Castle Bromwich Hall Hotel, BW Signature Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.9 (3243 reviews)
Chester Road , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great architecture
Convenient location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.65
Mold present in many places and stains on towels, walls, and carpet.
Service
8.65
Some staff were described as helpful and polite, but overall service experience was mixed.
Location
8.65
Great location with convenient parking and beautiful surroundings.
Room Quality
7.65
General comfort was noted, but some rooms lacked character and comfort.
Amenities
8.15
Amenities were generally available and satisfactory, some specific mentions of great jacuzzi.
Value for Money
8.15
Good value for money based on positive dining experiences.
Food and Beverage
7.65
Breakfast was exceptional, but dining service staff were sometimes offstandish.
Overall Experience
7.65
Mixed experiences with highlights in service and ambiance, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:57

Property Description

Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.

Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.

Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.

Book now to immerse yourself in history and luxury at Castle Bromwich Hall.

Important information:

Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3243 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.65
R
Reece solo_traveller gb
5
Great for few hours
Pros:

The grounds of the hotel and the old feeling when walking around

Cons:

Service from staff
Being sent to wrong room with other people already im there, no shown to room,
No warm welcome
Staff need trainning,
Nothing complementary for the problem that had arisen
Carpet dirty
beds uncomfortable

2026-07-04 via Nuitee
U
Umayr solo_traveller gb
10
Pros:

Everything was really good. The old rustic look was very nice.

Cons:

N/A

2026-07-03 via Nuitee
M
Musarat couple gb
9
I love the location the structure of the building is beautiful atmosphere lovely & so comfortable
Pros:

Location,atmosphere & comfort

Cons:

N,A

2026-07-03 via Nuitee
M
Musarat couple gb
10
2026-07-03 via Nuitee
M
marlon couple gb
8
2026-07-03 via Nuitee
A
Afshan couple gb
5
No frills
Pros:

Location
Grounds were pretty
Property had character
Looked a bit scary.

Cons:

No fridge in the room to keep water chilled.
Very uncomfortable beds quite lumpy.
Very noisy with all the drilling.
Very basic breakfast.
Tea and coffee very cold.

2026-07-02 via Nuitee
M
Mansoor solo_traveller gb
9
Pros:

Staff and quality

2026-07-01 via Nuitee
M
Miller couple gb
9
2026-07-01 via Nuitee
S
Srikanth couple gb
7
2026-06-30 via Nuitee
W
Weaver solo_traveller gb
10
Pros:

Amazing service, accommodation is idyllic and we always requrst to stay in the Stables block as it has such character and very peaceful surroundings

Cons:

That we couldn't have stayed longer

2026-06-30 via Nuitee
M
Michał solo_traveller pl
7
Ok nothing great
Pros:

Nice old place

Cons:

The staff is rather too laid back

2026-06-29 via Nuitee
P
Perry solo_traveller gb
10
Pros:

Everything staff surroundings
Amiela in restaurant was fantastic all staff happy friendly fantastic stay

Cons:

Nothing

2026-06-29 via Nuitee
C
Charlene couple gb
10
Cannot not wait to be back
Pros:

The bed was so comfortable- had an amazing sleep staff were impeccable and room was peaceful and picturesque

Cons:

To was small for room features

2026-06-29 via Nuitee
A
Adam couple gb
8
Will be coming soon.
Pros:

Staff were great very accommodating, room was very nice. Pet friendly, will definitely be coming back.

Cons:

Not much not to like, if i had to say something it would be the tv signal kept playing up nothing major.

2026-06-29 via Nuitee
N
natalia solo_traveller ru
10
2026-06-28 via Nuitee
G
Gurinder couple gb
5
Wouldn’t go back in a rush TBH.
Pros:

The look of the Castle and surrounding area.

Cons:

Room was too small with no AC. Felt claustrophobic, especially with low ceilings.

2026-06-28 via Nuitee
C
Carmen solo_traveller de
9
Sehr außergewöhnliches Hotel mit sehr viel britischen Charme.
Pros:

Tolle Lage. Sehr außergewöhnlich. Das Personal war sehr freundlich. Zimmer sehr sauber. Sehr gute Einrichtung.

Cons:

Sehr kleines Doppelzimmer. Bei offenem Fenster hörte man den Fluglärm in der Nacht.

2026-06-28 via Nuitee
M
Mr C C couple gb
10
Pleasant stay in historic grandeur with lovely friendly staff who really endeavour to make your drag memorable
Pros:

Loved the history & architecture In beautiful surroundings & staff were friendly & efficient
Met the General managed Maurice who was lovely & explained some of the history & let us visit a beautiful decorative room upstairs/ very kind. A lovely breakfast in the morning with quality ingredients & good meal in the evening in the tremendous oak panelled dining room facing the garden We would gladly visit again & highly recommend

Cons:

I would have preferred to stay in main house - although I realise that would be at additional charge Ws stayed in the Coach house which was well appointed & had everything we needed

2026-06-28 via Nuitee
J
jos solo_traveller be
7
Mooi hotel , maar met veel tekorten. Laat een geschikte persoon de puntjes op de “i” zetten en het komt goed.
Pros:

Het kader. Een mooi , oud kasteel. Wel met heel veel kleine tekortkomingen.
Ontbijt in orde.

Cons:

Vuile tafel in de bar. Een ramp.
Champagne die we bestelden niet voorradig
De andere fles niet gekoeld.
Hebben zelf een ijskoeler moeten vragen.
In de kamer konden we niets openzetten.
Spots in de slaapkamer niet afgewerkt.
Wijnkaart zwak

2026-06-28 via Nuitee
S
Sandra couple gb
3
We didn’t stay felt unsafe ..
Pros:

Entrance

Cons:

The car park . Please read reviews of car park

2026-06-28 via Nuitee