Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Spacious rooms
Good breakfast
Cons:
Carpets need cleaning
Some amenities could be improved

Categories

Cleanliness
7.9
Some reviews mentioned issues with cleanliness, specifically regarding carpets.
Service
9.9
Many reviews praised the staff's attentiveness and friendliness.
Location
9.4
The location was frequently mentioned as excellent for sightseeing and public transport.
Room Quality
8.9
Rooms were noted as spacious, though some mentioned issues with carpet.
Amenities
8.4
Limited mention of amenities, but overall satisfactory.
Value for Money
8.9
Generally considered good value considering location and service.
Food and Beverage
8.4
Breakfast quality was appreciated, though some found it minimal.
Overall Experience
9.4
Guests reported a pleasant stay overall with several positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:23

Property Description

Luxurious Accommodation and Spa Centre
Experience luxury at its finest in the heart of Istanbul's historical district. The Innova Sultanahmet Istanbul offers elegant rooms with modern amenities including extra-long beds, air conditioning, and LED TVs. Indulge in relaxation at the spa centre with a Turkish bath, sauna, fitness room, and massages.

Dining and Entertainment
Start your day with a delicious breakfast buffet and savor meals at the upscale Revan Restaurant. Unwind at the Mey Lounge with a refreshing drink or head to the panoramic roof terrace for stunning views of the sea of Marmara. For entertainment, enjoy a movie in the cinema room on-site.

Prime Location and Accessibility
Conveniently situated near iconic landmarks such as the Grand Bazaar, Blue Mosque, Topkapi Palace, and Hagia Sophia, our hotel offers easy access to Cemberlitas Tram Stop for exploring the vibrant city of Istanbul. Book now to elevate your stay in Istanbul!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 789 reviews
Cleanliness: 7.9
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
K
Kicca06 • couple • it
9
Ottima struttura nel cuore di Istanbul
Pros:

Posizione , cortesia

Cons:

Camera ultimo piano molto calda perche l’aria condizionata non rimaneva accesa quando uscivamo

2026-07-25 • via Nuitee
E
EMIKO • couple • jp
10
2026-07-23 • via Nuitee
A
Argiro • extended_group • gr
10
Excellent stay at a marvellous hotel with friendly protective and polite staff
Pros:

The hotel was wonderful!!It was near Agia Sofia !!The room was spacious and always clean The breakfast excellent and the receptionists always helpful and soo polite We felt like home I will definitely choose the same hotel when I come back

2026-07-21 • via Nuitee
J
Juliya • extended_group • ru
9
2026-07-20 • via Nuitee
X
Xabier Josu • solo_traveller • es
10
Excelente ubicación e instalaciones
Pros:

Ubicación, habitaciones comunicadas y que el desayuno se sirviera en la terraza

Cons:

Que en el desayuno no hubiera zumo de naranja natural y colacao/nesquik/ chocolate incluido

2026-07-20 • via Nuitee
S
Stefano • solo_traveller • it
10
Istanbul
Pros:

Tutto bello

Cons:

L'unica pecca le camere verso l'interno senza balcone

2026-07-20 • via Nuitee
D
Doston • extended_group • uz
9
2026-07-19 • via Nuitee
J
jehangir • family_with_children • gb
7
2026-07-17 • via Nuitee
E
Edina • solo_traveller • ba
10
Pros:

The staff was very great and kind, especially waiter Šemsudin from breakfast. Rooms were very clean and good looking. Beds are so comfy. Food was also great and different every morning.

2026-07-17 • via Nuitee
A
Agne • solo_traveller • lt
10
Pros:

Everything was great! Great location, great breakfast, helpful staff ☺️

2026-07-16 • via Nuitee
M
Mariette • solo_traveller • gb
8
A eventful stay in Istanbul
Pros:

This hotel is in the perfect location to access the places of interest on foot which is always great. There is also a very good tram service within 5 minutes walking. The reception staff were very nice and friendly and were happy to answer any questions. It's not a very busy hotel so there was never any areas that were overcrowded. Breakfast was on the 7th floor roof terrace which was lovely. The area was small and one morning we had finished breakfast and were just chatting and we were told the table was needed. No problem. I would say that, the person i presumed to be the manager, came across a little rude in his engagement. I appreciate he has to keep things moving but put a smile on it, it goes a long way. The area outside the hotel was busy and sometimes you could hear the noise but that's just life.

Cons:

The pick-up from the airport could have been better, i expected the driver to have my name on a list and check me off as i arrived, nope. That made me a little cautious as to who they were. i had no signal on my phone, so they gave me the wifi code to download the meeting video i'd been sent. It still didn't download. It apparently contained the name of the agent who booked it. Without that they were unable to function it would appear. Thankfully i found some screen shots i'd saved, which showed the name of the agent. Without that name they had no clue who they were taking where. Not a great start, poor booking system. Eventually I was shuffled off into a van to be taken to the hotel. The driver drove like he had nothing left to live for, my only thought was that even driving like that he was still alive, so i had a chance. I arrived at the hotel and all went well. The room had a couple of issues i could overlook. The sink stopper did not work. The door to the balcony was off one of its hinges and the security door chain was too short to meet the runner. As always, i put a chair behind the doors at night as added security. The balcony door was fixed by day 2, must have been reported by the cleaner. I booked a Turkish bath believing that it would be a female as i am a female and when i booked they didn't ask for a preference or mention that there was one. To my horror, the man i presumed was working the SPA reception, changed clothes and was now only wearing a loin cloth. When he came to get me out of the sauna, i asked if he was doing my Turkish bath and he said yes. I said i would like a female. He didn't appear to understand my concern as a women, going into a room with a man who would be washing my body. He called a female but neither reassured me or apologised for the mix-up. I raised it with reception who did the booking and they apologised. It did leave me a little alarmed how SPA guy couldn't understand my concern.

2026-07-15 • via Nuitee
K
Khalid • couple • sa
10
Pros:

كل شيء جميل ، وغرفة مرمرة واو المطلة ، وايضا المطعم المطل والنظافة والموقع الفالينسي و روحانية الغرفة والاجمل من ذلك اصحابي الاوفياء ( خان ، فريد ، عثمان ) وكما وعدتكم بالدعاء من جوار الحبيب المصطفى عليه الصلاة والسلام، فقد تم وابشروا بالخير

Cons:

لايوجد

2026-07-15 • via Nuitee
B
Bernard • couple • mu
8
Séjour très agréable et réussi
Pros:

Le petit déjeuner était formidable du fait de sa variété et le personnel très efficace

Cons:

La vue de notre chambre sur le mur et les climatiseurs d'en face

2026-07-14 • via Nuitee
C
Carmen • couple • es
10
2026-07-12 • via Nuitee
S
Scott • solo_traveller • gb
9
Pros:

Great location. T1 tram is just around the corner making exploring Istanbul easy. Room was comfortable, spacious and clean. Good selection at breakfast and tasty. Friendly and very helpful staff. Great view from our balcony.

Cons:

No lactose alternatives at breakfast and A/C in our room was temperamental given that it is controlled centrally by the hotel. Adjustment on the A/C panel didn't make much difference to airflow speeds.

2026-07-11 • via Nuitee
A
ATHINA • solo_traveller • gr
10
2026-07-10 • via Nuitee
N
Nora • couple • es
8
Buena ubicación, cómodo y limpio
Pros:

Ubicación perfecta.
La habitación es amplia y estaba muy limpia.
El personal amable.

Cons:

Desayuno con poca variedad pero está en la terraza y las vistas merecen la pena.

2026-07-10 • via Nuitee
K
Kurt • couple • de
10
Pros:

Lage sehr zentral.Personal sehr freundlich. Sauberkeit sehr gut.

2026-07-09 • via Nuitee
K
Krisztina • solo_traveller • hu
8
Pros:

Szuper helyen van, néhány perc sétára minden fintos látnivaló, illetve a T1 villamosmegálló. Az ágy kényelmes és hatalmas. A személyzet segítőkész.

Cons:

Nem volt túl nagy reggeli választék. 2 napig rendben, de hosszabb időre unalmas.

2026-07-08 • via Nuitee
I
isabelle • couple • mu
9
Très bon séjour
Pros:

Super emplacement au centre du quartier Sultanameth ( à proximité de quasiment tous les monuments à voir), proche des restaurants, du tram... Chambre spacieuse et très confortable. Super petit déjeuner ( buffet).

Cons:

l'anglais n'est pas parlé par tous les employés.

2026-07-05 • via Nuitee