Castle Bromwich Hall Hotel, BW Signature Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.9 (3282 reviews)
Chester Road , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great architecture
Convenient location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.65
Mold present in many places and stains on towels, walls, and carpet.
Service
8.65
Some staff were described as helpful and polite, but overall service experience was mixed.
Location
8.65
Great location with convenient parking and beautiful surroundings.
Room Quality
7.65
General comfort was noted, but some rooms lacked character and comfort.
Amenities
8.15
Amenities were generally available and satisfactory, some specific mentions of great jacuzzi.
Value for Money
8.15
Good value for money based on positive dining experiences.
Food and Beverage
7.65
Breakfast was exceptional, but dining service staff were sometimes offstandish.
Overall Experience
7.65
Mixed experiences with highlights in service and ambiance, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:57

Property Description

Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.

Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.

Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.

Book now to immerse yourself in history and luxury at Castle Bromwich Hall.

Important information:

Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3282 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.65
E
Eunice solo_traveller gb
7
2026-07-24 via Nuitee
K
Kevin couple gb
4
OK, Acceptable
Pros:

Room very clean, liked that window was open on arrival

Cons:

Bar area and restaurant menu could do with improving - limited choice, tired furniture

2026-07-23 via Nuitee
P
Paolo family_with_children it
10
Pros:

Ambientazione magnifica, quasi come soggiornare nei castelli.
Ordine e pulizia. Personale molto disponibile e gentile.

2026-07-23 via Nuitee
P
Priya solo_traveller gb
10
2026-07-23 via Nuitee
A
Amna couple gb
9
an amazing little romantic getaway. you feel like you’re in the secret garden but it’s quite centrally located.
Pros:

a beautiful property hidden away, but close enough to amenities. the hotel gave old manor house feels, whilst still being modern, clean and comfy.

Cons:

we stayed during the heatwave and there’s no A/C, but the hotel did provide fans in the room

2026-07-22 via Nuitee
D
Dianne solo_traveller gb
10
Beautiful hotel and grounds staff exceptional too
Pros:

Everything

2026-07-22 via Nuitee
M
Marc solo_traveller be
8
Très bel endroit
Pros:

Le cadre est magnifique et l'histoire liée à l'endroit est un vrai plus.

Cons:

Les avions sont très présents (proximité de l'aéroport. Dans le jardin on entend très fort la voie rapide

2026-07-22 via Nuitee
D
Dianne solo_traveller gb
10
The hotel and grounds were amazing and the staff were so lovely Peter was so helpful
Pros:

Everything was truly special

Cons:

When the kitchen was closed for a time for an event perhaps a nite through the door would have helped

2026-07-22 via Nuitee
K
Kerin couple au
8
Lovely stately manor
Pros:

We liked the historic building and grounds. The breakfast was good with lots of variety.
Dinner menu had a good choice and food was good.

Cons:

It was disappointing that the lift was only available for wheelchair guests staying on 1st level when they have several sets of winding stairs to the rooms on the upper floors. There is no one to help an older person with luggage. The lift would be perfect to just pop the luggage in and send it up. Not even sure if the lift was operational.
There seemed to be a distinct lack of interest at Reception which was disappointing because it's such a grand manor and looks promising for a great stay.

Staff at reception and the bar were a little slow to serve guests - not just us - but all guests. Perhaps they were short staffed during our stay. Or do they multitask in different areas??

2026-07-21 via Nuitee
L
Lambe couple gb
9
2026-07-21 via Nuitee
M
Munira solo_traveller gb
4
2026-07-21 via Nuitee
I
ian solo_traveller gb
6
I will certainly use this hotel again but not room 801 that’s a dead cert, we loved everything about it, apart from the
Pros:

Everything was spot on the food, staff and the facilities

Cons:

We stayed in Room 801 and the bathroom fan was noisy and running all night which kept me awake the only way to stop it running was to remove your card from the socket and switch off all power, this was not an option during the night because you needed a light to find the bathroom we suffered the inconvenience because we were only there 2 nights and I did mention this to reception and they couldn’t do anything about it apart from changing rooms.

2026-07-20 via Nuitee
A
Anthony couple gb
8
Good evening meal and nice breakfast.
Pros:

Nice grounds
Nice room but -------- See below

Cons:

.Booked a Superior room. Room very nice but the jacuzzi didn't work - no water . Tap didn't seem to be connected - so the expectation of using it just before bed resulted in disappointment. A shower had to do .
.Reported this the following morning .Simply told that it would be reported
. Pity a rubbish skip and what looked like building rubbish in full view only meters from the balcony

2026-07-20 via Nuitee
B
Bernhard couple de
10
2026-07-20 via Nuitee
S
Steph Leese solo_traveller gb
10
Pros:

Beautiful room in the courtyard, comfy bed, delightful surroundings

Cons:

A bit expensive but nice

2026-07-18 via Nuitee
C
Charlotte couple gb
9
Handy and convenient
Pros:

Really convenient for our journey, close to motorway and with good public transport links. Plenty of parking and a comfortable, clean room.

Cons:

There was work going on outside our room so our window was blocked off by curtaining.

2026-07-18 via Nuitee
G
GRAHAM couple gb
9
2026-07-17 via Nuitee
N
Nnaemeka couple gb
1
Cons:

No Air conditioning in peak heat

2026-07-16 via Nuitee
N
Nelly solo_traveller gb
5
Just decent
Pros:

Beautiful venue.

Cons:

The staff at the reception make you feel like you’re just bothering them every time I went over for directions they just were sighing and puffing almost rolling their eyes..
The room I was allocated was also not very modern.

2026-07-16 via Nuitee
Y
yolande family_with_children fr
8
séjour très agréable . A revenir
Pros:

Nous y sommes retournés avec plaisir ( séjour en 2025) beaucoup de charme ,gentillesse du personnel . une chambre atypique et un petit déjeuner copieux.

Cons:

RAS

2026-07-15 via Nuitee