Holiday Inn Express Tuxtla Gutierrez La Marimba by IHG

Hotels
•
Holiday Inn Express
8.8 (238 reviews)
Avenida Central Poniente, 1254 Colonia El Maguey , Tuxtla Gutiérrez , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent central location (near Parque/Marimba)
Friendly, attentive staff
Comfortable, spacious rooms (King-size, remodeled)
Good breakfast for many guests
Clean rooms reported by many reviewers
Convenient for nightlife and city center
Cons:
Occasional cleanliness issues (cockroach, dust, leftover trash)
Breakfast sometimes ran out or was repetitive
Small parking
Limited gym information / amenities inconsistently communicated
Low soap/shampoo levels and bathroom curtain causing wet floors
One reported reservation cancellation and refund delay

Categories

Cleanliness
7.7
Mostly described as clean (rooms, bathrooms), but several guests reported issues: one reported a cockroach, others noted dust or leftover trash from previous guests and recommended closer supervision of housekeeping.
Service
9.9
Staff repeatedly praised for friendliness, helpfulness and attentive service; multiple guests specifically commended the personnel and service quality.
Location
10
Consistently highlighted as excellent and very central (near Parque de la Marimba, Bicentenario and city center); many guests cited location as a primary positive.
Room Quality
9.2
Rooms described as spacious, comfortable, some recently remodeled, with King-size beds and generally good amenities; overall positive room impressions.
Amenities
7.8
Mixed mentions: small parking, limited or undisclosed gym access, low soap/shampoo levels in dispensers and bathroom curtain issues causing wet floors—amenities functional but with some shortcomings.
Value for Money
7.4
Many guests found the stay good value given location and service, but value perception lowered by issues like repetitive/limited breakfast offerings and a serious isolated case of a cancelled reservation and refund delay.
Food and Beverage
8.4
Breakfast frequently praised as good, but several guests reported runs-outs, limited replenishment, and repetitive menu over multiple days; overall positive but inconsistent.
Overall Experience
10
Overall very positive experiences dominated: guests repeatedly noted excellent location, friendly staff and comfortable rooms; a few negative incidents did not outweigh generally strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Modern Hotel with Great Amenities

Luxurious Rooms with Work Desk

Indulge in our stylish air-conditioned rooms equipped with a coffee maker, flat-screen TV, and free Wi-Fi. Each room features a spacious work desk, ergonomic chair, and a well-appointed bathroom with complimentary toiletries.

Delicious Complimentary Breakfast and 24-Hour Services

Start your day with a free breakfast buffet at Holiday Inn Express Tuxla Gutierrez La Marimba, offering a variety of options. Enjoy our 24-hour reception, tour desk, and gift shop for your convenience.

Convenient Location Near Marimba Park

Located just 1 km from the historic center, our hotel is the perfect choice for both leisure and business travelers. Book now and experience comfort and convenience at its best.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Location

Guest Reviews

8.8
Based on 238 reviews
Cleanliness: 7.7
Service: 9.9
Location: 10
Room Quality: 9.2
Amenities: 7.8
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 10
A
Antonio • couple • mx
10
FELICIDAES
Pros:

TODO, INSTALACIONES, PERSONAL, LIMPIEZA Y ATENCION
FELICIDADES.

2026-10-30 • via Nuitee
R
rivera tapia • couple • mx
9
excelente
Pros:

muy buena ubicacion cerca del parque bicentenario, marimba y centro en general

2026-10-30 • via Nuitee
A
Andres • extended_group • mx
10
2026-10-29 • via Nuitee
J
José Balderas • family_with_children • mx
10
Muy buena atención
Pros:

Excelente ubicación y muy bien las instalaciones y la atención del personal.

Cons:

El estacionamiento es pequeño.

2026-10-26 • via Nuitee
V
Victoria • solo_traveller • mx
9
Pros:

Excelente ubicación y habitaciones cómodas y espaciosas

Cons:

Faltó que el personal me diera información de que cuentan con area de gym. Lo descubrí muy tarde

2026-10-13 • via Nuitee
M
María de Los Ángeles • solo_traveller • mx
8
bien
2026-10-10 • via Nuitee
E
Elodie • couple • ca
9
2026-09-19 • via Nuitee
R
ROBERTO ALFONSO • solo_traveller • mx
10
2026-09-08 • via Nuitee
K
kleberchavez • family_with_children • mx
9
Volveremos
Pros:

Remodelación de habitaciones

2026-09-08 • via Nuitee
R
ROSENDO • solo_traveller • mx
10
2026-09-07 • via Nuitee
A
Adiel • extended_group • mx
10
Excelente ubicación
Pros:

Excelente ubicación

Cons:

El alojamiento incluia desayuno, pero cuando bajamos ya se habian acabado en su mayoria lo que habían servido, eran pocas cosas de lo que habia y que pudimos desayunar y no se colocó más.

2026-09-04 • via Nuitee
J
Julian Antonio • solo_traveller • mx
10
2026-09-03 • via Nuitee
I
Imelda • solo_traveller • mx
7
2026-09-03 • via Nuitee
L
Luis • solo_traveller • mx
10
Super céntrico
Pros:

Excelente atención

2026-09-01 • via Nuitee
L
Luis • solo_traveller • mx
10
Muy atento el personal
Pros:

Execelente servicio

2026-09-01 • via Nuitee
C
Calcaneo • solo_traveller • mx
10
Fumigar
Pros:

La atención del personal y el desayuno muy bueno!

Cons:

En el baño mate una cucaracha.

2026-08-23 • via Nuitee
V
VALENTINA • solo_traveller • it
9
Consigliatissimo!
Pros:

Camera ampia, luminosa e pulitissima. Ottima colazione, vicinanza al Parco della Marimba, luogo pieno di vita e cultura, vivacissimo di sera. Città vera e poco turistica.

Cons:

Niente! Nessuno parla inglese ma siamo in Messico e forse è giusto così 🙂

2026-08-19 • via Nuitee
A
Alberto • family_with_children • mx
9
Pros:

Todo muy bien, el trato, las instalaciones muy comodas.
Todo estuvo muy bien.
Gracias

2026-08-18 • via Nuitee
R
ROSENDO • solo_traveller • mx
10
Excelente Servicio
Pros:

Todo es excelente. Habitacion, baño, armario, escritorio, todo limpio

Cons:

Sin comentarios negativos, todo fue excelente.

2026-08-10 • via Nuitee
S
Sergio Alvarado Hernández • solo_traveller • mx
10
2026-08-10 • via Nuitee