la couronne Hotel & Spa

Hotels
9.4 (1236 reviews)
Kirchstrasse 15 , Zermatt , ch

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent amenities
Cons:
High price
Some cleanliness issues

Categories

Cleanliness
8.56
Some guests mentioned issues like dirty pants found in the room, affecting the score.
Service
9.53
Guests praised the staff and their service as friendly and accommodating.
Location
10
The hotel is well-located with fantastic views, enhancing the overall experience.
Room Quality
9.57
Rooms are often described as comfortable and well-maintained.
Amenities
9.52
Excellent amenities including spa and view which guests appreciated.
Value for Money
9.05
Some reviews mention the hotel being expensive relative to certain experiences.
Food and Beverage
9.01
Breakfast and dining options are reviewed positively but with some room for improvement.
Overall Experience
9.96
Overall, guests report a memorable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:42

Property Description

Hotel la couronne in Zermatt

Stunning Views of Matterhorn: Enjoy breathtaking views of the iconic Matterhorn mountain from the sunny terrace and most rooms.

On-Site Sports Shop: Find all your ski and snowboard needs at the hotel's sports shop, with special discounts for guests.

Luxurious Wellness Area: Unwind in the indoor and outdoor pools, saunas, steam bath, and more, with rejuvenating massage treatments available.

Experience comfort, convenience, and luxury at Hotel la couronne. Book now for an unforgettable stay in Zermatt.

Important information:

Please let the property know your expected arrival time in advance. Contact details are stated in the booking confirmation.

Extra beds are available if requested prior to arrival.

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.4
Based on 1236 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.01
Overall Experience: 9.96
N
Neeta solo_traveller us
8
Amazing!
Pros:

This hotel is beautifully situated. Really lovely location with incredible views from all over the hotel. Seeing the Matterhorn from my hotel balcony was such a treat. And the staff was incredible. The spa was also beautiful.

Cons:

The room and bathroom could have been a little cleaner.

2026-08-26 via Nuitee
H
Hua-Fei couple tw
10
2026-08-24 via Nuitee
J
Jacek solo_traveller ch
10
Top Hotel und Lage! Kann ich wärmstens Empfehlen!
Pros:

Frühstück, Sauberkeit, kostenloses Zimmerupgrade, Wasser im Zimmer

Cons:

--

2026-08-24 via Nuitee
J
jean-marie extended_group fr
10
Pros:

Chambre spacieuse face au Cervin.
Literie et sanitaires excellents.
Qualité du petit déjeuner.
Gentillesse de l’ensemble du personnel.
Prestations du spa .
Emplacement de l’hôtel au centre et au calme.

Cons:

Rien

2026-08-24 via Nuitee
J
Jeff Salfatis solo_traveller br
10
2026-08-23 via Nuitee
S
Schreinerei couple ch
9
2026-08-20 via Nuitee
J
Jill Fernandes couple ch
10
Perfect
Pros:

Everything was exceptional.

2026-08-19 via Nuitee
D
Diane solo_traveller ch
10
2026-08-18 via Nuitee
R
Radu couple ro
9
Pros:

Wonderful location, 10 min walk both from the train station as well as the cable car station; and close to a couple very good restaurants. Room was spacious and spotless but definitiely go for one with a view of the Matterhorn if you find it available. It's more than worth it. Staff was friendly and helpful and the amenities are excellent.

2026-08-17 via Nuitee
J
Jean solo_traveller fr
8
Pros:

Piscine, spas, verrière, petit déjeuner, literie et chambre

2026-08-15 via Nuitee
T
Tetiana solo_traveller ua
10
2026-08-15 via Nuitee
K
Kevin couple fr
10
2026-08-14 via Nuitee
J
Josépha solo_traveller fr
9
Pros:

La localisation en hyper centre et le petit déjeuner (tant ce qui était proposé que la gentillesse du personnel)

2026-08-13 via Nuitee
V
Valentine couple fr
10
Magnifique séjour !
Pros:

L’accès illimité au spa qui est incroyable
La gentillesse du personnel
Le tea / coffee break
La vue sur le Cervin

2026-08-13 via Nuitee
T
Tania solo_traveller ch
10
Séjour parfait à Zermatt dans ce bel hôtel.
Pros:

Petit déjeuner complet. Situation géographique parfaite au milieu de Zermatt.

2026-08-10 via Nuitee
I
Ivan family_with_children gr
9
2026-08-10 via Nuitee
M
Michio solo_traveller jp
9
2026-08-10 via Nuitee
G
Giulia solo_traveller ch
10
Ottimo posto per godersi Zermatt
Pros:

Vista sul Cervino, spa amplia, colazione buona, personale gentile a parte un piccolo malinteso a colazione ma se no tutto perfetto e tornerei subito

Cons:

Nulla

2026-08-09 via Nuitee
D
Denyse couple au
10
Stunning
Pros:

If I could rate this hotel higher I would. It’s a beautiful hotel in a great location. Stunning views of the Matterhorn from the balcony room. The breakfast and afternoon tea are delicious, I would highly rate the omelet for breakfast. The spa pools are beautiful, a perfect way to relax after a long hike. The staff are amazing. I would absolutely return and I would highly recommend this hotel to anyone visiting Zermatt.

Cons:

No complaints, the standard was very high.

2026-08-09 via Nuitee
S
SATOSHI solo_traveller jp
8
2026-08-09 via Nuitee