The Tower Plaza Hotel Dubai

Hotels
7.8 (12026 reviews)
Sheikh Zayed Road , Dubai , ae
+97143877777

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent hot water
Elevator delays

Categories

Cleanliness
7.01
Issues with cleanliness noted by some guests, particularly regarding room cleaning.
Service
8.48
Consistent praise for the helpfulness and kindness of staff, especially Ahmed and Emad.
Location
8.52
Guests appreciated the hotel's excellent location near public transport and amenities.
Room Quality
7.47
Some concerns about room condition, particularly dated and musty rooms.
Amenities
7.5
Amenities received mixed reviews; some issues with hot water and elevator availability.
Value for Money
7.96
General value perceived positively, with some guests noting good location value.
Food and Beverage
7.51
Dining experience varied; good breakfast options but mixed reviews on dinner.
Overall Experience
7.98
Overall satisfaction noted, with some caveats regarding cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:18

Property Description

Experience luxury and convenience at The Tower Plaza Hotel, nestled along the iconic Sheikh Zayed Road in Dubai’s bustling financial district.

Modern Accommodations
Our spacious, air-conditioned rooms feature elegant décor, large windows, and a comfort-enhancing seating area. Enjoy breathtaking views of Dubai while unwinding in your own oasis, complete with a luxurious bathroom.

World-Class Amenities
Stay active in our fully-equipped gym or treat yourself to a rejuvenating massage. Dine at our all-day restaurant, Metro, offering a mouthwatering international buffet with live cooking stations, and sip refreshing mocktails at the rooftop Infinity Pool Lounge while soaking in panoramic city views.

Prime Location
With Emirates Towers Metro Station right at your doorstep, exploring the city's top attractions is a breeze. The Dubai Mall is just a short drive away, making us the perfect base for your Dubai adventure.

Book your stay today and immerse yourself in the vibrant energy of Dubai!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that guests under the age of 18 are not allowed in the hotel unless they are with a parent or an official guardian.

Please note that alcohol is not served in this hotel.

Please note that guests must present the credit card used to make this reservation upon check-in at the hotel. For information on third party billing please contact the hotel prior to arrival for further details. Contact information can be found on the booking confirmation.

Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.

Please note that as per UAE law, guests are required to present a valid UAE ID or valid passport upon check-in.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Smoking Policy: Not allowed in the hotel or rooms

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AED 100 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for AED 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 12026 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
M
Muhammad Aamir • couple • pk
5
My last stay in this hotel. In future will not be recommended
Cons:

The furniture is very old and lift is always taking 5-10 min to wait.

2026-07-04 • via Nuitee
M
Madunna • solo_traveller • ae
8
2026-07-04 • via Nuitee
A
Ahmed • extended_group • om
9
2026-07-04 • via Nuitee
F
Fatima • solo_traveller • de
8
2026-07-04 • via Nuitee
T
Triana • family_with_children • ae
9
Excellent stay at Tower Plaza Hotel! Spacious and clean rooms, friendly staff, great concierge servi
Pros:

Spacious room, friendly staff, and an excellent concierge service. The room was clean and comfortable, and the breakfast was delicious with a great variety of choices. I had a wonderful stay and would happily recommend this hotel to others.

2026-07-04 • via Nuitee
R
Rihan • solo_traveller • ae
10
2026-07-04 • via Nuitee
A
Aly • couple • ae
2
زياده موظفين يتحدثون العربيه
Pros:

الموقع

Cons:

لا احد يتحدث العربيه

2026-07-04 • via Nuitee
A
Ahmed • extended_group • om
9
2026-07-04 • via Nuitee
A
Ahmed • extended_group • om
9
Pros:

Location
Staff
Clean
Breakfast
Service

Cons:

The Lift is always delay

2026-07-04 • via Nuitee
سليمان • couple • om
10
أنصح بالاقامة في هذا فندق
Pros:

⭐⭐⭐⭐⭐

إقامة رائعة بكل معنى الكلمة. الفندق نظيف جدًا، والغرف مريحة ومرتبة، والخدمة ممتازة. جميع الموظفين كانوا في غاية الاحترام والتعاون، وكان تسجيل الدخول والخروج سريعًا وسلسًا. الموقع مميز وقريب من الخدمات، والإفطار متنوع ولذيذ. أنصح الجميع بالإقامة في هذا الفندق، وبالتأكيد ستكون لي زيارة أخرى.

Cons:

لاشي

2026-07-04 • via Nuitee
A
Angela • solo_traveller • br
10
2026-07-04 • via Nuitee
S
Samer Hourani • couple • ae
10
اقامه مريحه
Pros:

كل الشكر إلى السيد مينا على حسن الاستقبال والمعامله

Cons:

لا شي

2026-07-03 • via Nuitee
M
Mayada • extended_group • om
2
Pros:

Location was near to the metro n breakfast was good

Cons:

The hotel very old not well maintained, the washroom was dirty its need a deep cleaning

2026-07-03 • via Nuitee
O
Omnia • couple • ae
10
جمممميله
Pros:

الشيخ زايد فخامه الاسم تكفي

Cons:

مرتب ونصيف ولاكشري

2026-07-03 • via Nuitee
M
MAJID IQBAL • couple • in
10
Pros:

I had an excellent experience at the hotel, and I would especially like to recognize Faizan from the housekeeping team. His professionalism, kindness, and attention to detail were truly outstanding. Every day, my room was spotless, fresh, and perfectly organized. He was always polite, respectful, and greeted me with a smile, making me feel genuinely welcome. His dedication, hard work, and commitment to providing exceptional service made my stay even more enjoyable. Thank you, Faizan, for going above and beyond. You are a great asset to the hotel, and I truly appreciate all your efforts. I highly recommend this hotel because of team members like Faizan.

2026-07-03 • via Nuitee
M
María • solo_traveller • es
8
Pros:

Todo perfecto.

Cons:

Quizás el desayuno podría mejorar la calidad, un poco regular

2026-07-03 • via Nuitee
M
MAJID IQBAL • couple • in
10
Pros:

I had a wonderful stay at The Tower Plaza Hotel, and I would especially like to thank Faizan from the housekeeping team. He is a very kind, friendly, and professional person who always made sure my room was perfectly clean and comfortable. His positive attitude and excellent service made a big difference during my stay.

Because of the outstanding hospitality and care provided by Faizan, I will definitely come back again. Thank you for making my stay so enjoyable!

2026-07-03 • via Nuitee
M
Muhammad • couple • ae
8
2026-07-03 • via Nuitee
S
Saad • solo_traveller • ae
7
Pros:

موقع وإضلاله

Cons:

الاثات قديم

2026-07-03 • via Nuitee
T
Triana • family_with_children • ae
9
Five stars hotel , with comfortable stay with excellent service, delicious breakfast,
Pros:

The hotel was perfect! The room was spacious, clean, and very comfortable. The breakfast was delicious with a wide variety of menu options to choose from. The staff were friendly, attentive, and always ready to help. I had a wonderful stay and would definitely recommend this hotel to anyone visiting Dubai.

Cons:

The only suggestion I have is regarding the bathroom privacy. The glass wall between the bedroom and the bathroom is not fully covered, making it possible to see inside from the room. It would be better if the hotel installed a thicker or full-coverage wallpaper or frosting on the glass to provide more privacy.
Overall, I had a wonderful stay and would definitely recommend this hotel.

2026-07-03 • via Nuitee