Serenity Villa Hotel

Hotels
8 (648 reviews)
28 Ngo Huyen Street , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Basic breakfast options
Dated amenities

Categories

Cleanliness
7
Some reviews mention issues with cleanliness, specifically hair found in towels and bedding.
Service
9
Staff is often described as friendly and helpful, with good support during the stay.
Location
9
Multiple reviews highlight the hotel's great location in the Old Quarter and proximity to local attractions.
Room Quality
8
Rooms are described as spacious and comfortable, but some mention dated furnishings.
Amenities
8
Amenities meet basic needs but are sometimes listed as outdated.
Value for Money
8
Overall good value given the location and room quality.
Food and Beverage
7
Breakfast offerings are frequently described as basic and lacking variety.
Overall Experience
8
Generally positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:39

Property Description

Luxurious Accommodation
Serenity Villa Hotel offers affordable luxury accommodation in the heart of Hanoi's downtown area. The spacious and modern rooms, complete with LCD TVs, provide a comfortable retreat for guests to unwind after a day of exploring the city.

Convenient Amenities
Guests can start their day right with a delicious breakfast served daily from 7:00 to 10:00 at the hotel. The free WiFi ensures that guests can stay connected throughout their stay, whether for business or leisure.

Exploration Opportunities
Located within walking distance of Hoan Kiem Lake, Serenity Villa Hotel is the perfect base for guests to explore Hanoi's Old Quarter, architectural wonders, local cuisine, night markets, and shopping spots. Cycling enthusiasts can also enjoy rides around the vibrant neighborhood.

Book your stay at Serenity Villa Hotel now for a memorable experience in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 186437.25 per day.

Location

Guest Reviews

8
Based on 648 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
E
elvie • extended_group • us
3
It was ok
Pros:

Staff was really nice

Cons:

There’s an unpleasant smell in the breakfast area and sometimes in the elevator and hallway.

2026-05-27 • via Nuitee
S
Stephane • couple • fr
8
Pros:

Emplacement calme dans une impasse. Simple, de bon rapport qualité prix. Personnel aimable et disponible. Petit déjeuner correct.

Cons:

Hotel inaccessible au Grab ( liaison Wifi )

2026-05-14 • via Nuitee
M
michel • solo_traveller • fr
9
Pros:

Emplacement retiré de l'effervescence de la ville. Ambiance tranquille.

2026-05-12 • via Nuitee
R
roy • extended_group • fr
10
2026-05-11 • via Nuitee
X
Xavier • couple • fr
8
Super emplacement, hôtel agréable.
Pros:

L’emplacement était top dans une impasse du quartier des 36 corporations. La Honey moon suite du 10 eme étage spacieuse avec une vue gigantesque sur Hanoi . Street food de BÛN CHA dans la ruelle super bon !

Cons:

Le petit déjeuner est moyen.

2026-05-09 • via Nuitee
M
MARIE • solo_traveller • pf
7
Séjour simple et bien
Pros:

L’emplacement et l’ambiance dans le vieux quartier à 2 pas de la Cathédrale

2026-05-07 • via Nuitee
L
laurent • solo_traveller • fr
8
Pros:

L emplacement et le calme. Très bon rapport qualité prix

Cons:

L hôtel est un peu vetuste. Qualité du petit déj moyen.

2026-05-04 • via Nuitee
M
Michèle • couple • fr
9
Hôtel très bien situé au centre d’Hanoi
Pros:

Rapport qualité / prix
L’emplacement en plein centre, mais calme car au fond d’une impasse
Le personnel très prévenant et agréable

2026-05-04 • via Nuitee
L
Lydie • solo_traveller • fr
9
Pros:

Hôtel sympathique dans une petite impasse piétonne, personnel avenant et qui nous a réservé un tour à moto de la Ha Giang loop très bien organisé.

2026-05-04 • via Nuitee
J
Jeanievieve • extended_group • ph
10
2026-05-03 • via Nuitee
F
Francoise • couple • fr
9
2026-04-30 • via Nuitee
K
KimS • solo_traveller • za
8
Would stay again.
Pros:

Staff were helpful. Room was quiet and comfortable. Breakfast was fairly limited but sufficient. Close to all the usual attractions.

Cons:

Everything was fine, do not anything to say that was not good. Maybe breakfast could be more varied, but it was sufficient and tasty.

2026-04-28 • via Nuitee
R
Rebecca • couple • ie
7
This property was fine for our one night stay
Pros:

Good location, very central

Cons:

Breakfast wasn’t great, toilet and sink leaking a bit

2026-04-28 • via Nuitee
T
Tanishq • couple • au
1
Pros:

Location was alright.

Cons:

The buffet was ridiculous. Food from at least 3 days old was served. The whereabouts of the hotel were not very clean. Stray dogs all around the hotel. Unpleasant smell through and through. Would not recommend.

2026-04-27 • via Nuitee
M
MARIE • couple • pf
8
Hôte convivial, j’ai fait plusieurs séjours et jamais déçue
Pros:

Emplacement proche de la Cathédrale et centre historique de HANOÏ

2026-04-27 • via Nuitee
C
Christian • solo_traveller • fr
8
2026-04-26 • via Nuitee
T
Thelma • solo_traveller • au
10
Best location
Pros:

This hotel is a hidden gem and in an alley. I loved the location is top tier with heaps of restaurants, cafes, bars, massage parlours handy. A lot of tourist attractions are within walking distance, the Street Train Cafes were 12 minutes walk, 15 minutes walk to the Opera House, St Joseph Cathedral just less than 5 minutes down the road, 12 minutes to Ngoc Son Temple and the Thang Long Water Puppet Show etc

Cons:

I thought the fridge was broken and not working. I told the reception on day 2 and they brought a cable and powered it up.

2026-04-25 • via Nuitee
D
Dominique • couple • fr
9
Séjour agréable.
Pros:

Idéalement situé dans le centre historique.
Emplacement en fond d'une ruelle favorise le calme.
Chambre spacieuse et correctement équipée.
Personnel aimable.
Bon petit déjeuner.
Excellent prix pour la prestation.

Cons:

Hôtel un peu vieillot mais qui n'impacte en rien le séjour

2026-04-25 • via Nuitee
G
Giunti • solo_traveller • fr
9
Pros:

L'hôtel est très bien placé. Dans le vieux quartier, près du lac et calme car il est situé dans une petite impasse. Le personnel était très serviable. Cet hôtel a été notre point de chute lors de tout nos retours sur Hanoï entre nos différentes visites.

Cons:

Il manque une lampe de chevet dans la chambre.

2026-04-24 • via Nuitee
C
Chloe • couple • gb
7
2026-04-23 • via Nuitee