JW Marriott El Convento Cusco

Me gusto todo

Beautiful hotel in an old monastery! The breakfast and spa were amazing

Hotel renovado, preservando itens da arquitetura antiga, mas com estilo moderno, extremamente confortável e bem localizado.

Loved the Historic and Haunted Reputation, Renovations of a very old convent then the inca wall discoveries below .. fantastic hotel

Great location, close to central plaza, easy walk

Comida

Excelente ubicacióny precioso edificio! Muy buen desayuno!

Todo

The staff were extremely kind and went out of their way to make us feel welcome. It was also amazing how many cool activities the hotel offered, like pisco sour making classes, a tour of the historic monastery, interacting with a baby al paca, etc. We wish we'd had more time to do everything! The breakfast was also incredible.

La habitación y todas las instalaciones

Increíble hotel y habitación!
Un atención al detalle alucinante
Desayuno 10/10 porque no tengo la opción de poder poner 11
Ubicación fantástico, a 3 minutos andando de todo lo importante.

Perfectamente ubicado para recorrer la ciudad, lugar tranquilo y con una enorme belleza arquitectónica. Personal con atención inigualable . El desayuno delicioso con muchas opciones para todos los gustos

Le personnel aux petits soins, la qualité de la nourriture et l’emplacement. Séjour exceptionnel

Comme toujours, le personnel adorable, le petit déjeuner et repas en général excellents.

O hotel é muito bonito, o café da manhã maravilhoso e os funcionários todos muito amáveis e prontos para auxiliar no que for preciso.

Tudo. Quarto, banheiro, cama, tv, limpeza

Ubicacion y precioso

We stayed two nights in a deluxe king room at the JW Marriott El Convento Cusco as part of a larger bespoke tour around Peru. This property was booked by our tour company (we were given two options to choose from, and we chose this one because while both had great reviews on Tripadvisor, we’re Titanium members so figured why not choose a Marriott property.)

There are some excellent reasons to stay here. The bed was super comfortable and the room was terrific for sleeping: the room was really dark when the curtains were closed, and the temperature control was great. The inner courtyard is beautiful to relax in. The bar drinks were good and our bartender was great! As an added bonus the glasses of wine were healthy pours and we were introduced to an excellent Peruvian rosé. The breakfast buffet has a huge selection of choices whether you want to eat healthy or dive fully into vacation mode. The location of the property is terrific.

We found a few things we weren’t happy with: the shower water pressure is not good and the temperature control is suspect. And the shower is ahhh-body-parts-inadvertently-banging-against-the-cold-shower-glass tiny. So tiny that when we got on the Belmond Andean Explorer train following our Cusco visit, we were happy that our cabin’s shower was bigger! Towels and bathrobes are terribly worn and thin. The room's carpeting has been updated, but the cabinetry is a bit dinged and could use a refresh. The room’s illy coffeemaker was old and could also stand to be replaced.

Breakfast is a bit of a zoo with the hordes of tourist groups, and the service was terrible. We ended up going out for coffee because the hotel’s coffee drinks were really bad.

They do have an indoor pool but it is quite small, and if there are more than four people there it would not be a pleasant experience. When we poked our heads in, there were at least eight people sitting around and in the pool, including one jerk yakking on his phone in a chair while some poor girl was sitting nearby getting a spa treatment.

While our stay was “fine,” we thought that overall this property didn’t quite reach the level of what we were expecting, so we’d probably try a different property next time.