Hilton Garden Inn Raleigh Cary

Hotels
•
Hilton Garden Inn
9.1 (477 reviews)
131 Columbus Avenue , Cary , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Wonderful breakfast
Cons:
Some renovations ongoing
Reported bedbug issues in one review

Categories

Cleanliness
8.65
The hotel was mentioned as being exceptionally clean during the reviews.
Service
9.65
Staff were described as extremely friendly and accommodating, enhancing the overall experience.
Location
9.15
Conveniently located near shops, restaurants, and parks with easy access.
Room Quality
9.15
Rooms were reported to be clean, well-decorated, and comfortable.
Amenities
8.65
Amenities were satisfactory with a good restaurant and breakfast options mentioned.
Value for Money
9.15
Overall value was considered good, especially given the cleanliness and service.
Food and Beverage
9.15
Breakfast and food options were praised for their quality.
Overall Experience
9.25
Overall experiences were positive, with guests looking forward to return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:54

Property Description

Luxurious Amenities
Indulge in our heated indoor pool, spacious fitness center, and two sun terraces for ultimate relaxation and rejuvenation.

Convenient Location
Situated near major interstates and within walking distance to Crossroads Shopping Plaza, our hotel offers easy access to both work and leisure activities.

Delicious Dining Options
Savor delectable meals at our American Grille Restaurant and Bar, or explore the nearby dining scene of Central Raleigh for a culinary adventure.

Experience comfort and convenience at Hilton Garden Inn Raleigh Cary. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Renovation work of the hotel will be carried out from November 30, 2024 to February 22, 2025.

The lobby willl be under rennovation from November 17, 2025 to January 5, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Property Video

Guest Reviews

9.1
Based on 477 reviews
Cleanliness: 8.65
Service: 9.65
Location: 9.15
Room Quality: 9.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.25
R
Regina • couple • us
10
2026-09-18 • via Nuitee
P
Patrick • couple • us
10
Clean, friendly, and reliable
Pros:

I always know what I am going to get at a Hilton Garden Inn and this is was no different. Clean, friendly staff, and no nonsense. I was only there for a night and the hotel met my needs perfectly.

Cons:

nothing

2026-09-14 • via Nuitee
L
Leonard • couple • us
10
2026-09-11 • via Nuitee
L
Linda • family_with_children • ca
9
Pros:

Our room was spacious and quiet. Enjoyed the large sitting area in the lobby so extended family could gather.

2026-09-08 • via Nuitee
B
Benjamin • couple • us
9
Great location, comfortable stay, will return if I'm ever back here.
Pros:

Great location, accessible to much of the Raleigh area and especially Cary. The room was clean, comfortable, and all our interactions with staff were pleasant and directly solved what few issues we did run into, when necessary.

Cons:

Everything was solid. Nothing I'd note that needs improving.

2026-09-08 • via Nuitee
J
Jim • solo_traveller • ca
10
Pros:

Facility was very clean and up to date. Great gathering spaces in the lobby area for big groups

2026-09-08 • via Nuitee
M
Miriam • couple • us
8
Very good breakfast that is not included with room
Pros:

The location is great and the hotel is nice

Cons:

The pool is very small and they didn’t clean the room the days we were there

2026-09-08 • via Nuitee
C
Carolyn • couple • us
10
Comfortable room. Great breakfast. Very friendly staff.
Pros:

Great location for us. Easy to get to.

Cons:

There wasn’t anything I did not like.

2026-09-04 • via Nuitee
J
Jan • couple • gb
8
Very helpful staff and great facilities
Pros:

The staff were very friendly and helpful. The food was very good especially the Omelette cooked to order. Plenty of coffee and a good choice for the buffet .
We enjoyed using the gym and having a washing machine and tumble dryer was a real bonus.
Parking was also very useful to us.
The size of the room was good with a chair and a desk
Great to have a fridge in the room.
The staff on reception were very helpful and gave us recommendations for places to visit.

Cons:

It was a really disappointing to have paper cups instead of china ones in the room

2026-09-03 • via Nuitee
J
JASON • couple • us
10
2026-07-25 • via Nuitee
P
Peggy • couple • us
5
Would look for accommodations elsewhere.
Pros:

The outdoor seating areas, size of suite and its amenities.

Cons:

There was an immediate odor upon entry into the hotel, the elevator had a different odor and the suite had a different odor as well. There were spots on the floor near the vanity area that remained there for the 3 night stay we were there. Long strands of hair were on the floor near the toilet, AC/ heating unit in the bedroom was very noisy and absolutely filthy with build up of dust which is not good for anyone to breathe in, the safe was not operating, the door to the suite had very noticeable fingerprint smudges all over it, and although not needed, it was apparent the kitchenette pan/pot and utensils were missing.

2026-07-24 • via Nuitee
C
CiCi48 • couple • us
10
Best 1 night stay in a hotel I've had in a while!
Pros:

Everything was perfect, check in, customer service and the room and location was awesome, clean ,updated, and comfortable. Breakfast services were awesome as well Well worth the time and money.

Cons:

Weather.....lol but the Hotel/Staff was amazing!

2026-07-23 • via Nuitee
J
John • solo_traveller • us
10
Best choice I have made
Pros:

Very clean and comfortable rooms
Staff is very friendly

2026-07-06 • via Nuitee
K
Kyle • couple • us
8
2026-06-26 • via Nuitee
C
Caryn • solo_traveller • us
10
Will definitely stay here again when visiting
Pros:

Honestly, everything, almost

Cons:

Shower was surprisingly smallish

2026-06-20 • via Nuitee
C
Cierra • couple • us
10
2026-06-10 • via Nuitee
M
Mark • couple • us
10
Location, facility and price.
2026-06-09 • via Nuitee
M
Montanna • solo_traveller • us
7
Great stay and friendly staff. Just aim to keep cleanliness at a 10/10 for all your guests!
Pros:

Friendly staff, great location, and a great stay.

Cons:

Only takeaway was a few towels had stains. And in the middle of the night I did encounter a creepy crawler.

2026-06-07 • via Nuitee
J
Jennifer • solo_traveller • us
7
2026-06-04 • via Nuitee
R
Roy • family_with_children • us
10
Clean and super nice upscale in my opinion.
Pros:

Very nice and super clean it met all my expectations
I would return again to stay!

Cons:

The breakfast was pricy but it was good and the service was excellent.

2026-05-30 • via Nuitee