Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Varied food options
Cleanliness of facilities
Cons:
Noise from nightlife
Food quality inconsistencies
Outdated room facilities

Categories

Cleanliness
8.71
Some reviews mention cleanliness positively, but issues with cockroaches were noted.
Service
9.68
Staff and management are frequently described as friendly and helpful.
Location
9.22
Good location, but noise from nearby establishments affects nighttime rest.
Room Quality
8.17
Rooms are described as nice and spacious, but some issues reported with bed quality.
Amenities
9.2
Great amenities like a large pool and organized activities, but some facilities feel outdated.
Value for Money
8.66
Generally regarded as good value, though some found issues with food quality.
Food and Beverage
8.71
Food variety is praised, but quality was criticized by several guests.
Overall Experience
9.68
Overall positive experiences mentioned, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:17

Property Description

Prime Location in Magaluf
Nestled in the heart of Magaluf, Hotel Samos is a mere 250 metres from the renowned beaches, offering stunning views of the Mediterranean Sea and the island’s mountains from the comfort of your room.

Relaxation and Entertainment
Unwind by the outdoor pools or catch some sun on the terrace equipped with loungers. As the day transitions to night, indulge in the evening entertainment featuring live music performances.

Culinary Delights and Nearby Attractions
Savor a delectable buffet at the spacious restaurant for all meals and grab drinks and snacks at the modern bar areas. Explore nearby attractions like Palma de Mallorca and its iconic cathedral, or tee off at the Santa Ponsa I & II, Bendinat Poniente Golf Courses.

Book your stay at Hotel Samos now and experience the perfect blend of relaxation and entertainment!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The credit card used to make the reservation must belong to the lead name on the reservation, otherwise the reservation may be canceled. This card must be presented on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that except for the Junior Suite rooms, which have air conditioning throughout the season, the rest of the rooms only have air conditioning from June to September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

9
Based on 4641 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
A
Alvina solo_traveller lt
7
Pros:

Keletą dienų patiko vakarienės.

Cons:

Prasitęsiant dar vienai dienai, teko iš visų mūsų 3 kambarių išsikraustyti.Palikti daiktus jų nurodytoje patalpone, nors viešbutis buvo pustuštis.
Pusryčių pasirinkimas yra, tačiau visas 4 dienas tokie patys. Sultys kaip vanduo. Maistas apdžiuvęs.
Vakarienės buvo labai geros, tačiau prasitęsus vieną dieną, maisto kokybė buvo labai bloga, mažas pasirinkimas.

2026-08-29 via Nuitee
M
Massimo solo_traveller it
7
2026-08-29 via Nuitee
E
Emilia extended_group nl
3
Cons:

vieze hotel kamer douche die amper werkte en kleine kamers lijkt niet op de afbeeldingen lijkte kraan was beschimmeld en airco die niet goed werkte tv die ook niet werkte wifi viel steeds weg ik zou dit hotel ni aanraden

2026-08-29 via Nuitee
B
Bianca couple it
10
2026-08-29 via Nuitee
C
Crespi solo_traveller es
4
2026-08-28 via Nuitee
C
Christoph couple at
5
Wie ein Flug bei einem Billigflieger
Pros:

Die Lage im Zentrum von Magaluf ist super. Es gibt einen Hoteleigenen Parkplatz.

Cons:

Das ist wirklich kein 4 Sterne Hotel. Man zahlt für alles extra. Man muss den ganzen Aufenthalt ein unbequemes billiges Plastikband tragen.
Am Pool sind viel zu wenig Liegen, man darf kein eigenes Essen und trinken bringen und wird die ganze Zeit mit lauter Musik und einer gefühlten Dauer Werbeveranstaltung beschallt. Ich weiß nicht wieso jemand dieses Hotel bucht.
Wir hatten das Zimmer nur zum Koffer abstellen und duschen und für unseren letzten Tag gebucht.

Ist wirklich das schlechteste Hotel, das ich in Mallorca jemals betreten habe, aber irgendwie entspricht es auch dem Umstand dass sie vom Billigflieger Jet2 einen Preis bekommen haben. Genauso fühlt es sich hier auch an.

Das Hotel liegt direkt neben dem BCM Club.

2026-08-28 via Nuitee
J
Juliette couple fr
8
2026-08-28 via Nuitee
M
Mária family_with_children hu
4
Pros:

A személyzet kedves, segítőkész, barátságos volt.

Cons:

Háromból két szobában nem volt elég víznyomás a zuhanyzóban, sokszor alig folyt a víz. Többszöri reklamáció után sem sikerült javítani a helyzeten. A bárban, kozösségi térben nem volt klíma, ahol összejöhettünk volna az utitársainkkal, folyton állott volt a levegő. Az erkélyre nyíló ajtó szorult, nagyon nehezen lehetett kinyitni. A klíma megbízhatatlanul működött, egy hét alatt sem sikerült megjavítani, vagy nagyon meleg volt a szobában, vagy indokolatlanul hideg.

2026-08-28 via Nuitee
K
Kilian couple ch
7
2026-08-27 via Nuitee
S
Sebastien family_with_children fr
10
2026-08-27 via Nuitee
H
Hazal family_with_children ch
6
Ein schönes Hotel mit coolem Pool und gutem essen. Sehr zentral gelegen. Nur die Gäste waren zum grössten Teil sehr anst
Pros:

Das personal war stets freundlich und hilfsbereit. Das Buffet hatte viel Auswahl und gutes essen. Die Poolanlage war auch cool.

Cons:

Das Hotel und vorallem die Zimmer waren extrem hellhörig. Man hat alles gehört von den Nachbarn wirklich alles. Man konnte oft nicht schlafen weil es zu laut war. Im Essbereich war es extrem laut. Man erhielt in den gesamten Ferien 1x ein Badetuch und musste dies bis am Schluss behalten was ich sehr unhygienisch fand.

2026-08-27 via Nuitee
A
Alessandro couple it
8
2026-08-27 via Nuitee
R
Rozetka solo_traveller de
10
Pros:

Die Lage perfeckt für Familie

Cons:

-/

2026-08-26 via Nuitee
G
Gabriella solo_traveller it
10
Ritornerei volentieri di nuovo, mi sono trovata benissimo, un posto molto bello e accogliente
Pros:

Tutto , lo staff è gentilissimo

2026-08-26 via Nuitee
Z
Zoran solo_traveller fr
10
2026-08-26 via Nuitee
A
Akohi family_with_children fr
10
2026-08-26 via Nuitee
P
Pierre-Yves couple fr
8
2026-08-25 via Nuitee
M
Marinkovic family_with_children it
1
mai più
Pros:

niente

Cons:

Una delle peggiori esperienze che abbiamo avuto in vacanza. Siamo partiti con aspettative normali, ma purtroppo l’Hotel Samos è riuscito a deluderci sotto praticamente ogni punto di vista.

Partiamo dalla mezza pensione: paghi una cifra importante e poi sembra che l’obiettivo della struttura sia farti pagare ancora per qualsiasi cosa. Cassaforte a pagamento, bilancia a pagamento e numerosi servizi che, considerando il prezzo del soggiorno, ci saremmo aspettati fossero quantomeno più accessibili. La sensazione è quella di essere continuamente davanti a un “extra” da pagare.

Il problema più grave, però, è stato il personale. In diverse occasioni abbiamo ricevuto un trattamento estremamente scortese e poco professionale. Durante colazione e cena alcuni dipendenti si sono comportati in maniera arrogante e poco rispettosa. Abbiamo avuto persino la netta impressione che alcuni deridessero gli italiani e facessero battute alle nostre spalle. Se lavori a contatto con i turisti, il minimo indispensabile dovrebbe essere educazione e rispetto, indipendentemente dalla nazionalità del cliente.

L’episodio delle poltrone massaggianti è stato semplicemente assurdo. Avevamo regolarmente pagato il nostro massaggio di 5 minuti. Non eravamo a conoscenza del fatto che la sala chiudesse a mezzanotte. Invece di venirci semplicemente comunicato che la sala stava per chiudere, è arrivato un poliziotto che ha iniziato a contare il tempo rimanente del nostro massaggio davanti a noi, creando una situazione estremamente imbarazzante e mettendoci completamente a disagio.

Mai vissuta una cosa del genere in vacanza.

Anche l’atmosfera generale dell’hotel non ci ha fatto sentire per nulla accolti. Troppo spesso abbiamo avuto la sensazione che il cliente fosse visto più come un portafoglio che come un ospite.

La qualità del servizio, per quello che abbiamo pagato, è stata assolutamente deludente. In una struttura turistica ci si aspetta almeno un sorriso, disponibilità e rispetto.

2026-08-25 via Nuitee
D
Debora couple it
8
2026-08-25 via Nuitee
C
Carmine couple it
9
2026-08-25 via Nuitee