GHL Relax Hotel Sunrise

Hotels
•
GHL Hotels
7 (106 reviews)
Avenida Newball No. 4-169, San Andrés, San Andres y Providencia , San Andrés , CO
57-8-5123988

listing image 1
Show all photos

Facilities

Free breakfast
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Karaoke
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Helpful staff
Good location near beach and pool
Cons:
Room furnishings need upgrades
WiFi limited to lobby

Categories

Cleanliness
5.33
Furniture in rooms need upgrading and there were issues with the safe deposit box, indicating cleanliness concerns.
Service
8.8
The entire staff are cordial and very helpful!
Location
8.34
Located in an area with immediate access to the beach and pool.
Room Quality
5.29
Furniture needs upgrading and plumbing issues reported.
Amenities
6.32
WiFi only available in the lobby, and no washcloths provided.
Value for Money
7.28
Standard quality for this hotel tier.
Food and Beverage
7.33
Standard quality for this hotel tier.
Overall Experience
7.3
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:04

Property Description

Escape to paradise at GHL Relax Hotel Sunrise, where every moment is designed for your comfort and enjoyment.

Private Beach Access
Relax on your own private beach or dive into our stunning outdoor pool and hot tub, promising sun-soaked leisure and ultimate relaxation any time of day.

Gastronomic Delights
Indulge in delectable meals at our exquisite restaurant, PARADISE, or savor the convenience of 24-hour room service, ensuring your cravings are met any hour of the day.

Exceptional Amenities
Stay connected with complimentary Wi-Fi, enjoy our 24-hour business center, and let us help you plan memorable events with our spacious conference center.

Your dream stay awaits – book today and let the rhythm of San Andrés sweep you off your feet!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 106 reviews
Cleanliness: 5.33
Service: 8.8
Location: 8.34
Room Quality: 5.29
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.3
M
Mera • couple • ec
1
Buena ubicación, mala a calidad de instalaciones
Pros:

La ubicación

Cons:

El hotel estaba en estado deteriorado

2026-06-02 • via Nuitee
F
Francisca • couple • cl
10
2026-06-01 • via Nuitee
A
Adriana • couple • br
8
Foi maravilhosa🫶
Pros:

Tudo ótimo, cama, roupa de cama, chuveiro, ambiente, funcionários muito atenciosos. Perto de tudo👍

Cons:

A limpeza do banheiro não é das melhores, tem que caprichar mais, o resto tudo perfeito.

2026-06-01 • via Nuitee
C
Cristhian Maldonado • solo_traveller • cl
9
Volveríamos tranquilamente .
Pros:

Su piscina, la comida y el trato de su personal.

Cons:

Algunas veces tenía un olor a humedad, la señal del wifi que no llega a las habitaciones, poca luz en la habitación. Y el bar que no está habilitado.

2026-05-25 • via Nuitee
G
German • couple • co
8
Vale la pena regresar
Pros:

La ubicación, el acceso al mar

Cons:

El aire puede mejorar un poco.

Había una gotera en el baño

2026-05-21 • via Nuitee
J
Jonathan Cuevas • solo_traveller • co
8
Buen hotel costo beneficio
Pros:

Su playa privada su piscina ,su ubicación

Cons:

Problemas de humedad en la habitación

2026-05-18 • via Nuitee
E
Emily Roxana • family_with_children • co
10
2026-05-18 • via Nuitee
N
Natalia • extended_group • ar
5
Caro para lo recibido
Pros:

La zona de piscina y la amplitud de las habitaciones

Cons:

La atención es muy mala. El personal no te responde o te deja esperando (si estuviera ocupada o con otras personas, se entiende) pero hablaban entre los compañeros y no daban prioridad al huésped.
Además se nota que le falta mantenimiento y mejorar la comunicación interna….

2026-05-16 • via Nuitee
B
Brian • couple • co
1
Pros:

El espacio muy cómodo y buena atención

Cons:

La seguridad, en la habitación que estábamos, ingresaron a realizar aseo y se nos perdió una bolsa de pañales de bebé para nadar y el anillo en oro de compromiso de mi esposa que se guardó en una maleta.

2026-05-15 • via Nuitee
S
Sandoval Galeano • couple • co
8
2026-05-15 • via Nuitee
Y
YURI ANDREA • family_with_children • co
10
Muy buena
Pros:

Piscina / acceso directo al mar / vista al mar / ubicación/ seguridad / atención del personal /

Cons:

Podría mejorar el aseo de las habitaciones

2026-05-15 • via Nuitee
Y
Yusef • couple • co
9
TRANQUILIDAD
Pros:

LA ALIMENTACION MUY RICA, BUEN SABOR!! TAL VEZ MAS VARIEDAD FALTO!! EL PERSONAL MUY AMABLE

Cons:

EN MI CUARTO ESTABA DAÑADA LA PUERTA QUE SEPÁRA EL BALCON DEL CUARTO ERA CASI IMPOSIBLE ABRIRLA O CERRARLA, IMPORTANTE UN POCO DE MANTENIMIENTO

2026-05-14 • via Nuitee
V
visbal • couple • co
10
2026-05-13 • via Nuitee
L
Luciano • extended_group • ar
10
2026-05-11 • via Nuitee
J
julian • solo_traveller • co
8
Cons:

Deberían mejorar un poco el menú del restaurante

2026-05-10 • via Nuitee
M
MGOMEZP200 • couple • co
5
2026-05-09 • via Nuitee
S
Sean • couple • au
1
2026-05-06 • via Nuitee
S
Stijn • couple • nl
1
2026-05-05 • via Nuitee
A
Andre • couple • br
5
O preço é alto para o que oferece.
Pros:

A vista do quarto.

Cons:

As instalações são antigas e nota-se uma falta de cuidado na manutenção do hotel.

2026-05-04 • via Nuitee
D
Daniel • couple • co
5
Muy caro para lo que ofrece, le falta mantenimiento.
Pros:

La ubicación es buena. El desayuno era bueno y la piscina era amplia. Hicieron un stand con fruta y snacks para los que íbamos a la carrera.

Cons:

El hotel está venido a menos, le hace falta mucho mantenimiento, las cañerías se tapaban, el aire acondicionado sonaba durísimo y botaba mucha agua mientras no funcionaba. El aseo que hacían a la habitación era muy mediocre, no dejaban siempre toallas limpias y no hacían caso a los pedidos que hacíamos de cosas básicas como: déjame dos toallas porque somos dos huéspedes, dejaban solo una.

2026-05-04 • via Nuitee