Hilton Garden Inn Raleigh Cary

Hotels
•
Hilton Garden Inn
9.1 (474 reviews)
131 Columbus Avenue , Cary , us
+1 919-377-0440

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Wonderful breakfast
Cons:
Some renovations ongoing
Reported bedbug issues in one review

Categories

Cleanliness
8.65
The hotel was mentioned as being exceptionally clean during the reviews.
Service
9.65
Staff were described as extremely friendly and accommodating, enhancing the overall experience.
Location
9.15
Conveniently located near shops, restaurants, and parks with easy access.
Room Quality
9.15
Rooms were reported to be clean, well-decorated, and comfortable.
Amenities
8.65
Amenities were satisfactory with a good restaurant and breakfast options mentioned.
Value for Money
9.15
Overall value was considered good, especially given the cleanliness and service.
Food and Beverage
9.15
Breakfast and food options were praised for their quality.
Overall Experience
9.25
Overall experiences were positive, with guests looking forward to return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:54

Property Description

Luxurious Amenities
Indulge in our heated indoor pool, spacious fitness center, and two sun terraces for ultimate relaxation and rejuvenation.

Convenient Location
Situated near major interstates and within walking distance to Crossroads Shopping Plaza, our hotel offers easy access to both work and leisure activities.

Delicious Dining Options
Savor delectable meals at our American Grille Restaurant and Bar, or explore the nearby dining scene of Central Raleigh for a culinary adventure.

Experience comfort and convenience at Hilton Garden Inn Raleigh Cary. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Renovation work of the hotel will be carried out from November 30, 2024 to February 22, 2025.

The lobby willl be under rennovation from November 17, 2025 to January 5, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.1
Based on 474 reviews
Cleanliness: 8.65
Service: 9.65
Location: 9.15
Room Quality: 9.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.25
J
JASON • couple • us
10
2026-07-25 • via Nuitee
P
Peggy • couple • us
5
Would look for accommodations elsewhere.
Pros:

The outdoor seating areas, size of suite and its amenities.

Cons:

There was an immediate odor upon entry into the hotel, the elevator had a different odor and the suite had a different odor as well. There were spots on the floor near the vanity area that remained there for the 3 night stay we were there. Long strands of hair were on the floor near the toilet, AC/ heating unit in the bedroom was very noisy and absolutely filthy with build up of dust which is not good for anyone to breathe in, the safe was not operating, the door to the suite had very noticeable fingerprint smudges all over it, and although not needed, it was apparent the kitchenette pan/pot and utensils were missing.

2026-07-24 • via Nuitee
C
CiCi48 • couple • us
10
Best 1 night stay in a hotel I've had in a while!
Pros:

Everything was perfect, check in, customer service and the room and location was awesome, clean ,updated, and comfortable. Breakfast services were awesome as well Well worth the time and money.

Cons:

Weather.....lol but the Hotel/Staff was amazing!

2026-07-23 • via Nuitee
J
John • solo_traveller • us
10
Best choice I have made
Pros:

Very clean and comfortable rooms
Staff is very friendly

2026-07-06 • via Nuitee
K
Kyle • couple • us
8
2026-06-26 • via Nuitee
C
Caryn • solo_traveller • us
10
Will definitely stay here again when visiting
Pros:

Honestly, everything, almost

Cons:

Shower was surprisingly smallish

2026-06-20 • via Nuitee
C
Cierra • couple • us
10
2026-06-10 • via Nuitee
M
Mark • couple • us
10
Location, facility and price.
2026-06-09 • via Nuitee
M
Montanna • solo_traveller • us
7
Great stay and friendly staff. Just aim to keep cleanliness at a 10/10 for all your guests!
Pros:

Friendly staff, great location, and a great stay.

Cons:

Only takeaway was a few towels had stains. And in the middle of the night I did encounter a creepy crawler.

2026-06-07 • via Nuitee
J
Jennifer • solo_traveller • us
7
2026-06-04 • via Nuitee
R
Roy • family_with_children • us
10
Clean and super nice upscale in my opinion.
Pros:

Very nice and super clean it met all my expectations
I would return again to stay!

Cons:

The breakfast was pricy but it was good and the service was excellent.

2026-05-30 • via Nuitee
M
Marc • couple • us
10
This hotel exceeded all my expectations.
Pros:

Breakfast was great, Trey and Debbie extremely nice. Tyler at the front desk was exceptional. Great staff!
Food we ordered was excellent as well.

Cons:

Can't think of anything

2026-05-22 • via Nuitee
R
Ronald • solo_traveller • us
8
2026-05-18 • via Nuitee
J
Janet • solo_traveller • us
10
Pros:

Beds, atmosphere, location

Cons:

Carpet in handicap room was difficult for mom to maneuver her wheelchair independently

2026-05-13 • via Nuitee
P
Prescilla • extended_group • us
10
2026-05-12 • via Nuitee
K
klsnclp • Family • Havelock, North Carolina
8
Room, very good; one restaurant failing
Pros:

Let’s start with the good stuff:
1. The staff is very professional and competent.
2. The room possessed excellent accommodations with a comfortable bed.
3. It was very clean.

Now, some other stuff:
1. It would be nice if there was a night light in the bathroom to provide some room
illumination to the room with the bathroom door cracked.
2. A clock would also be a plus. Yes, cell phones do provide alarm and time
information, but, you can’t just open your eyes at 2:00 am and see what time it is.
3. All the offerings provided to 7 us in the restaurant were pretty good, EXCEPT one,
the Rubin sandwich. This “House Specialty” menu item was the absolute worst Rubin
I have had in over 60 years of Rubin sandwiches eaten all over the U.S. and other
countries. The bread was soggy, the “Swiss” cheese was tasteless, the sauerkraut
was mostly absent and the corned beef was more tasteless than store brand, and it
should have been “shaved” instead of “thinly” sliced….. corned beef can be stringy,
shaving eliminates that issue and allows for a more even distribution on the
“toasted” rye bread……the 1,000 Island dressing was the only almost bright spot.

2026-05-11 • via Tripadvisor
A
Ashley • family_with_children • us
10
2026-05-08 • via Nuitee
B
brandie • couple • us
10
2026-05-07 • via Nuitee
K
Kephanie • solo_traveller • us
10
2026-05-06 • via Nuitee
H
Heather • solo_traveller • us
10
Pros:

Hotel was great. Staff was great.

2026-04-22 • via Nuitee