Castle Bromwich Hall Hotel, BW Signature Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.9 (3110 reviews)
Chester Road , Birmingham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great architecture
Convenient location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.65
Mold present in many places and stains on towels, walls, and carpet.
Service
8.65
Some staff were described as helpful and polite, but overall service experience was mixed.
Location
8.65
Great location with convenient parking and beautiful surroundings.
Room Quality
7.65
General comfort was noted, but some rooms lacked character and comfort.
Amenities
8.15
Amenities were generally available and satisfactory, some specific mentions of great jacuzzi.
Value for Money
8.15
Good value for money based on positive dining experiences.
Food and Beverage
7.65
Breakfast was exceptional, but dining service staff were sometimes offstandish.
Overall Experience
7.65
Mixed experiences with highlights in service and ambiance, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:57

Property Description

Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.

Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.

Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.

Book now to immerse yourself in history and luxury at Castle Bromwich Hall.

Important information:

Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3110 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.65
M
Muddy • solo_traveller • gb
10
2026-05-30 • via Nuitee
A
Ahmed • solo_traveller • gb
10
2026-05-30 • via Nuitee
A
Ahmed • solo_traveller • gb
10
2026-05-30 • via Nuitee
C
Christos • solo_traveller • gb
8
Great adventure
Pros:

Very interesting place to visit and great to stay. Good location to have a few beers after exploring the garden grounds.

Cons:

It will certainly require you not to be too picky. It wasnt the cleanest or the nicest, but it makes up for the charm.

2026-05-30 • via Nuitee
A
Ahmed • solo_traveller • gb
10
2026-05-30 • via Nuitee
D
Deeanna • solo_traveller • gb
10
Nothing to complain about
Pros:

Lovely stay

2026-05-29 • via Nuitee
R
Robert • couple • gb
10
2026-05-29 • via Nuitee
F
Farina • couple • gb
7
2026-05-29 • via Nuitee
G
Gray514573 • solo_traveller • gb
9
Pros:

Hotel is in nice grounds
Room was very traditional styling in the main building with lots of wood panelling.
Boothroyd very nice and modern

Would recommend

2026-05-29 • via Nuitee
F
Fabrizio • extended_group • it
7
Un piccolo passo indietro
Pros:

L'atmosfera è il grande punto a favore di Castle Bromwich
Comodo il parcheggio

Cons:

Ritorno a Castle Bromwich dopo un anno, e purtroppo qualcosa mi è piaciuto meno.
Da Genius avevo un upgrade gratuito in sistemazione Superior, ma ho l'impressione che non ne abbia usufruito. Ci hanno sistemato nell'ala nuova, con camere di dimensioni considerevolmente più piccole rispetto a quelle della magione principale.
Lo staff mi è sembrato teso, preoccupato a controllare che non si esagerasse con la colazione, peraltro di minor varietà rispetto all'esperienza precedente.
Pulizia accettabile, ma non eccelsa.

2026-05-29 • via Nuitee
A
Andy • solo_traveller • gb
10
2026-05-29 • via Nuitee
O
Olivia • solo_traveller • ie
10
2026-05-29 • via Nuitee
S
Simon • couple • gb
10
2026-05-29 • via Nuitee
T
teresa • couple • gb
8
a great place to stay
Pros:

a lovely place and amazing staff. room was clean and tidy and bed comfortable. we did have a meal there but we wasn't too keen on what we had. we would try the restaurant again but will pick something different. it was so lovely sitting out in the gardens having a drink in the sun. will definitely be booking again.

2026-05-28 • via Nuitee
R
Raymond • solo_traveller • gb
5
Although lovely location, this place really needs an uplift, and for a 4 star hotel, need to employ or train staff to th
Pros:

This is known as a 4 star hotel , but as I have stayed in many 4 star and 5 star hotels, this falls in the realm of a 2 star only, the room was ok with no air conditioning! The bed was clean but hard, the staff were children, all very polite but so slow in response

Cons:

The slow response to the needs of customers, evening meal lovely but asking for vegetables within our first part of the food order then having to ask again ! Both wines were very warm being both white

2026-05-28 • via Nuitee
G
Gerard • solo_traveller • ie
5
Pros:

Hotel staff very friendly and efficient. Hotel location and gardens are excellent.

Cons:

Hotel needs redecorating. Cleaning needs to improve. Breakfast delph dusty.

2026-05-27 • via Nuitee
C
Catalin • family_with_children • gb
8
Beautiful hotel , would definitely like to visit again.
Pros:

The hotel and gardens are àbeautiful, well maintained and clean. Breakfast was good but not too varied, though the hot English breakfast was nicely cooked .
We visited the hotel during the heatwave and found the rooms too hot as no air conditioning though the hotel did provide an electric fan.
Location very quiet though not remote .
EV charging facilities are definitely a plus . Overall we enjoyed our stay and would recommend it.

Cons:

We liked everything except the heat in the rooms during the night.
Temperatures are not usually that high so probably an air conditioning would not be necessary most of the time.

2026-05-27 • via Nuitee
C
Carole Lyn • solo_traveller • gb
8
Good but the hotel could easily do better.
Pros:

Set in lovely grounds.

Cons:

Had a large room with plenty of space but only one chair - for a couple!

2026-05-26 • via Nuitee
N
Nicolaas • solo_traveller • nl
9
Geweldige accomodatie met een prachtige tuin
Pros:

Het avond eten was erg lekker, ik heb geen gebruik gemaakt van het ontbijt

Cons:

Zat een soort plastic hoes onder de laken. Dit maakt het erg warm omdat het matras dan niet meer ademt

2026-05-26 • via Nuitee
M
Melonie • family_with_children • gb
10
Fabulous
Pros:

The building is amazing, full of history and ghosts

Cons:

Nothing

2026-05-26 • via Nuitee