Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Food hygiene concerns

Categories

Cleanliness
6.69
Issues reported with room cleanliness and maintenance.
Service
9.16
Most reviews highlighted the helpful and friendly nature of the staff.
Location
8.7
Many guests appreciated the good location, being well connected and peaceful.
Room Quality
8.65
Rooms were reported to be spacious and comfortable, enhancing guest's stay.
Amenities
8.18
Amenities were generally appreciated, though some felt lacking in certain aspects.
Value for Money
8.64
Good value for the services and experiences provided.
Food and Beverage
7.69
Variety and taste of food options were mentioned, but with some critiques.
Overall Experience
8.66
Overall positive feedback with hopes of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Luxurious Accommodations

Experience comfort like never before in our air-conditioned rooms featuring shiatsu massage pillows and fully equipped private bathrooms. Enjoy a peaceful night's sleep and wake up refreshed for a new day of adventures.

Relaxation and Wellness

Indulge in ultimate relaxation at our day spa offering a hot tub, massage services, and natural beauty treatments. Let your stress melt away as you pamper yourself with our rejuvenating services.

Convenient Location

Located in the heart of the city, Neya Lisboa Hotel is just a short walk away from popular attractions like Marquês de Pombal Square and Avenida da Liberdade. Explore the city with ease and make the most of your stay with us.

Book now to experience luxury, relaxation, and convenience at Neya Lisboa Hotel.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.

The property has parking has limited slots, and its confirmation, even after a special request, is always subject to availability upon your arrival.

The spa is open Tuesday to Saturday, from 10:00 AM until 6:30 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.3
Based on 2571 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
L
Lucas Nicolas • couple • es
5
Pros:

El desayuno fue bueno, la habitación era grande

Cons:

Teniamos 2 TV, ninguna tenía posibilidad para conectarse de manera remota, no teníamos productos de minibar, no nos colocaron ni recargaron la cafetera ni las infusiones, los artefactos de la ducha perdían agua, algunas de la "funciones" de la habitación estaban rotas (cortinas). La habitación parecía preparada para 1 personas sola, y éramos 2.

2026-08-08 • via Nuitee
M
mauro • solo_traveller • it
8
2026-08-06 • via Nuitee
M
Małgorzata • family_with_children • pl
9
Pros:

wszystko było ok

Cons:

brak

2026-08-06 • via Nuitee
D
Daniele • solo_traveller • it
10
Pros:

Ricevono le biciclette per iniziare il cammino di santiago portoghese in bicicletta. Colazione altissima qualità. Camere eccezionali. Personale al top. Bici da passeggio a disposizione degli ospiti.

Cons:

Niente

2026-08-02 • via Nuitee
K
Kristina • solo_traveller • sk
9
Good value for money , quiet , clean hotel with good breakfast
Pros:

Room was super clean , I stayed in the single occupancy room and I was surprised how spacious the bathroom was , loved it! Daily room service was great and I enjoyed the breakfast .

Cons:

I would have liked the room to be better lit, the hotel is a little further away from the centre of the city but that’s what makes it quiet 🤫. I also enjoyed every single one of those walks. I got stuck in the lift 🤣 but staff reacted promptly and I wasn’t stuck for too long so all is good 😊👍🏻

2026-08-02 • via Nuitee
T
Tara • couple • hr
10
2026-07-24 • via Nuitee
C
Conny • solo_traveller • de
7
Pros:

Sauberes Zimmer, sehr gutes Frühstück, nettes Personal

Cons:

nicht gut verschließbare Badtür, schlecht öffenbare (Dach-)Fenster

2026-07-23 • via Nuitee
G
Gheorghe-Alexandru • solo_traveller • ro
9
2026-07-23 • via Nuitee
H
Heinke • solo_traveller • de
10
Pros:

Wir konnten deutlich früher einchecken und die nette Aufmerksamkeit zum Geburtstag

2026-07-22 • via Nuitee
A
Assaad • couple • fr
9
A great stay in Lisbon!
Pros:

the location, the staff, the room are all great. The breakfast is also good enough!

Cons:

Nothing major.

2026-07-22 • via Nuitee
N
Nina • solo_traveller • be
10
Amazing!!!
Pros:

Great hotel! Very polite staff, amazing breakfast and very tidy rooms. I like especially concept about sustainability. It's also very good location. Would recommend to stay and I will definitely get back to it!

2026-07-20 • via Nuitee
C
Carlos • couple • es
9
Muy cómodo, práctico y muy buen trato
Pros:

Situación en la ciudad

Cons:

Nada

2026-07-20 • via Nuitee
R
Rico • extended_group • ch
8
2026-07-19 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-07-18 • via Nuitee
C
Camila • family_with_children • gb
9
2026-07-17 • via Nuitee
E
Edson • solo_traveller • mz
10
2026-07-16 • via Nuitee
K
Kołodziej • extended_group • pl
9
Zadowolona
Pros:

Bardzo miła i pomocna obsługa

2026-07-16 • via Nuitee
M
maria cristina • solo_traveller • it
8
2026-07-14 • via Nuitee
F
Fanni • couple • hu
10
2026-07-13 • via Nuitee
R
Rita • couple • pt
8
2026-07-13 • via Nuitee