Four Seasons Hotel Guangzhou

Hotels
•
Four Seasons Hotels and Resorts
9.8 (1621 reviews)
5 Zhujiang West Road, Zhujiang New Town, Tianhe District, Guangzhou, China , Guangzhou , cn

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Children allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Pool sun loungers
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
High cleanliness standard
Cons:
Long wait times during breakfast
Elevator inconvenience

Categories

Cleanliness
9.64
The hotel is immaculate, meticulously maintained, and kept to the highest standards.
Service
10
The staff are truly professional—polite, attentive, and always ready to assist.
Location
9.64
Great location with convenient access to surrounding areas.
Room Quality
9.84
Elegant, spacious, and perfectly prepared rooms.
Amenities
9.64
Beautiful rooms and excellent amenities.
Value for Money
9.64
A luxurious experience that justifies the cost.
Food and Beverage
10
Breakfast is diverse and prepared with the highest care.
Overall Experience
10
An exceptional hotel stay that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:14

Property Description

Luxurious Accommodation
Experience oriental-inspired modern rooms with floor-to-ceiling windows, a flat-screen TV, and spacious bathrooms with rain showers and bathtubs.

Exceptional Amenities
Indulge in the indoor pool, hot tubs, gym, beauty shop, and spa offering massages. Explore the city with a car rental or enjoy day trips with arrangements from the tour desk.

Culinary Delights
Savor Cantonese, seafood, and Japanese cuisine at the hotel's various dining options including Yu Yue Heen, Catch Seafood Restaurant, and Kumoi restaurant. Book now to enjoy a luxurious stay at Four Seasons Hotel Guangzhou.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Four Seasons Hotels have launched an enhanced global health and safety program, Lead With Care. As local epidemic prevention and control policies adjust frequently, please ensure that you are up to date on the latest government restriction regulations when traveling. Book online now or call the Hotel directly for assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Adults stay for CNY 379 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1621 reviews
Cleanliness: 9.64
Service: 10
Location: 9.64
Room Quality: 9.84
Amenities: 9.64
Value for Money: 9.64
Food and Beverage: 10
Overall Experience: 10
P
Paulo Junior • solo_traveller • py
6
Normal, tirando a vista achei tudo muito superestimado
Pros:

A vista do do meu quarto com certeza foi o auge, muito linda de tirar o fôlego andar 77 perfeito, limpeza do quarto impecável e os meninos que ficam la andar 1 recebendo a gente também são maravilhosos e educados, a vista também do bar maravilhosa de tirar o fôlego no andar 99, incrível, café da manha também eu achei OK nada demais, a o restaurante japonês eu peguei o a opção que tinha a maior quantidade de pratos e armonizado com sakês, o sushi era muito top parabéns ao chef espetacular.

Cons:

Bom quando eu cheguei no hotel eu senti que fui tratado meio que como se eu não tivesse dinheiro para estar la, percebi isso na hora nos olhares, eu sou um grande fã de me hospedar em hotéis de luxo mas isso foi a primeira vez que eu senti, ai comecei a reparar todos os outros hospedes estavam com roupas de grife europeias, eu sinceramente não compro essas coisas não gosto de gastar com isso, mas sempre ando muito bem vestido mas isso foi a primeira coisa que eu senti isso. Quando a viram que eu tinha reservado um quarto melhor que o normal e iria ficar 4 noites, o tratamento mudou muito, isso pra mim eh outro ponto negativo porque todos devem ser tratados da mesma maneira, o rooftop como eu dice a vista era incrível, mas a qualidade dos drinks e o tamanho também, minha nossa kkkkkkk eu ria quando vinha um drink parecia uma dose, olha gente eu sei que as vezes os drinks pequenos são mais elegantes mas o preço e a quantidade pra mim não eh um valor justo, e tomei varios drinks provei o cardápio todo o melhor eh o que vem uma erva de capim limão ao lado, me esqueci o nome agora esse sim era diferenciado e bom o resto pra mim era de chorar, o negroni minúsculo, o aperto spritz o vinho espumante ou champagnhe não sei porque não dava pra saber porque não tinha absolutamente nada de gosto de espumante e nada de gás horrível horrível. Vamos la para a piscina agora kkkkkkk achei top a vista também mas minha nossa que piscina minúscula cheia de gente. E eu particularmente mas ai ja eh uma opinião minha, a piscina de uso geral do hotel não deve ser a mesma do spa, no restaurante japonês a harmonização com sakê colocavam muito pouco sakê mas muito pouco mesmo kkkkkkkkk por favor gente ou cobre mais caro e sirvam coisas maiores, os diminuem o tamanho das doses.

2026-06-13 • via Nuitee
R
Rita • couple • mo
9
Memorable pampered wedding anniversary!
Pros:

The room is stylish and had a superb view. The bathtub with a view is quite unique. Wonderful service and the best location in Guangzhou.

2026-06-13 • via Nuitee
M
Mirgul • couple • kz
10
Amazing 5 days here
Pros:

Everything was amazing, the location, facilities. Especially the service♥️ thanks a lot, highly recommend this hotel , will return for sure again.

2026-06-13 • via Nuitee
T
TheAtlantiks • solo_traveller • ru
9
Pros:

Вид с 92 этажа потрясающий! Номер комфортный, еда отличная

Cons:

Имейте в виду, что наличные доллары могут не принять. Не откладывайте оплату на последний момент. У нас не смогли верифицировать паспорта для обмена долларов и предложили обменять их в банке, а мы уже должны были ехать в аэропорт. Но в итоге приняли оплату в виде исключения по завышенному курсу.

2026-06-12 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

It’s gorgeous. Beautiful views, great food and a nice escape from the city outside. I really enjoyed it. The rooms are gorgeous

2026-06-08 • via Nuitee
J
Janko • solo_traveller • rs
10
2026-06-07 • via Nuitee
A
Agopian • solo_traveller • ro
10
Pros:

Amazing experience. We couldn't find anywhere an equal level of luxury at the same price level.

2026-06-07 • via Nuitee
S
salman • couple • kw
9
الفندق نسبه وتناسب يعتبر جيد جدا فخامه وموقع ممتاز ولكن لايخلا من بعض الملاحظات
Pros:

فندق راقي نظيف موقع ممتاز

Cons:

المصعد من الارضي الى اللوبي في الدور 70 بطيئ وممل
مدخل الفندق مكان الاستراحه صغير جدا ولا يوجد جلسات كافيه للانتظار
اللوبي في الدور 70 ايضا قليل جدا عدد الجلسات المتاحه للضيوف
التكييف ليس بالبروده المطلوبه

2026-06-06 • via Nuitee
S
Shakar • couple • iq
10
2026-06-05 • via Nuitee
V
vanessa • extended_group • it
9
Pros:

Massaggio fantastico, area wellness, camera matrimoniale, letto comodo

Cons:

Colazione cara e per la colazione continentale poca cosa di scarsa qualità

2026-06-05 • via Nuitee
M
Mukhammadi • couple • tj
10
2026-06-05 • via Nuitee
D
Dawn • solo_traveller • gb
10
Fantastic hotel, very centrally located will be back
Pros:

Beautiful hotel in very good location. View was outstanding being such a tall building. We were upgraded at reception which was a lovely touch. Room facilities exceptional . Rooftop bar was wonderful, albeit very expensive.

Cons:

Nothing

2026-06-04 • via Nuitee
A
ALMUSTAFA • solo_traveller • iq
7
فندق مميز و ادارة رائعة
Pros:

الموقع

Cons:

عدم توفير طعام حلال عند الفطور

2026-06-04 • via Nuitee
N
Nouf • family_with_children • sa
10
2026-06-03 • via Nuitee
P
Princess Bertha • couple • gh
10
Language barrier was a key factor
Pros:

Everything

Cons:

Language barrier

2026-05-31 • via Nuitee
K
Kgotlelelo • couple • za
10
2026-05-30 • via Nuitee
A
Askhat • couple • kz
10
Pros:

В отеле все продумано до мелочей, вежливый отзывчивый персонал. Номер с видом на башню превзошёл все ожидания. Вид просто потрясающий — один из лучших, которые нам доводилось видеть. Особенно красиво вечером, когда город загорается огнями.

Cons:

Такого нет

2026-05-30 • via Nuitee
R
Rachel • solo_traveller • au
10
Pros:

Everything with room and service was amazing

Cons:

Prices were a little exorbitant. Mostly the price of wine in both room service and hotel. I get uplift, however paying 180.00 for a 30 bottle of wine is a bit of a joke

2026-05-30 • via Nuitee
A
antonio • extended_group • it
8
2026-05-29 • via Nuitee
Z
Zhao • extended_group • nl
10
2026-05-29 • via Nuitee