JW Marriott El Convento Cusco

Hotels
•
JW Marriott Hotels & Resorts
9.6 (947 reviews)
Esquina de la Calle Ruinas 432 y San Agustin , Cusco , pe
+51 84 582200

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Excellent breakfast options
Cons:
Small rooms
Inconvenient check-out time

Categories

Cleanliness
9.3
Standard quality for this hotel tier.
Service
10
The service was exceptional, with helpful staff, especially in handling guest needs.
Location
10
The location is super convenient and ideal for exploration.
Room Quality
8.8
Some rooms were reported as small and not impressive for the hotel's standing.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.8
Overall good value, but some felt pricing didn't match the amenities.
Food and Beverage
9.8
Breakfast is excellent with many options available.
Overall Experience
9.8
Overall a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Impressive Interiors and Central Location
The JW Marriott El Convento Cusco features stunning antique exposed bricks and vaulted ceilings, creating a designer ambiance. Just 3 blocks from Cusco’s main square, the location is ideal for exploring the city's attractions.

Charming Colonial Courtyard and On-Site Amenities
Step into the hotel's Colonial courtyard with a sculpted stone arch and a decorative fountain at its center. Enjoy a massage at the on-site room or browse the souvenir gift shop. Free WiFi is available in common areas and rooms.

Elegant Rooms and Dining Options
Indulge in elegantly styled rooms with parquet floors, cable TV, and minibars. The hotel offers two dining options - QESPI restaurant for Peruvian gourmet dishes and bar QESPI for international cuisine. Plus, don't miss the benefits of the destination fee, including spa vouchers and daily buffet breakfasts.

Book your stay at JW Marriott El Convento Cusco for a luxurious and memorable experience.

Important information:

Destination fee is per night and is not included in the room rate.
Rates include the following:
- 2 daily Buffet Breakfast
- 2 Pisco Sours
- Daily Oxygen in room
- Daily High Speed Internet access(up to 3 devices)
- USD 25 Spa voucher
- Daily Coca tea
- Access to Press Reader
- Walk-In hotel tour (daily at 6:00pm)
- Pisco Sour Class at Qespi Bar (daily at 6:40pm)

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 947 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 9.8
A
Aron • couple • pe
10
Fue una experiencia única
Pros:

La habitación y todas las instalaciones

Cons:

Un poco pero minimo el colchón y la atención en el restaurante podría mejorar

2026-07-25 • via Nuitee
M
Michael • couple • gb
10
Uno de Los Mejores Hoteles del Mundo en que he Estado
Pros:

Increíble hotel y habitación!
Un atención al detalle alucinante
Desayuno 10/10 porque no tengo la opción de poder poner 11
Ubicación fantástico, a 3 minutos andando de todo lo importante.

Cons:

No había nada que no me ha gustado

2026-07-24 • via Nuitee
D
Denise • family_with_children • fr
9
Exceptionnel
Pros:

Le personnel aux petits soins, la qualité de la nourriture et l’emplacement. Séjour exceptionnel

2026-07-22 • via Nuitee
A
Alejandra León • family_with_children • pe
10
Super
Pros:

Perfectamente ubicado para recorrer la ciudad, lugar tranquilo y con una enorme belleza arquitectónica. Personal con atención inigualable . El desayuno delicioso con muchas opciones para todos los gustos

Cons:

Solo mejoraría un poco la calidad de los colchones se hundían un poco hacia la mitad para dos personas en una cama doble un poco incómodo.

2026-07-22 • via Nuitee
D
Denise • family_with_children • fr
10
Magique
Pros:

Comme toujours, le personnel adorable, le petit déjeuner et repas en général excellents.

Cons:

Rien

2026-07-22 • via Nuitee
J
JOSE • couple • br
10
Hotel lindo, que faz jus às cinco estrelas!
Pros:

O hotel é muito bonito, o café da manhã maravilhoso e os funcionários todos muito amáveis e prontos para auxiliar no que for preciso.

Cons:

Os quartos que têm abertura para parede Inca dão um pouco de sensação de claustrofobia.

2026-07-06 • via Nuitee
M
marianna • extended_group • br
10
Excelente!! Indico com certeza!!
Pros:

Tudo. Quarto, banheiro, cama, tv, limpeza

2026-07-03 • via Nuitee
S
Santiago • couple • cl
8
Pros:

Ubicacion y precioso

Cons:

Caro para tener habitación subterránea

2026-07-02 • via Nuitee
B
Beltran • couple • co
10
no provoca salir del hotel, todo esta en su punto. excelente calidad
Pros:

todo es bueno.

2026-07-01 • via Nuitee
X
Xuejiang • couple • cn
8
Location and hotel design are the best
Pros:

Best location to explore Cusco. The hotel is well designed. Staff are friendly and helpful.

Cons:

The bed is not comfortable enough. Few selection in the breakfast.

2026-06-25 • via Nuitee
L
Lindsay • solo_traveller • us
10
2026-06-25 • via Nuitee
J
JOSE • couple • br
10
Localização excelente com luxo.
Pros:

Excelente localização, atendimento, café da manhã. Funcionários muito atenciosos e prestativos.

Cons:

Os quartos tinham a visão da muralha Inca, o que já sabíamos, mas dá a sensação de "clautrofobia"ficar sem uma janela que veja o céu. Parece estar num porão.
A cama poderia ter um colchão mais firme.

2026-06-25 • via Nuitee
J
JAVIER PATRICIO • solo_traveller • ar
8
Increíble el edificio , lobby , bar, restaurant etc !!
Pros:

Todo

Cons:

El baño era chico para dos personas , y el placard no lo podías usar cuando uno estaba en el lavatorio

2026-06-19 • via Nuitee
J
Josue • couple • pe
10
Experiencia increíble
Pros:

Todo

2026-06-19 • via Nuitee
C
Claudio • couple • br
10
2026-06-17 • via Nuitee
O
Ori • solo_traveller • il
10
Pros:

Great location service. Everything is clean and comfortable.

2026-06-12 • via Nuitee
V
Víctor Carlos • couple • ar
10
Pros:

DESAYUNO EXCELENTE

2026-06-09 • via Nuitee
B
Bohumil • couple • cz
10
2026-06-08 • via Nuitee
M
Mario • couple • us
10
Fue una experiencia bonito. Cusco me gustó.
Pros:

Si muy bonito y muy céntrico.

Cons:

Noo.. todo estuvo muy bien

2026-06-05 • via Nuitee
B
Behnaz • extended_group • au
10
Pros:

The decoration and organised staff

Cons:

Nil

2026-06-02 • via Nuitee