JW Marriott El Convento Cusco

Hotels
•
JW Marriott Hotels & Resorts
9.6 (926 reviews)
Esquina de la Calle Ruinas 432 y San Agustin , Cusco , pe

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Excellent breakfast options
Cons:
Small rooms
Inconvenient check-out time

Categories

Cleanliness
9.3
Standard quality for this hotel tier.
Service
10
The service was exceptional, with helpful staff, especially in handling guest needs.
Location
10
The location is super convenient and ideal for exploration.
Room Quality
8.8
Some rooms were reported as small and not impressive for the hotel's standing.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.8
Overall good value, but some felt pricing didn't match the amenities.
Food and Beverage
9.8
Breakfast is excellent with many options available.
Overall Experience
9.8
Overall a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Impressive Interiors and Central Location
The JW Marriott El Convento Cusco features stunning antique exposed bricks and vaulted ceilings, creating a designer ambiance. Just 3 blocks from Cusco’s main square, the location is ideal for exploring the city's attractions.

Charming Colonial Courtyard and On-Site Amenities
Step into the hotel's Colonial courtyard with a sculpted stone arch and a decorative fountain at its center. Enjoy a massage at the on-site room or browse the souvenir gift shop. Free WiFi is available in common areas and rooms.

Elegant Rooms and Dining Options
Indulge in elegantly styled rooms with parquet floors, cable TV, and minibars. The hotel offers two dining options - QESPI restaurant for Peruvian gourmet dishes and bar QESPI for international cuisine. Plus, don't miss the benefits of the destination fee, including spa vouchers and daily buffet breakfasts.

Book your stay at JW Marriott El Convento Cusco for a luxurious and memorable experience.

Important information:

Destination fee is per night and is not included in the room rate.
Rates include the following:
- 2 daily Buffet Breakfast
- 2 Pisco Sours
- Daily Oxygen in room
- Daily High Speed Internet access(up to 3 devices)
- USD 25 Spa voucher
- Daily Coca tea
- Access to Press Reader
- Walk-In hotel tour (daily at 6:00pm)
- Pisco Sour Class at Qespi Bar (daily at 6:40pm)

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 926 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 9.8
O
Ori • solo_traveller • il
10
Pros:

Great location service. Everything is clean and comfortable.

2026-06-12 • via Nuitee
V
Víctor Carlos • couple • ar
10
Pros:

DESAYUNO EXCELENTE

2026-06-09 • via Nuitee
B
Bohumil • couple • cz
10
2026-06-08 • via Nuitee
M
Mario • couple • us
10
Fue una experiencia bonito. Cusco me gustó.
Pros:

Si muy bonito y muy céntrico.

Cons:

Noo.. todo estuvo muy bien

2026-06-05 • via Nuitee
B
Behnaz • extended_group • au
10
Pros:

The decoration and organised staff

Cons:

Nil

2026-06-02 • via Nuitee
S
Sebastien • couple • fr
5
Bien (si aucuns voisins de chambre)
Pros:

L'emplacement, très central;
L'amabilité du personnel;
Le spa.

Cons:

L'insonorisation :
j'entendais mes voisins du dessus (télévision toute la nuit, bruits de pas, discussions, téléphone). J'étais en mesure de dire à quel moments ils rentraient dans leur chambre ainsi que l'heure à laquelle ils se réveillaient (5h20 exactement ce matin...).
Clairement pas normal d'avoir une insonorisation aussi nulle pour un hôtel de ce standing.
J'ai très mal dormi pendant mes 3 nuits au sein de l'établissement.

2026-05-31 • via Nuitee
B
Biyue • extended_group • us
9
Pros:

location and reception service

2026-05-31 • via Nuitee
D
Dovhoz • Couples • Dallas, Texas
10
Excellent stay at the JW Marriott!
Pros:

From the moment we walked into the hotel until our check out ( and we had 2 stays within 6 days), the front desk was excellent in assisting us in every way. Like most guests there, we had several excursions where we are looking for drivers and guides and they’re looking for their parties. They were great in making a phone call for our guide at 4AM and it’s so helpful to have them SPEAKING SPANISH for us or translate!! They were attentive, informative, polite and professional. I’m sure they don’t get enough credit, but all of the staff at the desk were wonderful. Also, the nice gentleman that would be setting up the breakfast buffet was kind to get fill my water bottle with ice each morning when he was already busy setting things up. I had written names down to be sure and acknowledge these folks personally, but that list is gone forever. I hope to return to this wonderful city and have the opportunity to stay at the JW Marriott next time! Gracias!!

2026-05-28 • via Tripadvisor
M
Melissa • couple • us
10
2026-05-26 • via Nuitee
J
janetkN778KL • Friends getaway
10
Mindful attention to luxurious detail
Pros:

Fabulous stay at this hotel. Rooms are luxurious, and staff is super friendly and helpful and cheerful. Take the tour of this former convent because there is such an interesting history. Lots of attention to detail makes your stay extremely pleasurable. The courtyard is a calm retreat and offers local handiwork, herb garden, and cute Panchita ( baby llama) with whom you can get lovely pictures. Pool, hot tub and spa are wonderful. Breakfast buffet is large and varied. Lots of other unexpected perks that enrich your experience. It’s located about 4 blocks from the main plaza so quick access to San Pedro market and lots of other cool archeological sites. Highly recommend!!!

2026-05-25 • via Tripadvisor
F
Fabian • couple • cr
9
Todo estuvo muy bien, lo único malo es que no pasan las llamadas cuando alguien se quiere comunicar. Casi perdemos un to
2026-05-24 • via Nuitee
D
DANIEL • couple • pe
10
2026-05-23 • via Nuitee
A
ALBERTA • couple • it
9
2026-05-22 • via Nuitee
A
ALBERTA • couple • it
9
2026-05-22 • via Nuitee
E
Ekaterina • couple • us
10
2026-05-19 • via Nuitee
F
Filippo • couple • it
9
Soggiorno molto confortevole. Struttura bella e in ottima posizione, reception migliorabile.
Pros:

Posizione ottima, bella struttura, colazione molto buona, stanza confortevole

Cons:

staff in reception non molto sul pezzo

2026-05-19 • via Nuitee
C
Cal_Travel_Lover • Family • San Francisco, California
8
Historic, convenient hotel
Pros:

Our family of 6 adults were booked here by our travel guide, Inca Expert Travel, for three nights at the end of our trip to Peru. The hotel is very conveniently located and we appreciated its historic restoration with modern conveniences. We followed the advice of previous tripadvisor reviewers to make sure we weren't placed in the basement rooms without windows. The included breakfast buffet was one of the most extensive during our trip. We especially loved the family who brought their baby alpaca for a visit in the courtyard.

2026-05-17 • via Tripadvisor
L
LibbyCincinnati • Family • Cincinnati, Ohio
10
Beautiful hotel in a great location
Pros:

This is a beautiful hotel in a great location in old Cusco not far from the square. The hotel is stunning. Rooms are large and ours overlooked the courtyard. This was a former convent so it had a unique design . This is not the average Marriott. This is an excellent hotel.

2026-05-17 • via Tripadvisor
G
Gayle • solo_traveller • gb
10
2026-05-16 • via Nuitee
L
Loftsgard • couple • us
10
Amazing in the heart of Cusco. Don’t go in Hoseg store attached to the hotel, because the clothes are amazing and you’ll
Pros:

Incredible blend with Cusco! Outstanding breakfasts. Everything overwhelmingly perfect. Love this hotel. Best stay!

Cons:

Nothing was negative

2026-05-16 • via Nuitee