Palms Ponta Verde by Tropicalis

Hotels
8.9 (801 reviews)
Engenheiro Mario de Gusmao, 1259 - Ponta Verde , Maceió , BR
+55 82 3512-0927

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Variety in food
Cons:
Cleanliness issues
Limited towel availability

Categories

Cleanliness
7.86
Concerns about cleanliness mentioned, with reports of dirty rooms and insufficient cleaning.
Service
9.83
Overall positive feedback on service, with many mentions of attentive and friendly staff.
Location
9.37
Frequent mentions of great location, easily accessible and near the beach.
Room Quality
8.32
Some comments on rooms being basic and not matching the photos, but generally comfortable.
Amenities
8.35
Good amenities mentioned, but some issues with the availability of certain items like towels.
Value for Money
8.81
Perceived good value for the price, though some felt certain aspects could be better.
Food and Beverage
9.36
Positive feedback on breakfast variety and quality, with some unique offerings.
Overall Experience
9.33
Overall positive experiences shared, with most guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:55

Property Description

Panoramic Beach Views from Rooftop Pool
Enjoy stunning views of Ponta Verde Beach from our rooftop pool and sun terrace. Relax and unwind while taking in the beauty of the coastline.

Comfortable and Stylish Rooms
Experience comfort and style in our bright, tropical-themed rooms. With amenities like air conditioning, cable TV, and queen-size beds, your stay will be both relaxing and enjoyable.

Delicious Dining Options and Free Wi-Fi
Indulge in a daily breakfast buffet featuring tropical fruits and regional seafood dishes at our restaurant. Stay connected with free Wi-Fi throughout the hotel.

Book your stay at Tropicalis Hotel now to experience the perfect blend of beachside relaxation and modern amenities.

Important information:

Please note that the name indicated on the reservation must be the same as the name of the credit card holder. Therefore, for security reasons we do not accept payments using third-party cards. We will be charging in accordance with your reservation policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCZ

Location

Guest Reviews

8.9
Based on 801 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
M
Matheus • couple • br
9
De modo geral , o hotel entrega o que promete . Gostei muito e recomendo
Pros:

Espaço , conforto e custo benefício

Cons:

Conexão de rede - internet (bem lento)

2026-09-12 • via Nuitee
I
Ivani • solo_traveller • br
7
Pelo preço poderia ser melhor.
Pros:

Da localização, próximo a praia, mercado, farmácia.

Cons:

O banheiro era pequeno, muita demora no atendimento do restaurante e as toalhas com um cheiro estranho.

2026-09-11 • via Nuitee
U
urenda ana • solo_traveller • ar
4
Mal servicio
Pros:

Las tapiocas del desayuno

Cons:

La habitacion tenia olor feo q salia del baño.
El baño tuene ventilacion al pasillo.
La internet es muy devil por lo tanto no se pudo usar la compu para trabajar. Tv q no son smart no pudimod ver el mundial por lo cabales q ofrece
La pileta pequeña.
La tarjeta de la puerta se desmagnetizo 12 veces aprox

2026-09-10 • via Nuitee
A
Administrator • solo_traveller • co
9
2026-09-10 • via Nuitee
B
brunoambrozio • couple • br
9
2026-09-09 • via Nuitee
Q
Queiroz • couple • br
9
2026-09-08 • via Nuitee
R
Ryann • couple • br
8
2026-09-08 • via Nuitee
L
Letícia Maria • solo_traveller • br
10
2026-09-05 • via Nuitee
M
Marcio • extended_group • br
6
Boa estadia, falta uma gestão melhor para resolver os problema de um hotel que sempre aparecem
Pros:

O Hotel possui uma ótima localização e possui custo beneficio preço versus o que entrega.

Cons:

Reservei 07 acomodações e tive problema com a minha acomodação, mas ao procurar a gerencia em um final de semana não se encontra ninguem e os atendentes da recepção nada podem fazer, então chego a conclusão que falta procedimento e gestão na condução do Hotel. Tivemos problemas com a indicação de day user em outra unidade indicada e vendida por uma profissional do Hotel que vende uma informação e quando chegamos na unidade destino a informação era outra e tivemos de pagar a taxa de day user do qual na origem do hotel nos informaram que estaríamos livres por estarmos em 14 pessoas. Então cuidado com as vendas casadas dentro do Hotel.

2026-09-03 • via Nuitee
M
Mateus • solo_traveller • br
7
2026-09-01 • via Nuitee
J
José Vieira de Lima • solo_traveller • br
10
Pros:

Foi tudo muito bom

2026-09-01 • via Nuitee
F
FERREIRA LIER • extended_group • br
10
Pros:

O atendimento foi ótimo. Perdi meu cartão logo no chekin e resolveram de forma muito cordial.

2026-09-01 • via Nuitee
E
Elton Cavalcante • solo_traveller • br
9
2026-08-31 • via Nuitee
S
Saulo Sierra • family_with_children • br
8
2026-08-31 • via Nuitee
A
Anna • couple • br
10
2026-08-31 • via Nuitee
S
Sadimara • couple • br
10
2026-08-30 • via Nuitee
C
Clara Yasmin • solo_traveller • br
10
2026-08-29 • via Nuitee
A
Alessandro Trindade • solo_traveller • br
5
Pros:

A localização e uma cortesia no Vivari Beach Club.

Cons:

A garagem é muito ruim e a cozinha não atende lanches nos quartos.

2026-08-25 • via Nuitee
R
Roberto • couple • br
8
2026-08-24 • via Nuitee
J
Juliana • couple • br
10
2026-08-18 • via Nuitee