private room reports
Cons:
Serious cleanliness problems reported (bed bugs, mould, dirty areas)
Poor or non-working air conditioning; rooms very hot and noisy
Extra €5 daily charge in cash and towel charges / unexpected fees
Broken lockers/doors and safety/maintenance issues (broken fixtures, piece of metal near bed)

Categories

Cleanliness
3
Multiple reviews report serious cleanliness issues (bed bugs, unpleasant smells, mould in shower, dirty facilities and broken/unclean fixtures).
Service
9
Several guests praise staff and friendly service and mention helpfulness and free morning coffee; a few reports note poor reception behaviour or access problems, but the dominant sentiment is positive.
Location
10
Repeatedly and consistently praised for being very close to Roma Termini and well connected to public transport.
Room Quality
3.8
Multiple complaints about poor room conditions: inadequate or non-working air conditioning, very hot rooms, small/short beds, broken doors/lockers, noisy environment and some reports of bed bugs.
Amenities
7.5
Positive mentions of free coffee and a good hot-drink machine and daily towel changes in some reports; negatives include limited AC, occasional broken lockers and towels sometimes charged for.
Value for Money
6.4
Mixed signals: described as reasonably priced by some but several guests report an extra €5 daily charge (cash), towel charges and other unexpected fees that lower perceived value.
Food and Beverage
8.5
Free morning coffee and a good hot-beverage machine are commonly praised, though one report mentions milk running out for cappuccinos.
Overall Experience
7
Overall mixed: some guests report an excellent stay (clean and friendly staff) while others had very negative experiences (cleanliness, bed bugs, AC and safety concerns); the aggregate leans slightly positive due to strong location and several positive service notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:47

Property Description

Historic Building in Central Rome
Hotel Mosaic, nestled behind Rome's iconic Santa Maria Degli Angeli Basilica, offers a unique stay in a historic building just a stone's throw away from Termini Train Station. The rooms boast charming marble floors, air conditioning, and complimentary Wi-Fi, with some featuring private bathrooms.

Convenient Location and Services
Situated near Piazza della Repubblica and the vibrant shops of Via Nazionale, Hotel Mosaic provides easy access to Rome's bustling city life. Guests can enjoy a hearty breakfast in the dedicated breakfast room and benefit from the round-the-clock availability of the attentive staff, ready to assist with travel arrangements and local insights.

Personalized Assistance and Information
With a 24-hour reception, guests at Hotel Mosaic can rely on the knowledgeable staff for personalized travel tips and tourist information, ensuring a seamless and memorable stay in the heart of Rome.

Ready to experience the charm of Hotel Mosaic? Book your stay now for an unforgettable Roman getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

6.9
Based on 6955 reviews
Cleanliness: 3
Service: 9
Location: 10
Room Quality: 3.8
Amenities: 7.5
Value for Money: 6.4
Food and Beverage: 8.5
Overall Experience: 7
B
Bruna • solo_traveller • br
8
2026-09-19 • via Nuitee
D
Danilo • solo_traveller • it
9
2026-09-19 • via Nuitee
N
Natavan • solo_traveller • az
8
The location is nice, next to the Termini. It is very important and comfortable
Pros:

Stuff

Cons:

When I arrived at 3:00 am I didn't turn on the light, but others visitors made so much noise during all night. I know that this is not your fault, but the man on upper bank next to the door didn't let sleep at all...

2026-09-19 • via Nuitee
T
Timur • solo_traveller • es
10
2026-09-19 • via Nuitee
N
Natalia • solo_traveller • py
3
2026-09-19 • via Nuitee
G
Genevieve Asor • solo_traveller • it
8
2026-09-19 • via Nuitee
D
Denisse • extended_group • hn
8
Buena atención del personal
Pros:

Lugar con buena ubicación

Cons:

Algo viejo, pero por el precio estaba muy bien

2026-09-19 • via Nuitee
H
Hela • couple • de
7
2026-09-19 • via Nuitee
V
Velazquez • couple • py
1
2026-09-18 • via Nuitee
M
Manlitoc • solo_traveller • hr
3
2026-09-18 • via Nuitee
T
Thiện Nhân • solo_traveller • dk
5
2026-09-18 • via Nuitee
A
Anas • solo_traveller • ma
7
2026-09-18 • via Nuitee
F
Faisal • solo_traveller • au
9
2026-09-18 • via Nuitee
K
Keiko • solo_traveller • us
3
Pros:

I wouldn’t come back for many reasons. The beds for sharing rooms are really old and they are kind of dangerous. They make a lot of sounds. The air conditioning was really cold and by the way they will charge for a fee once you get there 5 euros per night! I paid 25 more euros for my stay so be prepared. Take your towels with you because it is also 5 more. The lockers are not working so I felt really worried when I had to go out

2026-09-17 • via Nuitee
A
Antonino • solo_traveller • it
10
Pros:

Tutto

2026-09-17 • via Nuitee
N
Nataliia • solo_traveller • it
10
2026-09-17 • via Nuitee
M
Migle • solo_traveller • lt
6
2026-09-17 • via Nuitee
L
Leonardo Vale • solo_traveller • br
10
Bem próximo da Fontana Di Trevi, do Coliseu e da estação Roma Termini. Quarto limpo e aconchegante
Pros:

Como fui no verão passei por um calor que nunca havia sentido na minha vida antes, mas o quarto era bem refrigerado, também era silencioso em todos os horários e possui armários para guardar os meus itens.

Cons:

A única coisa que me incomodou foi o atendiemento de um funcionário no dia em que cheguei, muito mal educado, rude e sem paciência comigo que não sabia falar inglês, mas depois veio uma funcionario muito educada e gentil que falava português e um outro moço que falava espanhol que me ajudou muito com toda paciência do mundo!

2026-09-17 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
Pros:

Чудове розташування є привабливим для туристів. Комфортні кімнати, зручне ліжко. Чиста ванна кімната.
Прекрасний персонал!
Все відповідає фото та опису.
Поряд недорогі магазини, піцерії, кафе.
Grazie mille, Roma.

2026-09-16 • via Nuitee
D
Dario • solo_traveller • ch
1
2026-09-16 • via Nuitee