Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Colonial charm
Cons:
Cleanliness issues
Noisy environment
Inconsistent room quality

Categories

Cleanliness
7.56
Multiple mentions of cleanliness issues, including dirty rooms and bugs.
Service
8.53
Staff received positive feedback for being helpful and friendly.
Location
9.07
Highly rated for its central location near main attractions.
Room Quality
7.52
Varied room experiences; some were spacious while others had issues.
Amenities
8.05
Amenities include a pool, although some cleanliness issues noted.
Value for Money
8.51
Overall a good value for a central location, despite some shortcomings.
Food and Beverage
7.06
No coffee provided in the morning, which negatively affected the score.
Overall Experience
8.53
Positive reviews overall, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Outdoor Pool:
Enjoy a refreshing dip in our outdoor pool, the perfect spot to relax and unwind after a day of exploring the city.

Tour Services and Free Wi-Fi:
Take advantage of our tour services to explore the local attractions hassle-free. Stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities:
Indulge in our free coffee service and make use of the on-site laundry facilities for added convenience during your stay.

Experience comfort and convenience at Hotel Reforma Merida. Book now to secure your stay at our ideally located hotel opposite the Government Palace.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MID

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.1
Based on 1132 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 8.53
E
Eric • solo_traveller • mx
10
2026-05-24 • via Nuitee
H
Héctor • family_with_children • mx
8
buena
Pros:

la alberca esta en reparación

Cons:

la ventana del baño no funciona

2026-05-22 • via Nuitee
R
Ricalde • solo_traveller • mx
9
2026-05-20 • via Nuitee
J
Jesus Damian • family_with_children • mx
9
Mejor de lo que esperaba
Pros:

El área de la piscina luce muy bonita y colonial, por las noches se puede pasar un buen rato ahí

2026-05-19 • via Nuitee
L
Lopez Valles • solo_traveller • mx
5
2026-05-19 • via Nuitee
M
Mariana • family_with_children • mx
10
Nos encanto ,regresaremos sin duda
Pros:

TODO PERFECTO , los chicos y la chica de recepción muy bien amables y siempre disponibles a cualquier hora y resuelven todas las necesidades, nos apoyaron mucho ,la habitación asi como la picina muy bien ahi le celebramos el cumple 5 a mi niña ,muy bien la limpieza y la ubicacion no se diga yo si lo recomiendo ,tuvimos buena estadia ,regresaremos con mas familia.

Cons:

Todo y todos muy bien muchas felicidades por su trabajo .

2026-05-19 • via Nuitee
C
Cory • solo_traveller • kr
10
Excellent Option
Pros:

A pleasant centralized location in an old style building and has everything you need.

Cons:

I didn't have any issues.

2026-05-15 • via Nuitee
J
José • solo_traveller • mx
8
Bien, pero algo viejo y ruidoso, que se compensa con la limpieza y exelente ubicación
Pros:

La ubicación

Cons:

El hotel está algo viejo y las habitaciones permiten escuchar mucho ruido de los alrededores.

2026-05-11 • via Nuitee
A
Audrey • solo_traveller • ch
3
Malheureusement trop bruyant
Pros:

Très propre
Grande chambre
Emplacement près de tout
Très bonne connexion Wi-Fi
Climatisation

Cons:

Impossible de dormir de 23h a 3h matin meme avec des bouchons d'oreilles on entend la musique et les vibrations.... pourtant j'ai un sommeil profond. J'ai devais faire 4 nuits mais je suis partie avant. Cest très dommage car la chambre est basique mais correcte. Je ne recommanderai malheureusement pas sauf si vous aimez faire la fête et dormir la journée plutôt que la nuit.

2026-05-11 • via Nuitee
B
Becerril • solo_traveller • mx
9
Pros:

Todo

2026-05-11 • via Nuitee
M
Manrique • solo_traveller • mx
10
Pros:

Muy hermosos los cuartos y todo Muy limpio.. en el cuarto

Cons:

La picina el agua esta un poco sucia 🥲

2026-05-07 • via Nuitee
R
Rojas • solo_traveller • mx
5
2026-05-06 • via Nuitee
H
Héctor • family_with_children • mx
5
2026-05-05 • via Nuitee
J
Jesús I • extended_group • us
9
Buena experiencia, si lo recomendaria
Pros:

Lindo lugar

Cons:

Todo bien

2026-05-05 • via Nuitee
G
Gabriel • solo_traveller • mx
8
2026-05-03 • via Nuitee
C
Carole • solo_traveller • fr
7
Un lieu magnifique mais qui demande quelques rénovations
Pros:

Très beau bâtiment ancien. Les chambres donnent sur un patio sublime avec des plantes. L'emplacement ne peut pas être mieux.

Cons:

Malheureusement la climatisation ne fonctionnait pas et il faisait une chaleur insoutenable. Par ailleurs il y avait une fuite dans la salle de bain à cause de la climatisation. La piscine était sale donc je n'ai pas pu en profiter. Le wifi ne fonctionnait quasiment jamais.

2026-05-03 • via Nuitee
L
Lupis Aviles • solo_traveller • mx
9
2026-05-01 • via Nuitee
V
Virginie et Beñat • solo_traveller • fr
10
Hôtel sympa à Merida
Pros:

Bel hôtel aux allures coloniales, avec une très grande chambre très confortable.
L'hôtel est idéalement placé, tout peut se faire à pieds.
Le parking juste en face est très pratique pour laisser sa voiture.

Cons:

Rien

2026-04-30 • via Nuitee
L
Lorena • solo_traveller • mx
8
Buen hospedaje
Pros:

Hospedaje muy céntrico

Cons:

En la habitación que utilizó mi familia había cucarachas :(

2026-04-30 • via Nuitee
N
Navarro • family_with_children • mx
9
2026-04-28 • via Nuitee