Federal City Inn & Suites

Hotels
7.1 (561 reviews)
740 Hebert Drive , New Orleans , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Dirty bathrooms
Unprofessional staff
Poor cleaning service

Categories

Cleanliness
5.31
Multiple mentions of dirty bathrooms, mold, and unclean rooms suggested significant issues.
Service
8.28
Comments on the helpfulness of staff, despite some negative experiences.
Location
8.32
The hotel is in a quiet area, near the ferry, which was positively noted.
Room Quality
6.77
Rooms described as spacious but have maintenance issues and cleanliness concerns.
Amenities
7.8
Kitchenettes noted as a plus, along with the free parking.
Value for Money
7.26
Generally considered good value, despite some issues.
Food and Beverage
6.31
A negative experience with food (housekeeper eating leftover pizza) was reported.
Overall Experience
6.78
Mixed experiences with comfort noted, but positive aspects offset negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Prime Location
Located just a 5-minute walk from Marine Corps Support Facility and the US Coast Guard Sector Headquarters, Federal City Inn & Suites offers the perfect base for your New Orleans stay.

Convenient Amenities
Each room is equipped with a kitchenette, including a microwave, refrigerator, stove, and kitchenware, ensuring you have all the comforts of home. Enjoy your favorite shows on the flat-screen cable TV provided in every room.

Additional Perks
Benefit from free WiFi, parking, and a 24-hour front desk at Inn & Suites Federal City. Explore the nearby French Quarter, just a short 12-minute drive away, or easily reach Louis Armstrong International Airport located 16.5 miles from the hotel.

Book your stay with us today for a memorable New Orleans experience.

Important information:

Please note that the Federal City Inn & Suites will be temporarily closed until 17 October 2021 due to minor damage from Hurricane Ida.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Guest Reviews

7.1
Based on 561 reviews
Cleanliness: 5.31
Service: 8.28
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 6.78
F
Foy solo_traveller us
10
Pros:

Military Vet love location ,quite and relaxing.

Cons:

Need a swimming pool
Better kitchen equipment

2026-07-06 via Nuitee
I
Idel family_with_children us
4
2026-07-02 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

The rooms were clean, comfortable and met all travel requirements. Location felt safe and it was quiet around the property.

2026-07-01 via Nuitee
D
Dawn solo_traveller us
8
2026-06-26 via Nuitee
V
Viktoriya family_with_children us
10
Great place, comfortable and affordable!
Pros:

We had a wonderful stay at Federal City Inn.

The room was surprisingly spacious, with beautiful views and a very comfortable layout. We especially appreciated having a kitchenette, which made our stay even more convenient. The beds were comfortable, the bathroom was clean, and everything we needed was provided.

The location worked very well for us. While it is not directly in the French Quarter, getting to Bourbon Street and other major attractions was easy and typically took about 20 minutes.

One of the biggest advantages was the excellent value for the price. We felt that we received much more space and comfort than we expected.

Overall, we were very happy with our stay and would gladly stay here again when visiting New Orleans.

Cons:

No breakfast. But having big kitchenette compensated this.

2026-06-13 via Nuitee
D
David solo_traveller us
10
Pros:

Clean and quiet

Cons:

Maintenance could be a little better.

2026-06-06 via Nuitee
I
ILIAS solo_traveller gr
6
2026-06-03 via Nuitee
P
Paul extended_group us
10
2026-06-03 via Nuitee
R
Rashanik couple us
9
Wonderful nd peaceful
Pros:

How quite nd duck off area location

Cons:

None

2026-05-26 via Nuitee
G
Godson couple us
6
Pros:

Location and cleanliness

Cons:

Staff wasn’t available at all time and my key stops working every now and then

2026-05-24 via Nuitee
T
Teana family_with_children us
5
You get what you pay for.
Pros:

No breakfast available.

Cons:

Not see roaches at front door.

2026-05-23 via Nuitee
R
Reed solo_traveller us
7
2026-05-21 via Nuitee
J
Jasper solo_traveller nl
4
Pros:

Personeel is aardig

Cons:

Het is erg gehorig, maar echt heel erg. Je kunt alle gesprekken volgen in de kamer naast je. Daarnaast is het erg vies, de vloer plakt, en als op m'n sokken liep waren die binnen vijf minuten zwart aan de onderkant.

2026-05-14 via Nuitee
E
Eryka solo_traveller us
10
Pros:

A/c

Cons:

N/a

2026-05-11 via Nuitee
L
Lori family_with_children us
8
2026-05-10 via Nuitee
E
Evan couple us
1
Pros:

Nothing

Cons:

There was no one at the front desk for check-in. We waited an hour and had to go somewhere else. They also did not pick up the phone a few days later

2026-05-05 via Nuitee
P
Pavel family_with_children us
6
Pros:

Location

Cons:

The rooms are dirty; the dishes in the cupboard are coated in grease; the air conditioner smelled of mold; and the bathroom is filthy.

2026-04-28 via Nuitee
L
Lingle extended_group us
3
Cleap price for a reason.
Cons:

Not clean, visible dirty footprints on bed, closet door is not secured just laying on the floor. Shower didn’t work. Paid for 13 rooms with 2 beds in each and a couple of the rooms had 1 bed when spoke to the front desk they were not helpful. Keys did not work

2026-04-27 via Nuitee
E
Eryka solo_traveller us
10
Pros:

Front desk lady was everything....she was so sweet to us will be back soon 😍🥰😘

2026-04-26 via Nuitee
family_with_children jp
7
2026-04-26 via Nuitee