Hotel La Cartuja

Hotels
8.8 (177 reviews)
Leonidas Plaza 170 y 18 de Septiembre , Quito , ec

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Safety deposit box
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Occasional hot water issues

Categories

Cleanliness
8.64
Rooms are clean and well looked after, but some reviews mention occasional hot water issues.
Service
9.11
Staff are consistently praised as friendly, helpful, and accommodating.
Location
8.95
Hotel is conveniently located near attractions, transport, and good restaurants.
Room Quality
8.6
Rooms are spacious and comfortable, with a few mentions of cleanliness.
Amenities
8.63
Features a lovely courtyard and a good breakfast, as well as helpful amenities.
Value for Money
8.59
Fair pricing for the quality of service and comfort provided.
Food and Beverage
8.94
Breakfasts are described as great, fresh, and satisfying.
Overall Experience
8.91
Positive overall sentiments with strong recommendations from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:19

Property Description

Charming Neo-Colonial Mansion with Garden Views

Luxurious Rooms and Amenities

Set in a charming neo-Colonial mansion, La Cartuja offers rooms with garden views, free Wi-Fi, and private parking. The rooms feature cream-coloured walls, dark wood furniture, cable TV, and work desks. Guests can enjoy private bathrooms with showers and hot-running water.

Convenient Location and Tour Assistance

Located just 100 meters from an Ecovia Station and 3 km from Quito’s historical centre, La Cartuja provides easy access to explore the city. The tour desk is available to offer assistance and tips for a memorable stay.

Delicious American Breakfast in the Gardens

Start your day with an American breakfast featuring tropical fruits in the hotel's lush gardens. A perfect way to energize before exploring Quito.

Experience the charm and convenience of La Cartuja - Book your stay now!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 177 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.94
Overall Experience: 8.91
B
Basurto Velez • extended_group • ec
10
Estancia Perfecta
Pros:

La comodidad de la cama, el descanso fue perfecto.

Cons:

Nada, todo estuvo perfecto.

2026-05-23 • via Nuitee
P
Pablo • couple • ec
9
2026-04-29 • via Nuitee
M
mccartan • couple • ie
8
2026-04-28 • via Nuitee
D
Debra • couple • gb
9
Pros:

Beautiful old building with lovely courtyard with great staff

2026-04-27 • via Nuitee
1
19lizzil • Couples • Cardiff, South Wales, Wales
10
Lovely stay
Pros:

Fantastic stay at La Cartuja. Karla made sure we were well looked after with every amenity needed (clothes washing, taxi, drinks). The hotel was clean and fresh and the beds were comfy. Breakfast was nice and light, perfect for a day of travelling. The food was freshly cooked and had options of how to have your eggs. Brilliant stay, thank you Karla.

2026-04-11 • via Tripadvisor
K
Khiaya • family_with_children • ec
10
Pros:

La atención fue extraordinaria, bastante amable el señor, muy atento, nos brindó muchas recomendaciones, inclusive al irnos temprano como no alcanzamos a aprovechar el desayuno incluido nos brindaron snacks para el camino, 100% recomendado

2026-04-04 • via Nuitee
C
C2507BHmaryl • Couples
10
Great stay in the heart of Quito
Pros:

Great family hotel with 17 rooms total. Warm vibes always. Patricio at the front desk made us feel at home.

2026-03-30 • via Tripadvisor
K
kbell97 • Couples
8
Comfortable, cost friendly place to stay!
Pros:

Accommodation is older but kept clean and comfortable. Patrice who mans the reception, is a helpful and friendly character. He makes the atmosphere warm & welcome. Beds are comfy.

2026-03-30 • via Tripadvisor
F
FranPe • Friends getaway • Amsterdam, North Holland Province
10
Clean comfortable hotel in a safe area
Pros:

I stayed at La Cartuja as part of an Intrepid Travel trip.
The hotel is located in a sare atea, in what used to be the UK embassy building!
The hotel has all you need: good breakfast (eggs, fruit, juice,yogurt), free water refill, spotless clean, large rooms with very comfortable bed, nice common area near the reception, a lovely internal patio.
Carla and the staff speaks very good English, they are extremely kind and very helpful!
I hope to be back one day

2026-03-17 • via Tripadvisor
M
Maude • couple • ca
10
Pros:

Personnel très sympathique et serviable, tranquillité des lieux et proximité des sites d’intérêts.

2026-03-05 • via Nuitee
M
Maude • couple • ca
10
Très bon emplacement et qualité des services!
Pros:

La courtoisie du personnel!

2026-02-22 • via Nuitee
3
388kerynw • Solo travel
10
Boutique Hotel in Central Quito
Pros:

A boutique Hotel with comfortable & clean rooms. Staff are friendly & very helpful with local knowledge.

2026-02-18 • via Tripadvisor
I
Irene • solo_traveller • us
8
Pros:

The building n the staff

Cons:

Old, not very comfy bed

2026-01-25 • via Nuitee
G
Gillian • solo_traveller • us
8
Extremely helpful staff and clean, well located hotel.
Pros:

The staff was exceptionally helpful and friendly. The hotel is just a short walk from the excellent and safe Quito metro. Breakfast was good and there is a nice garden courtyard. The bed was comfortable and the room looked out onto their garden courtyard.

Cons:

An additional roll of toilet paper in the room would have been nice, but the staff would have given me one if I had asked.

2026-01-19 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Excellent breakfast: fresh cut fruit, fresh juice, fresh brewed coffee, made-to-order eggs, granola and fresh yogurt, toast and whipped butter and jam. Staff was friendly and engaging and recommended places to eat and things to do. Lovely parquet floors and colonial interiors. Nice outdoor sitting garden.

2026-01-19 • via Nuitee
E
Edwin • solo_traveller • ec
8
2026-01-16 • via Nuitee
N
Newers135 • Solo travel • Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
10
Great base to explore Quito.
Pros:

Great location - near a beautiful park and the fantastic Metro, making it easy to get around.
The staff are all very friendly and nothing is too much trouble. The hotel is clean and the breakfast is good - eggs, toast, cereal, fresh fruit, tea and juices.

2026-01-13 • via Tripadvisor
B
Barbara • family_with_children • ch
9
2026-01-12 • via Nuitee
N
Natalie • family_with_children • de
10
2026-01-08 • via Nuitee
P
P4640ARwilliamr • Solo travel
10
Relaxed atmosphere.
Pros:

Relaxed and friendly atmosphere. Very helpful and considerate with a very good breakfast and drinking water available.

2025-12-22 • via Tripadvisor