Federal City Inn & Suites

Hotels
7.1 (553 reviews)
740 Hebert Drive , New Orleans , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Dirty bathrooms
Unprofessional staff
Poor cleaning service

Categories

Cleanliness
5.31
Multiple mentions of dirty bathrooms, mold, and unclean rooms suggested significant issues.
Service
8.28
Comments on the helpfulness of staff, despite some negative experiences.
Location
8.32
The hotel is in a quiet area, near the ferry, which was positively noted.
Room Quality
6.77
Rooms described as spacious but have maintenance issues and cleanliness concerns.
Amenities
7.8
Kitchenettes noted as a plus, along with the free parking.
Value for Money
7.26
Generally considered good value, despite some issues.
Food and Beverage
6.31
A negative experience with food (housekeeper eating leftover pizza) was reported.
Overall Experience
6.78
Mixed experiences with comfort noted, but positive aspects offset negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Prime Location
Located just a 5-minute walk from Marine Corps Support Facility and the US Coast Guard Sector Headquarters, Federal City Inn & Suites offers the perfect base for your New Orleans stay.

Convenient Amenities
Each room is equipped with a kitchenette, including a microwave, refrigerator, stove, and kitchenware, ensuring you have all the comforts of home. Enjoy your favorite shows on the flat-screen cable TV provided in every room.

Additional Perks
Benefit from free WiFi, parking, and a 24-hour front desk at Inn & Suites Federal City. Explore the nearby French Quarter, just a short 12-minute drive away, or easily reach Louis Armstrong International Airport located 16.5 miles from the hotel.

Book your stay with us today for a memorable New Orleans experience.

Important information:

Please note that the Federal City Inn & Suites will be temporarily closed until 17 October 2021 due to minor damage from Hurricane Ida.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 553 reviews
Cleanliness: 5.31
Service: 8.28
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 6.78
R
Rashanik • couple • us
9
Wonderful nd peaceful
Pros:

How quite nd duck off area location

Cons:

None

2026-05-26 • via Nuitee
G
Godson • couple • us
6
Pros:

Location and cleanliness

Cons:

Staff wasn’t available at all time and my key stops working every now and then

2026-05-24 • via Nuitee
T
Teana • family_with_children • us
5
You get what you pay for.
Pros:

No breakfast available.

Cons:

Not see roaches at front door.

2026-05-23 • via Nuitee
R
Reed • solo_traveller • us
7
2026-05-21 • via Nuitee
J
Jasper • solo_traveller • nl
4
Pros:

Personeel is aardig

Cons:

Het is erg gehorig, maar echt heel erg. Je kunt alle gesprekken volgen in de kamer naast je. Daarnaast is het erg vies, de vloer plakt, en als op m'n sokken liep waren die binnen vijf minuten zwart aan de onderkant.

2026-05-14 • via Nuitee
E
Eryka • solo_traveller • us
10
Pros:

A/c

Cons:

N/a

2026-05-11 • via Nuitee
L
Lori • family_with_children • us
8
2026-05-10 • via Nuitee
E
Evan • couple • us
1
Pros:

Nothing

Cons:

There was no one at the front desk for check-in. We waited an hour and had to go somewhere else. They also did not pick up the phone a few days later

2026-05-05 • via Nuitee
P
Pavel • family_with_children • us
6
Pros:

Location

Cons:

The rooms are dirty; the dishes in the cupboard are coated in grease; the air conditioner smelled of mold; and the bathroom is filthy.

2026-04-28 • via Nuitee
L
Lingle • extended_group • us
3
Cleap price for a reason.
Cons:

Not clean, visible dirty footprints on bed, closet door is not secured just laying on the floor. Shower didn’t work. Paid for 13 rooms with 2 beds in each and a couple of the rooms had 1 bed when spoke to the front desk they were not helpful. Keys did not work

2026-04-27 • via Nuitee
E
Eryka • solo_traveller • us
10
Pros:

Front desk lady was everything....she was so sweet to us will be back soon 😍🥰😘

2026-04-26 • via Nuitee
• family_with_children • jp
7
2026-04-26 • via Nuitee
L
Lourdes • solo_traveller • us
8
2026-04-25 • via Nuitee
A
Andy • couple • gb
7
Quiet, comfortable and peaceful location
Pros:

Was clean, comfortable and away from the hustle and bustle

Cons:

Slightly overpriced for location

2026-04-22 • via Nuitee
• family_with_children • br
1
2026-04-22 • via Nuitee
S
Smith • family_with_children • us
8
2026-04-10 • via Nuitee
D
David • family_with_children • us
10
Pros:

Quiet area and great service

Cons:

A few maintenance items needed addressed.

2026-04-08 • via Nuitee
S
Smith • family_with_children • us
8
Pros:

Very spacious and clean

2026-04-02 • via Nuitee
H
Hiniesta • family_with_children • us
6
2026-03-30 • via Nuitee
E
elisa • family_with_children • it
7
2026-03-27 • via Nuitee