Ramada by Wyndham Abu Dhabi Downtown

Hotels
•
Wyndham Hotels & Resorts
8 (104 reviews)
8th Salam Street, Tourist Club Area, Abu Dhabi, 107523 , Abu Dhabi , AE

Facilities

Elevator
Fitness facilities
Breakfast available (surcharge)
Television in common areas
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Express check-out
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (many named)
Excellent location, near shopping/Abu Dhabi Mall
Good value for money / affordable
Buffet breakfast well regarded
Onsite coffee shop/restaurant and small indoor pool
Allowed early check-in
Safe area for solo female traveler
Helpful reception assistance (lost phone recovered)
Cons:
Old/outdated building and rooms
Maintenance issues in rooms (toilet, lamps, fittings)
No/limited parking
Noisy AC/ventilation and poor water pressure/temperature issues
Some guests reported unclean rooms
Bed discomfort causing back pain for one reviewer
Inconsistent front-desk friendliness in isolated cases
Limited facilities for a claimed 4-star property

Categories

Cleanliness
7
Mixed mentions: several guests noted rooms not well cleaned or worn out, while some explicitly said rooms were nice and clean.
Service
9.5
Strong positive sentiment: numerous reviews praise staff by name, describe staff as friendly, helpful and going above and beyond; a few isolated reports of unfriendly reception staff.
Location
9
Consistently positive: many comments highlight a great, convenient location within walking distance of shopping and Abu Dhabi Mall.
Room Quality
6.5
Multiple complaints about old/worn rooms, maintenance issues (broken toilet seat, faulty flush, lamp), noisy AC/ventilation and dark/dingy rooms; some positive notes on comfortable rooms in a few stays.
Amenities
7.5
Limited facilities noted but basic amenities present: small indoor pool, coffee shop/restaurant onsite; several guests call it a 3-star experience rather than 4-star.
Value for Money
8.5
Generally seen as good value: described as cheap/cheap-ish but fair for the price, with specific praise for buffet breakfast value.
Food and Beverage
8
Generally positive: buffet breakfast and hotel dinner buffet receive praise, though at least one comment said food options could be better.
Overall Experience
8
Overall mixed-to-positive stays: many repeat guests and strong praise for hospitality and location balance out complaints about age of property and occasional service/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our spa, ensuring a relaxing stay.

Recreational Delights
Unwind at the health club, outdoor pool, and sauna, or enjoy the theme park shuttle for a day of fun.

Culinary Excellence
Savor Chinese cuisine at 2.35 Restaurant, with 24-hour room service and a bar/lounge for added convenience.

Book your stay at the centrally located Ramada by Wyndham Abu Dhabi Downtown for a luxurious experience in Abu Dhabi!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

8
Based on 104 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
P
Pankaj
10
Pros:

Good service

2025-09-27 • via Nuitee
A
Arnav
10
Pros:

Service and staff were excellent!
Food options could have been better

2025-07-06 • via Nuitee
H
HALAS
10
Pros:

I would like to share my thoughts about the hotel and the staff at Ramada Abu Dhabi Downtown, where I have stayed five times now. During my first stay, I was extremely unhappy due to the smell of smoke occasionally reaching the non-smoking rooms, which gave me a severe headache. However, I loved the location, so I decided to return.

I have been quite impressed with the staff I encountered during my second visit and subsequent stays. They went above and beyond to address my concerns. I have a strong appreciation for this country and city, and I particularly enjoy the hotel’s location as well as the incredible manager and staff. Now, they truly feel like family when I visit. The hospitality here is exceptional, and everyone on the team is extremely friendly. I would like to extend my gratitude to Mr. Shehab, Mr. Abhinov, Mr. Trojan, Mr. Ajimon, Mr. Nuzair, and Mr. Kamal for their outstanding service.

2025-07-03 • via Nuitee
J
John
10
Pros:

Very good room and facilities
The buffet breakfast was great and good value and attentive staff.
I had a problem losing my phone and i cannot thank the young man on reception who was off shift when i booked out for the very caring way i was given assistance.
A wonderful stay.

2025-06-12 • via Nuitee
A
Ahmed • family
6
Pros:

3 stars hotel ! Not 4 , with limited facilities

2025-04-02 • via Nuitee
M
Mark Robert
8
Pros:

Conveniently located, staff couldn’t be more helpful and are a credit to Ramada. The room I was in had seen better days, a bit shabby and had several maintenance issues (toilet seat loose/broken, toilet flush stuck on, bedside lamp not working etc) all were relatively trivial so not worth the effort of reporting to staff, who I have no doubt would’ve taken care of them, but could have been better. Overall a decent budget hotel well located with extremely friendly staff.

2025-03-11 • via Nuitee
N
Niall
4
Cheap-ish but there’s a reason
Pros:

Bed gave me a bad back
Ventilation was too noisy, sounded like gurgling
No parking
Water pressure was poor
Building is old and generally the hotel is out dated
Room felt dark and dingey

2025-02-02 • via Nuitee
V
Velmurugan • family
10
Pros:

Receptionist are not treating the customer as good manner

2025-01-31 • via Nuitee
A
Ana
10
High level
Pros:

Location great,room very luxary,staff proffesional.Feel very good from the first moment until check out.

2025-01-21 • via Nuitee
P
POTNURU SANTOSH • family
2
Pros:

The staff’s are not sweet.. no smile et all.. not welcoming.. first time Iam seeing something like this from a hotels front desk. The room is not well cleaned. Hmmmmm

2024-12-29 • via Nuitee
N
Ns
8
Pros:

Stay was comfortable with convenient location

2024-12-26 • via Nuitee
J
Jose
10
Pros:

The staff is very friendly and helpful. The hotels location is within walking distance or a short taxi ride to excellent shopping.

2024-12-01 • via Nuitee
B
Basel
2
Pros:

Old hotel need renovation, the AC sound very annoying, problem in water always very hot no cold water from tap.
No parking in hotel.
Terrible experience

2024-11-29 • via Nuitee
L
Leanne • friends
8
Pros:

The room was nice and clean.

It has a small indoor pool area, coffee shop/ restaurant onsite. There are several restaurants nearby within walking distance. I felt safe in this area as a woman traveller.

2024-11-19 • via Nuitee
A
Audrey
8
Overnight stay
Pros:

3 star only. Hotel room looks old and worn out. Showers good. Ok for 1 night stay. Close to Abu Dhabi Mall. Restaurant for dinner in hotel was delicious buffet.

2024-11-10 • via Nuitee
V
Verified traveler
10
Pros:

Great hotel and friendly staff. Allowed us to have early check in

2024-11-08 • via Nuitee
I
Iain
8
Pros:

Nice hotel good value

2024-11-04 • via Nuitee
A
Amber
4
Pros:

If you need a place to lay your head, this hotel does the job.

2024-10-13 • via Nuitee
N
Noa
10
Très bon séjour
Pros:

C'était un très bon séjour. Toutes les commodités sont proches à pieds dont le Mall de Abu Dhabi et pleins de restaurants. L'hôtel est facile d'accès même en transports.
Le quartier est plutôt à dominante restaurants indiens c'est agréable le quartier est animé même la nuit.

Chambre très propres et le menu du room service offre une large variété de plats.

La salle de sport, le sauna et la piscine sont très propres je recommande !

2024-09-30 • via Nuitee
A
Abderhim
2
Pros:

Very terrible experience the room are always dirty so many noise coming from the music around and the staffs aren’t helpful.

2024-09-24 • via Nuitee