Four Seasons Hotel Guangzhou

Hotels
•
Four Seasons Hotels and Resorts
9.8 (1709 reviews)
5 Zhujiang West Road, Zhujiang New Town, Tianhe District, Guangzhou, China , Guangzhou , CN
+86 20 8883 3888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
High cleanliness standard
Cons:
Long wait times during breakfast
Elevator inconvenience

Categories

Cleanliness
9.64
The hotel is immaculate, meticulously maintained, and kept to the highest standards.
Service
10
The staff are truly professional—polite, attentive, and always ready to assist.
Location
9.64
Great location with convenient access to surrounding areas.
Room Quality
9.84
Elegant, spacious, and perfectly prepared rooms.
Amenities
9.64
Beautiful rooms and excellent amenities.
Value for Money
9.64
A luxurious experience that justifies the cost.
Food and Beverage
10
Breakfast is diverse and prepared with the highest care.
Overall Experience
10
An exceptional hotel stay that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:14

Property Description

Luxurious Accommodation
Experience oriental-inspired modern rooms with floor-to-ceiling windows, a flat-screen TV, and spacious bathrooms with rain showers and bathtubs.

Exceptional Amenities
Indulge in the indoor pool, hot tubs, gym, beauty shop, and spa offering massages. Explore the city with a car rental or enjoy day trips with arrangements from the tour desk.

Culinary Delights
Savor Cantonese, seafood, and Japanese cuisine at the hotel's various dining options including Yu Yue Heen, Catch Seafood Restaurant, and Kumoi restaurant. Book now to enjoy a luxurious stay at Four Seasons Hotel Guangzhou.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Four Seasons Hotels have launched an enhanced global health and safety program, Lead With Care. As local epidemic prevention and control policies adjust frequently, please ensure that you are up to date on the latest government restriction regulations when traveling. Book online now or call the Hotel directly for assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Property Video

Guest Reviews

9.8
Based on 1709 reviews
Cleanliness: 9.64
Service: 10
Location: 9.64
Room Quality: 9.84
Amenities: 9.64
Value for Money: 9.64
Food and Beverage: 10
Overall Experience: 10
B
Baba • solo_traveller • gh
10
Pros:

Wonderful staffs and nice location

Cons:

Everything nice

2026-09-18 • via Nuitee
T
Tejaswini • couple • it
9
Pros:

This was my second stay at the Four Seasons Guangzhou for a business trip, and both times I stayed for about a week. Once again, it was an absolutely wonderful experience. The hotel is beautiful and extremely comfortable, but what really makes each stay so memorable is the exceptional staff and service.

A very special thank you to Ms. Trista at the reception desk, who was truly a gem throughout our stay. She always greeted us with the warmest smile and consistently went above and beyond to make sure we were comfortable and had everything we needed. She was incredibly kind, attentive and always ready to help, and her hospitality genuinely made our stay even more special.

I would also like to give a special mention to Ms. Meggie, who was extremely sweet, warm and helpful throughout our stay.

A big thank you as well to all the bellboys and housekeeping staff for their wonderful service, and to the lovely lady manager in the breakfast area (unfortunately, I didn’t get her name), who was always so attentive and welcoming.

After spending a week here on two separate business trips, I can confidently say that the Four Seasons Guangzhou has consistently made my stays extremely comfortable and enjoyable. It has truly been a wonderful experience, and I would highly recommend this hotel to anyone travelling to Guangzhou.

Thank you to the entire team for making us feel so well looked after. I will definitely look forward to staying here again on my next visit!

2026-09-18 • via Nuitee
F
Fabio • couple • br
10
O melhor Hotel em Guangzhou, ja estive 5 vezes anteriormente. Continuo a escolher o Foir Seasons
Pros:

Gostei de tudo principalmente do atendimento.

Cons:

Não teve nada que desabone, apenas foi lamentável o hotel estar em reforma no 70 andar.

2026-09-18 • via Nuitee
B
Baba • solo_traveller • gh
10
Pros:

Everything nice and great food

Cons:

All nice

2026-09-18 • via Nuitee
F
FATEMEH • family_with_children • au
10
2026-09-17 • via Nuitee
A
Amer • couple • kw
10
2026-09-17 • via Nuitee
A
Aurelia • couple • au
10
Exquisite
Pros:

Absolute phenomenal!
Everything 10/10

Cons:

Loved everything

2026-09-13 • via Nuitee
A
Ashlea • couple • za
1
2026-09-12 • via Nuitee
T
Tina • couple • us
10
2026-09-11 • via Nuitee
H
hasan • couple • tr
10
2026-09-09 • via Nuitee
I
Irene • solo_traveller • za
1
I need a refund
Pros:

I learnt I didn’t book for breakfast

Cons:

I checked in 12:21 am in the 6th of September but made me paid for 5th September. Secondly I said I want the sea view they gave city view

2026-09-07 • via Nuitee
C
Cynthia • couple • ug
10
2026-09-06 • via Nuitee
D
Dialy • solo_traveller • fr
10
2026-09-05 • via Nuitee
A
Abdo • solo_traveller • eg
9
2026-09-05 • via Nuitee
A
Adam • couple • au
5
Potentially a great hotel but the sound travelling between rooms is totally unacceptable
Pros:

The room was very well appointed and the bathroom was particularly sophisticated in its design. The view of the river was stunning.

Cons:

The sound insulation between rooms is the worst of any hotel we have stayed in. It is obviously a consistent issue for guests because, when we complained, the staff show no surprise and immediately offer you ear plugs. Totally unacceptable for this hotel brand and the room rate.

2026-09-04 • via Nuitee
F
Farraj • couple • kw
10
كانت فترة اقامتي ممتعه وجميله ومن احلى الاماكن اللي يكنت فيهم واحب اشكر موظفة الاستقبال jenny كان تعاملها راقي وفاجأتنا
Pros:

الخدمة الممتازه والتعامل الراقي

Cons:

لاشي

2026-09-03 • via Nuitee
C
Carlo • family_with_children • us
10
2026-09-02 • via Nuitee
N
Nada • extended_group • kw
10
So memorable and always will stay again if im in guangzhou
Pros:

I love the Eva Chen she was so nice helpful and made my stay so special
Loved the room wide clean and comfortable
Liked all staff kind professional and very friendly

Cons:

It’s the elevator not directly to the room

2026-09-01 • via Nuitee
F
Fajer • couple • kw
10
Pros:

كلشي خيااااال وفوق الخيال والروعه
الموظفين ودودين فوق اي تصور وخيال ويتكلمون انجليزي الغرفه اكثر من روعه مطله عالنهر والغرفه متوفره فيها كل سبل الراحه الداين ان الاكل روعه ولذيد وسريعين بالخدمه تحت الفندق سوق كامل وجمعيه

Cons:

ولا شي

2026-09-01 • via Nuitee
A
Andrey • family_with_children • ae
10
2026-08-31 • via Nuitee