Plazamar Serenity Resort

Hotels
8.2 (433 reviews)
Avenida del Golf, 4 , Santa Ponsa , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise from adjacent rooms
Food quality issues

Categories

Cleanliness
7.59
Reviewers noted some issues with dampness and toilet roll management.
Service
9.06
Guests appreciated the friendliness of the staff and regular towel changes.
Location
9.1
Conveniently located near the beach, local bars, and restaurants.
Room Quality
7.55
Rooms were clean but basic; noise issues were reported due to thin walls.
Amenities
8.08
Good pool area and entertainment for kids, though some amenities were lacking.
Value for Money
8.54
Good value considering location and amenities.
Food and Beverage
7.09
Food variety and taste were criticized, particularly with repeated items.
Overall Experience
8.56
Overall a pleasant stay with many positive aspects despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Lagoon-Style Pool and Palm Trees
Plazamar Serenity Resort boasts a stunning lagoon-style pool surrounded by swaying palm trees, creating a tranquil oasis for guests to relax and unwind.

Convenient Location
Located in the heart of Santa Ponsa, guests at Plazamar Serenity Resort are just a short stroll away from a variety of shops, restaurants, and bars, offering the perfect blend of convenience and entertainment.

Entertainment and Activities
With daily entertainment, weekly barbecues, and a range of activities for all ages, guests at Plazamar Serenity Resort can enjoy a fun-filled holiday experience without even leaving the property.

Experience the perfect blend of relaxation and entertainment at Plazamar Serenity Resort. Book your stay now for an unforgettable Mallorcan getaway!

Important information:

Please note that student groups and stag/hen parties are not allowed. Other kinds of groups on request. A deposit on arrival may be required for groups.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 433 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
M
Martin • couple • de
7
Wer eine günstige Unterkunft mit gutem Essen sucht ist hier richtig.
Pros:

Das Essen war super! Die Unterhaltung - Bühne hat auch gefallen.

Cons:

Die alkoholischen Getränke bei all inklusive waren nicht gut. Die Zimmer waren laut.

2026-05-30 • via Nuitee
A
Augustina • family_with_children • lt
8
We had a great stay
Pros:

We liked the hotel, great location, close to the beach, cafes and supermarket. We only had breakfast option, which we enjoyed a lot, lots of choices, good food.
Very family-oriented hotel, with daily activities for kids, mini discos.
Room was spacious, we had everything needed.

Cons:

We had a room facing the pool and restaurant, so evening entertainment was just under our window. As we are early sleepers, it was difficult to handle evening noise, music and people talking. I suppose those staying in the st building enjoyed more peaceful holiday :)

Also it took us 4 days until we realized there was a ramp in the building, before that we were dragging and carrying stroller up and down the stairs. Since I saw very many families struggling the same way, I think it is a general issue not to notice the ramp. Highly recommend to emphasize this to families with children when check-in or place a note at the main stairs.

2026-05-30 • via Nuitee
M
Marie • couple • fr
4
Pros:

Petit déjeuner très bien et emplacement très bien également

Cons:

Manque de propreté et agencement de l'hébergement. Pas assez de rangements.

2026-05-30 • via Nuitee
M
Megane • couple • fr
10
calme et reposant
Pros:

sejour au top dans cette hotel avec une super piscine, l'appartement avec était super avec une terrasse super propre et calme

2026-05-27 • via Nuitee
E
Eamonn • solo_traveller • gb
10
Pros:

Clean and friendly staff

2026-05-27 • via Nuitee
C
christophe • solo_traveller • fr
10
Pros:

Le petit déjeuné copieux

Cons:

Bruyant du a incivilités des gens

2026-05-26 • via Nuitee
O
Odair Pontin • family_with_children • br
10
2026-05-26 • via Nuitee
A
Analia • solo_traveller • es
9
Pros:

Fue la localización y el trato afable del personal.

Cons:

Cuando llegamos había debajo de la cama un calcetín sucio y un globo. Le comunicamos al personal que la ventana no sé podía abrir, dijeron que la iban a arreglar y al final nadie pasó a solucionarlo.

2026-05-26 • via Nuitee
A
Alicia • couple • es
9
Ubicacion excelente, tranquila, facil de aparcar y desayuno maravilloso
Pros:

Los desayunos eran increibles, muy variados y muy ricos.
La habitacion estaba totalmente equipada en la cocina y el balcon.

Cons:

Las camas se movian facilmente y uno de los ascensores funcionaban a ratos.

2026-05-26 • via Nuitee
M
Mindaugas • solo_traveller • lt
7
Pros:

Gera lokacija, geras maistas

Cons:

Kambaryje normalios lovos dviems, dar vienas suaugęs ir vaikas turi miegoti kartu ant mažytės senos sofos...
Balkone garsiai dirbantis kondicionieriaus blokas, kurio negalite išjungti. Triukšmas visą naktį, keistas techninis sprendimas...

2026-05-24 • via Nuitee
G
Gregory • family_with_children • be
8
2026-05-22 • via Nuitee
M
marie • couple • ie
8
2026-05-22 • via Nuitee
S
Sami • family_with_children • fr
1
2026-05-20 • via Nuitee
M
Murielle • family_with_children • fr
6
Hôtel bien situé rapport qualité, prix intéressant à proximité des commerces et plage localiser à 25 minutes de l’aéropo
Pros:

L’emplacement était idéal, proche des commerces plage

Cons:

L’isolation des murs était pas terrible, on entendait les voisins rigoler le soir, j’étais obligé de mettre quelques coups sur le mur pour qu’il puisse rigoler moins fort.

2026-05-19 • via Nuitee
L
Lydia • family_with_children • fr
10
2026-05-19 • via Nuitee
J
Jonattan • extended_group • es
10
2026-05-19 • via Nuitee
D
Dorota • solo_traveller • pl
7
Pros:

Blisko do centrum miasta i plaży

Cons:

Niedopałki od papierosów pod łóżkiem

2026-05-18 • via Nuitee
M
myriam • solo_traveller • es
9
Pros:

Todo

Cons:

Nada

2026-05-18 • via Nuitee
J
JEAN-FRANCOIS LE PAGE • solo_traveller • fr
7
Hôtel bien situé à Santa Ponsa, idéal pour un séjour en famille.
Pros:

Situation dans Santa Ponsa et facilité d'utilisation des installations, les buffets à volonté.

Cons:

Un peu bruyant. Prix élevé.

2026-05-17 • via Nuitee
M
Marcin • solo_traveller • pl
10
Pros:

Świetny animator, który ma bardzo fajne podejście do dzieci! Leonardo Castro "aaaaaauuuuu..." Polecam!

2026-05-17 • via Nuitee