la couronne Hotel & Spa

Hotels
9.4 (1227 reviews)
Kirchstrasse 15 , Zermatt , ch

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent amenities
Cons:
High price
Some cleanliness issues

Categories

Cleanliness
8.56
Some guests mentioned issues like dirty pants found in the room, affecting the score.
Service
9.53
Guests praised the staff and their service as friendly and accommodating.
Location
10
The hotel is well-located with fantastic views, enhancing the overall experience.
Room Quality
9.57
Rooms are often described as comfortable and well-maintained.
Amenities
9.52
Excellent amenities including spa and view which guests appreciated.
Value for Money
9.05
Some reviews mention the hotel being expensive relative to certain experiences.
Food and Beverage
9.01
Breakfast and dining options are reviewed positively but with some room for improvement.
Overall Experience
9.96
Overall, guests report a memorable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:42

Property Description

Hotel la couronne in Zermatt

Stunning Views of Matterhorn: Enjoy breathtaking views of the iconic Matterhorn mountain from the sunny terrace and most rooms.

On-Site Sports Shop: Find all your ski and snowboard needs at the hotel's sports shop, with special discounts for guests.

Luxurious Wellness Area: Unwind in the indoor and outdoor pools, saunas, steam bath, and more, with rejuvenating massage treatments available.

Experience comfort, convenience, and luxury at Hotel la couronne. Book now for an unforgettable stay in Zermatt.

Important information:

Please let the property know your expected arrival time in advance. Contact details are stated in the booking confirmation.

Extra beds are available if requested prior to arrival.

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.Bar is closed from 2026-08-27 until 2026-07-17
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.4
Based on 1227 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.01
Overall Experience: 9.96
A
Andreas couple de
10
2026-08-08 via Nuitee
S
Sabina couple it
10
Ho soggiornato per due notti in questo hotel , siamo rimasti piacevolmente sorpresi dai servizi offerti e inclusi nel pr
Pros:

Posizione bellissima con vista sopraelevata sul Cervino sia dalla piscina esterna che dalla SPA , giardino esterno delizioso e attrezzato con sedute , tavolini , ombrelloni e vasi fioriti che rendono lo spazio molto accogliente , superlativo il servizio del tè pomeridiano abbinato a torta e pasticcini incluso nel prezzo e fruibile nella veranda esterna con vista .

Cons:

Il ristorante in ristrutturazione ad Agosto🙄

2026-08-08 via Nuitee
M
MUNCH couple fr
10
Pros:

Tout ! Et la gentillesse du personnel

2026-08-07 via Nuitee
G
Guy couple ch
10
2026-08-07 via Nuitee
D
Denys couple us
10
Incredible spa. Worth cisiting just because of it
Pros:

The breakfast area with a terrace and the view to Matterhorn made me happy every morning.
And the beautiful spa with very hot sauna and outdoor pool with the view to Matterhorn made me even happier in the evenings.

2026-08-07 via Nuitee
F
Finn couple ch
9
Pros:

Spa Bereich, Freundlichkeit der Mitarbeiter

Cons:

Frühstücksbuffet könnte ein wenig vielfältiger sein.

2026-08-05 via Nuitee
M
Makoto couple us
10
2026-08-05 via Nuitee
M
Monika solo_traveller pl
10
Wspaniały hotel z bardzo miłą obsługą
Pros:

Miejsca do których chce się wracać to głównie zasługa spotkanych tam ludzi, a w hotelu Couronne są ludzie, którymi chcesz się otaczać. Przemiła obsługa, bardzo komunikatywna, która podejmuje wszelkie działania aby Twój pobyt w Zermatt był niezapomniany. Począwszy od komunikacji mailowej przed przyjazdem gdzie niezwłocznie odpowiadano na wszystkie moje pytania, przez miły uśmiech na codzień, życzenia i prezent urodzinowy za które jeszcze raz ogromnie dziękuję, po wsparcie w transferze na i z dworca oraz pomoc z kartą Peak Pass.
Hotel położony jest w świetnej okolicy, blisko centrum, ale jednak w bocznej uliczce więc wieczorem jest cisza i spokój. Pokoje są urządzone w tradycyjnym, górskim stylu, z nowoczesną łazienką i wszystkimi udogodnieniami (suszarka do włosów, tv, pięknie pachnące produkty pod prysznic). Bardzo podobała mi się strefa wellness, kilka saun w których można odpocząć, basen z jacuzzi pod dachem i basen odkryty z widokiem na Matterhorn. Wszystko czyste i zadbane, dodatkowo dostępna woda niegazowana, gazowana i detox oraz domowa herbata.
Śniadanie na najwyższym poziomie, urozmaicone, z lokalnymi, dobrej jakości produktami. Bardzo duży wybór dla wegetarian. Pyszne cappuccino!
Zermatt i okolice są fantastyczne aby miło spędzić czas, odpocząć od zgiełku, ten odpoczynek na pewno może zapewnić Couronne. Ja już wiem że na pewno tu wrócę.
Jeszcze raz dziękuję za niezapomniany pobyt! 😊

Cons:

Wszystko było super

2026-08-05 via Nuitee
I
Ikoma couple jp
10
Pros:

マッターホルンの朝焼け;部屋のバルコニーからよく見ることでき、日本人橋に日の出にわざわざ行く必要がなかった

2026-08-05 via Nuitee
H
Hoang Nam Phuong solo_traveller ch
9
Pros:

Ich habe nicht erwartet dass Sie mir eine Frühstückspaket vorgeschlagen würden, da ich bereits um 5-5.30 wandern gehe, konnte ich das Frühstück im Haus um ab 7:00 nicht nützen.
Der Saunabereich ist sehr sauber. Zudem bietet er einen tollen Blick auf das Matterhorn und auf dem Fluss, worüber ich sehr froh bin. Schade ist nur, dass der Bereich nur bis um 20h geöffnet ist. Ich verstehe dass vollkommen, man sollte den Blick geniessen können, bevor den Sonne untergeht.

2026-08-04 via Nuitee
C
Coco 13 solo_traveller de
9
Pros:

Super Frühstück, schöner Spabereich, exzellente Aussicht.

2026-08-03 via Nuitee
K
Kristina family_with_children ch
10
Komfortables, ideal gelegenes Hotel mit atemberaubenden Blick auf das Matterhorn und Charme
Pros:

Hervorragende Lage im Dorfzentrum mit spektakulärem Blick auf das Matterhorn; Deluxe DZ mit Matterhorn-Blick waren den Mehrpreis wert. Frühstücksbuffet grosszügig, in schön möbliertem und gestalteten Raum mit verglastem Wintergartenausblick auf das Matterhorn. Sehr schöner SPA mit Sauna, Kälteraum, In- und Outdoor-Pool. Personal sehr freundlich.

2026-08-02 via Nuitee
P
Pascal solo_traveller de
8
2026-08-02 via Nuitee
K
Krisztina solo_traveller hu
10
Exceptional view, lovely atmosphere
Pros:

The atmosphere of the hotel is exceptional. The staff was so kind and helpful, they always kept smiling. For me, the location was perfect, max. 10 mins walk from Zermatt train station and everything (cable car stations, restaurants, shops, main sightseeing spots) was so close. I was speechless because of the view from my hotel room. I really loved the bed and the blanket, the room was clean and comfortable. You can sign to ths staff using a QR code if you do not want your room to be cleaned next day, in this way to support the protection of the environment. I also tried the spa that is really cozy and best place to relax. Spending several minutes in a snow room was avreal challenge. My favourite was the breakfast room, a very nice white-colored built-in terasse with big windows go to Matterhorn mountain. Breakfast contains wide range of variety, everything was fresh and tasty. Next time coming here as well, for sure. I can recommend this place to try.

2026-07-25 via Nuitee
P
Pierre couple fr
8
Pros:

Très bon séjour

2026-07-25 via Nuitee
G
Guozhong couple ch
10
Pros:

A Wonderful Stay with an Unforgettable Matterhorn View
La Couronne Hotel enjoys an excellent location. Sitting on the balcony and looking directly at the majestic Matterhorn—especially when the summit glows golden in the morning sunlight—was an unforgettable experience.
From the balcony, we could also see many visitors stopping by the bridge below to take photos of this iconic view. It made us appreciate even more how privileged we were to enjoy the same magnificent scenery peacefully from our own room.
The breakfast was fresh, varied, and absolutely delicious. Our sincere thanks to all the hotel staff for their hard work, warm hospitality, and attentive service. We had a truly memorable stay and would be delighted to return!

2026-07-25 via Nuitee
S
Stephen couple us
10
Memories for a Lifetime
Pros:

Fantastic location... Ana was so welcoming and helpful... the spa and relaxation pool were excellent. Overall service was exceptional! And, the room with the balcony view of the Matterhorn was priceless!

2026-07-21 via Nuitee
K
Katrin solo_traveller de
10
modern und angenehm
Pros:

Sehr freundliche Rezeption, fantastischer Blick vom Outdoor Pool

2026-07-21 via Nuitee
A
Anil solo_traveller gb
9
Excellent stay in a lovely hotel - spa facilities and pool are fantastic
Pros:

Pool/Spa

Cons:

Bedrooms quite basic and no AC

2026-07-21 via Nuitee
F
Florian couple ch
10
2026-07-21 via Nuitee