Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Food hygiene concerns

Categories

Cleanliness
6.69
Issues reported with room cleanliness and maintenance.
Service
9.16
Most reviews highlighted the helpful and friendly nature of the staff.
Location
8.7
Many guests appreciated the good location, being well connected and peaceful.
Room Quality
8.65
Rooms were reported to be spacious and comfortable, enhancing guest's stay.
Amenities
8.18
Amenities were generally appreciated, though some felt lacking in certain aspects.
Value for Money
8.64
Good value for the services and experiences provided.
Food and Beverage
7.69
Variety and taste of food options were mentioned, but with some critiques.
Overall Experience
8.66
Overall positive feedback with hopes of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Luxurious Accommodations

Experience comfort like never before in our air-conditioned rooms featuring shiatsu massage pillows and fully equipped private bathrooms. Enjoy a peaceful night's sleep and wake up refreshed for a new day of adventures.

Relaxation and Wellness

Indulge in ultimate relaxation at our day spa offering a hot tub, massage services, and natural beauty treatments. Let your stress melt away as you pamper yourself with our rejuvenating services.

Convenient Location

Located in the heart of the city, Neya Lisboa Hotel is just a short walk away from popular attractions like Marquês de Pombal Square and Avenida da Liberdade. Explore the city with ease and make the most of your stay with us.

Book now to experience luxury, relaxation, and convenience at Neya Lisboa Hotel.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.

The property has parking has limited slots, and its confirmation, even after a special request, is always subject to availability upon your arrival.

The spa is open Tuesday to Saturday, from 10:00 AM until 6:30 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2543 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
T
Tara • couple • hr
10
2026-07-24 • via Nuitee
C
Conny • solo_traveller • de
7
Pros:

Sauberes Zimmer, sehr gutes Frühstück, nettes Personal

Cons:

nicht gut verschließbare Badtür, schlecht öffenbare (Dach-)Fenster

2026-07-23 • via Nuitee
G
Gheorghe-Alexandru • solo_traveller • ro
9
2026-07-23 • via Nuitee
H
Heinke • solo_traveller • de
10
Pros:

Wir konnten deutlich früher einchecken und die nette Aufmerksamkeit zum Geburtstag

2026-07-22 • via Nuitee
A
Assaad • couple • fr
9
A great stay in Lisbon!
Pros:

the location, the staff, the room are all great. The breakfast is also good enough!

Cons:

Nothing major.

2026-07-22 • via Nuitee
N
Nina • solo_traveller • be
10
Amazing!!!
Pros:

Great hotel! Very polite staff, amazing breakfast and very tidy rooms. I like especially concept about sustainability. It's also very good location. Would recommend to stay and I will definitely get back to it!

2026-07-20 • via Nuitee
C
Carlos • couple • es
9
Muy cómodo, práctico y muy buen trato
Pros:

Situación en la ciudad

Cons:

Nada

2026-07-20 • via Nuitee
R
Rico • extended_group • ch
8
2026-07-19 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-07-18 • via Nuitee
C
Camila • family_with_children • gb
9
2026-07-17 • via Nuitee
E
Edson • solo_traveller • mz
10
2026-07-16 • via Nuitee
K
Kołodziej • extended_group • pl
9
Zadowolona
Pros:

Bardzo miła i pomocna obsługa

2026-07-16 • via Nuitee
M
maria cristina • solo_traveller • it
8
2026-07-14 • via Nuitee
F
Fanni • couple • hu
10
2026-07-13 • via Nuitee
R
Rita • couple • pt
8
2026-07-13 • via Nuitee
M
Marta • couple • es
9
Volveré a Lisboa. Mucho por ver.
Pros:

Cenamos y muy buena la presentación y la comida estupenda.

Cons:

Muy pequeña la nevera.

2026-07-13 • via Nuitee
R
Raiane Raissa • extended_group • br
8
2026-07-12 • via Nuitee
T
Telma • solo_traveller • pt
8
2026-07-12 • via Nuitee
N
Nuno • couple • pt
9
2026-07-11 • via Nuitee
G
Garth • solo_traveller • za
10
Memorable Lisbon experience 💖
Pros:

Our entire stay was awesome, great staff, yummy food and fantastic establishment.
Worth every penny. We'll located to shops.

Cons:

Nothing!

2026-07-11 • via Nuitee