The Cube Hotel Birmingham

Hotels
7.6 (4668 reviews)
The Cube, 200 Wharfside Street , Birmingham , gb

Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Air conditioning issues
Cleanliness problems

Categories

Cleanliness
5.6
Several reviews mentioned dirty sheets and poor bathroom cleanliness.
Service
8.1
Some complaints about service quality, but staff were friendly and attempted to resolve issues.
Location
9.1
Positive feedback on the hotel's proximity to waterfront and central attractions.
Room Quality
7.1
Multiple mentions of broken air conditioning and uncomfortable beds reducing room quality.
Amenities
7.1
Air conditioning issues noted with lack of functioning amenities.
Value for Money
7.6
Fair value given the location but poor conditions may detract from overall value.
Food and Beverage
8.6
Some positive mentions about the breakfast quality.
Overall Experience
7.6
Overall mixed with significant issues but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Unique Modern Exterior and Colourful Retro Décor
The 4-star Cube Hotel in Birmingham stands out with its striking modern exterior and vibrant retro décor, offering a visually appealing and trendy atmosphere for guests.

Gourmet Dining and Relaxation
Indulge in a culinary delight at the Marco Pierre White restaurant on the 25th floor, boasting breathtaking city views. The Steakhouse Bar and Grill serves up local, seasonal dishes paired with a selection of wines and ales. After a satisfying meal, unwind at the on-site bar with a choice of signature champagne cocktails.

Comfortable Rooms with City Views
Each room at the Cube Hotel Birmingham features contemporary wallpaper, creating a stylish and cozy ambiance. Guests can enjoy modern amenities like free WiFi and a flat-screen satellite TV, ensuring a comfortable stay with a touch of luxury.

Book your stay at Cube Hotel now to experience the perfect blend of modern elegance and top-notch hospitality in the heart of Birmingham.

Important information:

Cube Hotel Birmingham do not accept any cash payments.

Cube Hotel will require payment in full for the room on arrival. The hotel may also require a pre-authorization of GBP 50 as deposit for the room and incidentals.

Please note that children under 18 are not permitted to use the Club and Spa facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 4668 reviews
Cleanliness: 5.6
Service: 8.1
Location: 9.1
Room Quality: 7.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 7.6
F
Freedom25471241694 Couples
2
Thieving and needs to be investigated
Pros:

Worst hotel I’ve ever stayed in and whoever is responsible for this place needs to be investigated got there expected it to be clean and prestigious obvious selling point the Marco Pierre white restaurant and Laurent Perrier champagne bar they charged me a £50 whatever fee at the front desk which was dirty and outdated normal hotels keep a card on file in case of damages the money left my bank and I didn’t get it back now it don’t even show up on my statements and when you try to call don’t even waste your time and energy that place needs come down blocking the skyline worst hotel ever I recommend the malmaison 👏🏽

2026-07-04 via Tripadvisor
R
Rob solo_traveller gb
8
Would stay again
Pros:

Nice room with great views. Very convenient for New St station

Cons:

Unfortunately the air con wasn’t working in the entire hotel. Fans were provided but it was a very hot night.

2026-06-20 via Nuitee
O
Odette extended_group gb
5
Ok - wont necessarily go back again
Pros:

Breakfast room views were amazing

The hotel design is interesting

Practical to reach from the station

Cons:

The aircon did not work in the room

The rooms were very hot

Considering the aircon situation had been mentioned in previous reviews the hotel should have done something to correct the situation

2026-06-19 via Nuitee
M
Mike couple gb
8
2026-06-19 via Nuitee
B
B4847HRdaven Family
2
Not good
Pros:

Awful stayed previously and it was good nothing worked in the room it was dirty, damaged had to check out after a couple of hours and move to another hotel

2026-06-18 via Tripadvisor
M
Megan couple gb
1
Great location awful treatment from staff, complaining about the facilities in the room not working to then have the pho
Pros:

Great location

Cons:

The rudeness of the staff when we complained about the room being hot and the tv not working!! Aircon didn’t work either

2026-06-17 via Nuitee
D
David couple gb
3
Disappointed.
Pros:

Location and member of staff on reception.

Cons:

When we arrived we were told the air con wasn’t working, or the TV. We went to the room, but far too hot and stuffy.Fan provided didn’t work properly. An hour spent waiting to see if another room available. Changed rooms, this one cooler but still no air con/TV. By the morning very stuffy with no air coming in. Very frustrated as it hadn’t been working for a week, but we weren’t told until arrival - after travelling from Cornwall. 20% discount offered.

2026-06-15 via Nuitee
A
Andrea solo_traveller gb
5
Pros:

Nice large room with good facilities and a comfy bed.

Cons:

On check in we were told that the AC was out of order and had been for a few days - I think the hotel should have advised us of this before our stay so we could have changed our hotel. The TV was also not working. A fan was provided but the room was really stuffy.

2026-06-15 via Nuitee
D
David solo_traveller ie
8
Nice hotel in great location
Pros:

Great location, quiet and peaceful stay. Plenty of restaurants close by and short walk to bullring.

Cons:

The damage deposit

2026-06-15 via Nuitee
J
John couple gb
7
Shame about the TV situation and hope it is resolved before my next stay.
Pros:

Superb room and great breakfast.

Cons:

Not possible to watch ordinary channels such as BBC/ITV. Not advised when we booked in so wasted a lot of time trying to work out how to watch with two staff members coming to the room to eventually be told only way to watch was through UTUBE so not possible to watch what we expected to see.

2026-06-15 via Nuitee
M
Mandy couple gb
3
Do not stay here.
Pros:

Location

Cons:

The AC, tv, and phone in the room didn’t work. Staff very unhelpful

2026-06-14 via Nuitee
S
Stefanie couple gb
3
Just don’t
Pros:

The location is great and after we said we can’t stay in the booked room without a working AC we got moved to a room where we had a balcony that let us have a door open for a nice draft. Receptionist was friendly and really tried to make it work for us which I appreciate. Nice view from the room.

Cons:

Well. As so many have stated, it’s all quite run down? I’m not sure why this hotel is still open 😅 upon arrival we were told the AC has stopped working, as well as the tvs in the room. We were offered to cancel our room and look for another hotel or take a look at the room to see if we still want to keep the booking. The room was AWFULLY hot I have no idea what person could stay in there. No airflow and the fan was just blowing around hot air. We asked if there were any rooms where we could open a window and were offered one of the suites. Very spacious and being able to open the door to the balcony helped! HOWEVER we were made aware there was an event right above the room and it could be a bit louder until roughly 1AM. No problem we thought. In the end it wasn’t too loud until it turned 4AM and someone started rearranging the whole event room upstairs for almost 2 hours 🤣 it was impossible to sleep. The hotel overall is in bad shape. The photos do not represent the state it’s in. The AC clearly hasn’t been working for months at this point, so you’re just being lied to when checking in. I feel sorry for staff, absolutely incredible to think that management just seems to expect them to lie to customers faces. Anyway, just stay away, it’s not worth it.

2026-06-14 via Nuitee
S
Sophie couple gb
7
2026-06-12 via Nuitee
E
Endri couple gb
10
2026-06-12 via Nuitee
T
Taylor couple gb
10
2026-06-11 via Nuitee
R
Ruth solo_traveller gb
7
Very delicious, comfy and enjoyable stay
Pros:

Booked this hotel as it sounded quirky and had fab views and an excellent restaurant with even better views. In reality there was a bit of quirkiness but not as much as other 'Cube' type hotels I have been in, although they have made a good effort. Views were stunning from the restaurant and the meals (dinner & breakfast) I could not fault. Staff were lovely too, particularly at breakfast. Continental buffet had lots of variety and great to have the hot part served to the table, I had fried eggs with runny yokes with my full English, all prepared fresh.

Cons:

Only reason I am marking this down was the noise at night. I stayed on a Friday night and to be fair there are signs to warn that on Saturday & Sunday there may be noise from the top floor where there are parties being hosted. The thump thump of the music was very annoying whilst I was awake. Thankfully I can sleep through most things and it didn't disturb my sleep, it just made it unpleasant to be in the room until that point. This was the 23rd floor, so 2 floors below the party floor.

2026-06-11 via Nuitee
C
Chris solo_traveller gb
4
Disappointing
Cons:

Room was dirty, decor tired, carpet tired, bathroom was leaking. Poor overall standard for price point.

2026-06-11 via Nuitee
B
Broca2014 Business
2
Awful hotel with broken air conditioning
Pros:

Appalling hotel. The air conditioning has been faulty for over a week but they have continued to run the hotel and did not bother warning guests of the problem. My room was stifling, far too hot. Fans were provided but they were noisy so sleep was impossible. I was offered a refund but I arrived too late in the evening to find anywhere else to stay. I now have a splitting headache.

Further to this the room had a dirty carpet and chipped furniture.

Dreadful experience, do not stay here.

2026-06-10 via Tripadvisor
J
James couple gb
10
2026-06-10 via Nuitee
A
annie couple gb
3
Would attend restaurant but not stay again
Pros:

We liked the location and the marco restaurant

Cons:

The room just wasn’t up to standard carpets were stained cracked tile and tv wouldn’t work
The chair in reception needs a steam clean as well as carpets throughout rooms and corridor

2026-06-10 via Nuitee