Hotel Puerta de la Santa

Hotels
8.6 (2071 reviews)
Empedrada, 1 , Avila , ES

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues from outside
Minor room issues
Poor internet connection

Categories

Cleanliness
8.4
Clean and comfortable rooms mentioned in several reviews, but some comments about specific issues like room temperature.
Service
9
Many positive remarks about staff friendliness and helpfulness across multiple reviews.
Location
9
Repeated positive mentions about the hotel's location being close to attractions and easy to access.
Room Quality
8.2
General comfort and cleanliness noted, but some issues with noise and room amenities.
Amenities
8.5
Amenities were adequate, but minor complaints about specific items like TV size were noted.
Value for Money
8.5
No specific comments, but a general sense of satisfaction with the pricing given the location and service.
Food and Beverage
8.5
No specific mentions in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
8.7
Overall positive experience expressed in most reviews, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:07

Property Description

Historic Location and Scenic Views

Located just 20 meters from the historic Puerta de la Santa, Hotel Puerta de la Santa offers captivating views of the Amblés Valley, city walls, and Gredos Mountains.

Comfortable Rooms and Authentic Cuisine

Indulge in a personalized experience with a pillow menu and modern amenities in each room. Unwind at the hotel's cafe with delicious tapas and traditional Ávila dishes.

Convenient Amenities and Nearby Attractions

Benefit from free on-site parking for motorcycles and easy access to a public car park. Explore the nearby Rastro Park, Santa Teresa de Jesus Convent, and Lienzo Norte Exhibition Centre.

Experience the charm of Ávila at Hotel Puerta de la Santa. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 2071 reviews
Cleanliness: 8.4
Service: 9
Location: 9
Room Quality: 8.2
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.7
I
Inma • solo_traveller • es
8
2026-09-19 • via Nuitee
M
MA RODRIGUEZ 2025 SLU • solo_traveller • es
9
Volveremos !
Pros:

Ubicación y personal , todo muy limpio

Cons:

Nada

2026-09-19 • via Nuitee
R
rafael • solo_traveller • es
8
Pros:

ubicacion, precio

Cons:

limpieza d ducha

2026-09-17 • via Nuitee
A
Armin • solo_traveller • eu
9
Pros:

Super Lage, kostenlose Parkplätze in unmittelbarer Nähe. Sehr sauber und neuwertig. Schönes Bad.

Cons:

Das ganze Haus ist extrem hellhörig und morgens Geräusche von der Straße.

2026-09-17 • via Nuitee
H
Helga • couple • at
8
Optimale Lage
Pros:

Diese Unterkunft liegt direkt an der Stadtmauer!

2026-09-17 • via Nuitee
R
Ruth • couple • gb
10
Pros:

Great location just outside the walls. Motorcycle parking was absolutely unexpected but very welcome. Juan-Carlos was a star. Clean and comfy room. Nice breakfast in the allotted cafe.

Cons:

Quite noisy (echos) from other guests checking in. But would not stop me from booking again

2026-09-14 • via Nuitee
Y
Yantis • couple • us
10
Perfect location!! Clean!
Pros:

Perfect location to visit teresa’s museum and cathedral. One minute walk.

2026-09-13 • via Nuitee
L
Laura zaragoz • solo_traveller • es
10
Pros:

El personal maravilloso, encantador.

2026-09-13 • via Nuitee
Y
Yantis • solo_traveller • us
10
2026-09-13 • via Nuitee
T
Tania121 • solo_traveller • za
7
Pros:

Very good location, close to supermarkets and town

Cons:

Terrible pillows

2026-09-12 • via Nuitee
M
Manuel Jose • solo_traveller • es
8
Pros:

Trato de recepción, ubicacion

Cons:

Mucho ruido, desde el primer piso se escucha todo de la recepción y ruido continuo

2026-09-11 • via Nuitee
6
6058755 • solo_traveller • es
10
2026-09-11 • via Nuitee
J
JORGE • couple • es
10
Pros:

Ubicación del hotel perfecta, tranquilo y muy muy limpio. Viajamos en moto y se puede guardar en el garaje sin coste. El encargado muy amable y atento.

2026-09-11 • via Nuitee
J
Jose Luis • couple • es
8
Todo muy bien
Pros:

La ubicación es perfecta muy cerca de una de las puertas de la muralla. Con el aparcamiento no tuve ningún problema.
Me gusto el hotel mucho.

2026-09-11 • via Nuitee
F
Francisca • couple • es
9
Al costat de la Santa
Pros:

Te una ubicació fantastica i es molt comode, hi ha aparcament i un parquing al costat. Al bar serveixen esmorzars.

Cons:

Tot correcte.

2026-09-11 • via Nuitee
J
Jose Manuel • couple • pt
8
Pros:

Localização e simpatia do funcionário.

Cons:

Barulho dos carros a passar.

2026-09-09 • via Nuitee
S
Stephanie • solo_traveller • fr
7
Agréable petit hôtel
Pros:

Petit hôtel très sympa au pied des remparts

Cons:

Ambiance un peu froide

2026-09-07 • via Nuitee
J
Javier MV • solo_traveller • es
10
Gran hotel al lado de la muralla.
Pros:

Trato personal y cercano. Limpio, cómodo y habitación amplia con aire acondicionado. Lo mejor, el trato del personal, hoy en día difícil de encontrar. Lo recomiendo.

Cons:

Nada.

2026-09-06 • via Nuitee
K
Karine • solo_traveller • fr
9
2026-09-05 • via Nuitee
L
Luis • solo_traveller • es
8
2026-09-05 • via Nuitee