Ibis Lugano Paradiso

Hotels
•
ibis
8 (2580 reviews)
Via Geretta 10a , Lugano , CH
+41 91 986 19 09

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location near waterfront and Paradiso station
Friendly, helpful staff (check-in/out and buffet attendance)
Clean rooms and good housekeeping
Good breakfast and allergy-aware buffet service
Practical amenities: underground parking, water dispenser, Ticino card
Cons:
Some rooms are small; bathrooms described as cramped/plastic cabin
A few guests felt price was high for the room offered
Isolated incidents on arrival (broken mirror) though resolved
One mention of restaurant as a negative

Categories

Cleanliness
8
Multiple reviews explicitly praise cleanliness and staff attention to allergies; one room had a broken mirror on arrival but was promptly replaced. Overall consistently clean for this hotel tier.
Service
8.5
Many comments note friendly, helpful and attentive staff (check-in/out, buffet, allergy handling). Staff availability and helpfulness is a clear positive.
Location
8.5
Repeatedly highlighted as a major strength: quiet location near waterfront/boulevard, close to Paradiso station and attractions, convenient for car access and walking to town.
Room Quality
7
Mixed feedback: some rooms larger than expected and comfortable, others described as small with awkward/plastic bathroom cabins. Quality varies by room.
Amenities
8.5
Positives include underground parking, water dispenser/fountain, Ticino transport card, and generally good practical amenities for short stays.
Value for Money
7
Mostly suitable for short stays and efficient; a few guests noted the price felt high given the lack of charm or small room/bathroom compromises.
Food and Beverage
8.5
Breakfast is repeatedly praised (good variety, attentive staff managing allergies). No major negatives reported for food besides a single mention of the restaurant.
Overall Experience
8
Overall positive short-stay experience: convenient location, helpful staff and cleanliness outweigh occasional small-room or bathroom issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Prime Location near Lake Lugano
Located just 200 meters from the picturesque Lake Lugano and a short 1.5 km from the vibrant center of Lugano, the Ibis Lugano-Paradiso offers the perfect blend of tranquility and convenience.

Modern Comforts and Amenities
The hotel boasts modern, air-conditioned rooms equipped with a flat-screen cable TV, a cozy seating area, fireproof floors for added safety, and a well-appointed bathroom with a hairdryer.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour snack bar, free Wi-Fi throughout the property, and the option of utilizing the private parking garage at an additional cost. With Lugano Train Station just 2 km away, exploring the city is a breeze.

Ready to experience the charm of Lugano? Book your stay at Ibis Lugano-Paradiso now!

Important information:

When you arrive by car, please use this address for the navigation device: Via Geretta 10, Paradiso.

The city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Location

Guest Reviews

8
Based on 2580 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
J
Jacqueline • couple • ch
8
Super Lage. Alles in der Nähe, Monte san Salvator, Schifffahrten ab Paradiso und das nutzen der Ticinokarte.
Pros:

Die Lage ist grossartig.
Sicher ruhiger als Lugano Centro

Cons:

Kann ich nicht beantworten.

2026-10-30 • via Nuitee
M
Mehmet Murat • couple • tr
8
2026-10-27 • via Nuitee
N
Nawal • couple • it
10
Tutto perfetto
Pros:

Lo staff la posizione struttura pulita

2026-10-26 • via Nuitee
M
Mashal • couple • sa
1
Pros:

location only

Cons:

small room

2026-10-24 • via Nuitee
A
Arif • couple • ch
8
Pros:

In der Nacht unserer Ankunft erhielten wir zunächst ein Zimmer im 7. Stock. Als ich die Tür öffnete, lag ein zerbrochener Spiegel auf dem Boden, der sich vermutlich von selbst von der Wand gelöst hatte. Daraufhin bekamen wir ein neues Zimmer im 1. Stock. Dort war dann alles in Ordnung.

Cons:

alles bestens

2026-10-20 • via Nuitee
J
Jürg • solo_traveller • ch
9
2026-10-20 • via Nuitee
C
Catherine • solo_traveller • ch
8
Pros:

Was ich hier speziell mag ist, dass es sehr praktisch ist, wenn man arbeiten muss. Der Tisch ist lange genug, sodass man sich ausbreiten kann und der Stuhl bequem genug, dass man es länger aushält.

Cons:

Nur schade, dass es im Badezimmer nicht wenigstens ein paar Gadgets hat, sodass man nicht alles selber mitbringen muss. Müssen ja nicht teure Produkte sein.

2026-10-19 • via Nuitee
Y
Yvonne • extended_group • ch
9
Pros:

Das freundliche Personal beim chek in und chek out.Das Auto kann in der Tiefgarage parkiert werden auch vor dem chek in.
Das Zimmer war grösser als erwartet.
Das Frühstücksbuffet und das freundliche Personal beim Buffet war hervorragend.Das Personal nahm sich sehr viel Zeit für Fragen wegen Allergien.Kontrollierte die Produkte .
Das Hotel liegt an einer ruhigen Lage.Man kann gratis Wasser vom Dispenser im Gang in die tolle zur Verfügung gestellte Flasche füllen.

Cons:

Das Bad ist sehr gewöhnungsbedürftig .Es ist wie ein Kasten 🤣auf einem Schiff🤣🫠..Durch dies auch sehr klein .Die Türe beim Bad lässt sich wircklich wie eine Kastentüre schlissen 🤣🫠😉allerdings ist es sehr sauber .

2026-10-18 • via Nuitee
M
mark • couple • au
9
Great for a short stay in beautiful Lugano
Pros:

Great room and staff very helpful. Nice to walk along waterfront.

Cons:

All good

2026-10-18 • via Nuitee
N
Nicholas • couple • ch
7
Convenient
Pros:

Proximity to motorway and parking

Cons:

Restaurant

2026-10-15 • via Nuitee
H
Hubert • couple • ch
9
2026-10-14 • via Nuitee
A
Antonella • solo_traveller • it
7
2026-10-13 • via Nuitee
R
Reto • solo_traveller • ch
7
2026-10-12 • via Nuitee
J
Jutta • solo_traveller • ch
8
2026-10-12 • via Nuitee
K
Krucker • family_with_children • ch
10
2026-10-11 • via Nuitee
M
Marijo • family_with_children • ch
8
2026-10-10 • via Nuitee
Y
Yves • extended_group • ch
8
Bon hôtel et très agréable
Pros:

Propreté

2026-09-18 • via Nuitee
V
Vesna • couple • ch
10
2026-09-16 • via Nuitee
A
Akrem • couple • ly
7
2026-09-15 • via Nuitee
R
Roland • extended_group • ch
10
Tolle Unterkunft und sehr freundliches Personal
Pros:

Alles perfekt

2026-09-14 • via Nuitee